Udendørsområde

Anmeldelser af Holiday Inn Express London - Dartford, an IHG Hotel

3 out of 5

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 445 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 356 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 115 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 44 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 40 af i alt 1000 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

John Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Short three day stay.
The hotel is very good value for money. The price included a very good hot breakfast, with vegetarian alternatives. The staff were very friendly and helpful. Especially the chambermaids. They did a perfect job in often difficult circumstances.
Overnattede 3 nætter i marts 2023
Svar fra Kirstie den 19. mar. 2023
Dear John Robert.I am glad to hear you found our Hotel to be good value for money and you found our staff to be very friendly and helpful.Kind Regards,Kirstie

8/10 Udmærket

Eva Betak

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Valuta for pengene 👍
Godt hotel ophold til en fornuftig pris. Morgenmaden havde et fint udvalg af forskellige produkter 😊
Overnattede 1 nat i februar 2020

8/10 Udmærket

Nouha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2019

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Jette, Skødstrup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God faciliteter, vi nød opholdet
Svar fra Ehi den 2. jul. 2016
Dear Guest, Thank you for your Five Star comment. Warm regards, Ehi Ojeifo Deputy General Manager

8/10 Udmærket

Carl Henning, Stenløse

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed i forhold til Gatwick Airport.
Opholdet var kun en enkelt nat, inden vi skulle flyve hjem fra Gatwick Airport. Hotellet blev valgt med beliggenheden i forhold til lufthavn og udlejning af bil for øje. I forhold til dette var beliggenheden perfekt, da vi skulle aflevere lejet bil og flyve om morgenen. Hotellet er pænt og rent, uden at være prangende. Til en enkelt nat er det perfekt, men ellers ligger det i et meget trafikeret område. Service og restaurant var udmærket, og vi har ikke oplevet problemer af nogen art. Gode parkeringsforhold med direkte adgang til hotellets reception fra parkeringshus, som koster 7 pund for en nat.

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed 1 night in a family room, room was very clean and quiet. Hotel is in an excellent location for connections to all major routes and had plenty of parking. Staff very pleasant and helpful, we returned late and needed an additional duvet and they dealt with this quickly. Breakfast was good and had a reasonable selection though the coffee machine was broken (only 2 options). I’d definitely stay here again if I was in the area.
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations Manager den 28. maj 2024
Thank you for recommending us in your review!All the best, Gina -

8/10 Udmærket

Adesoji

Synes godt om: Rengøring, service og personale, faciliteter
The hotel staff are nice and friendly
Overnattede 6 nætter i maj 2024
Svar fra - Hotel Operations Manager den 20. maj 2024
Thanks for your review, AdesojiAll the best, Gina

6/10 Okay

Luke

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale
Room next door arguing from 1 til 4 in the morning, not the hotels fault but I asked the staff to sort it out and they did absolutely nothing
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations Manager den 7. maj 2024
Thanks for the review, Luke.We're sorry the service didn't live up to the standard we're known for. Your feedback will be shared with the team to make sure we do better.Gina

8/10 Udmærket

Alan

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room was tidy and clean but was noisy due to the traffic from the main road throughout the night. Breakfast was very good and the staff were very helpful and friendly.
Overnattede 1 nat i april 2024
Svar fra - Hotel Operations Manager den 6. maj 2024
Thanks for your feedback, Alan.All the best, Gina

8/10 Udmærket

grant

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, good breakfast, very clean room
Overnattede 1 nat i april 2024
Svar fra Hotel Operations Manager den 2. maj 2024
Thanks for the review, Grant.All the best,Gina

6/10 Okay

Olufemi

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Dark room. Nice and quite but it is outdated and needs some refurbishing.
Overnattede 1 nat i april 2024
Svar fra Hotel Operations Manager den 29. apr. 2024
Thanks for the review and feedback, Olufemi.All the best,Gina

8/10 Udmærket

Jaya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy access and Parking
Overnattede 3 nætter i april 2024
Svar fra Hotel Operations Manager den 17. apr. 2024
Thanks for the review and feedback, Jaya.All the best,Gina

6/10 Okay

Sandra

Overnattede 3 nætter i marts 2024
Svar fra Hotel Operations Manager den 23. apr. 2024
Thanks for the review, Sandra.Francesca

10/10 Fremragende

Khama

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel
Overnattede 1 nat i marts 2024
Svar fra Hotel Operations Manager den 4. apr. 2024
Thanks for the review, Khama.All the very best,Gina

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024
Svar fra Hotel Operations Manager den 22. mar. 2024
Thanks for the review, Amy.All the very best,Gina

6/10 Okay

Charlotte

Synes godt om: Service og personale
Toilet leaked and shower was broken, breakfast was average but no vegetarian option or hash brown, a v basic cooked breakfast. Could hear next doors TV all night. Bed comfy
Overnattede 1 nat i marts 2024
Svar fra Hotel Operations Manager den 18. mar. 2024
Thanks for the review.We have vegetarian items such as veggie sausages which are available upon request. Other vegetarian items are available throughout the shift at all times.Please know our team are available to fix any issues you experience during your stay. All the best,Gina

