Reception

Anmeldelser af Casablanca Marriott Hotel

5 out of 5
Casablanca Marriott Hotel
100 Avenue des FAR, Casablanca, Casablanca-Settat

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 26 af i alt 45 anmeldelser" "
Bedømmelse på 8 − Udmærket. 9 af i alt 45 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 45 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 45 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 45 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

9,0/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Douglas, Coral Springs

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel
Overnattede 1 nat i maj 2024

10/10 Fremragende

xingang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
After arriving from an overnight international flight what matter most wad a quiet room and comfortable bed. The hotel delivered on both. Breakfast the next morning eas good.
Overnattede 1 nat i april 2024

10/10 Fremragende

Wyndham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Anas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Cristina

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed four nights at the Casablanca Marriott Hotel in Morocco and it was great which is why this review is a MUST. Let me say the hotel is in a great location, near Hassan II Masque and a nice size market. The hotel is super clean and the staff is exceptional. 1. Starting by the hotel manager, Houda, the sweetest, most approachable and professional person, always checking in to make sure we were okay. 2. The food in the main diner was delish and the staff Mouad, Adil, Fatem Zahra, Aziz and Achraf were AMAZING; every night they made sure we were happy and pleased with our meals with a smile and kind words. 3. I never met the chef but I talked to the person who made the sushi and he was also a delight. 4. The breakfast diner was also amazing and Aminah always remembered our names and room numbers and welcomed us with a smile. I forget the names of the staff in the breakfast diner but they were also great. Truth be told, I will go back to Morocco just to stay at the Casablanca Marriott Hotel again. Thanks Marriott for the great stay were all awesome!!
Overnattede 4 nætter i april 2024

8/10 Udmærket

Wing Chee

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed at this hotel for 1 night (29 Mar) and our stay was pleasant. Upon our arrival, the hotel manager welcomed us right away and the concierge staff came proactively to help us with the luggage. As we approach the front desk, it took a few seconds for the staff Maria to noticed us, and once she did she welcomed us with warm smile in a great manner. She proactively asked us for our booking references and documents, as well as our Bonvoy membership. As we are on our honeymoon, she made sure that the room is decorated and upgraded us to a larger room. She also showed us where the foreign exchange shop is by walking out the hotel door with us. Her service was excellent (and thus I remember her name!). For the room, true that it could be cleaner, there were stains on the pillow case and bath rope, but since we brought our own one-off beddings I don’t find this an issue for me, as I expected this in hotels in Morocco; a funny thing is that the housekeeping staff asked us to write her a compliment letter for her as she decorated our room, and she even stayed in the room to watch me writing that note, which was a bit weird. Other than that, others are fine. Breakfast was good, with loads of options (danish pastries, fruits, hot dishes by order including eggs and toast and pancakes, cereals, salad etc.), the Mclub staff was very attentive as well (I think her name was Amina), and juices were fine, coffee was quite bad tho, that’s a pity. Overall I did enjoy my stay at Marriott.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Henry, Ossining

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vert helpful and welcoming staff.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a terrific property in downtown Casablanca and we enjoyed the week that we spent there. It is a very comfortable hotel and the staff were fabulous.
Overnattede 5 nætter i februar 2024

10/10 Fremragende

Marianne

Overnattede 1 nat i februar 2024

10/10 Fremragende

Michael, Woodbridge

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Professional customer service throughout
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Jasung

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
아주 훌륭한 숙소에요
아주 만족스러운 경험이였어요. 무엇보다 역 근처에 있어서 접근성이 좋고 리셉션에서 도시에 관한 정보나 택시, 또는 예약을 충분히 도와주려고 한다는 점에서 가장 좋았어요. 다시 카사블랑카에 방문한다면 저는 무조건 ㅁㅂ
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Bela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Ningyi

Overnattede 1 nat i januar 2024

8/10 Udmærket

Hind

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Eva

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff, good restaurant, clean with all the amenities one could hope for.
Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Djanira

Overnattede 5 nætter i oktober 2023

10/10 Fremragende

nazneen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was good
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Atlas

Synes godt om: Faciliteter
Great
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Anna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and very nice. I would stay again
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Cheick Boucadry, Rockville

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ok
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient
Comfy and clean. Great bar !!
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Rupert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Kate, Salisbury

Synes godt om: Overnatningsstedets tilstand og faciliteter
The entire staff was exceptionally friendly and kind. They were extremely helpful. Khadijah from housekeeping, the concierge, parking attendants, and staff at the restaurant were so wonderful to us. They were attentive and went above and beyond to help us when we had questions.
Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

Youssef

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Check in takes forever. Employees arguing with each other. Bad experience
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Yuhang

Overnattede 1 nat i august 2023

6/10 Okay

Gale

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ok, but wouldn't recommend to anyone
My stay was ok. The junior suite smelled like it had not been used in months. The musty smell stuck around for my entire 3 night stay. The windows did not open (even a little) except for the one in the sitting room that seemed to be warped so much that it would not fully close when the team attempted to screw it shut. These were also some of the thinnest windows of any hotel I have stayed at around the world. I could hear everything happening outside, even though the room was on the 15th floor. The elevators are also a little scary--a lot of unsettling clanking noises and jerky movements. Conveniently located near Casa Port train station, but not sure that's enough to make me a repeat customer.
Overnattede 3 nætter i september 2023

10/10 Fremragende

Blanca Imelda, Monterrey

Overnattede 3 nætter i august 2023

8/10 Udmærket

souad

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were nice! location is so so
Overnattede 2 nætter i august 2023
Svar fra Younes MAFROUD. den 16. aug. 2023
Dear SouadThank you for sharing about your experience in Casablanca Marriott Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Arlene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was under construction… The club room food was not that good and very very selections Staff was very kind
Overnattede 3 nætter i juli 2023
Svar fra Younes MAFROUD. den 16. aug. 2023
Dear ArleneThank you for taking time to share your experience at Casablanca Marriott Hotel, and for bringing these concerns to our attention, We have shared your feedback with our team in order to improve in these areas.At Casablanca Marriott Hotel, we strive to provide the most comfortable experience possible for our valuable guests , and We sincerely regret that your experience was less than ideal.We hope you give us another chance soon, so we can share a more positive experience.Sincerely.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tremendous hotel and hospitality…
Overnattede 4 nætter i juli 2023
Svar fra Younes MAFROUD. den 16. aug. 2023
Dear John,Thank you for sharing about your experience in Casablanca Marriott Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Steven, State College

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Superb property though Casablanca is just a big city. Near the train station.
Overnattede 1 nat i juni 2023
Svar fra Aziz Hachoum den 23. jun. 2023
Dear Mr. Steven,Thank you so much for your positive feedback. Looking forward to welcoming soon to our propertyRegards

10/10 Fremragende

Carlos

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Personal muy amable
Overnattede 1 nat i juni 2023
Svar fra Aziz Hachoum den 23. jun. 2023
Dear Mr. Carlos,Thank you so much for your positive feedback. Looking forward to welcoming soon to our propertyRegards

8/10 Udmærket

Patricia

Overnattede 1 nat i juni 2023

6/10 Okay

Roula

Overnattede 1 nat i maj 2023
Svar fra Aziz Hachoum den 23. jun. 2023
Dear Ms. Roula,Thank you so much for your feedback. Looking forward to welcoming soon to our propertyRegards

4/10 Dårligt

Monica

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
very mismanaged
Overnattede 1 nat i maj 2023
Svar fra Younes MAFROUD. den 20. maj 2023
Dear Ms.Monica,Thank you for taking time to share your experience at Casablanca Marriott Hotel, we will highly appreciate if you provide us more details so we can use your feedback to make us better and to ensure this doesn’t happen again.At Casablanca Marriott Hotel, we strive to provide the most comfortable experience possible for our valuable guests , and We sincerely regret that your experience was less than ideal.We hope you give us another chance soon, so we can share a more positive experience.Sincerely.

6/10 Okay

Alexander

Overnattede 1 nat i maj 2023
Svar fra Younes MAFROUD. den 20. maj 2023
Dear Mr.Alexander,Thank you for taking time to share your experience at Casablanca Marriott Hotel, and for bringing these concerns to our attention, We have shared your feedback with our team in order to improve in these areas.At Casablanca Marriott Hotel, we strive to provide the most comfortable experience possible for our valuable guests , and We sincerely regret that your experience was less than ideal.We hope you give us another chance soon, so we can share a more positive experience.Sincerely.

6/10 Okay

Robert

Synes ikke om: Værelsets komfort
Value received much below other Marriotts. Staff not up to usual Marriott standard.
Overnattede 1 nat i maj 2023
Svar fra Younes MAFROUD den 20. maj 2023
Dear Mr.Robert,Thank you for taking time to share your experience at Casablanca Marriott Hotel, and for bringing these concerns to our attention, We will use the feedback to make us better and to ensure this doesn’t happen again.At Casablanca Marriott Hotel, we strive to provide the most comfortable experience possible for our valuable guests , and We sincerely regret that your experience was less than ideal.We hope you give us another chance soon, so we can share a more positive experience.Sincerely.

10/10 Fremragende

george

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really Great
Totally fantastic: location, service, dining, bed, AC, shower, cleanliness, facilities like the restaurant and outdoor patio lounge... honestly we wished we could stay a couple more days to enjoy the hotel!
Overnattede 1 nat i april 2023
Svar fra Younes MAFROUD. den 20. maj 2023
Dear Mr.George,Thank you for sharing about your experience in Casablanca Marriott Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely amazing time staying at this hotel. As a solo, female traveler, they were extremely accommodating and made me feel comfortable. Always available to answer questions and make my stay special. Warm thank you for the hospitality!
Overnattede 2 nætter i marts 2023

2/10 Forfærdeligt

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2023

8/10 Udmærket

YUN

Overnattede 2 nætter i januar 2023

4/10 Dårligt

Tarek, Fort lee

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter