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Anmeldelser af Holiday Inn Express & Suites Conway, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Conway, an IHG Hotel
2330 Sanders Road, Conway, AR

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 238 af i alt 478 anmeldelser" "
Bedømmelse på 8 − Udmærket. 127 af i alt 478 anmeldelser" "
Bedømmelse på 6 − Okay. 55 af i alt 478 anmeldelser" "
Bedømmelse på 4 − Dårligt. 27 af i alt 478 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 31 af i alt 478 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Angelica

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Receptionist Ruth was flat, cold and without enthusiasm or empathy
Overnattede 1 nat i maj 2024

10/10 Fremragende

Tami

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Marla

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was clean, staff was friendly, and it has Tesla charging for our Tesla!!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Cherie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Lance

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very pleased with our stay.
Overnattede 1 nat i april 2024

10/10 Fremragende

Amy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super quiet room. Extensive breakfast
Overnattede 2 nætter i april 2024

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, clean property, great shower, and really good breakfast.
Overnattede 1 nat i april 2024

10/10 Fremragende

David

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient to stores and restaurant.
Overnattede 2 nætter i april 2024
Svar fra Management den 13. apr. 2024
We appreciate your feedback and want to thank you for staying with us while in Conway. We hope to see you again soon.

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean property with friendly staff.
Overnattede 1 nat i april 2024
Svar fra Management den 13. apr. 2024
We appreciate your review and are pleased to know you enjoyed your stay with us. We look forward to welcoming you back on a return visit soon.

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great place to stay.
Overnattede 1 nat i april 2024
Svar fra Management den 13. apr. 2024
It truly is rewarding to know our guests have enjoyed their experience with us. We look forward to welcoming you back again soon.

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Management den 13. apr. 2024
Thank you for staying with us. We hope to see you again soon.

8/10 Udmærket

Ryan

Synes godt om: Rengøring
Overnattede 1 nat i februar 2024
Svar fra Management den 13. apr. 2024
Thank you for staying with us. We hope to welcome you back again soon.

8/10 Udmærket

Larry, Houston

Overnattede 1 nat i marts 2024
Svar fra Management den 13. apr. 2024
Thanks for staying with us while in Conway. We hope to see you again soon.

6/10 Okay

Melissa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have stayed at this Holiday Inn a few times before. Unfortunately this wasn't the best experience. I got a suite because I was bringing my mother. The room was supposed to have a balcony, it didn't and the TV wasn't working. I don't think the TV was the hotels fault but paying more, we expected more. The breakfast wasn't very good either. The room was clean and the staff were nice. I always love the beds at any Holiday Inn. I do think the rooms are overpriced for being behind a Walmart. When the hotel next to it is so much cheaper.
Overnattede 1 nat i februar 2024
Svar fra Management den 13. apr. 2024
We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Fremragende

Shane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel seemed very new. It was clean with comfortable beds, good pillows and awesome sheets.
Overnattede 1 nat i februar 2024
Svar fra Management den 13. apr. 2024
Thank you for choosing to stay with us while in Conway. We are pleased to know you enjoyed your stay with us. We look forward to seeing you again soon!

10/10 Fremragende

Alberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Management den 13. apr. 2024
Look forward to seeing you again!

8/10 Udmærket

Peggy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great, maybe a couple of more towels in the room? The hotel was recently renovated and breakfast was good.
Overnattede 2 nætter i februar 2024
Svar fra Management den 13. apr. 2024
Thank you for choosing to stay with us while in Conway. It truly is rewarding to know our guests have enjoyed their stay. We look forward to welcoming you back again soon!

10/10 Fremragende

Lonika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love this place will definitely stay again
Overnattede 1 nat i januar 2024
Svar fra Management den 13. apr. 2024
We appreciate your review and look forward to seeing you again!

4/10 Dårligt

Holly

Rejste med familie
Synes godt om: Rengøring
We had a room on the second floor. We had what sounded like a herd of buffalo in the room above us. We waited until after 10:00 to call the front desk only to find out the phone in the room didn't work. We called from cell phone and they said they would take care of it. This went on until approx 1:00 AM and then started again approx 6:30 AM. We were very disappointed in the hotel allowing this behavior. We stay at Holiday Inns regularly, but this will be the last time.
Overnattede 2 nætter i februar 2024
Svar fra Management den 13. apr. 2024
We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4/10 Dårligt

Scarlett

Synes godt om: Rengøring
We had a sleepover next door and it was very loud even after calling the office. We were there for a volleyball tournament and had to get up at 5:30. Breakfast was still not ready at 6:45 even though it was supposed to be available at 6:30.
Overnattede 1 nat i februar 2024
Svar fra Management den 13. apr. 2024
We certainly apologize for the issues you encountered during your stay with us. We hope you will give us another opportunity in the future to show you your unsatisfactory stay was an exception.

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and big room. Staff was very helpful!
Overnattede 1 nat i februar 2024
Svar fra Management den 13. apr. 2024
We are pleased you enjoyed your stay with us. We look forward to welcoming you back again soon!

4/10 Dårligt

Tammie

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The staff were very friendly. We saw a bedbug in our room. Needless to say we left immediately afterwards.
Overnattede 2 nætter i februar 2024

4/10 Dårligt

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Hotel is in a location that is perfect for the area. Dinning, shoping and movies
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Jazmin ríos

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
La persona de recepción, no debería estar ahi es desesperada , ni tiene intera
Overnattede 1 nat i januar 2024
Svar fra Management den 13. apr. 2024
We would like to apologize for any issues you experienced during your stay with us. We would like the opportunity to serve you again in the future in an effort to show you your unsatisfactory stay was an exception.

10/10 Fremragende

Katherine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

RICHARD

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023

6/10 Okay

Tanya

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

4/10 Dårligt

Rosa

Overnattede 1 nat i november 2023

10/10 Fremragende

Gary

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Service and Wonderful Breakfast
Chakira at the front desk was particularly helpful in locating a room that had very little fragrance. Fragrance triggers asthma in a member of our family. The hot breakfast in the morning featured biscuits/gravy, egg/cheese omelet, vege omelet, bacon, turkey sausage, and pancakes.
Overnattede 1 nat i november 2023

10/10 Fremragende

Lonnie R

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Susan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Stay
Great Staff and rooms were ready and clean. Breakfast was very good.
Overnattede 2 nætter i september 2023

8/10 Udmærket

Anthony

Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Barry

Overnattede 1 nat i august 2023

2/10 Forfærdeligt

Yves

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
What a joke!
The worst check in! I arrived at 3.30pm, was told the room wasn’t ready yet and it would take just about 15 minutes! By 5pm I was so annoyed that I requested a room any room so it was given to me but not the room I requested when I made the reservation 5 weeks before my trip!
Overnattede 1 nat i september 2023

2/10 Forfærdeligt

Brittany

Overnattede 1 nat i september 2023

2/10 Forfærdeligt

Laura

Overnattede 1 nat i september 2023

6/10 Okay

DENNIS, STAR CITY

Rejste med familie, Forretningsrejsende
From the outside it appears to be a new vibrant hotel, once inside your greeted with subpar remodeling and lackluster service. The rooms are decent, clean and cool, however nothing is built correct likely due too cheap labor. If your just staying one night and moving on, then it's not bad.
Overnattede 1 nat i september 2023

8/10 Udmærket

Kyke

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023

4/10 Dårligt

Michael

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

4/10 Dårligt

Kenneth

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Under construction and also got a screw in my tire from there. My tires weren’t a week old yet. The stored everything at every opening.
Overnattede 1 nat i august 2023

10/10 Fremragende

Danielle

Overnattede 1 nat i august 2023

10/10 Fremragende

Beth

Overnattede 2 nætter i august 2023

2/10 Forfærdeligt

Anthony

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad
Bad
Overnattede 2 nætter i august 2023

10/10 Fremragende

Dylan

Overnattede 1 nat i august 2023

6/10 Okay

Jesus

Rejste med familie
Synes godt om: Værelsets komfort
Overnattede 2 nætter i august 2023

10/10 Fremragende

William

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Clean rooms and good area
Overnattede 1 nat i august 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

10/10 Fremragende

Alex

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

6/10 Okay

Diane

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Friendly staff very helpful. We didn’t know they were doing a remodel .rooms were half finished, dust and workers everywhere….🙃
Overnattede 1 nat i juli 2023

6/10 Okay

Martina

Rejste med partner
Synes godt om: Service og personale
Will nice once finished with the remodel
Overnattede 1 nat i juli 2023