Udsigt fra overnatningsstedet

Anmeldelser af InterContinental Residence Suites Dubai Festival City, an IHG Hotel

5 out of 5

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 99 af i alt 180 anmeldelser" "
Bedømmelse på 8 − Udmærket. 56 af i alt 180 anmeldelser" "
Bedømmelse på 6 − Okay. 12 af i alt 180 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 180 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 180 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

9,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Nicklas

Overnattede 3 nætter i november 2022
Svar fra Sara den 3. dec. 2022
Thank you for your review. We look forward to welcoming you again.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alt var fantastisk. Kan stærkt anbefales og personalet var søde og venlige.
Overnattede 1 nat i februar 2020
Svar fra Karim Abdelhamid den 23. feb. 2020
Dear Anonymous, Thank you for taking the time to share with us your recent experience. We are more than happy to hear that you had an excellent stay with us and we do hope to get the chance to have you back in near future. Warm regards, Karim Abdelhamid, Cluster Hotels Manager IHG Dubai Festival City

10/10 Fremragende

Claus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt sted vi overnattede indtil vores lejlighed var klar:) Stedet lå tæt på lufthavnen, hvor vi ankom kl. 1.00 om natten. Så hurtigt i seng og klar til næste dag:) Der var ro og masser af plads til hele familien på 5 personer i samme værelse. 3 badeværelser - stor stue og 2 soveværelser. Perfekt for den situation vi var i:)
Overnattede 1 nat i maj 2019

8/10 Udmærket

Tony

Overnattede 3 nætter i april 2024

10/10 Fremragende

PAUL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Bilal

Overnattede 5 nætter i december 2023
Svar fra Hany Aziz Assistant Front Office Manager den 19. dec. 2023
Dear Bilal Thank you so much for your amazing feedback.We are delighted to know you had a great time with us, this is our top priority in InterContinental Residence Suites Dubai Festival City as we continuously persist in supporting your lifestyle comfort, now successfully reflected through an unparalleled waterfront living. We make sure we drive you to what you deserve while away from home. I am proud to see InterContinental Residence Suites is now your 2nd home, and your appreciation is our best reward.Thank you once again, your kind note is truly heartening for all our team members, we are looking forward to welcoming you again.Regards,Hany Aziz Front Office Manager

2/10 Forfærdeligt

Nora

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Michelle Gabuyog den 23. nov. 2023
Thank you for sharing your feedback. We're truly sorry to hear about your experience. We take your concerns seriously and would appreciate the opportunity to discuss this further.

10/10 Fremragende

andrew

Overnattede 3 nætter i september 2023
Svar fra Christian A den 8. okt. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Khalid

Overnattede 2 nætter i juli 2023
Svar fra InterContinental Residence Dubai Festival City den 25. jul. 2023
Dear Mr. KhalidGreetings from InterContinental Group Dubai Festival City.Thank you for the feedback and we look forward to future stayShould you need further assistance, please do not hesitate to contact us.Warm Regards,

8/10 Udmærket

Mohammad

Overnattede 1 nat i juli 2023
Svar fra InterContinental Residence Dubai Festival City den 25. jul. 2023
Dear Mr. KhalidGreetings from InterContinental Group Dubai Festival City.Thank you for the feedback and we look forward to future stayShould you need further assistance, please do not hesitate to contact us.Warm Regards,

10/10 Fremragende

Bertha

Overnattede 8 nætter i maj 2023
Svar fra InterContinental Residence Suites den 18. jun. 2023
Thank you for your feedback and we look forward to welcoming you again.

10/10 Fremragende

Cristina, Katy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing stay with the kids the apartment has 2 bedrooms 2 bath kitchen living room dining room beautiful view was exceptional
Svar fra InterContinental Residence Suites den 18. jun. 2023
Thank you for your feedback and we are glad that you enjoyed your stay with us. We look forward to welcoming you again.

10/10 Fremragende

Nagib

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I have never had that kind of service in my life all over the world besides Vietnam intercontinental. They make the impossible possible and the do try to meet all your need and never say no even in BURJ Al Arab I did not enjoy as much thanks to the whole team from top down
Overnattede 5 nætter i maj 2023
Svar fra InterContinental Residence Suites den 18. jun. 2023
Thank you for your response and we are glad that you enjoyed your stay with us. We look forward to welcoming you again.

10/10 Fremragende

Benson

Overnattede 4 nætter i april 2023
Svar fra InterContinental Residence Suites Festival City den 14. maj 2023
Thank you for your feedback and we look forward to welcoming you again.

