Facilitet på overnatningsstedet

Anmeldelser af Holiday Inn Express Dubai Airport, an IHG Hotel

3 out of 5
Holiday Inn Express Dubai Airport, an IHG Hotel
Opp. Dubai Int'l Airport Terminal 3, PO Box 35257, Umm Ramool, Dubai

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 415 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 307 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 131 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 93 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 60 af i alt 1006 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

7,8/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Joan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra The Hotel Management den 30. okt. 2023
Dear Valued Guest Joan,Thank you for staying at Holiday Inn Express Dubai Airport and for taking time to share your great review.I was delighted to read that our Select Service Model hotel met your needs as a smart traveller, our Free Express Start Breakfast, great location, clean and comfortable rooms, free WIFI access and the service provided to you by our polite and helpful staff.It was very wonderful to know that you had a great stay with us.We look forward to welcoming you back to the hotel again soon.With kind regards,

8/10 Udmærket

Patricia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra The Hotel Management den 17. okt. 2023
Dear Valued Guest Patricia,Thank you for choosing us for your previous stay and for taking time to rate our hotel.We are looking forward in welcoming you back to our hotel.Best Regards,

10/10 Fremragende

Carsten Lund

Synes godt om: Service og personale
Overnattede 1 nat i februar 2023
Svar fra Ahmed Abdel Nabi den 21. feb. 2023
Dear Carsten,Thank you for choosing us for your previous stay and for taking time to rate our hotel.We are looking forward in welcoming you back to our hotel.Best Regards,Ahmed Abdel NabiHotel Manager

10/10 Fremragende

Vivian

Overnattede 1 nat i april 2022
Svar fra Ahmed Abdel Nabi den 18. apr. 2022
Dear Vivian Thank you so much for your wonderful rating and review of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards

8/10 Udmærket

Eva Baunsgaard

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Okay
En okay rimelig oplevelse, pris taget i betragtning. Dejlig tæt på lufthavnen, intet luksus eller lækkert, men okay værelse, senge & morgenmad.
Overnattede 2 nætter i januar 2022
Svar fra The Management den 26. jan. 2022
Dear Valued Guest Thank you so much for your rating. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel manager

4/10 Dårligt

Lillian

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Forfærdelig tilstand hold jer væk
Meget beskidt og gammel tilstand med kalk på væggene. Krummer på gulvet ved sengen. Larm på gangene et tilstand af vandre hjem. Det værste valg vi nogenside har truffet. Kommer aldrig tilbage.
Overnattede 1 nat i januar 2022
Svar fra The Management den 16. jan. 2022
Dear Valued Guest, Thank you for your feedback. We do apologize for the inconvenience. Kindly allow us to take the review and take corrective action. As our main priority is our guest satisfaction. We look forward to welcoming you again at our hotel. Best Regards, The Management

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Too busy
Very busy hotel. Check in took 20 minutes at 0130 am. Room was not prepared for 4 persons. Very very dirty.
Overnattede 1 nat i november 2021
Svar fra The Management den 13. nov. 2021
Dear Valued Guest. Thank you so much for your review of our hotel. We would like to thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will make sure that it is relayed to the concerned department head and shall look to make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God pris
Fint hotel med morgenmad og shuttle til og fra lufthavnen til en rimelig god pris
Overnattede 1 nat i oktober 2021
Svar fra The Management den 23. okt. 2021
Dear Valued Guest Thank you so much for your wonderful rating of our hotel. We will address this issue. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel manager

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value for money
convenient location 5 minutes from the airport and free airport shuttle. Very friendly staff.
Overnattede 1 nat i december 2020
Svar fra The Management den 3. feb. 2021
Dear Brianl Thankyou so much for feedback and hope to see you soon. Best Regards The Management

8/10 Udmærket

michael

Synes godt om: Service og personale
Ok men heller ikke mere
Hotellet er ok, hvis du har en tidlig flyafgang, og der er gratis shuttleservice. Rygning er tilladt på bar og restaurant :(
Overnattede 1 nat i februar 2020
Svar fra Ahmed Abdel Nabi den 2. mar. 2020
Kjære Michael Tusen takk for den fantastiske vurderingen og vurderingen av hotellet vårt. Det er noe personalet setter stor ære i, så vi verdsetter tilbakemeldingene dine. Vi håper du vil besøke oss igjen. Med vennlig hilsen Ahmed Abdel Nabi Hotell sjef

10/10 Fremragende

Jette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2020
Svar fra The Management den 15. feb. 2020
Dear Valued Guest Thank you for rating. Regards The Management

6/10 Okay

Vibeke

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020
Svar fra The Management den 8. feb. 2020
Dear Valued Guest Thank you so much for rating. Best Regards The Management

8/10 Udmærket

Anne Katrine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was fine based on Price and purpose - a Place to sleep before leaving on the plane.Obvipusly not a five star but that is not what you pay for - worth the money
Overnattede 1 nat i januar 2020
Svar fra The Management den 1. feb. 2020
Dear Anne, Thank you for taking the time and sharing your wonderful comments about the experience during your stay at our hotel. I appreciate your positive feedback and thank you for giving us an excellent rating, this is something our staff takes great pride in it. We look forward to welcoming you again at our hotel. Best Regards, The Management

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring
Overnattede 1 nat i december 2019
Svar fra The Management den 25. dec. 2019
Dear Valued Guest, Thank you for your recent stay at Holiday Inn Express Dubai Airport. We strive to give great and impressive service to all of our guests and it makes us happy to know that we exceeded your expectations. We look forward to welcoming you back to our hotel. Once again thank you for the wonderful ratings. Best Regards The Management

10/10 Fremragende

Jose

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buen servicio y excelente ubicación
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ian

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
A beautifully situated property overlooking the sea.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Sofia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Recommend this place.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Jose

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo
Overnattede 1 nat i maj 2024
Svar fra The Hotel Management den 25. maj 2024
Dear Valued Guest Jose,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

10/10 Fremragende

Manish

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i maj 2024
Svar fra The Hotel Management den 21. maj 2024
Dear Valued Guest Manish,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

10/10 Fremragende

William

Rejste i en gruppe
Con isn’t location
Overnattede 1 nat i maj 2024
Svar fra The Hotel Management den 21. maj 2024
Dear Valued Guest William, We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

8/10 Udmærket

Karen, Knox

Rejste med partner
Synes godt om: Rengøring, service og personale
They did not have our king bed ready only queens
Overnattede 1 nat i maj 2024
Svar fra The Hotel Management den 18. maj 2024
Dear Valued Guest Karen,Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Rest

10/10 Fremragende

Raisa

Rejste med familie
Perfect location, next to airport
Overnattede 1 nat i maj 2024
Svar fra The Hotel Management den 17. maj 2024
Dear Valued Guest Raisa, ,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

8/10 Udmærket

Kristen

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The first room I was given smelled like smoke. They quickly moved me to another room. The buffet dinner was not worth the price. It would have been better and more enjoyable to order room service. The breakfast was also not great. Eggs had no flavor. French toast was cold and looked old. Threw out the first plate and went for hummus, cheese and vegetables, which was a much better choice. The bed was comfortable. The staff were helpful. I flew into Terminal 3 and out of Terminal 2. They do not offer shuttle service to Terminal 2. Be prepared to take a taxi if you fly in or out of Terminal 2.
Overnattede 1 nat i maj 2024
Svar fra The Hotel Management den 13. maj 2024
Dear Valued Guest Kristeen , thank you for taking the time to write your comments, we have taken your comments regarding your arrival experience and shall take it up with the concerned department, we hope to welcome you again to Holiday Inn Express Dubai Airport. Once, again, thank you and for recommending our hotel to other travelers and we are always happy to serve you. Best regards,

10/10 Fremragende

Kwame

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service
Overnattede 2 nætter i maj 2024
Svar fra The Hotel Management den 6. maj 2024
Dear Kwame, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Fremragende

A

Synes godt om: Rengøring, service og personale
This hotel is good if you have an early morning flight and need to stay close to the airport for Terminal1 or 3. The non-smoking room kind of had a lingering smoke smell otherwise the hotel was very clean and the bed was comfortable.
Svar fra The Hotel Management den 6. maj 2024
Dear A, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Fremragende

Marina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay! Beautiful place!
Overnattede 2 nætter i april 2024
Svar fra The Hotel Management den 5. maj 2024
Dear Marina, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Fremragende

Christopher, Stroudsburg

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just a stopover on my way to India. Hotel was clean and staff friendly and helpful.
Overnattede 1 nat i april 2024
Svar fra The Hotel Management den 2. maj 2024
Dear Chrsitopher,Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

