4/10 Dårligt
Danijela, Fort Worth
Rejste med partner
13. maj 2024
Synes ikke om: Rengøring
It was not a 5 star resort. The pillows were stained everytime they changed our sheets. The room had awful AC that only blew to one area of the room. Our hot water went out. My husband physically had to go get extra towels because anytime we asked they never brought them even though they said they would. Limited activities that constantly got cancelled.. all in all, there are so many better options. We were VERY disappointed. Also watch out for hidden fees. I’m still trying to get in contact with someone from the hotel for charges they made me pay at check out that DO NOT belong to us. I’ve emailed them twice now and their butler service says they have nothing to do with helping us. Not sure what else I can do besides dispute it with my bank.
Danijela
Overnattede 4 nætter i maj 2024