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Anmeldelser af Comfort Inn Latham - Albany North

2.5 out of 5
Comfort Inn Latham - Albany North
981 New Loudon Rd (Route 9), Cohoes, NY

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 366 af i alt 1011 anmeldelser" "
Bedømmelse på 8 − Udmærket. 406 af i alt 1011 anmeldelser" "
Bedømmelse på 6 − Okay. 139 af i alt 1011 anmeldelser" "
Bedømmelse på 4 − Dårligt. 54 af i alt 1011 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 46 af i alt 1011 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Stacey

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were very clean, staff was professional and helpful, we had an issue with our Tv remote and the staff took care of it quickly. Great place! Will stay here again!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Zhongyan

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
非常好
Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe- General Manager den 23. maj 2024
Zhongyan, thank you for your review! We look forward to serving you on your next journey to the Capital Region.Sincerely,

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe- General Manager den 24. maj 2024
Stephan,Thank you for taking the time to review our hotel. We appreciate your busy and look forward to serving you on your next visit.Sincerely,

4/10 Dårligt

Aubrey

Railings in bathroom were loose in handicapped rooms.
Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe- General Manager den 23. maj 2024
Aubrey, we have investigated your complaint and made amends to the loose rails in the handicap rooms. Our apologies for this inconvenience. Our maintenance team is always on hand to assist our guests to ensure a great stay.Sincerely,

8/10 Udmærket

Tanya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Have a great time. Clean, efficient. No bells or whistles, but the staff is cool.
Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe- General Manager den 23. maj 2024
Tanya, thank you for acknowledging our committed staff to providing great hospitality to our guests. We do hope to see you on your next return to the area.Sincerely,

10/10 Fremragende

Zoila

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cómodo para llegar y la atención me gustó
Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe- General Manager den 23. maj 2024
¡Gracias por estar con nosotros! ¡Nos alegra saber que tuvo una excelente estadía!

8/10 Udmærket

Nikkita

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, faciliteter
Na
Overnattede 2 nætter i maj 2024
Svar fra Terri DeVoe- General Manager den 13. maj 2024
Nikkita,Many thanks for staying at the Comfort Inn! We appreciate your business and we look forward to providing you with great hospitality upon your return!Sincerely,

6/10 Okay

carmina

Synes ikke om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe- General Manager den 13. maj 2024
Carmina,Thank you for taking the time to review our hotel. We do hope to see you again on your next visit to the Capital Region.Sincerely,

8/10 Udmærket

Adel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good place for couple of nights
Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe- General Manager den 13. maj 2024
Adel,We are so happy to hear that you enjoyed your stay. We do hope to see you again on your next journey to the Capital Region.Sincerely,

4/10 Dårligt

Scott

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just stay someplace else if you can.
Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe- General Manager den 13. maj 2024
Scott,Our apologies that you were not satisfied with your stay. We are undergoing a complete renovation of the hotel starting in June and we do hope you give us another chance on your next visit to the Capital Region.Sincerely,

4/10 Dårligt

Gerard

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La chambre était sale
Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe- General Manager den 9. maj 2024
Toutes nos excuses pour votre expérience dans notre établissement. J'aimerais en discuter davantage. Nous n'avons pas votre numéro de téléphone dans nos dossiers. Si vous m'appeliez au (518)785-0000, il me fera plaisir de résoudre votre mécontentement.Sincèrement,

4/10 Dårligt

Pierre

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The trail behind the property was beautiful, soaps and shampoos were terrible, spout of the tub was loose and covered with mold, shower was anemic, I had to take a bath to rinse my hair, temp was OK. Breakfast lady was very nice. Facility needs a make over.
Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe-General Manager den 8. maj 2024
Pierre,Thank you for taking the time to review our hotel. We sincerely apologize for the inconvenience of your morning shower. The room has been inspected and repaired. I have reached out to you to discuss your experience further. I look forward to hearing back from you.Sincerely,

10/10 Fremragende

Guillermo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good experience, the room was comfy and the food was very good!!
Overnattede 2 nætter i maj 2024
Svar fra Terri DeVoe-General Manager den 7. maj 2024
Guillermo,Thank you for recognizing our hard-working staff and their commitment to great hospitality. We look forward to seeing you upon your return to the area.Sincerely,

6/10 Okay

Edith

Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Leah

Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe-General Manager den 27. maj 2024
Leah,How disappointing hearing that you didn't enjoy your stay. We are undergoing a complete renovation in June and do hope you will give us another chance.Sincerely,

10/10 Fremragende

GARY

Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe-General Manager den 27. maj 2024
Gary,How thrilling to hear that you enjoyed your stay with us. We look forward to serving you again on your next trip to the area.Simcerely,

10/10 Fremragende

Miranda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Terri DeVoe-General Manager den 7. maj 2024
Miranda,We would like to thank you for your business and appreciate your recognition of our hard-working staff. We are fortunate to have a team that is committed to great hospitality. Safe travels down the road and we hope to see you back soon!

4/10 Dårligt

Stephan

Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Zéro rénovation de fait, y serait temps d'en faire. Chauffage extrêmement bruyant. Piscine fermé un samedi, très déçu. Très satisfait du déjeuner.
Overnattede 2 nætter i april 2024
Svar fra Za- Front Desk Manager den 30. apr. 2024
Good morning Stephan and thank you for sharing your hotel experience at the Comfort Inn. We apologize that your experience was not the best. We do appreciate all guest feedback to improve our property.I am pleased to announce that our property will be undergoing renovations very soon! Once completed, we hope that you consider staying with us again so we can provide an even better experience.If you have further questions and concerns, please feel free to contact the property directly and speak to management.

10/10 Fremragende

Colleen

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The person setting up breakfast on Saturday was absolutely amazing. The food was good. Being across from housekeeping was a little loud listening to them talking and getting their carts ready in the am
Overnattede 3 nætter i april 2024
Svar fra Za- Front Desk Manager den 30. apr. 2024
Good morning Colleen! Thank you for sharing your experience with us here at the Comfort Inn! I am happy that you enjoyed our breakfast spread! It is fantastic! As for housekeeping, we will address this with the team, reminding them to be mindful of our valued guests in the morning hours. We hope you enjoyed your stay and hope to see you again in the future!

10/10 Fremragende

sean

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great FREE breakfast! Wide variety of breakfast options from coffee, juices, tea, then cereals, bagels & cream cheese, muffins, even glazed donuts and oat cranberry muffins, waffles, grapefruit, bananas, english muffins, scrambled eggs as well as scrambled eggs with peppers and onions! Salsa and cheese nearby for your eggs! I believe there was even turkey bacon as well. Im sure I missed a few but the breakfast area was 10/10 for a 3.5 star hotel like this.
Overnattede 2 nætter i april 2024
Svar fra Za- Front Desk Manager den 30. apr. 2024
Good morning Sean! Thank you for sharing your wonderful breakfast experience with us! Our breakfast team is consistently coming up with delicious items for our wonderful guests to enjoy. We will make sure to show your kind words with the breakfast team!

10/10 Fremragende

Jan

Overnattede 2 nætter i februar 2024
Svar fra Terri DeVoe- General Manager den 23. maj 2024
Thank you for staying with us-we are thrilled to hear that you had a wonderful stay!

8/10 Udmærket

Alexandre

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra Terri DeVoe-General Manager den 23. apr. 2024
Alexandre,Thank you for taking the time to review our hotel. We appreciate your business and do hope to see you again on your next adventure to the area.Sincerely,

8/10 Udmærket

Trudel

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Terri DeVoe-General Manager den 22. apr. 2024
Trudel,Thank you for taking the time to review our hotel. We appreciate your business and look forward to seeing you again on your next trip to the area.Sincerely,

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Terri DeVoe-General Manager den 22. apr. 2024
Jennifer,We are thrilled to hear that you enjoyed your stay. We take great pride in providing great guest service. We wish you safe travels down the road.Sincerely,

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Very nice and comfortable stay
Overnattede 3 nætter i april 2024
Svar fra Terri DeVoe-General Manager den 18. apr. 2024
Michael,Thank you for taking the time to rate our property. We take great pride in servicing our guests. We look forward to seeing you on your next visit to the Capital Region.Sincerely,

8/10 Udmærket

Chunhua, Glendale

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Terri DeVoe-General Manager den 12. apr. 2024
Chunhua,Thank you for taking the time to rate our hotel. We take pride in our hospitality to our guests. May the road be safe on your next trip to the region.Sincerely,

10/10 Fremragende

Mona

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Staff were all friendly and efficient
Overnattede 1 nat i april 2024
Svar fra Terri DeVoe-General Manager den 10. apr. 2024
Mona,Thank you for recognizing our staff's commitment to great hospitality. We do hope you have safe travels down the road and hope to see you again.Sincerely,

8/10 Udmærket

FORRESTER

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel to stay.
Overnattede 2 nætter i april 2024
Svar fra Terri DeVoe-General Manager den 10. apr. 2024
Forrester,We appreciate your business and look forward to serving you on your next visit.Sincerely,

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 1 nat i april 2024
Svar fra Terri DeVoe-General Manager den 10. apr. 2024
David,Many thanks for your compliments for our service to you during your stay with us. We look forward to seeing you again on your next visit to the Capital Region.Sincerely,