10/10 Fremragende

Anthony

Synes godt om: Rengøring
Excellent transport
Overnattede 3 nætter i april 2024
Svar fra The Hotel Management den 1. maj 2024
Dear Anthony,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

8/10 Udmærket

Kristen

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I appreciated that this hotel was close to the airport and that there was a shuttle to Terminal 3. The room and bathroom were clean. A baby cot was brought to the room straight away. Check in and check out was quick and easy. No lines. My only complaints are that the internet was terribly slow. I could not even make a voice call over the internet. In addition, getting a taxi meant I had to go out and stand in the heat on the street. Is there not a way to call for a taxi? The woman at reservations said I had to stand outside and wait around ten minutes.
Overnattede 1 nat i april 2024
Svar fra The Hotel Management den 1. maj 2024
Dear Kristen, thank you for taking the time to write your comments, we have taken your comments regarding your arrival experience and shall take it up with the concerned department, we hope to welcome you again to Holiday Inn Express Dubai Airport. Once, again, thank you and for recommending our hotel to other travelers and we are always happy to serve you. Best regards,

10/10 Fremragende

Khadra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nothing
Overnattede 1 nat i april 2024
Svar fra The Hotel Management den 26. apr. 2024
Dear Khadra, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Fremragende

Sheila

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was accommodating.
Overnattede 1 nat i marts 2024
Svar fra The Hotel Management den 26. apr. 2024
Dear Sheila, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Fremragende

Jon

Overnattede 1 nat i april 2024
Svar fra The Hotel Management den 16. maj 2024
Dear Valued Guest,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

8/10 Udmærket

Binita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra The Hotel Management den 26. apr. 2024
Dear Binita, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

8/10 Udmærket

Gustavo

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
El desayuno puede mejorar pero el resto cumple con lo deseado
Overnattede 2 nætter i april 2024
Svar fra The Hotel Management den 24. apr. 2024
Dear Gustavo, Thank you very much for taking the time to share your review on your recent stay. We pay attention to all comments we receive and work on points highlighted by our guests. Your detailed feedback is indeed very helpful, and we will look into them accordingly. At the same time, We are glad to know the rest of your experience met your expectations. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the nearest future. Best regards,

10/10 Fremragende

Allen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything went fine.
Overnattede 1 nat i april 2024
Svar fra The Hotel Management den 24. apr. 2024
Dear Allen, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Fremragende

CHRISTIANE

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bon hôtel
Overnattede 1 nat i april 2024
Svar fra The Hotel Management den 23. apr. 2024
Dear Christiane, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

2/10 Forfærdeligt

Abdel Moneim

Forretningsrejsende
Synes ikke om: Service og personale
Was weongly put in a smoking room on a smoking floor
Overnattede 1 nat i april 2024
Svar fra The Hotel Management den 23. apr. 2024
Dear Valued Guest Abdel Moneim, we are sorry to read that your experience did not meet your expectations and would like to assure you that this is not the usual level of service Holiday Inn Express Dubai Airport Hotel prides itself on delivering to its esteemed clientele. We hope to have the opportunity to regain your trust during your next visit to Dubai. Best regards,

2/10 Forfærdeligt

KUNAL

Synes ikke om: Faciliteter
Bad experience
Overnattede 3 nætter i april 2024
Svar fra The Hotel Management den 22. apr. 2024
Dear Valued Guest Kunal, we are sorry to read that your experience did not meet your expectations and would like to assure you that this is not the usual level of service Holiday Inn Express Dubai Airport Hotel prides itself on delivering to its esteemed clientele. We hope to have the opportunity to regain your trust during your next visit to Dubai.Best regards,

8/10 Udmærket

Tatyana

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was good for staying 1 night.
Overnattede 1 nat i april 2024
Svar fra The Hotel Management den 22. apr. 2024
Dear Tatyana, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

8/10 Udmærket

afsaneh

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra The Hotel Management den 15. apr. 2024
Dear afsaneh,Thank you for staying at Holiday Inn Express Dubai Airport and for taking time to share your great review.I was delighted to read that our Select Service Model hotel met your needs as a smart traveller, our Free Express Start Breakfast, great location, clean and comfortable rooms, free WIFI access and the service provided to you by our polite and helpful staff.It was very wonderful to know that you had a great stay with us.We look forward to welcoming you back to the hotel again soon.With kind regards,

