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Anmeldelser af Holiday Inn Express Hotel & Suites Culpeper, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Culpeper, an IHG Hotel
787 Madison Rd, Culpeper, VA

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 472 af i alt 687 anmeldelser" "
Bedømmelse på 8 − Udmærket. 157 af i alt 687 anmeldelser" "
Bedømmelse på 6 − Okay. 33 af i alt 687 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 687 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 687 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Barbara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We arrived following a thunderstorm where the electricity went out. The elevator was out but the repairman was called. Unfortunately we were on the third floor and my mom is disabled. My mom slowly made her way up the stairs and the lovely general manager helped my mom up and carried her luggage. She offered to carry mine too! During our whole stay we felt very well taken care of and would definitely stay again
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Raymond

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
V
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

gail

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The clerk, Cheryl was very nice, professional and soothing. Our room was horrific! Spider in my turned down bed sheets , dirty . Awful room. Cheryl put us in another room, another handycap which we did not want but it was cleaner. However , the blinds did not work and were facing the lights of the parking lot! We wont get any sleep tonight for over 300.00 plus. Horrible experience.
Overnattede 1 nat i maj 2024
Svar fra Lisa L den 6. maj 2024
Gail, Thank you so much for your review. We apologize for any inconveniences during your stay. We are so sorry about your housekeeping issues and we will be sure to share your review with our housekeeping and maintenance staff. We hope that if you are in Culpeper again in the future that you will give us another try.

8/10 Udmærket

Michelle

Synes godt om: Rengøring, service og personale
Overall we enjoyed our stay. Just one thing...We stayed on the second floor, and the air conditioning didn't seem to work well in the hallway area. There was a noticeable difference when we stepped into the hallway leaving our room.
Overnattede 4 nætter i april 2024
Svar fra Lisa L den 6. maj 2024
Thank you so much for the good review and feedback. We apologize for our air conditioning. We will inform our housekeeping and maintenance staff to have any issues resolved. We hope that you will choose us again next time you visit Culpeper.

10/10 Fremragende

Richard

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic hotel and experience. Only exception was the coffee at breakfast, which was actually worse than what comes from the little machine in the room, which I didn't think was possible. Outside of that a very completely wonderful experience.
Overnattede 1 nat i april 2024
Svar fra Lisa L den 6. maj 2024
Thank you so much for the amazing review! We apologize for the taste of our coffee. We hope to see you again soon.

10/10 Fremragende

Pamela

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Did a “Girlfriend Retreat” for 2 nights…despite the rain, it hit all of our boxes above including close proximity to a park to walk on paved trail! Great array of dining options and shopping downtown! Would be nice if the city of Culpeper had a shuttle that would make pick-up & drop-off stops to our hotel. Would highly recommend!
Overnattede 2 nætter i april 2024
Svar fra Lisa L den 6. maj 2024
Thank you so much for the amazing review! We are so happy to hear that you enjoyed our wonderful new hot breakfast. Our staff works really hard to make guests stay a wonderful experience and it is always so nice to hear feedback that it was appreciated. We hope to see you again soon!

2/10 Forfærdeligt

Christopher

Forretningsrejsende
Synes ikke om: Faciliteter
Property canceled my room after I drove 7 hrs there and couldn’t notify me! Then Expedia won’t return the money they took and saying it’s the hotel who took it but I have invoice from the hotel canceling the room and never charging any card!
Overnattede 1 nat i april 2024
Svar fra Hotel Staff1234 den 23. apr. 2024
I am sorry that the Baymont cancelled your reservation after driving 7 hours to that hotel. But we here @Holiday Inn Express cannot help you when the reservation is at another hotel property chain. We are sorry that you had such a ruff weekend.

10/10 Fremragende

Galyna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great place to stay
Overnattede 1 nat i april 2024
Svar fra Hotel Staff 6871 den 23. apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

6/10 Okay

Lilly

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed for 1 night. As a woman traveling alone, I booked this hotel because it is well known and safe. My checkout was the following day at noon (12pm). I was literally on the toilet at 8:43am when housekeeping came into my room without knocking or announcing themselves. She quickly apologized and said “I thought you were gone”. I understand mistakes happen, but as a woman rebelling alone that is a very scary and unsafe situation. Thankfully, she was a woman. I did tell the front desk, who said thank you for letting us know. They need to work on communication. That was a scary, uncomfortable, and unsafe position to be in.
Overnattede 1 nat i april 2024
Svar fra Hotel Staff 4321 den 23. apr. 2024
I am so sorry that someone came into your room. We have followed up on this matter and making changes. For your safety while traveling alone, be sure to use the dead bolt next time, no one will get in.

