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Anmeldelser af Doubletree by Hilton Cheltenham

4 out of 5
Doubletree by Hilton Cheltenham
Cirencester Road, Charlton Kings, Cheltenham, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 344 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 373 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 163 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 83 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 38 af i alt 1001 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

7,8/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The breakfast wasn’t very Nice - it seemed pre-cooked and microwaved and had hardly any taste.
Overnattede 2 nætter i juli 2019

4/10 Dårligt

Mogens Hehl

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fawlty towers
Var der 3 gange, første, eneste og sidste. Var som at komme ind på Fawlty towers, dårlig betjening i restauranten, tror hovedparten kom fra østeuropa og talte meget dårlig engelsk. Værelset var ekstrem varmt, vinduet kunne kun åbnes 3cm, og det var der mange der klagede over.
Overnattede 1 nat i juni 2019

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2019

6/10 Okay

Heidi

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Levede ikke op til forventningerne
Værelset(queen bedroom) var meget lille, man kunne dårligt komme rundt. Vinduerne var møg utætte, så kulden stod ind, ikke så rart om vinteren.
Overnattede 4 nætter i november 2018

4/10 Dårligt

Geoff

Synes godt om: Rengøring
when arriving for dinner in the restaurant we were told they couldn't accommodate us as they were short staffed in the kitchen. there were only 3 tables occupied & set seating for a hundred or more. "go to the bar there are snacks available there" Consequently we had no evening meal at all. No Lift if you've heavy bags & parking is a long walk.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Leon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Oliver W den 19. maj 2024
Dear Leon, Thank you very much for taking your time to share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

8/10 Udmærket

Geoffrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Oliver W den 19. maj 2024
Dear Geoffrey, Thank you very much for taking your time to share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

8/10 Udmærket

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Oliver W den 5. maj 2024
Dear Chris, Thank you very much for taking your time to share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

Julia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely hotel.
Overnattede 1 nat i april 2024
Svar fra Oliver W den 29. apr. 2024
Dear Julia, Thank you very much for taking your time to share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

Steven

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved that we could bring our dog and not charged for. We had a problem at first in that my wife is disabled and there were no lifts. The receptionist (Elle-May) changed our room so that we were as near to the car as possible. Restaurant food was excellent as well. Will definitely go there again 👍
Overnattede 1 nat i april 2024
Svar fra Oliver W den 17. apr. 2024
Dear Steven, Thank you very much for taking your time to share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. unfortunately as our property is a listed building we are not able to have lifts installed. Warm Regards, DT Cheltenham

4/10 Dårligt

Husam

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel rooms are dated... the cleaning level is so poor. the breakfast doesn't cater for none pork eaters.
Overnattede 2 nætter i april 2024
Svar fra Oliver W den 17. apr. 2024
Dear Husam, Thank you very much for taking your time to share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. unfortunately as our property is a listed building we are not able to have lifts installed. Warm Regards, DT Cheltenham

8/10 Udmærket

Chris

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are spacious light and the beds were comfortable.
Overnattede 1 nat i april 2024
Svar fra Oliver W den 17. apr. 2024
Dear Chris,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Doubletree by Hilton Cheltenham soon.Kind Regards,DT Cheltenham

4/10 Dårligt

Yumi

Overnattede 2 nætter i april 2024
Svar fra Oliver W den 10. apr. 2024
Dear Yumi, Thank you very much for taking your time to share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

diane

Rejste med familie
Lovely and relaxing stay.
Overnattede 2 nætter i marts 2024
Svar fra Oliver W den 3. apr. 2024
Dear Diane, Thank you very much for taking your time to share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

4/10 Dårligt

Viveka

Synes ikke om: Service og personale
Manager was unhelpful. Staff disorganised Would not recommend this place
Overnattede 2 nætter i marts 2024
Svar fra Oliver W den 3. apr. 2024
Dear Viveka, Thank you very much for taking your time to share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

6/10 Okay

Charis S

Forretningsrejsende
Synes godt om: Service og personale
The hotel was a little worn but still comfortable. Stains on sheets and carpet. Disappointed that the pool was closed one day but when it was open it was good. Staff were very kind and helpful.
Overnattede 4 nætter i marts 2024
Svar fra Oliver W den 16. mar. 2024
Dear Charis, Thank you very much for taking your time to rate us 3/5 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. unfortunately the pool closure was unforeseen due to emergency repair works which needed to be carried out however we are glad you found the leisure facilities to be enjoyable once they were back open. Warm Regards, DT Cheltenham

