Dear Heidi,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

Dear Susan,Thank you for your feedback. We apologize for the issues you encountered with the room's condition, including the water damage, bathroom door, and floor. We'll address these concerns promptly to improve our guests' experience.Sincerely, Hotel Manager

Dear Guest,Thank you for choosing to stay with us. We're sorry to hear that you've noticed a decline in the property over time. Ensuring a positive experience for our guests is important to us, and we'll take your comments into consideration as we strive to make improvements. We're glad to hear that our location was convenient for you, and we hope to have the opportunity to welcome you back and provide a better experience in the future. Sincerely, Hotel Manager

Dear Cathy,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

Dear Lamont,Thank you for sharing your feedback. We apologize for the issues you encountered with the tub and shower head during your stay. Rest assured, we take all maintenance concerns seriously and will address them promptly. We want to assure you that we do not discriminate against any guest for any reason. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager

Dear Rodrica,Thank you for your perfect rating! We're thrilled to hear that you had a great experience during your stay with us and that there was nothing you disliked. Your satisfaction is our top priority, and we're delighted that we met your expectations. We appreciate your feedback and hope to welcome you back for another excellent stay in the future!Sincerely, Hotel Manager

Dear Kim,We apologize for the unfavorable condition of your room during your recent stay. Your feedback regarding the poor condition of the carpet, bathroom cleanliness, door hinge, and pillow cover is deeply concerning. This does not reflect the standards we strive to uphold. We appreciate you bringing these issues to our attention, and we will take immediate action to address them. Your comfort and satisfaction are important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Ellen,Thank you for your feedback. We're glad to hear that you found your stay comfortable and enjoyed the cleanliness and breakfast. We apologize for any inconvenience caused by the pools not being open, despite the warm weather. We understand that this can be disappointing, and we'll do our best to communicate any pool availability more clearly in the future. Your comments are valuable to us, and we appreciate your input. We hope to welcome you back again soon for an even better stay!Sincerely, Hotel Manager

Dear Sammy,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had an overall positive experience. We apologize for the cleanliness issue with the grout around the tub and will address it promptly to ensure a more pleasant stay for future guests. We appreciate your understanding and hope to welcome you back for an even better experience next time.Sincerely, Hotel Manager

Dear Diana, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely,Hotel Manager

Dear Rickele,Thank you for your feedback. We're glad to hear that you had a nice stay overall and enjoyed our great location, friendly staff, and good breakfast. We apologize for the cleanliness issues you encountered, and your comments will be addressed to ensure a fresher and more comfortable experience for future guests. We appreciate your understanding and hope to welcome you back for an even better stay.Sincerely, Hotel Manager

Dear Michael,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

Dear Gloria,We apologize for the disappointment and inconvenience you experienced during your stay. It's not typical for our housekeeping services to fall short, and we're sorry for any inconvenience caused by the lack of room cleaning and the inconvenience with the towels. Your feedback is valuable, and we'll address these issues to ensure they don't recur in the future.Sincerely, Hotel Manager

Dear Marisa,Thank you for the excellent rating and positive feedback! We're delighted to hear that you found our staff, including the manager, to be very nice and helpful during your stay. Providing exceptional service is our top priority, and we're thrilled that we could make your experience memorable. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager

Dear Shannon,Thank you for sharing your feedback with us. We appreciate your suggestion regarding the bathroom fan, and we will consider it for future improvements. We apologize for the disappointment with the breakfast quality during your stay. Your feedback is valuable to us, and we will address this issue with our team to ensure a better dining experience for our guests. We're glad to hear that you felt safe and found our location convenient for food and shopping. We hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

Dear Appiah,We're thrilled to hear that you enjoyed your stay! Thank you for your perfect rating and for choosing to stay with us. We hope to have the pleasure of welcoming you back again soon for another enjoyable experience. Sincerely, Hotel Manager

Dear Cathy,Thank you for your perfect rating and for bringing this issue to our attention. We apologize for any inconvenience caused by the noise from the refrigerator compressor during your stay. Ensuring a comfortable and peaceful experience for our guests is important to us, and we will address this promptly to prevent any future disturbances. Your feedback is valuable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

Dear Edwin,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

Dear Troy,We apologize for the discomfort you experienced due to the AC not working properly during your stay. Your comfort is our priority, and we regret any inconvenience caused by the temperature in your room. We will address this issue immediately to ensure it does not happen again in the future. Sincerely, Hotel Manager

Dear Katharine,Thank you for your feedback. We're glad you enjoyed our breakfast, and we appreciate your compliments about our staff's cleaning efforts and responsiveness. We apologize for any maintenance issues you encountered, and we'll address them promptly to ensure a more comfortable stay for future guests. We hope to welcome you back for another excellent breakfast and an improved experience.Sincerely, Hotel Manager

Dear Darby,We are deeply sorry to hear about the unacceptable condition of your room and the lack of friendliness from our front staff. Your experience is not reflective of the level of service and cleanliness we strive to maintain. We take your feedback seriously and will address these issues with our housekeeping and front desk teams to ensure improvements are made. Regarding the military discount, we apologize for any confusion or miscommunication, and we will ensure that our staff is properly trained on our discount policies. We appreciate your honesty and regret any inconvenience caused. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

