2 udendørs pools, hytter (tillægsgebyr), parasoller

Anmeldelser af LEGOLAND California Resort and Castle Hotel

3 out of 5
LEGOLAND California Resort and Castle Hotel
One LEGOLAND Dr., Carlsbad, CA

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 296 af i alt 459 anmeldelser" "
Bedømmelse på 8 − Udmærket. 123 af i alt 459 anmeldelser" "
Bedømmelse på 6 − Okay. 28 af i alt 459 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 459 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 459 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

10/10 Fremragende

Karina, Aalborg

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Prikken over i' et!
Dejligt hotel med mange gode overraskelser.

10/10 Fremragende

Matt, San Jose

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean. Great location. I loved that they had 3 restaurants on site.
Overnattede 3 nætter i februar 2020
Svar fra LEGOLAND Hotel Team den 24. feb. 2020
Hello! Thank you for your positive review! I will pass along your positive feedback to our housekeeping and food and beverage team!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2019
Svar fra LEGOLAND Hotel Team den 30. dec. 2019
Thank you for staying with us! Hope to see you again soon!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2019
Svar fra LEGOLAND Hotel Team den 30. dec. 2019
Thank you for staying with us! Hope to see you again soon!

6/10 Okay

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Service og personale
Room design was really great. Family oriented restroom (stool and hose shower head for kids) plus separate room for kids was really great. However, this is no Disney quality. Lights broken, things not working. Don't expect Disney and you'll be satisfied.
Overnattede 2 nætter i november 2019
Svar fra LEGOLAND Hotel Team den 4. dec. 2019
Hello! We are so glad our family oriented touches to our rooms were to your liking! We hope to see you at LEGOLAND again soon!

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
I was disappointed there was no activities for the kids. I walked over to legoland hotel much more stuff to do. I paid more for the new hotel. Was not worth it.
Overnattede 1 nat i november 2019
Svar fra LEGOLAND Hotel Team den 28. nov. 2019
Hello. We are so sorry our nightly activities at the Castle Hotel were not satisfactory. We hope to see you again soon to regain your confidence!

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i november 2019
Svar fra LEGOLAND Hotel Team den 27. nov. 2019
Thank you for your five star review! We hope to see you again soon!

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
the room service was an $8 dollar fee and had an hour wait for a burger. You cant place orders at the restaurants by phone only in person.
Overnattede 1 nat i november 2019
Svar fra LEGOLAND Hotel Team den 14. nov. 2019
Hello! Thank you for your feedback! We are so sorry our Food and Beverage experience was not up to our standards! Please feel free to reach out to the Hotel Team so that we may understand and learn from this experience!

8/10 Udmærket

Adrianne, Tacoma

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A lot of interactive things for kids to do and see.
Overnattede 1 nat i november 2019
Svar fra LEGOLAND Hotel Team den 12. nov. 2019
We are so glad the kiddos had fun during your trip! We hope to see you again soon!

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved everything about this hotel, the pool, jacuzzi, playground. The room service was above than expected.
Overnattede 1 nat i november 2019
Svar fra LEGOLAND Hotel Team den 12. nov. 2019
We are so thrilled to hear you enjoyed your stay! We hope to see you again soon!

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So close to the park! I liked that we can walk back to the hotel.
Overnattede 1 nat i september 2019
Svar fra LEGOLAND Hotel Team den 7. okt. 2019
Thank you for your review! Our location to the LEGOLAND Park is one of our best features! See you again soon!

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Amazing room! The decour, attention to detail, cleanliness. Overall great experience
Overnattede 1 nat i september 2019
Svar fra LEGOLAND Hotel Team den 30. sep. 2019
We thank you for your feedback and are so glad you enjoyed the attention to detail we have added! We hope to see you again soon!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2019
Svar fra LEGOLAND Hotel Team den 20. sep. 2019
Thank you for your feedback! We hope to see you again soon!

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not impressed
Very commercial like Hotel. It did not feel as a place for kids to enjoy and experience. It was more like a way for them to make extra buck any way they can. For example, check in was delayed hours while when asked for late check out, they offered an extra hour for an extra cost.
Overnattede 1 nat i september 2019
Svar fra LEGOLAND Hotel Team den 18. sep. 2019
You are a valued guest and we apologize for not meeting expectation. At the Resort we pride ourselves in delivering memorable experience for all families that visit us. Please reach out to us directly as we are confident we can regain your trust in the brand. Our guest satisfaction is our only goal. Sincerely, Hotel Excellence Team

4/10 Dårligt

Stephanie, Torrance ca

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Pool closes too early for the amount we paid. I was over charged by $319.00. Not coming back
Overnattede 1 nat i september 2019

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2019
Svar fra LEGOLAND Hotel Team den 9. sep. 2019
We are so sorry your stay was less than satisfactory! We really would love to hear more about your stay. Please feel free to reach out to the Hotel at your convenience!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2019
Svar fra LEGOLAND Hotel Team den 3. sep. 2019
We are so glad you enjoyed your visit with us! We hope to see you again soon!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2019
Svar fra LEGOLAND Hotel Team den 3. sep. 2019
We are so glad you enjoyed your stay! We hope to see you again soon!