10/10 Fremragende

Carole

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly front desk & wonderful breakfast
Overnattede 4 nætter i april 2024
Svar fra Hotel Staff--88 den 16. apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fremragende

susan, edenton

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When we visit Culpeper, we always stay here. Have never even looked for anything else. Why should we, when this place is so nice?
Overnattede 1 nat i april 2024
Svar fra Hotel Staff 28 den 16. apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fremragende

Adrian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The check in process was very smooth. The staff gave top tier customer service. I definitely recommend staying here.
Overnattede 1 nat i april 2024
Svar fra Hotel Staff-100 den 16. apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

8/10 Udmærket

Elijah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Hotel Staff 29 den 16. apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fremragende

Eva

Rejste med partner
Synes godt om: Faciliteter
The property was very nice but he did have a smell. The women’s bathroom was nice and clean.
Overnattede 1 nat i marts 2024
Svar fra Hotel Staff den 25. mar. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fremragende

Kimberly

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms and common areas were very clean, quiet and breakfast was great. I would highly recommend
Overnattede 1 nat i marts 2024
Svar fra Hotel Staff den 25. mar. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fremragende

Sayra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Hotel Staff den 25. mar. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fremragende

Jonathan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lots of parking. Great breakfast
Overnattede 4 nætter i februar 2024
Svar fra Kenny den 1. apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

4/10 Dårligt

Anne Marie

Synes godt om: Service og personale
Synes ikke om: Rengøring
Specifically choice this hotel as if had a good rating and several people mentioned cleanliness. My room had a weird smell and sheets were dirty. Tv also did not work. I do not recommend.
Overnattede 1 nat i februar 2024
Svar fra Hotel Staff den 14. mar. 2024
Anne Marie,Thank you for taking the time to tell us about your stay. We appreciate your feedback and we use it to continually to improve our guests' experience.I am sorry to hear that you did not enjoy our property and that the TV did not work. However, it was fixed in just minutes after your check out. I wish you would have given us the opportunity to correct while you were here.We look forward to serving you again and if there is anything, I can do to assist you, please reach out.Kind regards,GMKatrina

10/10 Fremragende

ISAGANI

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2024
Svar fra Hugo den 1. apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fremragende

Angelique

Room was clean. Breakfast was hot and good. Potatoes, eggs, pancakes. Service and check-in was nice
Overnattede 2 nætter i februar 2024
Svar fra Hotel Staff-1 den 1. apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fremragende

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Hotel Staff-2 den 1. apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fremragende

denis

Overnattede 2 nætter i februar 2024
Svar fra Hotel Staff den 25. mar. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fremragende

April

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was very nice and helpful. Breakfast was good. Building clean.
Overnattede 2 nætter i februar 2024
Svar fra Hotel Staff--8 den 1. apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property in historic town.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Nikole

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This was a nice hotel. Very quiet. The desk staff were kind and helpful. It’s a little ways from the center of town, but not too far. We drove there in less than 8 minutes. There are no Ubers or Lyft services and the taxi guy took a long time to reply (not the hotels fault). But would’ve been cool if there was a shuttle to the town center. The staff member in charge of breakfast was a little gruff at times (she was having issues with the pancake maker). Our room had a weird smell but it didn’t affect our stay. Overall, we were very happy
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Krystal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean, updated rooms, friendly staff
Overnattede 1 nat i januar 2024

10/10 Fremragende

Maninder

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet neat place accessible to entire city
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Maria, Williamsburg

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Par

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Jim, Covington

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The check in process was really easy. Everyone was very friendly.
Overnattede 1 nat i december 2023

10/10 Fremragende

Carlos R

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Manuel

Overnattede 1 nat i november 2023

10/10 Fremragende

pat, chester

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was excellent and we enjoyed breakfast
Overnattede 1 nat i november 2023

6/10 Okay

Courtney

Overnattede 1 nat i november 2023
Svar fra Hotel Staff den 20. nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites of Culpeper VA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to help us make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future. We hope you enjoy your points that were added to your account. Again, thank you for choosing Holiday Inn Express & Suites, and if I can be of assistance to you, please contact me directly at 540-825-7444 or gm@culphotels.com.

10/10 Fremragende

RICHARD, DUNSTABLE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They are great!
Overnattede 1 nat i november 2023

10/10 Fremragende

Caroline

and the check in lady was extremely kind.
Overnattede 1 nat i november 2023

8/10 Udmærket

Kenny, Catasauqua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A
Overnattede 1 nat i november 2023

8/10 Udmærket

Hugo

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very friendly staff, clean accommodations and great breakfast bar. Loved having coffee, tea, hot water available 24/7.
Overnattede 2 nætter i oktober 2023
Svar fra Anonymous den 9. nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fremragende

weizhen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I would like to come back.
Overnattede 1 nat i oktober 2023
Svar fra weizhen den 9. nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

8/10 Udmærket

Julie, Indianapolis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Sally

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly front desk clerk. Very clean and comfortable room.
Overnattede 1 nat i oktober 2023
Svar fra Sally den 9. nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fremragende

Michael

Overnattede 1 nat i oktober 2023
Svar fra Michael den 9. nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fremragende

Julie

Overnattede 1 nat i september 2023

10/10 Fremragende

Jesus Enrique Padilla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i september 2023
Svar fra Jesus Enrique Padilla den 9. nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fremragende

Lisa

Overnattede 1 nat i september 2023
Svar fra Lisa den 9. nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fremragende

Luisa

Overnattede 1 nat i september 2023
Svar fra Luisa den 9. nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

6/10 Okay

Beth

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

10/10 Fremragende

Erin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Comfortable stay, friendly staff!
Overnattede 1 nat i august 2023