10/10 Fremragende

Mayuresh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good experience
Overnattede 1 nat i december 2023
Svar fra Oliver W den 10. mar. 2024
Dear Mayuresh,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Doubletree by Hilton Chetlenham soon.Kind Regards,Oliver WickersFront Office Manager

8/10 Udmærket

Hussein

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Oliver W den 10. mar. 2024
Dear Hussein,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Doubletree by Hilton Chetlenham soon.Kind Regards,Oliver WickersFront Office Manager

10/10 Fremragende

Steffan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Steffan, Thank you very much for taking your time to rate us 10/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

4/10 Dårligt

Audrey

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cobwebs in room, bathroom fan did not work, lightbulb in standard lamp did not work, limited toiletries. Cobwebs , bulb and fan reported to reception, no interest, nothing done . Would not stay again.
Overnattede 2 nætter i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Audrey, Thank you very much for taking your time to rate us 2/5 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

8/10 Udmærket

DAMIEN

Overnattede 1 nat i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Damien, Thank you very much for taking your time to rate us 8/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Slightly below average
The room was really cold, windows seem to allow a lot of draft in. The bathroom was not the cleanest with grim around the shower tray.
Overnattede 1 nat i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear "Anonymous", Thank you very much for taking your time to rate us 6/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

8/10 Udmærket

MARTIN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice old English hotel
Ich habe 3 Nächte im Hotel verbracht und auch Fitnessraum und Sauna benutzt. Bademantel und auch ein Adapter für den deutschen Stecker wurden umgehend und kostenfrei durch das freundliche Personal zur Verfügung gestellt. Das Frühstück war kein kulinarischer Hochgenuss, aber doch vielseitig und ganz okay. Ich hatte das Hotel wegen der ruhigen Lage (neben Golfplatz) und dem Parkplatz (Auto in Sichtweite) ausgesucht. Das Gebäude mit den langen, verwinkelten Gängen hat seinen Charme. Gerne wieder!
Overnattede 3 nætter i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Martin, Thank you very much for taking your time to rate us 8/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

8/10 Udmærket

Rachel

Synes godt om: Rengøring, service og personale, værelsets komfort
Overall lovely weekend away! Breakfast was good and so were the facilities. The only issue is the hotel looking a bit run down and could certainly do with some repairs.
Overnattede 2 nætter i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Rachel, Thank you very much for taking your time to rate us 8/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

8/10 Udmærket

Helena

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Good stay
Fantastic greeting with hot chocolate chip cookie on arrival!! Lovely room. Leisure facilities good but pool area looking a bit tired. Delicious breakfast.
Overnattede 1 nat i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Helena, Thank you very much for taking your time to rate us 8/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

6/10 Okay

Andre-Paul

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The gym was actually terrible, however the spa was lovely. The bedroom was okay but the usb charger by the bed did not work so charging my phone overnight was a big issue, no plug by the bed. The staff were so helpful! The food was brilliant, breakfast and dinner.
Overnattede 2 nætter i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Andre-paul, Thank you very much for taking your time to rate us 3/5 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

SARAH

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We stayed for one night and the facilities were very good. The food on the evening was excellent (3 courses for 3 people for £50 which was organised at time of booking) and breakfast was very good. Room was very good (although pillows were too soft). Water in pool was quite cold but gym, steam room/sauna/jacuzzi were excellent. Staff were very helpful and pleasant.
Overnattede 1 nat i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Sarah, Thank you very much for taking your time to rate us 10/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

Imad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly and professional staff , when we did not like the room the staff were soo helpful in locating another room which made our stay comfortable and joyful Thank you all
Overnattede 2 nætter i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Imad, Thank you very much for taking your time to rate us 10/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

floyd

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasantly surprised
Big hotel, scores less than 8 on hotels.com which made me nervous, but I was pleasantly surprised…Minor issues with the coffee machine at breakfast and big queues at reception, but otherwise very enjoyable
Overnattede 1 nat i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Floyd, Thank you very much for taking your time to rate us 10/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