10/10 Fremragende

Ahmad, Sura

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My all times 1st family choice when visiting Dubai , Excellent location quite and peaceful, staff very welcoming and helpful, special thanks to Mr. Muhammad Hamad the Guest Experience Leader who arranged for my favorite option , this apartment hotel was and will be my top choice , keep it Up
Overnattede 8 nætter i februar 2023
Svar fra Hany Aziz den 13. mar. 2023
Dear Ahmad,Thank you for taking the time to share your feedback and for recognizing our colleagues, we are delighted to know you had a great time with us, this is our top priority in InterContinental Residence Suites Dubai Festival City as we continuously persist in supporting your lifestyle comfort. Sharing your kind words will motivate everyone to always do their best, once again thank you and looking forward to welcoming you back soon.Regards, Hany Aziz Front Office Manager

10/10 Fremragende

Omar

Overnattede 3 nætter i marts 2023
Svar fra Hany Aziz den 13. mar. 2023
Dear Omar, Thank you so much for your amazing feedback.We are delighted to know you had a great time with us, this is our top priority in InterContinental Residence Suites Dubai Festival City as we continuously persist in supporting your lifestyle comfort, now successfully reflected through an unparalleled waterfront living. We make sure we drive you to what you deserve while away from home. I am proud to see InterContinental Residence Suites is now your 2nd home, and your appreciation is our best reward.Thank you once again, your kind note is truly heartening for all our team members, we are looking forward to welcoming you again.Regards,Hany Aziz Front Office Manager

8/10 Udmærket

Ruthie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was incredible, especially front desk. They were extremely accommodating. The 3 bedroom suite was grand. It could use a deep carpet/upholstery clean to remove old stubborn stains, but overall, the property was lovely. The restaurant called 17 Above, was absolutely incredible.
Overnattede 3 nætter i marts 2023
Svar fra InterContinental Residence Suites den 9. mar. 2023
Thank you for your feedback and we are glad that you enjoyed your stay with us. Your note will be escalated to the relevant department and we look forward to welcoming you again.

10/10 Fremragende

Marelhingh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i februar 2023
Svar fra Ehab den 27. mar. 2023
Greetings from InterContinental Residence Suites Dubai Festival City, an IHG Hotel! Thank you for your feedback and we look forward to welcoming you soon. Best regards,EhabInterContinental Residence Suites Dubai Festival City, an IHG Hotel

8/10 Udmærket

andrea

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2023
Svar fra InterContinental Residence Suites den 7. mar. 2023
Thank you for your feedback and we look forward to welcoming you again.

10/10 Fremragende

abdulaziz

Overnattede 7 nætter i februar 2023
Svar fra InterContinental Residence Suites den 7. mar. 2023
Thank you for your feedback and we are glad that you enjoyed your stay with us. We look forward to welcoming you again.

10/10 Fremragende

Abdulaziz

Overnattede 7 nætter i februar 2023
Svar fra InterContinental Residence Suites den 5. mar. 2023
Thank you for your feedback and we look forward to welcoming you again.

10/10 Fremragende

HAKIM

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L'equipe,l'emplacement,
Overnattede 6 nætter i februar 2023
Svar fra Hany Aziz den 15. feb. 2023
Dear HAKIM,Thank you so much for your amazing feedback.We are delighted to know you had a great time with us, this is our top priority in InterContinental Residence Suites Dubai Festival City as we continuously persist in supporting your lifestyle comfort, now successfully reflected through an unparalleled waterfront living. We make sure we drive you to what you deserve while away from home. I am proud to see InterContinental Residence Suites is now your 2nd home, and your appreciation is our best reward.Thank you once again, your kind note is truly heartening for all our team members, we are looking forward to welcoming you again.Regards,Hany Aziz Assistant Front Office Manager

10/10 Fremragende

Ahmed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i januar 2023
Svar fra InterContinental Residence Suites den 7. feb. 2023
Thank you for your feedback and we look forward to welcoming you again.

10/10 Fremragende

Rodney

Overnattede 7 nætter i januar 2023
Svar fra InterContinental Residence Suites Dubai Festival den 28. jan. 2023
Thank you for your feedback and we look forward to welcoming you again.

4/10 Dårligt

Zyanya

Overnattede 3 nætter i januar 2023
Svar fra InterContinental Residence Suites den 7. mar. 2023
Thank you for your feedback. Can you please advise if you have faced any issues during your stay?

10/10 Fremragende

rawan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Service was amazing
Svar fra Hany Aziz Assistant Front Office Manager den 17. jan. 2023
Dear rawan,Thank you for sharing your great review and we were very delighted to have you staying with us at the InterContinental Residences Suites Dubai Festival City.I was thrilled to find out that our team members made your stay memorable by exceeding all your expectations. Your compliments about their kindness and impeccable service are highly appreciated as your comments have certainly described the outcome of his dedication to excellence in service that our entire team strives for every day. It was a real pleasure to share all your kind words of appreciation with them.We are looking forward to welcoming you again to our waterfront oasis, and please feel free to connect to us through reservation.dfc@ihg.com when planning your return.Warm regards,Hany Aziz Assistant Front Office Manager

10/10 Fremragende

Mr A O

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was as expected
Svar fra Hany Aziz Assistant Front Office Manager den 16. jan. 2023
Dear Mr A O Adedijii, Thank you for the review, glad to know you enjoyed the sincere service from our team here. Regards, Hany Aziz Assistant Front Office Manager

10/10 Fremragende

Denis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra InterContinental Residence Suites den 7. mar. 2023
Thank you for your feedback and we are glad that you enjoyed your stay with stay. We look forward to welcoming you again.

10/10 Fremragende

Mohamed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice apartment hotel
Good hotel for who are looking for apartments hotel, the service was good , room clean and quiet, not far from dubai airport only 10 driving, and close to Dubai festival mall 10 minutes walk .
Overnattede 1 nat i december 2022
Svar fra InterContinental Residence Suites Dubai Festival den 17. dec. 2022
Thank you for your feedback and we are glad that you enjoyed your stay with us. We look forward to welcoming you again.

8/10 Udmærket

Fawzi

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2022

10/10 Fremragende

Bibi

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Svar fra Hany Aziz Assistant Front Office Manager den 4. dec. 2022
Dear Bibi Thank you so much for your amazing feedback.We are delighted to know you had a great time with us, this is our top priority in InterContinental Residence Suites Dubai Festival City as we continuously persist in supporting your lifestyle comfort, now successfully reflected through an unparalleled waterfront living. We make sure we drive you to what you deserve while away from home. I am proud to see InterContinental Residence Suites is now your 2nd home, and your appreciation is our best reward.Thank you once again, your kind note is truly heartening for all our team members, we are looking forward to welcoming you again.Regards,Hany Aziz Assistant Front Office Manager

8/10 Udmærket

Mohammed

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Good experience we stayed there for our nephew
Overnattede 8 nætter i oktober 2022
Svar fra InterContinental Dubai Festival City, an IHG Hotel den 29. okt. 2022
Thank you so much for your kind feedback and we look forward to welcoming you again

6/10 Okay

Ahmad

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2022
Svar fra Hany Aziz den 24. okt. 2022
Dear Ahmad,Thank you for taking the time to provide us with your feedback.Rest assured this was never our intentions to cause any inconvenience to you.We have taken your concerns very seriously and I would like to lead full ownership of the case, hereby addressing my heartfelt apologies to you. I do perfectly understand how unpleasant this was.Once again thank you for your feedback and I do hope you will give us another chance to make it right for you.RegardsHany AzizAssistant Front Office Manager

10/10 Fremragende

Kosala

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
We had a amazing experience during our stay. The staff was kind enough to upgrade us for larger suite since our room was not ready at the time we arrived at the hotel. It is located in a very convenient location in the festival city. The view from the room was great. My kiddo really enjoyed it. Entire hotel staff was very helpful and respectful. Rooms were modern and very clean. The breakfast offered verity of food options for everyone. I would definitely stay in the Intercontinental residence in my next visit.
Overnattede 5 nætter i september 2022
Svar fra Farah Nasser den 8. okt. 2022
Thank you so much for your kind feedback, we are looking forward to welcoming you again in the near future and we will always do our best to make all your stays memorable.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
GREAT BUSINESS HOTEL CLOSE TO MALL AND AIRPORT
Overnattede 3 nætter i september 2022
Svar fra InterContinental Residence Suites Dubai Festival C den 18. sep. 2022
Thank you so much for taking the time to leave us this amazing review.We look forward to welcoming you again Regards,

10/10 Fremragende

Deneene

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had an excellent stay at this hotel. Great customer service. They checked us in early as a huge courtesy!
Overnattede 5 nætter i juni 2022
Svar fra Farah Nasser den 7. sep. 2022
Appreciate your kind feedback and we look forward to welcoming you once again in the near future

10/10 Fremragende

Shaikh Sohaib

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed at the Intercontinental Residence Suites for 5 nights in August and I have to say it was one of my best stays. From the moment I checked in (which was 2am) I was so relaxed as everything was so smooth and efficient. I was travelling with 3 children so was a bit nervous but everything was lovely. The rooms were really nice and had everything I could ask for with children. The indoor pool was just what we needed to keep kids entertained specially as it was too hot outside. It was very clean and child friendly. The breakfast was also really good and had everything you could ask for. Special mention to Caroline who was really helpful and made sure we had everything we needed for kids. Housekeeping was also really good and our rooms were clean before we came back after breakfast. Special thanks to the driver of the shuttle too as one of my guests came to visit us but ended up at the other Intercontinental and their cab left them but the shuttle bought them to us at the Residence suites so special thanks. All in all had a great stay and very relaxing. The only downside was that my room was on the first floor as hotel was busy so didn't get a nice view. Apart from that would really recommend and will be staying here next time with family! Thank you!
Overnattede 4 nætter i august 2022
Svar fra InterContinental Residence Suites Dubai Festival den 18. sep. 2022
Dear Mr. Shaikh ,Thank you so much for taking the time to leave us this amazing review. We are happy you enjoyed your stay with us.We look forward to welcoming you again soon.Regards,

10/10 Fremragende

Abdulbasset

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a fantastic stay with everything you can ask for. The staff was amazing and everything was accessible.
Overnattede 9 nætter i august 2022
Svar fra Farah Nasser den 19. aug. 2022
Thank you so much for your kind feedback and we look forward to welcoming you once again in the near future

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good business stay close to shopping mall good breakfast
Overnattede 18 nætter i juni 2022
Svar fra Hany Aziz den 12. jul. 2022
Dear Guest. Thank you so much for your amazing feedback. We are delighted to know you had a great time with us, this is our top priority in InterContinental Residence Suites Dubai Festival City as we continuously persist in supporting your lifestyle comfort, now successfully reflected through an unparalleled waterfront living. We make sure we drive you to what you deserve while away from home. I am proud to see InterContinental Residence Suites is now your 2nd home, and your appreciation is our best reward. Thank you once again, your kind note is truly heartening for all our team members, we are looking forward to welcoming you again. Regards, Hany Aziz Assistant Front Office Manager

10/10 Fremragende

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very spacious 1 bedroom apartment, 5 star cleanliness, friendliest staff, free shuttle service to Intercontinental Hotel and the Mall both of which are within a 5 mins or less drive of the property, close to the airport but also within 15 mins of DIFC, decent breakfast choices.
Overnattede 6 nætter i maj 2022
Svar fra Yaroslav den 29. jun. 2022
Dear Elizabeth, Thank you for your message and provided feedback! We are pleased to hear you have enjoyed your stay. It will be our great pleasure to welcome you back in the future. Best regards, Yaroslav Lisovets Cluster Reservations Team

10/10 Fremragende

Ali

Overnattede 2 nætter i maj 2022
Svar fra Yaroslav den 29. jun. 2022
Dear Ali, Thank you for your message and provided feedback! We are pleased to hear you have enjoyed your stay. It will be our great pleasure to welcome you back in the future. Best regards, Yaroslav Lisovets Cluster Reservations Team

10/10 Fremragende

Norman

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent facility
Overnattede 3 nætter i april 2022

8/10 Udmærket

Vickie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i marts 2022
Svar fra Hany Aziz den 5. apr. 2022
Dear Vickie, Thank you for sharing your feedback and our pleasure to know you have enjoyed your stay with us, looking forward to welcoming you back. Regards, Hany Aziz Assistant Front Office Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good long time hotel residence with access to shopping mall close to airport
Overnattede 9 nætter i marts 2022
Svar fra Hany Aziz den 5. apr. 2022
Dear Guest, Thank you for sharing your feedback, glad that you have enjoyed your stay, looking forward to welcoming you back again soon. Regards, Hany Aziz Assistant Front Office Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022
Svar fra Hany Aziz den 5. apr. 2022
Dear Guest, Thank you for sharing your feedback, glad that you have enjoyed your stay, looking forward to welcoming you back again soon. Regards, Hany Aziz Assistant Front Office Manager

10/10 Fremragende

FAROOQ, College Point

Overnattede 7 nætter i februar 2022

10/10 Fremragende

Mario Sanchez

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely staff, very helpful and kind. Excellent breakfast, very good cleaning staff. Reception staff (Christopher and Hammad) were very helpful and pleasantly surprised us with their service. Nice location very near Dubai Festival City and the DXB airport.
Overnattede 7 nætter i december 2021
Svar fra Hany Aziz den 9. jan. 2022
Dear Mario Sanchez, Thanks for the great review, I am delighted that you had such a good experience during your stay with us, and that Christopher and Hammad looked after you so well. We are lucky to have them on our team! Kind regards, Hany Aziz, Assistant Front Office Manager.

10/10 Fremragende

TAHIR

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Do not delay just stay!
Amazing hotel Great location for airport and mall Huge rooms Excellent staff Brilliant Breakfast Only criticism for a 5* Apartment hotel i would expect a 24/7 Room Service, after 12 very limited menu and nothing for kids!
Overnattede 4 nætter i december 2021

8/10 Udmærket

suheil

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Nice large rooms but a but dated
Service was lovely and faultless and the rooms are hufe, but they are certainly a bit dated
Overnattede 6 nætter i december 2021

10/10 Fremragende

Pedro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hospedagem incrível
Hospedagem incrível do início ao fim
Overnattede 1 nat i december 2021