Dear Corey, Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager

Dear Wanda,Thank you for your feedback. We're glad to hear that you found the hotel clean, but we apologize if there were areas that could have been improved. Your comments are valuable, and we'll use them to make necessary improvements to enhance our guests' experience. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Wendy,Thank you for your feedback! We're glad to hear that you found our rooms and general areas clean, and that our employees were nice. We're also pleased that you appreciated our dog-friendly policy. Your satisfaction is important to us, and we appreciate your comments. If there's anything specific we can do to earn that extra star and make your next stay even better, please let us know. We look forward to welcoming you back again in the future! Sincerely, Hotel Manager

Dear Oscar,Thank you for your perfect rating! We're delighted to hear that you found our front desk staff to be very helpful. Providing excellent service is our priority, and we're glad that we met your expectations. We hope to welcome you back for another fantastic stay in the future! Sincerely, Hotel Manager

Dear Lena,Thank you for your perfect rating and for sharing your intention to return! We're thrilled to hear that you had a great experience with us and that you plan to come back. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future! Sincerely, Hotel Manager

Dear Karen,Thank you for your feedback. We appreciate your kind words about our staff's friendliness and helpfulness. We apologize for the maintenance issues you encountered during your stay, including the smell and plumbing problems. Your comments will be shared with our team for immediate improvement. We hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

Dear Mary,We apologize for the cleanliness issue you encountered during your stay. Maintaining a clean and hygienic environment is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. We will address this matter with our housekeeping team to ensure such oversights are corrected promptly. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Sincerely, Hotel Manager

Dear Christopher,Thank you for your perfect rating! We're delighted to hear that you found our hotel to be excellently priced and that there are many dining and entertainment options nearby. We aim to provide great value and convenience for our guests, and we're glad you had a positive experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Kelly,Thank you for your stay. We're delighted to hear that you had an easy check-in process and found our property clean and located in a quiet area. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

Dear Trevor,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

Dear Sully,Thank you for your kind words! We're thrilled to hear that you had an amazing experience during your stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your time at our hotel. We look forward to welcoming you back soon!Sincerely, Hotel Manager

Dear Stephanie,Thank you for your positive feedback regarding our beautifully updated common areas and the cleanliness of our hotel. We're pleased to hear that you enjoyed your room overall. We apologize for the issue with the fold-over door lock and any cleanliness oversights in the bathroom. Your comments are valuable, and we will address these concerns promptly to ensure a consistently excellent experience for our guests. We appreciate your understanding and hope to welcome you back for another wonderful stay.Sincerely, Hotel Manager

Dear Julie,Thank you for your feedback. We're pleased to hear that you had a nice and clean stay with an efficient check-in process. We apologize for any odour in the room, and we'll look into addressing this to ensure a more pleasant experience for our guests in the future. We hope to welcome you back soon.Sincerely, Hotel Manager

Dear Luis,We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate hearing more about your concerns so we can address them appropriately. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Carlos,Thanks for choosing our hotel for your stay and the 5 stars you have given us based on our experience. I hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

Dear Brian,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Agnieszka,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel to be very clean and nice, with reasonable pricing. It's also great to know that you appreciated the professionalism of our staff. Your satisfaction is important to us, and we appreciate your support. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

Dear William,Thank you for your perfect rating and positive feedback! We're delighted to hear that you had a great experience with our courteous and helpful staff, especially Chastity, who provided valuable information about the area. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Brody, We have noted your 1-star review.I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.Sincerely,Hotel Manager

Dear Kadale,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

Dear Coy,Thank you for sharing your experience. We're glad to hear that our property's proximity to downtown Columbus was convenient for you. We apologize for any inconvenience caused by noise during the day due to the busy area and the hotel being fully booked. Your feedback is valuable, and we'll work to minimize noise disturbances where possible. We hope you enjoyed your stay overall and look forward to welcoming you back in the future.Sincerely, Hotel Manager

Dear Cindy,Thank you for your feedback! We're delighted to hear that you found our property to be in an excellent location for visiting the Columbus area and that you enjoyed a comfortable and spotless room during your stay. We truly appreciate your compliments and are thrilled to know that you would choose to stay with us again on your next trip to the area. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future! Sincerely, Hotel Manager

Dear Judith,Thank you for sharing your feedback with us. We're glad to hear that you found the property quiet and in a convenient location with plenty of shopping and dining options nearby. However, we're sorry to hear about the issues you experienced with your room, including the cracked toilet and leaking, as well as the cleanliness of the floors. Please know that your comments have been noted, and we will address these issues with our housekeeping and maintenance teams to ensure improvements are made. We apologize for any inconvenience caused and appreciate your understanding. Additionally, we'll address the issue with key cards at the front desk to ensure a smoother experience for our guests in the future. We hope to have the opportunity to welcome you back for a much-improved stay.Sincerely, Hotel Manager

Dear Pat,We're sorry to hear that your experience fell short of expectations. If there are specific issues, you'd like us to address, please let us know so we can improve. We value your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Cesar,Thank you for your rating! We're glad to hear that you had an excellent experience during your stay. We appreciate your feedback and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager