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Anmeldelser af Clarion Hotel Beachwood - Cleveland

2.5 out of 5
Clarion Hotel Beachwood - Cleveland
26300 Chagrin Blvd, Beachwood, OH

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 282 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 370 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 174 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 100 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 80 af i alt 1006 anmeldelser" "

7,6/10

Rengøring

8,2/10

Service og personale

7,0/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kendall

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Team Clarion den 26. maj 2024
We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon!

2/10 Forfærdeligt

Monique

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Team Clarion den 26. maj 2024
I want to start by apologizing to you for not meeting your expectations.

10/10 Fremragende

Valerie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ample parking, clean rooms and friendly staff. Plumbing and shower fixtures need to be replaced/updated.
Overnattede 1 nat i maj 2024
Svar fra Team Clarion den 23. maj 2024
Valerie, thank you so much for your review. It really means a lot to us. Here that a remodel is is the working for our hotel very soon.

10/10 Fremragende

margaret

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had an amazing stay here... i had booked a airbnb and got there and just did not like the place or even the area Came to Clarion and Pinky at the front desk just let me forgot about the other place .. she was just a breathe of fresh air.. the room was lovely and comfortable... the beautiful lady that does the breakfast most mornings (unfortunately i forgot her name) she was just sooo lovely .. treated me so well ...between her and Pinky made me feel welcome and valued... i wanted really hot water for my tea and they made sure everyday to get it from the back for me.. they give full proper breakfast included in the price ... waffle machine cereals bacon eggs sausage etc..the whole works ... breakfast was really delicious.....i will definitely be staying here again... It was directly beside the highway so very easy to go also had a restaurant on the property you can have dinner Also about 5 mins or less walk there is a small plaza with tj max , food places etc Only not so good i have was the bathtub was older and need updating But i love this place
Overnattede 4 nætter i maj 2024
Svar fra Team Clarion den 23. maj 2024
Margaret! Thank you for taking the time to write a wonderful review! It really means a lot to us. Thank you letting us know about Pinkey and Latasha they are great addition to our hotel. I just found out the our hotel will be going thought a remodel late this year to freshen the hotel. So please come see after to see what we have done.

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Clarion den 21. maj 2024
We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon!

8/10 Udmærket

Gary

Rejste med familie og småbørn
Property was clean, bedding was very nice, breakfast was very good and plenty of coffee in the morning…check in easy staff member not over friendly ..asked if coffee was good she said it was for customers ..she walked back in room…did not matter the coffee was empty..
Overnattede 1 nat i maj 2024
Svar fra Team Clarion den 13. maj 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 Udmærket

Michael

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I hated the hairs on the ceiling in the bathroom!!!! The heating sysyem was dated, and it didn't consistently keep the heat regulated. Operating the tv was trash!!! The desk clerk had impeccable customer service. I'm ashamed I forgot her name.
Overnattede 1 nat i maj 2024
Svar fra Team Clarion den 13. maj 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

6/10 Okay

Dominica

Synes godt om: Service og personale
N/A
Overnattede 2 nætter i maj 2024
Svar fra Team Clarion den 13. maj 2024
Hello DominicaThank you for taking the time to share your experience about your recent stay at Clarion Beachwood. Comments will help us as we continue to work to improve our guest experience.

8/10 Udmærket

Brian, Perrysburg

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Next door to a ni e Steakhouse
Overnattede 1 nat i maj 2024
Svar fra Mark den 8. maj 2024
Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. You can be sure we'll pass your compliments along. It was truly a pleasure having you here, and we hope you return soon!

8/10 Udmærket

Latitia, Houston

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a nice stay. Nice area and friendly front desk rep. Very pleased!
Overnattede 2 nætter i maj 2024
Svar fra Mark den 8. maj 2024
Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. You can be sure we'll pass your compliments along. It was truly a pleasure having you here, and we hope you return soon!

10/10 Fremragende

Sylmara

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The ladies at the front desk were wonderful!!
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 8. maj 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 Udmærket

Catherine

Overnattede 1 nat i april 2024
Svar fra General Manager den 8. maj 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 Fremragende

Yalin

Overnattede 2 nætter i april 2024
Svar fra Team Clarion den 8. maj 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

4/10 Dårligt

Richard

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The restroom was not updated. The night shift counter attendant was rude, and not private with my personal information.
Overnattede 1 nat i april 2024
Svar fra Team Clarion den 1. maj 2024
Thank you for your review. I will pass this on.

10/10 Fremragende

Shaniqua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Team Clarion den 1. maj 2024
Thank you for your review it means a lot to us.

6/10 Okay

Helen, BASKING RIDGE

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nestled in a convenient location, the property initially impresses with its commendable cleanliness. However, it became evident that the establishment is in dire need of rejuvenation, not only in its physical appearance but also in the quality of service provided. From the tired carpet underfoot to the worn curtains that hung lifelessly, the decor throughout the property felt outdated and lacked the vibrancy expected in modern hospitality.The night staff, speaking in a monotone, seemed disengaged and uninterested, failing to greet guests with the courtesy expected in the hospitality industry. When asked to repeat information, the response was robotic, with no variation in tone or expression, leaving me feeling unheard and unvalued as a guest.
Overnattede 1 nat i april 2024
Svar fra The Clarion Team den 24. apr. 2024
Helen: Thank you for staying with us at Clarion Cleveland-Beachwood, and sharing your valuable feedback. We are so sorry to hear of the shortcomings you experienced during your recent stay and your review will be address with our team members and leadership. . Regrettably, we did not meet your expectations, nor did we live up to the high standards of service for which we strive for on a daily basis.Your comments are extremely valuable to us as it permits us to focus on areas that require improvement.Thank you again for being our guest and we hope to welcome you back in the future for a more memorable visit.

8/10 Udmærket

Nicole

Forretningsrejsende
Synes godt om: Service og personale
Was clean enough. Not the greatest area. No daily service, not even towel repalcement which is frustrating.
Overnattede 3 nætter i marts 2024
Svar fra The Clarion Team den 24. apr. 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 Fremragende

Sreeram

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The lady at the front desk was very nice. American airlines lost our luggage and we were expecting it late in the night. The lady ensured to tell her replacement to keep the luggage safe and we were able to collect it later. If AA suggests checking in the carryons, dont! They will lose it and damage it. Breakfast had enough options and coffee was great and available throughout the day. 7 mins walk to PF Changs.
Overnattede 1 nat i april 2024
Svar fra The Clarion Team den 24. apr. 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 Fremragende

Patrick

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were nice and helpful. Hotel was clean
Overnattede 2 nætter i april 2024
Svar fra Team Clarion den 24. apr. 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

4/10 Dårligt

Hasan

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The rooms smells bad old furniture, it just didn't feel clean.
Overnattede 2 nætter i april 2024
Svar fra Team Clarion den 24. apr. 2024
Thank you for staying with us at Clarion Cleveland-Beachwood, and sharing your valuable feedback. We are so sorry to hear of the shortcomings you experienced during your recent stay. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service for which we strive for on a daily basis.Your comments are extremely valuable to us as it permits us to focus on areas that require improvement.Thank you again for being our guest and we hope to welcome you back in the future for a more memorable visit.

8/10 Udmærket

Luis

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The Clarion Team den 24. apr. 2024
Luis: Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon!

4/10 Dårligt

Edward

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is in a very nice area has a very good restaurant attached but the motel was as dirty as it could be the carpet look like it was 100 years old the people at the desk were not helpful at all I wouldn't answer any of my questions I thought I was in the ghetto and it's a very nice area
Overnattede 1 nat i april 2024
Svar fra Team Clarion den 17. apr. 2024
Thank you, for taking the time to give your feed back. It means a lot to use and let us know how we are doing. Your issues will be addressed

10/10 Fremragende

Juan

Overnattede 1 nat i april 2024
Svar fra Mark den 8. maj 2024
Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. You can be sure we'll pass your compliments along. It was truly a pleasure having you here, and we hope you return soon!

10/10 Fremragende

Megan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had to leave our booked accommodations unexpectedly overnight. Clarion-Beachwood had an incredibly helpful front desk staff member (Leslie) who was able to help us out with booking and communicated our situation to her manager, who was also incredibly helpful and understanding. This location is clean, incredibly quiet, and provides a nice, hot breakfast (waffles, eggs, breakfast meats) in addition to cold breakfast options (cereal, toast, waffles, yogurt). Could not recommend this place more!
Overnattede 2 nætter i april 2024
Svar fra te den 12. apr. 2024
Magan Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 Udmærket

Allan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The property was fine.
Overnattede 1 nat i april 2024
Svar fra Team Clarion den 12. apr. 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 Fremragende

Nancy

Synes godt om: Rengøring
Overnattede 2 nætter i marts 2024
Svar fra Team Clarion den 5. apr. 2024
Hello Nancy we are so happy that you had a good stay. Thank you for your review.

8/10 Udmærket

Carrie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The property is a bit run down looking. It makes you hesitate before entering however, once we did, the inside was clean, organized and quiet, just what we needed!
Overnattede 1 nat i marts 2024
Svar fra Team Clarion den 2. apr. 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 Udmærket

Chrishaw

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Will consider staying again
Overnattede 1 nat i marts 2024
Svar fra Team Clarion den 2. apr. 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 Udmærket

Deborah

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and very friendly
Overnattede 1 nat i marts 2024
Svar fra Team Clarion den 4. mar. 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 Fremragende

Jennifer

Great breakfast
Overnattede 1 nat i marts 2024
Svar fra Team Clarion den 4. mar. 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 Udmærket

Star

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was ok itt but the bathroom tub was just slow draining
Overnattede 1 nat i februar 2024
Svar fra Team Clarion den 3. mar. 2024
Thank you for staying with us and for your review. Thank you for letting us know about the bath tub we have reported it to the proper deportment.

8/10 Udmærket

Natalie

Overnattede 3 nætter i februar 2024
Svar fra Team Clarion den 23. mar. 2024
Hello Natalie: Thank you the great review.

10/10 Fremragende

Jil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra The Clarion Team den 23. feb. 2024
Thank you for your review, it really means a lot to us.

10/10 Fremragende

Sylvia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Saving the best for last.
This was a hotel change at the last minute due to booking and staying at the worst hotel ever, Extended Stay America on Orange place, Orange, OH. The Clarion took us in and and made us feel so comfortable. The beds were firm just like we like it. They had morning breakfast and the rooms were very clean. I am so pleased with the customer service as well. Thank you Clarion and Choice Hotels.
Overnattede 2 nætter i februar 2024
Svar fra The Clarion Team den 21. feb. 2024
Thank you Sylvia! Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests. We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 Fremragende

Eleanor

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in, friendly staff, comfortable room.
Overnattede 1 nat i februar 2024
Svar fra The Clarion Team den 21. feb. 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests. We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fine stay
Check in and out were quick and seamless. Bed was comfy, hotel is showing its age.
Overnattede 1 nat i februar 2024
Svar fra Team Clarion den 15. feb. 2024
Hello Michael Thank you for taking the time to give us your feedback. It truly means a lot to us.

10/10 Fremragende

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Mark Terrill, General Manager den 14. feb. 2024
Hello James: Thanks for the great review!We're happy to know that you enjoyed your experience here at Hotel Indigo Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

6/10 Okay

Rodrigo

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Staff was great, but property feels very dated and in need of renovations. Breakfast was ok, typical hotel breakfast. But overall ok if only for getting some rest. Bed was comfortable.
Overnattede 2 nætter i februar 2024
Svar fra Team Clarion den 14. feb. 2024
Hello Rodrigo: Thank you, for your review. I am happy to hear, that our staff was great!! I will be passing on to ownership about the tiredness of our hotel.

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel at a fair price.
Overnattede 3 nætter i februar 2024
Svar fra Team Clarion den 9. feb. 2024
Thanks for the great review!We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests are important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

6/10 Okay

Mellissa

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Team Clarion den 3. feb. 2024
Thank you, Mellissa for your review it means a lot to us.

4/10 Dårligt

Raphael

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Team Clarion den 29. jan. 2024
Thank you for choosing Clarion, Cleveland-Beachwood, and for taking the time to provide feedback about your experience at Hotel Indigo, Cleveland-Beachwood.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

2/10 Forfærdeligt

Jeffrey

Forretningsrejsende, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Rude Front Desk Person
Overnattede 1 nat i januar 2024
Svar fra Team Clarion den 28. jan. 2024
Thank you for taking the time to let us know about your stay. I am sorry that the desk staff was rude. Please know that we will be addressing those issues promptly.

2/10 Forfærdeligt

adam

Overnattede 2 nætter i september 2023
Svar fra Team Clarion den 22. jan. 2024
Thank you for staying with us at Clarion Cleveland-Beachwood, and sharing your valuable feedback. We are so sorry to hear of the shortcomings you experienced during your recent stay. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service for which we strive for on a daily basis.Your comments are extremely valuable to us as it permits us to focus on areas that require improvement.Thank you again for being our guest and we hope to welcome you back in the future for a more memorable visit.

10/10 Fremragende

toia

Solorejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff and overall experience was beautiful
Overnattede 2 nætter i januar 2024
Svar fra Team Clarion den 22. jan. 2024
We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

10/10 Fremragende

Kendall

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Team Clarion den 22. jan. 2024
We're happy to know that you enjoyed your experience here at Clarion Hotel Cleveland-Beachwood. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests.We look forward to sharing an even better experience with you soon! Have a lovely day!

8/10 Udmærket

Bill

Forretningsrejsende
Overnattede 1 nat i januar 2024
Svar fra Mark Terrill den 10. jan. 2024
Thank you for your review, It means a lot to us. I am happy that all went well.

8/10 Udmærket

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Mark Terrill den 10. jan. 2024
Thank you for your review, It means a lot to us. I am happy that all went well.

4/10 Dårligt

Kenneth

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
Overnattede 1 nat i december 2023
Svar fra Team Clarion den 6. jan. 2024
Thank you for your review

8/10 Udmærket

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Team Clarion den 29. dec. 2023
Thank you for your review.

2/10 Forfærdeligt

tanesha

Overnattede 1 nat i december 2023
Svar fra Team Clarion den 22. jan. 2024
Thank you for staying with us at Clarion Cleveland-Beachwood, and sharing your valuable feedback. We are so sorry to hear of the shortcomings you experienced during your recent stay. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service for which we strive for on a daily basis.Your comments are extremely valuable to us as it permits us to focus on areas that require improvement.Thank you again for being our guest and we hope to welcome you back in the future for a more memorable visit.Warm Regards,