6/10 Okay

Evan, San Diego

Rejste med partner
Synes ikke om: Service og personale
Could be cleaner, staff gave us keys that didn’t work initially and made us wait in line again
Overnattede 1 nat i april 2024
Svar fra Terri DeVoe-General Manager den 10. apr. 2024
Evan,My apologies that our staff did not respond to your key request quickly. This is not how we conduct business. We take pride in our hospitality services to our guests. We do hope you will give us another chance on your next visit to the region.Sincerely,

8/10 Udmærket

KATHY

Rejste med familie
Synes godt om: Rengøring, service og personale
Great hot breakfast and breakfast staff are great. However, the coffee is TERRIBLE. The warm drink stand in the lobby only has lukewarm terrible coffee. The tub water never stopped running, the drain ran slow and the shower curtains are a fabric kind that lets the water blow right through onto the floor. Toilets are really too low. Beds and pillows are awesome but what's up with these "fake duvets" with a comforter with two sheets on top and bottom that comes apart as you sleep?
Overnattede 2 nætter i marts 2024
Svar fra Terri DeVoe-General Manager den 1. apr. 2024
Kathy,Thank you for letting us know that you didn't care for our coffee. We will investigate and consider a new coffee blend. Please note we are going under a full renovation to a boutique hotel and we are sure that you will like the upgrades. We do hope you will give us another chance on your next visit.Sincerely,

6/10 Okay

Abdiel

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Decent for the price but very old and outdated
Overnattede 1 nat i marts 2024
Svar fra Terri DeVoe-General Manager den 18. mar. 2024
Abdiel,Thank you for your input on your stay with us. Please note that we are undergoing a full renovation starting June 1st. We do hope you will give us another try on your next trip to the Capital Region.Sincerely,

2/10 Forfærdeligt

Jack

Overnattede 2 nætter i marts 2024
Svar fra Terri DeVoe-General Manager den 10. apr. 2024
Jack,Our apologies for your experience while staying with us. Please note we are undergoing a renovation starting in June. We do hope you will give us another chance down the road.Sincerely,

6/10 Okay

Jean-Kristof, montreal

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overall, property was cleaned. The hotel is getting old and a couple things were in bad shape in the room. There were 2 metal pieces sticking out of the mattress and my wife cut herself. Pool is good. Breakfast was good overall. While we booked for 3, the sofa bed wasn’t made and we had to pick up the bed sheets at the front desk. There was also only 2 towels in the room.
Overnattede 2 nætter i marts 2024
Svar fra Terri DeVoe-General Manager den 11. mar. 2024
Jean-Kristof,Thank you for taking the time to review our property. We apologize for your experience. Please note that we have investigated the mattress issue and have discarded it and replaced it with a new one. Also, please note that in June we begin our renovation of the property. We do hope you will give us another chance to show you great hospitality.Sincerely,

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Terri DeVoe-General Manager den 10. mar. 2024
Christopher,Thank you for taking the time to review our hotel. We appreciate your business and look forward to serving you again on your next visit to the Capital Region.Sincerely,

4/10 Dårligt

Karen, Xenia

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I gave two stars because the bed was comfortable and the breakfast adequate. The hotel was worn and dingy while our room was not very welcoming and, like most hotels, it was dark. Bathroom wasn’t great with an ankle high toilet and someone else’s hair on the tub wall. 😖
Overnattede 3 nætter i marts 2024
Svar fra Terri DeVoe-General Manager den 5. mar. 2024
Karen,Thank you for taking the time to review our hotel. Our sincere apologies for your experience. Please note that we are undergoing a full renovation starting in June. We do hope you will give us another chance to show you our hospitality on your next trip to the Capital Region.

6/10 Okay

Angela

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property was dirty one of the best had crumbs on it and had hairs furniture very beat up didn't look nothing like the pictures
Overnattede 2 nætter i februar 2024
Svar fra Terri DeVoe-General Manager den 1. mar. 2024
Angela,Our apologies for the experience you had with your stay. Please note that we are under renovation and we hope you will give us another try on your next visit to the Capital Region.

8/10 Udmærket

Donald

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Check in time is 3 pm however room wasn’t ready until 430. My wife was tired from travel and needed to get into our room. Not happy at delay.
Overnattede 1 nat i februar 2024
Svar fra Terri DeVoe-General Manager den 26. feb. 2024
Donald, our apologies for the delay in getting you in your room. We make every effort to be prepared for our arriving guests. And unfortunately, we failed in this instance. We do hope that you will consider us again on your next trip to the Capital Region.

8/10 Udmærket

KATHY

Overnattede 2 nætter i februar 2024
Svar fra Terri DeVoe-General Manager den 26. feb. 2024
Kathy,Thank you for taking the time to review our hotel. We are privileged to have you as our guest and enjoy serving our guests with great hospitality. We look forward to seeing you again.

8/10 Udmærket

Patricia

Gym was great Shower connection in bathroom was a little shakey
Overnattede 1 nat i februar 2024
Svar fra Terri DeVoe-General Manager den 20. feb. 2024
Patricia, our apologies for your shower experience. Thank you for letting us know so that we can repair the shower connection. We do hope to see you again soon.Sincerely,

10/10 Fremragende

Hansranie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a good place for a quick outing
Overnattede 2 nætter i februar 2024
Svar fra Terri DeVoe-General Manager den 19. feb. 2024
Hansranie,Thank you for your kind words. We look forward to seeing you again on your next visit to the Capital Region!Sincerely,

8/10 Udmærket

Dante

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool was pretty cold
Overnattede 1 nat i februar 2024
Svar fra Terri DeVoe-General Manager den 19. feb. 2024
Dante,Our apologies that you felt that the pool was cooler than expected. We have looked into the situation and increased the temperature for future guests.Sincerely,

8/10 Udmærket

Joseph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
What I liked: Very reasonable room rates and satisfying breakfast. What I dint like: Slightly run down, desperately needs updates. The room smelled slightly unclean and the sofa was stained and very worn. Was good for a cheap overnight stay but not sure I would want to stay longer than one night.
Overnattede 1 nat i februar 2024
Svar fra Terri DeVoe-General Manager den 19. feb. 2024
Joseph,Thank you for taking the time to review our hotel. Please note that we are undergoing a complete renovation of the property starting in March. We do hope you will give us another opportunity to serve you.Sincerely,

10/10 Fremragende

Ciara

Overnattede 1 nat i februar 2024
Svar fra Terri DeVoe-General Manager den 1. apr. 2024
Clara,Many thanks for taking the time to review our hotel. We are fortunate to have such a great team dedicated to giving great hospitality to our guests. We wish you safe travels and look forward to seeing you on your next trip to the region.Sincerely,

10/10 Fremragende

UNITED STATES OF

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thank you
Overnattede 3 nætter i februar 2024
Svar fra Terri DeVoe-General Manager den 12. feb. 2024
Thrilled to see you were accommodated during your stay. When your road leads back to the region, we do hope to see you again!Sincerely,

10/10 Fremragende

BRIAN

Synes godt om: Service og personale
Nothing
Overnattede 2 nætter i februar 2024
Svar fra Terri DeVoe-General Manager den 8. feb. 2024
Brian, many thanks for taking the time to review our hotel. We are so happy to hear that you enjoyed your stay. We do hope to see you again soon.Sincerely,

8/10 Udmærket

KATHY

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For some reason after staying here for years, the heat in our room just couldn’t be regulated. We couldn’t sleep well either night. Strangely, we would set it to be comfortable as we laid in the bed, but if we stood up it was too cold. I don’t understand. Same with regulating the water temperature in the shower. Otherwise all was fine just as usual.
Overnattede 1 nat i februar 2024
Svar fra Terri DeVoe-General Manager den 8. feb. 2024
Kathy, our sincere apologies that you had a less than satisfactory experience with us. We will investigate the room you stayed in and make the necessary repairs. We hope to see you again on your next stay in the region.Sincerely,

10/10 Fremragende

Suhaiylah

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I spent one night at this hotel. Room was clean and spacious. The bed was comfortable and the stay was exactly what I needed for the night. I’d book again if I’m ever in this area again.
Svar fra Terri DeVoe-General Manager den 4. feb. 2024
Suhaiylah,Thank you so much for your review! We are fortunate to have a heck of a hospitality team here. I will print this and post it for all to see and bask in the glory of another satisfied guest!Sincerely,

10/10 Fremragende

Carrie

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Easy to find fast check in
Overnattede 2 nætter i januar 2024
Svar fra Terri DeVoe-General Manager den 29. jan. 2024
Carrie,How wonderful that you enjoyed your stay. Thank you for choosing our hotel and we look forward to serving you the next time you are in our area!Sincerely,

10/10 Fremragende

Mary Ellen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to everything, outdoor signage was not lit when returning at night
Overnattede 1 nat i januar 2024
Svar fra Terri DeVoe-General Manager den 29. jan. 2024
Mary Ellen,Thank you for taking the time to review our hotel. Our staff is diligent and committed to providing great guest service to our guests. We appreciate your business and look forward to your next visit to the Capital Region.Sincerely,