8/10 Udmærket

Veronica

Synes godt om: Rengøring, service og personale, faciliteter
Convenient for overlay flights
Overnattede 1 nat i april 2024
Svar fra The Hotel Management den 11. apr. 2024
Dear Veronica,Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

10/10 Fremragende

Sharmaine

All was good
Overnattede 4 nætter i april 2024
Svar fra The Hotel Management den 10. apr. 2024
Dear Valued Guest Sharmaine,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

6/10 Okay

YOSLAN

Rejste med familie
Synes godt om: Service og personale
Friendly and helpful staff , good shuttle service, strong smell to air freshener when we arrive in the afternoon and the in the morning strong smell to humidity-dirty carpet , dirty and stained black out curtains, black moldy bathroom doors on edges food was great and ample selection of it . Safe area .
Overnattede 1 nat i april 2024
Svar fra The Hotel Management den 10. apr. 2024
Dear Valued Guest YOSLAN, thank you for taking the time to write your comments, we have taken your comments regarding your arrival experience and shall take it up with the concerned department, we hope to welcome you again to Holiday Inn Express Dubai Airport. Once, again, thank you and for recommending our hotel to other travellers and we are always happy to serve you. Best regards, The Hotel Management

10/10 Fremragende

Susuana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect if you’re flying in to Dubai late or very warmth in the morning. They are very flexible and nice.
Svar fra The Hotel Management den 27. mar. 2024
Dear Valued Guest Susuana,Thank you for staying at Holiday Inn Express Dubai Airport and for taking time to share your great review.I was delighted to read that our Select Service Model hotel met your needs as a smart traveller, our Free Express Start Breakfast, great location, clean and comfortable rooms, free WIFI access and the service provided to you by our polite and helpful staff.It was very wonderful to know that you had a great stay with us.We look forward to welcoming you back to the hotel again soon.With kind regards,

10/10 Fremragende

Kenneth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good free shuttle service to terminals 1 and 3 every half hour. Trip takes ten minutes or less. Perfect hotel for a brief stopover between flights at DXB. Ten minute walk to the “Emirates” stop on the Red subway line if you want to take a quick trip downtown.
Overnattede 1 nat i marts 2024
Svar fra The Hotel Management den 25. mar. 2024
Dear Kenneth, Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

4/10 Dårligt

Laura

Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
The buffet food offerings were not worth the price
Overnattede 1 nat i marts 2024
Svar fra The Hotel Management den 25. mar. 2024
Dear Laura, Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

6/10 Okay

Karin

Rejste med familie
Synes godt om: Service og personale
Pratique car proche de l’aéroport avec un service de navettes gratuites mais pas très propre et odeur particulière quand on rentre dans la chambre
Overnattede 1 nat i marts 2024
Svar fra The Hotel Management den 23. mar. 2024
Dear Karin, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

4/10 Dårligt

Marina

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the property was rated very highly and i was very hopeful as this trip was for my elder parents. they didnt have help with their luggage and struggled to meet some of their basic needs.
Svar fra The Hotel Management den 24. mar. 2024
Dear Valued Guest Marina, Thank you for staying at Holiday Inn Express Dubai Airport and for taking time to give us a review. We appreciate your feedback regarding the limited service that we provide. We are a select service Hotel and the Holiday Inn Express concept aims to provide our guests with a hassle-free stay with the comfort and convenience of great rooms, great location, free Express start Breakfast & free Wi-Fi - all at a value price, as we must comply with the international brand standards of Holiday Inn Express. We also provide free scheduled shuttle service to and from the nearest mall for your convenience. We may not have some of the things that you can enjoy from a full-service hotels , but we do make sure that everything basic that you will need for a decent stay is here. I hope that I can convince you to change your mind about another visit to our property. Best regards,

8/10 Udmærket

Karin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Une option pratique et confortable quand vous arrivez de nuit à Dubaï ou que votre vol est très tôt le matin
Overnattede 1 nat i marts 2024
Svar fra The Hotel Management den 23. mar. 2024
Dear Karin, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Fremragende

George

Overnattede 1 nat i marts 2024
Svar fra The Hotel Management den 8. apr. 2024
Dear Valued Guest George,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards