Siddeområde i lobbyen

Anmeldelser af Diamond Resort Phuket

4 out of 5
Diamond Resort Phuket
106 Soi Cherngtalay 14, Choeng Thale, Phuket

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 46 af i alt 87 anmeldelser" "
Bedømmelse på 8 − Udmærket. 33 af i alt 87 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 87 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 87 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 87 anmeldelser" "

9,4/10

Rengøring

8,8/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lasse

Overnattede 8 nætter i december 2022

8/10 Udmærket

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vi var der en enkelt overnatning. Vi ankom kl 10.00 og Og fik straks vores værelse. God og venlig service
Overnattede 1 nat i december 2019
Svar fra Management den 4. dec. 2019
Dear Charlotte, Thank you for your review and for sharing your experience with us. We are very pleased that you were satisfied with the check in process and our friendly staff. We hope you enjoyed your rest and will consider us again for your next visit to Phuket. Have a safe journey home and a wonderful Christmas and New Years.

8/10 Udmærket

Kevin

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Too far away from shopping and dining .
Overnattede 3 nætter i marts 2024
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 10. maj 2024
Dear Mr. Kevin,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our Resort is only 700 meters away from the nearest shopping center (Boat Avenue) which the resort also provides free shuttle service on daily basis and the shuttle runs every 40 minutes from 09.00 – 21.10 hrs to Boat Avenue. There are as well many well-known restaurants in Boat Avenue and a couple restaurants nearby the resort.Warmest regards,Diamond Resort Management

10/10 Fremragende

Milledge

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice for a family vacation
Overnattede 6 nætter i marts 2024
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 1. apr. 2024
Dear Valued guest,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We’re glad that you had a great family time with us. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!Thank you again! We’re looking forward to make your experience even better in the future!Warmest regards,Diamond Resort Management

10/10 Fremragende

Ann

Overnattede 2 nætter i februar 2024
Svar fra Suttida Nakha (Apple) - Guest Relation Manager den 18. feb. 2024
Dear Ms. Ann,A heartfelt thanks for sharing your incredible experience and review following your stay at Diamond Resort Phuket. We are really appreciated your compliments!We are really happy to know that you had a great time with us. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!Thank you once again for placing your trust in us and we hope to have you here again soon!Warmest regards,Diamond Resort Management

10/10 Fremragende

Bradford

Synes godt om: Rengøring
Great “business” hotel. No one bothers you. Quiet. If you want to lay low in a perfect area in Laguna near Ban Tao beach this is your place.
Overnattede 5 nætter i januar 2024
Svar fra Suttida Nakha (Apple) - Guest Relation Manager den 5. feb. 2024
Dear Mr. Bradford,A heartfelt thanks for sharing your incredible experience and review following your stay at Diamond Resort Phuket. We are really appreciated your compliments!We are really delighted to hear that you had a wonderful time with us. Diamond Resort aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our resort in the future. Warmest regards,Diamond resort Management

6/10 Okay

Irina

Rejste med familie
Outdated! Poor communication. Bad breakfast.
Overnattede 4 nætter i januar 2024
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 5. feb. 2024
Dear Ms. Irina,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are really sorry to hear about your experience. It would be great if you could let us know about the poor communication, so we could improve our service in the future. Regarding the breakfast, our kitchen team provides main dishes which is the standard of an international breakfast, we do provide dishes which are different on each day to ensure that the breakfast is not boring and our valued guests are able taste variety of food. Warmest regards,Diamond Resort Management

10/10 Fremragende

Lori

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Modern, spacious and clean room
Friendly and courteous staff. Front desk will arrange for a car service for points of interest. Nice, peaceful pool area. Property seems safe however there are not many restaurants or shops nearby. The location does not seem walkable.
Overnattede 1 nat i december 2023
Svar fra Suttida Nakha (Apple) - Guest Relation Manager den 1. jan. 2024
Dear Ms. Lori,A heartfelt thanks for sharing your incredible experience and review following your stay at Diamond Resort Phuket. We are really appreciated your compliments!We always work hard for guest satisfaction and we are glad to hear that we were successful in achieving this with you.Actually, there are quite number of restaurants and fruit shops near the hotel. Also, there are many restaurants, supermarket, souvenir shops in the boat avenue area which we provide free shuttle service from 08.00 - 21.30 hrs. and it runs every 40 minutes.Thank you once again for placing your trust in us and we hope to have you here again soon!Warmest regards,Diamond Resort Management

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
Diamond Resort
Flott hotell, lokasjon, personal og basseng. Var meget fuktig klima på rommet og litt harde senger
Overnattede 4 nætter i december 2023
Svar fra Suttida Nakha (Apple) - Guest Relation Manager den 1. jan. 2024
Dear Valued guest,Thank you for choosing our resort, and for taking your time to write a review! We are so glad to hear that you liked our resort and were impressed with the service from our staff. At the same time, we are really sorry regarding the bedding. On your next stay, please feel free to contact our reception, and we will be very happy to assist you to make your stay better.We look forward to welcoming you back to our hotel in the future. Warmest regards,Diamond resort Management

10/10 Fremragende

Susan

Overnattede 16 nætter i november 2023
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 1. jan. 2024
Dear Ms. Susan,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We’re glad that you loved our hospitality and services. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!Thank you again! We’re looking forward to make your experience even better in the future!Warmest regards,Diamond Resort Management

10/10 Fremragende

Josh

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great rooms and neat pool. They also have a sauna which was an unexpected bonus. The staff at the front desk and restaurant were great!
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 3. dec. 2023
Dear Valued guest,A heartfelt thanks for sharing your incredible experience and review following your stay at Diamond Resort Phuket. We are really appreciated your compliments!We are super delighted to know that you your vacation at our resort was perfect. Our resort aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Warmest regards,Diamond resort Management

10/10 Fremragende

Meng Chuan

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Its happened to my room aircon compressor was noisy intermittently when high speed fan cut in, we reluctant to change room as just a short stay anyway. Overall it's nice environment and with new furnishings resort.
Overnattede 4 nætter i oktober 2023
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 3. dec. 2023
Dear Mr. Meng Chuan,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are really sorry about the compressor issue and we will ensure that the same issue will not repeat on your next visit. Once again we would like to thank you for your positive feedback regarding our resort ambience and our room facilities & amenities.We look forward to welcoming you back to our resort in the future. Warmest regards,Diamond resort Management

10/10 Fremragende

Butch

Rejste med familie og småbørn
Awesome hotel...pool and breakfast were great...so glad they had a shuttle that goes to the beach and grocery store every hour. We would definitely stay there again.
Overnattede 5 nætter i oktober 2023
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 3. dec. 2023
Dear Mr. Butch,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We’re glad that you loved our facilities and services. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!Thank you again! We’re looking forward to make your experience even better in the future!Warmest regards,Diamond Resort Management

10/10 Fremragende

Mohamed

Overnattede 5 nætter i oktober 2023
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 3. dec. 2023
Dear Mr. Mohamed,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.It was a pleasure to have you staying with us and thank you for your time in sharing your experience. Our team is very glad to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next return for another memorable holiday at our DIAMOND RESORT PHUKET.Warmest regards,Diamond resort Management

10/10 Fremragende

Chia

Overnattede 2 nætter i august 2023

10/10 Fremragende

LAI HAR

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i august 2023

10/10 Fremragende

Nadia Adele

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good location with free shuttle to beach and boat avenue. Good breakfast included. Kindly allowed us an early check in after a long flight. Property is well kept. Towels replaced daily and bottled water. Kind and hospitable staff
Overnattede 13 nætter i juli 2023

10/10 Fremragende

Stephen, FORT LAUDERDALE

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Always clean, efficient staff
Overnattede 1 nat i juni 2023

10/10 Fremragende

Kiran

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel and staff very helpful and friendly
Overnattede 2 nætter i april 2023

10/10 Fremragende

Rolf

Overnattede 23 nætter i marts 2023

10/10 Fremragende

Navarat

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Everything good accept a little bit noise
Overnattede 10 nætter i april 2023

8/10 Udmærket

David

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2023

10/10 Fremragende

Gaston

Overnattede 1 nat i februar 2023
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 2. apr. 2023
Dear Mr. Gaston,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We’re glad that you loved our hospitality and services. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!Thank you again! We’re looking forward to making your experience even better in the future!Warmest regards,Diamond Resort Management

10/10 Fremragende

Dale

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff
Overnattede 2 nætter i februar 2023
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 2. apr. 2023
Dear Mr. Dale,A heartfelt thanks for sharing your incredible experience and review following your stay at Diamond Resort Phuket. We are really appreciated your compliments!We always work hard for guest satisfaction and we are glad to hear that we were successful in achieving this with you.Thank you once again for placing your trust in us and we hope to have you here again soon!Warmest regards,Diamond Resort Management

8/10 Udmærket

Kevin

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Room was a bit musty smelling, had to buy an air freshioner. Otherwise all good especially front desk and the fantasic restaurant.
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 2. apr. 2023
Dear Mr. Kevin,Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and thank you very much for letting us know. We already did the ozone sanitized in this room to get rid of the humidity and kindly accept our sincere apology for the inconvenience caused during your stay.At the same time, it is our pleasure to hear that our staffs and our restaurant quality made a great impression on you.Thank you once again for your feedback and we hope to have another chance to have you here with us.Warmest regards,Diamond Resort Management

10/10 Fremragende

Verena Isabelle

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Es war alles perfekt. Sehr nettes und hilfbereites Personal. Sehr kinderfreundlich. Alles einwandfrei.
Svar fra Suttida Nakha (Apple) - Guest Relations Manager den 2. apr. 2023
Dear Ms. Verena,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We’re glad that you loved our hospitality and services. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!Thank you again! We’re looking forward to making your experience even better in the future!Warmest regards,Diamond Resort Management

8/10 Udmærket

Mark

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Good value in Bang Tao
Diamond Resort is a good value place to stay in Bang Tao. It's clean and comfortable, serves a decent breakfast and the pool is nice. We went for the grand two bedroom apartment, which was plenty big enough for a family with a small child/children. Don't go for the pool two bedroom, it's much smaller and darker overall.
Overnattede 18 nætter i december 2022

8/10 Udmærket

Daniel James harrison

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice large complex, family orientated, beautiful fresh clean rooms a very safe complex, bang tao beach only a 15 minute walk or free shuttle provided by hotel to the beach or local shopping area boat avenue, local restaurants nearby within walking good i enjoyed the green leaf across the road seafood restaurant thai cuisine. Didn't eat at the hotels restaurant more european feel with a few Thai options overall great experience
Overnattede 4 nætter i december 2022

10/10 Fremragende

Isabel

Overnattede 1 nat i december 2022

8/10 Udmærket

Suet Lin

10/10 Fremragende

Brian

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff. Very friendly
Overnattede 4 nætter i november 2022

10/10 Fremragende

Dean

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I want to Hank the Staff at Diamond because they work so hard to meet every guest satisfied. My room was kept & tidy daily and when I need something early in the morning the facility comes and assist. The ride shuttle to town made it more convenient which is like 10 drive and or 25 min walk and similar to the beach. The location is very quiet. Once again thank you Diamond for making my stay in Phuket a wonderful one. Dean USA

8/10 Udmærket

Piotr

Overnattede 13 nætter i august 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i januar 2021

8/10 Udmærket

mike

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i januar 2021

8/10 Udmærket

mike

Synes godt om: Rengøring, værelsets komfort
Great place big pool . Great restaurant and staff.
Overnattede 1 nat i januar 2021
Svar fra Sales and Marketing Manager den 6. jan. 2021
Dear Mike Thank you very much for your kind feedback. We are happy to hear that you were satisfied with your stay. Much appreciated for mentioning the great quality of our staff and restaurant. We are looking forward to seeing you again in our resort. The management and staff wish you the best of everything for the new year ahead. Best regards Diamond resort Management.

10/10 Fremragende

John

Synes godt om: Rengøring, værelsets komfort
HIDDEN DIAMOND
Stayed here for 3 days and one word comes to mind.WOW... Felt like bei g in Bali even thiugh we live in Thailand and only 20 min away from our house..The owner Jo was a great guy and nothing was to much from him or his staff..The hotel itself is perfect in all aspects and an absolute pleasure to stay at..Infuse which is the restaurant at the property is excellent , but venture out 5 min and there's a plethora of restaurants to tantalize any palate..l cannot say enough for this beautiful resort and only way to find out is go yourself..You will be very impressed..Also Jo is around most times,take a few minutes and chat with him..Big part of the appeal of the property..
Overnattede 3 nætter i december 2020
Svar fra Sales and Marketing Manager den 6. jan. 2021
Dear John, Many thanks for your great feedback and for choosing our resort for your staycation. We are pleased that you were overall satisfied with your stay, our service, and our well-maintained resort. Thank you again for your patronage, recommendation and nice review. We do hope to see you again soon. Best wishes from the entire team and Jo. Kind regards, Diamond Resort Management

10/10 Fremragende

Sitthichai

Synes godt om: Rengøring, værelsets komfort
สะดวกสบาย
Overnattede 1 nat i december 2020

4/10 Dårligt

Anna

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Испорченный отдых.
Нам не понравился этот район. Идти до моря минут 15 по ужасной дороге, дыша выхлопными газами от машин и скутеров. Да, ходит автобус до пляжа, но иногда хочется прогуляться. Вся семья отравилась в кафе на пляже Банг Тао, пришлось пить антибиотики 5 дней. Балкон малюсенький, плюс там повесили кондиционеры, которые дуют тебе прямо в лицо горячющим воздухом. Поэтому за неделю ни разу там не сидели. В зале стоит огромный телевизор, его неудобно смотреть. Расстояние от дивана до телевизора 1 метр. В нашем номере была сломана дверь в спальню, невозможно было ее закрыть, нам было неудобно. На завтраке летает много мух, некомфортно завтракать, все время их отгоняя. Понравилась только зона бассейна. Он большой, чистый и есть тень. Это единственный плюс. Сама никогда туда не поеду больше и никому не рекомендую !
Overnattede 5 nætter i januar 2020
Svar fra Diamond Resort Management den 2. mar. 2020
Dear Anna, Thank you for taking the time to share your experience with us. We are sorry to learn of your dissatisfaction regarding the location, though are surprised to learn this, considering we are only five minutes away from the malls, markets, beaches and water parks. We are also sorry that you were unwell after eating at the local beach. Unfortunately this can happen from time to time throughout a Thailand. We are also sorry that our TVs were too big and that the flies at breakfast were in the way. Unfortunately that is also something that can happen at this time of year, though we have arranged for this to be resolved ASAP. We hope you have a safe journey home and wish you all the best with the rest of 2020.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, faciliteter
Overnattede 8 nætter i januar 2020
Svar fra Diamond Resort Management den 17. feb. 2020
Dear valued guest, Thank you for taking the time to rate your stay with us. We will continue to work hard on improving our services and hope you will come back again soon. Many thanks for choosing Diamond resort and best wishes for the new year.

10/10 Fremragende

denis

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Отличные апартаменты
В общем все отлично. Апартаменты новые, хорошо расположены. Рядом Боат Авеню, которая думаю в ближайшее время отойдет на второй план в связи с развитием Порто Де Пхукет, который также находится очень близко. В отеле отличные завтраки, большая парковка. В номере хорошо оборудованная кухня, быстрый интернет. Категорически рекомендую иметь транспорт, т.к. пляж, находящийся в пешей доступности, далеко не лучший на Пхукете. Тот же Банг Тао севернее на 2 км уже совсем другой. Магазины вроде и рядом, но без транспорта добраться также сложно.
Overnattede 12 nætter i december 2019
Svar fra Diamond Resort Management den 16. feb. 2020
Dear Denis, Thank you kindly for your top score rating and for sharing you posited feedback with us. It is great to know that you liked our new and well equipped rooms, speedy internet and tasty buffet breakfast. We understand your points about our walking distance to nearby shops, however, we do hope you made use of our complimentary shuttle bus service, which goes every 30 minutes to and from the local markets, shops, restaurants and bars. We very much hope to see you again soon and in the meantime, wish you a wonderful and prosperous new year.

10/10 Fremragende

Jean Luc

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020
Svar fra Diamond Resort Management den 13. feb. 2020
Dear Jean Luc, Thank you very much for your outstanding score. We are so pleased that we could exceed your expectations and that you were able to enjoy your time here at the resort. We very much hope that we will be seeing you return again soon.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2020
Svar fra Diamond Resort Management den 13. feb. 2020
Dear Valued Guest, We appreciate you taking the time to review us and for choosing to stay with us during your visit to Phuket. We are sorry to see that you must not have been entirely satisfied with your stay based on your score and can only apologies for not being able to surpass your expectations. We can assure you that we are working harder on tweaking and mastering our standards everyday and hope that you will come back to visit, so that we may show you as, that Diamond Resort has to offer. Best wishes and hope to see you again in the near future.

6/10 Okay

KC

Rejste med familie
Synes godt om: Rengøring, faciliteter
Floor is dusty when we move in, had to call operator to do deep cleaning.The cleaning team did a good job to keep the floor sparkling clean. The 2nd day was quite unpleasant as there is no water supply in the morning and water supply only return around 10am.Breakfast choice is quite limited and they should cover the food as i can see flies landing on the food.
Overnattede 4 nætter i januar 2020
Svar fra Diamond Resort Management den 13. feb. 2020
Dear KC, Thank you for sharing your comments with us, as we will be sure to improve upon each of your points regarding the cleaning. We are very sorry that you were not satisfied with the standards and can only promise that we will ensure this does not happen again. The issue regarding the water supply, was in fact something beyond our control. From time to time, during the dry months in Thailand, local authorities are known for restricting water consumption from time to time. This is of course, not every day or even every week, but can happen against our wishes. We do understand your frustration and apologies sincerely for any inconvenience this may have caused.

10/10 Fremragende

Khishor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 26 nætter i december 2019
Svar fra Diamond Resort Management den 13. feb. 2020
Dear Khishor, Thank you very much for your outstanding score and for choosing to stay with us during your visit to Phuket. We are so pleased that you enjoyed your time at the resort and are extremely grateful for the top rating. We very much hope to see you back again soon and for now, wish you a very happy and prosperous new year.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2019
Svar fra Diamond Resort Management den 13. feb. 2020
Dear Valued Guest, Thank you for your good score and for choosing to stay with us during your trip to Phuket. We hope you enjoyed the experience and will come back again in the not-too-distant future. Many thanks and best wishes for the new year.

8/10 Udmærket

Rhonda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient location and very nice rooms
Very new property so everything is in excellent condition. Rooms are comfortable albeit somewhat cramped due to the layout. There is a sliding door between the bedroom and sitting area that, while offering privacy, limits ability to navigate around the bedframe without running into it. Well stocked mini kitchen with toaster, kettle, 2 burner hotplate. Convenient shuttle bus available to Bangtao beach and Boat avenue. Approx 10 min walk to the beach should one choose to do so however note that the road is narrow and quite busy. The entrance from the road to this section of the beach is not particularly attractive however, if you can ignore the pigsty (yes, with pigs) the beach is beautiful once you are on it. Staff are wonderful and multilingual. I forgot an item in the room, went back the following day and spoke to K. Tee (rooms division manager) who promptly has his staff locate it. Would stay here again.
Overnattede 1 nat i december 2019
Svar fra Diamond Resort Management den 13. feb. 2020
Dear Rhonda, Thank you for taking the time to share your feedback with us and for your positive review regarding our team. We always appreciate informative reviews and will be sure to pass on your comments to the entire team. Many thanks again for your patronage and hope to see you again in the near future. Best wishes and good luck for the new year.

8/10 Udmærket

Douglas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service and comfortable place to be!
We had a great stay at Diamond Resort. We did however have an issue with a smell coming from our bathroom. We asked to be moved on New Years Eve and the hotel was able to accommodate that. Their service and handling of our issue was notable. We very much enjoyed our stay here.
Overnattede 3 nætter i december 2019
Svar fra Diamond Resort Management den 13. feb. 2020
Dear Valued Guest, We would like to thank you graciously for your kind review and compliments regarding the handling of your room change. We do apologize for any inconvenience this may have caused but appreciate you praising our efforts to rectify the issue. We sincerely hope we will be seeing back again soon and for now, wish you a safe journey home and the very best of luck for the new year and many more to come.

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very helpful,rooms were ok, doors were a bit noisy when closing
Overnattede 4 nætter i december 2019
Svar fra Diamond Resort Management den 13. feb. 2020
Dear Valued Guest, Thank you for your positive feedback and for taking the time to share your experience with us. We are very pleased that you were satisfied with our team and rooms. We are sorry that you found the doors to be a little noisy, though this is sometimes tricky to manage due to high occupancy. We do apologize for this point and hope you will still consider visiting us again in the near future. Many thanks again and best wishes from all of us here at the resort.

6/10 Okay

Lena

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tiny rooms and place not sound proof
The rooms were so small. not easy to walk around the bed. The veranda is very small. The place is not sound proof do every time someone closes the door It makes a loud bang, can hear people talking outside.
Overnattede 5 nætter i december 2019
Svar fra Diamond Resort Management den 13. feb. 2020
Dear Valued Guest, Thank you for taking the time to share your points and for choosing to stay with us during your visit to Phuket. We are sorry that you found the room to be too small for your liking. We do in fact have rather standard sized hotel rooms, but are more equipped and filled due to the kitchen, dining table, sofa and TV set. We also have multiple room types available, ranging up to 100sqm+ We understand as well that noise pollution can affect certain guests, particularly during periods of high occupancy. We would have been glad to change your room to a quieter side on request and do hope you will consider us again for your next visit so that we can improve your impressions towards the overall experience at our resort. Many thanks for your patronage and best wishes from the entire team.