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i august 2019
Svar fra LEGOLAND Hotel Team den 30. aug. 2019
We are so thrilled that you enjoyed your stay! We hope to see you again very soon!

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good for young children. Many lifegaurds at pool. Rooms were clean
Overnattede 2 nætter i august 2019
Svar fra LEGOLAND Hotel Team den 29. aug. 2019
Thank you for staying with us! We hope to see you again very soon!

10/10 Fremragende

Varsenik

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2019
Svar fra LEGOLAND Hotel Team den 28. aug. 2019
We are so glad you enjoyed your stay! We hope to see you again soon!

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2019
Svar fra LEGOLAND Hotel Team den 27. aug. 2019
We are so thrilled to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i august 2019
Svar fra LEGOLAND Hotel Team den 26. aug. 2019
Thank you for your feedback! We hope to see you again soon!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2019
Svar fra LEGOLAND Hotel Team den 26. aug. 2019
Thank you for your feedback! Hope to see you again soon!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring
Overnattede 1 nat i august 2019
Svar fra LEGOLAND Hotel Team den 26. aug. 2019
Thank you for your feedback! We hope to see you again soon!

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love that It is truly family and kid friendly. Just wished the ac in the room could cool down to more than 66 degrees. Our room never reached 66 and hovered between 68-70.
Overnattede 3 nætter i august 2019
Svar fra LEGOLAND Hotel Team den 26. aug. 2019
Thank you for your feedback! I will pass along your A/C requests to the appropriate teams! Hope to see you again soon!

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had dinner at a restaurant in the hotel and the service was not good. The kids cheese sandwich was burnt, and the hot dog bun would not stay together. We had several people helpng us except for our server.
Overnattede 1 nat i august 2019
Svar fra LEGOLAND Hotel Team den 26. aug. 2019
We are so sorry your dining experience was less than satisfactory! we do strive for an excellent experience on all fronts! Please reach out to the Hotel as we would love to hear more about your experience!

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ir at LEGOLAND
Great experience for young children. Get the birthday package!
Overnattede 1 nat i august 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great time! The room was really fun for our kids and the adult amenities were also surprisingly nice. Ever staff member we encountered was friendly! Great breakfast buffet for everyone. The kids really enjoyed the pool, too. There were a lot of lifeguards, as well. We would definitely stay there again.
Overnattede 1 nat i august 2019
Svar fra LEGOLAND Hotel Team den 19. aug. 2019
We are so glad all of our Model Citizens were able to create memorable experiences for all members of your family! We hope to see you all again very soon!

8/10 Udmærket

Guest

Rejste med familie
Synes godt om: Rengøring, service og personale
Expensive stay, and hotel hrs do not tailor to theme park hrs
Overnattede 1 nat i august 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service experience at the hotel was great. David at the front desk went the extra mile to ensure my kids had a wonderful experience.
Overnattede 1 nat i august 2019
Svar fra LEGOLAND Hotel Team den 16. aug. 2019
We are so glad that David was able to deliver a memorable experience for you and your family! We will certainly pass this along to his leadership team to ensure he gets recognized!

10/10 Fremragende

Pete

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like the convenience of the hotel and the park right next to each other. Nice staff and clean facility. Complementary breakfast was excellent
Overnattede 2 nætter i august 2019
Svar fra LEGOLAND Hotel Team den 12. aug. 2019
Thank you for your review! We are so glad you enjoyed our amenities! Come back soon!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i august 2019
Svar fra LEGOLAND Hotel Team den 12. aug. 2019
Thank you for sharing your feedback!

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Too expensive no toliet paper when we got there, not enough front desk staff for check in, bunk beds were very uncomfortable pillows had no support. Our family will never go back to the hotel again, and they over charged us!!
Overnattede 1 nat i august 2019
Svar fra LEGOLAND Hotel Team den 12. aug. 2019
Thank you for reaching out to express some dissatisfaction you'e had during your stay with us. We assure you what you've experienced is not up to our standards and would love to be able to contact you to gather some more information regarding your experiences.

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great theme hotel for kiddos. My boys were in heaven.
Overnattede 1 nat i august 2019
Svar fra LEGOLAND Hotel Team den 5. aug. 2019
We are so glad everyone enjoyed their stay!! We hope to see you again soon!

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2019
Svar fra LEGOLAND Hotel Team den 31. jul. 2019
Thank You for your feedback!!

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great took my daughter to celebrate her birthday it was great
Overnattede 1 nat i juli 2019
Svar fra LEGOLAND Hotel Team den 30. jul. 2019
We are so happy to hear you enjoyed your birthday celebration with us! We hope to see you again for another birthday!

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect location with all the amenities:) Highly recommend!!!
Overnattede 2 nætter i juli 2019
Svar fra Kari den 24. jul. 2019
We are so glad you enjoyed your stay!! We hope to see you again soon!

8/10 Udmærket

Ardi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great playground to entertain kids while check in takes all day
Overnattede 1 nat i juli 2019
Svar fra Kari den 24. jul. 2019
We are glad you were able to enjoy our amenities while we were able to prepare your room!

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for the kids! The walls of the hotel rooms are very thin. You can clearly hear conversations of the guests in the next room.
Overnattede 2 nætter i juli 2019
Svar fra LEGOLAND Hotel Team den 24. jul. 2019
We are so happy the children enjoyed their stay! We do apologize that the noise affected your stay! I will pass along this feedback to our appropriate teams to ensure this doesn't continue

10/10 Fremragende

Kia

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Kids had a blast. Expensive though! Treasure box in room
Overnattede 1 nat i juli 2019
Svar fra LEGOLAND Hotel Team den 24. jul. 2019
We are glad you enjoyed your stay with us! We hope to have you and your family back soon!

10/10 Fremragende

Don

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing not to like? It was exactly as pictured, ground were clean, staff friendly and the Castle Hotel was simply great. Just be prepared to spend some $$.
Overnattede 1 nat i juni 2019
Svar fra LEGOLAND Hotel Team den 24. jul. 2019
We are so glad you enjoyed your stay!! We hope to see you again very soon!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2019
Svar fra LEGOLAND Hotel Team den 24. jul. 2019
Thank you for staying with us! We are glad you enjoyed your experience!

10/10 Fremragende

Bea, Edmonton, AB Canada

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best for kids!!!
I wouldn't stay anywhere else. Very clean, they thought about everything for the kids. Food was good, room was fun, convenient location and all the little extras like disco elevator, castle, lego everywhere is awesome! Can't wait to go back!
Svar fra LEGOLAND Hotel Team den 12. aug. 2019
We are so glad you enjoyed your stay with us! We can't wait to host you again!

10/10 Fremragende

Cardiomama, Studio City, CA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing for families.
If you love Legos, you'll love the hotel. They have kid food and grown up food. Not a big selection, but, everything tasted good. The rooms were clean and very stylish. The Pirate Bed was very comfy. The cabanas by the pool were a great way to wrangle two kids and still relax. We will be back again.
Svar fra LEGOLAND Hotel Team den 12. aug. 2019
Thank you for staying with us! We are glad you enjoyed your experience! We can't wait to host you and your family again soon!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic hotel! They have thought of everything f
We had a great time! Staff was exceptionally helpful and the rooms were great. Multitude of activities for kids day and night. Would highly recommend.

10/10 Fremragende

Ali , Oregon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best way to visit Legoland
I've been to this hotel twice in the past year with my 4 year-old son. I think the hotel has definitely cut some of the little touches since our last stay, which is unfortunate, and the hotel rooms are definitely showing some wear (not surprising) but my son loves the park and I don't think I would visit without staying here. The restaurant, play areas, and evening entertainment really add to the experience.

10/10 Fremragende

Nikki, Canada

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Truly the kid version of Vegas!
The hotel exceeded our expectations on our family vacation. It is just steps away from Legoland and hotel guests are allowed early access to the park. Our room included a daily breakfast buffet that was exceptional. A variety of food choices. The hotel itself was extremely kid friendly. Multiple play areas with lego, awesome lego creations to look at, and the elevator was so much fun. (Every elevator should be like that.) The staff were very friendly and helpful - the people at the front desk, valet, restaurant staff, entertainers were amazing! There are so many sights to see and places to visit in the greater San Diego area.

10/10 Fremragende

MT

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This hotel is wonderful. My kids had a great time. They have been talking about the hotel for the last two days. The staff are extremely friendly and helpful. Every hotel guest gets a complimentary breakfast buffet! As soon as we left the hotel, my kids were asking when we could go back.

10/10 Fremragende

Family of 3 , phoenix, az

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel! Very family friendly, great Lego decorations, great staff, across from Legoland.., great play area