10/10 Fremragende

Zarina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, clean rooms .
Overnattede 2 nætter i marts 2024
Svar fra Hotel Operations Manager den 12. mar. 2024
Thank you for the review and feedback, Zarina.We're pleased to hear that you appreciated our team's efforts!All the very best,Gina

10/10 Fremragende

Robert

Overnattede 2 nætter i marts 2024
Svar fra Hotel Operations Manager den 4. apr. 2024
Thanks for the review, Robert.All the very best,Gina

10/10 Fremragende

Greg

Very happy
Overnattede 1 nat i marts 2024
Svar fra Hotel Operations Manager den 4. mar. 2024
Thanks for the perfect rating, Greg. All the best, Gina -

8/10 Udmærket

Harley

Rejste med partner
Synes godt om: Rengøring, service og personale
Nice place, had a short stay, room didn't have a lot of storage but was nice. Not a smart TV, but had option to connect laptop to computer via bluetooth, was a comfy bed and there is parking, £7.50. a day.
Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 29. feb. 2024
Thanks for the review, Harley.We're pleased to hear that you had a nice stay!All the best,Gina

8/10 Udmærket

Anna

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stopover
Excellent staff, basic but comfortable room, a bit noisy but a very convenient location
Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 29. feb. 2024
Thanks for the review and feedback, Anna.We're pleased to hear that you found our team excellent!All the best,Gina

10/10 Fremragende

Steve

Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 29. feb. 2024
Thanks for the review, Steve.All the best,Gina

10/10 Fremragende

Jeremiah

Overnattede 2 nætter i februar 2024
Svar fra Hotel Operations Manager den 28. feb. 2024
Thanks for the review.All the best,Gina

10/10 Fremragende

Landi

Overnattede 3 nætter i februar 2024
Svar fra Hotel Operations Manager den 21. mar. 2024
Thanks for the review, Landi.Gina

10/10 Fremragende

Billy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, easy access to Motorways The stuff at the hotel was Great really polite go the extra mile for you, Rooms are great size.
Overnattede 3 nætter i februar 2024
Svar fra Hotel Operations Manager den 26. feb. 2024
Thanks for the review and feedback, Billy.We're pleased to hear that you enjoyed your stay!All the best,Gina

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, great staff and location.
Located just off j1A of the M25, this hotel is really good. Despite being on a very busy roundabout which often has honking hornss rattling away, you can hardly hear them from the hotel room. I was on the 3rd floor, facing said roundabout and slept great. As its an express hotel the room is what the room is, functional. The restarant is not bad either. Only ate breakfast and that ticked boxes and its not a million miles away from its standard Holiday Inn counterpart. Staff are very friendly and pleasant to deal with. Thank you for a great stay
Overnattede 2 nætter i februar 2024
Svar fra Hotel Operations Manager den 20. feb. 2024
Thanks so much for your wonderful view, Stephen.See you next time.Best wishes, Gina

10/10 Fremragende

Yuesuo

Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 20. feb. 2024
Thanks for your top marks, Yuesuo.Best wishes, Gina.

10/10 Fremragende

Harry

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Football trip
Really enjoyable stay .Excellent value for money .Third time there and will be back again in the future
Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 19. feb. 2024
Thanks for your lovely review, Harry.All the best, Gina -

10/10 Fremragende

Mr T

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Room was a good size but could do with a revamp carpets had stains on it same thing on the chair other than that everything was good
Overnattede 4 nætter i februar 2024
Svar fra Hotel Operations Manager den 19. feb. 2024
Thanks for the perfect rating, Mr T.All the best, Gina -

10/10 Fremragende

Billy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place & location, Will be staying again
Overnattede 2 nætter i februar 2024
Svar fra Hotel Operations Manager den 19. feb. 2024
Thank you for sharing your positive experience! All the best, Gina -

10/10 Fremragende

David, Belvedere

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love it here my 2nd time staying and I’ll be back soon
Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 19. feb. 2024
Thanks for the perfect rating, David/All the best, Gina -

2/10 Forfærdeligt

james martin

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
i have already sent an email about this place my stay was awful
Overnattede 1 nat i januar 2024
Svar fra Hotel Operations Manager den 19. feb. 2024
We're grateful for the feedback, James.We’re disappointed to see your review and we’d like to discuss your comments further. Please get in touch with us via direct message so we can figure out what went wrong. All the best, Gina -

6/10 Okay

Juan Luis

Forretningsrejsende
Synes ikke om: Rengøring
Overnattede 1 nat i januar 2024
Svar fra Hotel Operations Manager den 5. feb. 2024
Thanks for the review!All the best,Gina

8/10 Udmærket

delia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Hotel Operations Manager den 5. feb. 2024
Thanks for the review!All the best,Gina

10/10 Fremragende

simon

Overnattede 1 nat i januar 2024
Svar fra Hotel Operations Manager den 21. mar. 2024
Thanks for the review, Simon.All the very best,Gina