Alex

Overnattede 1 nat i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Alex, Thank you very much for taking your time to rate us 10/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I didn't like that I was unable to eat in the restaurant on the night of my stay as it had been entirely booked out to a convention of visiting trainee clergy. I was given no warning that the restaurant would be closed to me either at the time of booking nor at any time prior to my arrival. At 2 minutes past 6 (I.E. immediately after the restaurant's advertised opening time) I arrived in the restaurant, keenly looking forward to enjoying a 'Wild Mushroom and Truffle Risotto' only to be told that it was closed to me as it had been booked from 6:15 until 9:00pm and that I could neither eat before, nor after the block booking. This is unsatisfactory as, had I known beforehand, I would have made alternative plans. A pizza in the bar, although decent enough, was scant substitute for my eagerly anticipated, and doubtless delicious, risotto. Finally, there were no signs posted anywhere within the hotel warning of the restaurant's closure/unavailability.
Overnattede 1 nat i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Mark, Thank you very much for taking your time to rate us 4/5 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

4/10 Dårligt

Jed

Overnattede 1 nat i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Jed, Thank you very much for taking your time to rate us 4/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

8/10 Udmærket

Nicholas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Nicholas, Thank you very much for taking your time to rate us 8/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

4/10 Dårligt

James

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Some of the staff were nice. But my room which was a very long walk from reception never opened resulting in a return journey at least once a day to get my card reset. There was no wifi in the room and the damp was bad in the bathroom. Eventually I changed rooms as there was a loud vibrating noise coming through the wall and the second room was better albeit the keycard still never worked. I also had fuel stolen from my car during the first night. Clearly this isn't the hotels fault but after raising it with them I never heard anything back
Svar fra Oliver W den 4. mar. 2024
Dear James, Thank you very much for taking your time to rate us 2/5 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

8/10 Udmærket

Claudio

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Characterfull but fix HVAC please!
Characterfull hotel, however decor is a little tired. Boiler was broken. Luke warm shower. Room was nice size but bed was well used Gym is a good size and well specified however the area suffers from high condensation air conditioning is non existent! Breakfast area was nice but not great selection Really need to revamp the heating and air con. I stay regularly and there is often some kind of problem with it
Overnattede 1 nat i januar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Claudio, Thank you very much for taking your time to rate us 8/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One night business trip, arrived late but left late too. Able to enjoy the pool and sauna, good breakfast afterwards (which isn't always the case)
Overnattede 1 nat i januar 2024
Svar fra Oliver W den 4. mar. 2024
Dear "Anonymous", Thank you very much for taking your time to rate us 10/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

8/10 Udmærket

Jayne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Oliver W den 4. mar. 2024
Dear Jayne, Thank you very much for taking your time to rate us 4/5 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

Anthony

Synes godt om: Service og personale, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Anthony, Thank you very much for taking your time to rate us 10/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

6/10 Okay

David

Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Hotel is looking tired and some of the facilities badly need updated. Staff were all excellent.
Overnattede 2 nætter i januar 2024
Svar fra Oliver W den 4. mar. 2024
Dear David, Thank you very much for taking your time to rate us 3/5 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was our second stay in just a few months. The staff are very friendly and welcoming. Nothing is too much trouble. We had a lovely afternoon tea with our friends. We got a room upgrade which was nice. The rooms are clean and comfortable. We will stay again on our next visit to the Cotswolds.
Overnattede 1 nat i januar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Peter, Thank you very much for taking your time to rate us 5/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

6/10 Okay

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pleasant stay.
A few niggles but the staff were fab.
Overnattede 1 nat i januar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Jennifer, Thank you very much for taking your time to rate us 6/10 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

Megan

Overnattede 1 nat i januar 2024
Svar fra Oliver W den 4. mar. 2024
Dear Megan, Thank you very much for taking your time to rate us 5/5 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

Mandeep

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and quality furnishings
Overnattede 1 nat i december 2023

8/10 Udmærket

pankaj

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decent stay!
It was nice stay. Especially Kate, the receptionist, was particularly helpful. Phone in room not working and staircase access to rooms with no lift access. Overall decent stay.
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Richard

Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Kevin

Overnattede 2 nætter i december 2023
Svar fra Oliver W den 4. mar. 2024
Dear Kevin, Thank you very much for taking your time to rate us 1/5 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham

10/10 Fremragende

jayne

Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Tom

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

LEE

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
nice Hotel and close to Cheltenham town centre,
nice Hotel and close to Cheltenham town centre, recomend India brasserie in town for Indian meal
Overnattede 1 nat i december 2023

10/10 Fremragende

Sukhdeep

Svar fra Oliver W den 4. mar. 2024
Dear Sukhdeep, Thank you very much for taking your time to rate us 5/5 and share your thoughts regarding your recent stay with us at Doubletree by Hilton Cheltenham. We appreciate your feedback and will use this to continue exploring areas that need improvement and sharing the appreciation with the team. Warm Regards, DT Cheltenham