8/10 Udmærket

Tatiana

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable and warm bedroom
Comfortable bed and warm bedroom. Good breakfast included, but not so special. No fruits or fried eggs and mushrooms, not many options for vegetarians.
Overnattede 1 nat i januar 2024
Svar fra Hotel Operations Manager den 26. jan. 2024
Thank you for the review and feedback, Tatiana!We're pleased to hear that you enjoyed your stay with us.Please speak to a team member who can tell you what is on offer for vegetarians, for example, our vegetarian sausages available upon request either during service or the night prior for an arranged time.All the best,Gina

10/10 Fremragende

Farah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Hotel Operations Manager den 25. jan. 2024
Thanks for the review and feedback, Farah.All the very best,Gina - Hotel Operations Manager

10/10 Fremragende

Imran

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Despite the challenges of a delayed flight due to Storm Isha, my experience at the hotel was remarkably positive. Wayne at the reception played a crucial role in turning around what started as a tough day. Despite my late arrival well past midnight, Wayne's welcoming demeanor and efficient service made a significant difference. His assistance during a challenging situation showcased the hotel's commitment to guest satisfaction. I'm grateful for Wayne's exceptional service and the hotel's resilience in ensuring a comfortable stay even during unexpected circumstances.
Overnattede 1 nat i januar 2024
Svar fra Hotel Operations Manager den 23. jan. 2024
Wow, thank you for the fantastic review!We're sorry to hear about the awful weather affecting your travels however, we're pleased to hear that you got to us safely so that you could tackle the next day after a good night's rest.Our team do their very best to ensure our guests have an amazing time whilst here with us and we're glad this was the case, especially after a very stressful day!All the very best,Gina

8/10 Udmærket

Chris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Hotel Operations Manager den 19. jan. 2024
Thanks for the review!All the best,Gina

8/10 Udmærket

Phillip

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Hotel Operations Manager den 18. jan. 2024
Thanks for the review, Phillip!All the best,Gina

10/10 Fremragende

Tina

Rejste med familie
Famine trip
The staff were amazing nothing too much trouble, they found another room for my elderly parents as the walk to their room was too much for them
Overnattede 2 nætter i januar 2024
Svar fra Hotel Operations Manager den 16. jan. 2024
Thank you for the review and feedback, Tina.We have an amazing team on site, ready to handle any situation our guests may need help with!All the best,Gina

10/10 Fremragende

Lucy

Overnattede 2 nætter i januar 2024
Svar fra Hotel Operations Manager den 16. jan. 2024
Thanks for the review and feedback, Lucy!We really appreciate it.All the best,Gina

4/10 Dårligt

Christian

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Terrible
Honestly the breakfast was terrible with only around 12 items available, the room was dusty and mouldy, the lift smelt really bad like it was burning, the sink in the bathroom didn’t drain away and the shower head wouldn’t stop leaking
Overnattede 1 nat i januar 2024
Svar fra Hotel Operations Manager den 5. feb. 2024
Thanks for the review.We set a high standard for cleanliness and apologise that we missed the mark here. We'll communicate this back to our housekeeping team. This issue will be looked into as soon as possible.All the best,Gina

6/10 Okay

Andrew

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i januar 2024
Svar fra Hotel Operations Manager den 10. jan. 2024
Thanks for the review, Andrew!We appreciate it.All the best,Gina

2/10 Forfærdeligt

Ala

Overnattede 2 nætter i januar 2024
Svar fra Hotel Operations Manager den 5. feb. 2024
Thanks for the review!All the best,Gina

2/10 Forfærdeligt

Kimberley

Overnattede 2 nætter i december 2023
Svar fra Hotel Operations Manager den 5. feb. 2024
Thanks for the review!All the best,Gina

6/10 Okay

Tracy

Rejste med familie
Do not recommend
Domestic violence incident near my room and unable to sleep.
Overnattede 1 nat i december 2023
Svar fra HOM den 3. jan. 2024
Tracy, thanks for your feedback. Please drop us a message so we can discuss this. All the best, Gina - Hotel Operations Manager.

8/10 Udmærket

David, Belvedere

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter
The room was lovely and had good accessories and was comfortable especially the bed which was so comfortable. Breakfast time being free is bedlam with the area where you get your food and drinks being cramped and short of room. The plates for food are tiny more like side plates I assume to prevent wastage. With so many people crowding in the room and so few tables it can feel quite uncomfortable. I suggest customers booking time slots between 6.30-9.30 would improve the whole guest experience. Food in the evenings is very expensive and a limited menu which has not much variety neither is there a good selection.
Overnattede 8 nætter i december 2023
Svar fra Hotel Operations Manager den 5. feb. 2024
Thanks for the review and feedback, David.We're pleased you had a nice stay and we thank you for the comments for improvement provided.All the best,Gina

10/10 Fremragende

Noel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Hotel Operations Manager den 5. feb. 2024
Thanks for the review!All the best,Gina