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Anmeldelser af voco St David's Cardiff, an IHG Hotel

5 out of 5
voco St David's Cardiff, an IHG Hotel
Havannah Street, Cardiff, Wales

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 641 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 214 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 80 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 34 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 35 af i alt 1004 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

9,2/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Danira

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience. We arrived early so our room wasn’t ready yet but we got to enjoy the spa while we waited. Loved the hot tub and infrared room. The pool was a bit too cold for me so I didn’t go in but it looked clean. I just wished you could go from the hotel to the spa without having to exit the building, especially when it’s cold outside. Staff was friendly and the concierge super helpful in securing a taxi and getting some directions for some activities. The room was clean and we appreciated that it had two chairs. The only negative we had was the food. I purchased dinner to go. The staff was accommodating but the burger and the chicken sandwich did not have much flavor. Other than that though it was a great experience and we would highly recommend this hotel. In the Cardiff Bay Area, super close to many great restaurants. A short Uber ride away from Cardiff central.
Overnattede 2 nætter i april 2024
Svar fra guest relations team den 25. apr. 2024
Dear Danira Thank you for your feedback ,I am happy that you enjoyed your stay with us , great experience , location and staff .Kind RegardsFOH Team

10/10 Fremragende

Helen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel - nice bayside location, friendly staff good rooms with balconies. Loved it! Parking is expensive but that’s just the area not the fault of the hotel!
Overnattede 1 nat i april 2024
Svar fra voco St. David's Team den 14. apr. 2024
Dear Helen Thank you for your feedback ,I am delighted that you enjoyed your stay with us , great hotel , location and friendly staff , the car parks are managed by NCP and Parking Eye directly .Kind RegardsFOH Team

10/10 Fremragende

Naveen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If you're looking for a city break in Cardiff then Cardiff Bay is a great location. I especially liked the location of voco St David's because it has the wetlands nature reserve on one side where you can sit and enjoy birdsong and a low key beauty. And on the other side it has pubs, bars, chain restaurants, statues, interesting buildings like the Parliament and the church where Ronald Dahl was christened. The rooms have a floor to ceiling window leading to a balcony with a great view over the bay. Balcony doors are heavy and if you go out at night to take a picture wear shoes. I was in flip flops and skinned my big toe on the door. I'm clumsy, it's not the door. The spa is included for guests. I didn't book treatments but I did enjoy the large swimming pool and the hydrotherapy pool. It's excellent. Clean, spacious, friendly spa staff. I even went down the next morning and got a plaster for my toe from the spa reception. I had breakfast in my room. Can recommend. I ordered vegetarian sausages hoping they would be traditional Glamorgan sausages and they were! The food was perfectly seasoned but I wish they had put a salt and pepper shaker on the tray. I like extra pepper on my eggs and extra salt on my fried mushrooms. That did not stop me from eating every mouthful. It was very well cooked and seas
Overnattede 1 nat i april 2024
Svar fra voco St. David's Team den 12. apr. 2024
Dear Naveen , Thank you for your feedback ,I am delighted that you had a lovely stay with us , great location , room with a balcony , spa facilities and breakfast I do hope that we welcome you back again in the future .Kind Regards FOH Team

10/10 Fremragende

Liam

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel we stayed here a few times. Only downside is the £24 parking you pay on top of the price of the stay. That’s the downside. Scandalous price to pay to park
Overnattede 1 nat i april 2024
Svar fra voco St. David's Team den 10. apr. 2024
Dear liam Thank you for your feedback ,I am pleased that you enjoyed your stay with us , very nice hotel , the car parks are public car parks managed by NCP and Parking Eye directly .Kind RegardsFOH Team

10/10 Fremragende

A

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel in a great location, stunning views of the bay
Overnattede 2 nætter i marts 2024
Svar fra voco St. David's Team den 2. apr. 2024
Dear AThank you for your feedback ,I am pleased that you enjoyed your stay with us , great hotel , location and views of the bay we look forward to welcoming you back in the future .Kind RegardsFOH Team

10/10 Fremragende

Gary

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent, more non Tesla EV chargers would be great.
Overnattede 2 nætter i marts 2024
Svar fra voco St. David's Team den 31. mar. 2024
Thank you Gary for your 5 out of 5 review. We are happy you had an excellent time and we hope to welcome you back soon.

10/10 Fremragende

Helen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast was lovely. Staff extremely helpful, friendly and attentive. Would highly recommend this hotel.
Overnattede 1 nat i marts 2024
Svar fra voco St. David's Team den 25. mar. 2024
Thank you Helen for your 5 out of 5 rating. We are glad you had a good time and hope to welcome you back soon.

10/10 Fremragende

mary

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra voco St. David's Team den 24. mar. 2024
Thank you mary for your 5 out of 5 rating. We are glad you had a good time and hope to welcome you back soon.

10/10 Fremragende

Lewis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were greeted by the most friendly staff. The room was enormous and so well decorated. It felt high value. We had a room over looking the bay so the view was beautiful. Staff were very helpful when we needed a taxi booked. Room service was speedy and the food was incredible and well priced for what we got. 3am pizza was an unexpected highlight on the trip. The bathroom was really nice. Everything felt clean. Complimentary tea and coffee in the room was nice and the mini fridge keeping milk and water and cool was a nice addition. Check-in and out were both speedy. Would highly recommend to anyone looking to stay in the area. Will definitely be back.
Overnattede 1 nat i februar 2024
Svar fra guest relations team den 20. feb. 2024
Dear Lewis Thank you for your feedback ,I am happy that you enjoyed your stay with us ,Staff , room and check in .kind regardsFOH team

8/10 Udmærket

Sarah

Overnattede 2 nætter i februar 2024
Svar fra voco St. David's Team den 24. mar. 2024
Thank you Sarah for your 5 out of 5 rating. We are glad you had a good time and hope to welcome you back soon.

10/10 Fremragende

kathryn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Flawless
Overnattede 1 nat i januar 2024
Svar fra voco St. David's Team den 16. feb. 2024
Dear Kathryn Thank you for your feedback ,I am happy that you enjoyed your stay with us , FlawlessKind RegardsFOH Team

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely
Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 2. feb. 2024
Dear David Thank you for your feedback Kind regardsFOH Team

8/10 Udmærket

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra voco St. David's Team den 2. feb. 2024
Dear Ryan Thank you for your feedback ,Kind RegardsFOH Team

10/10 Fremragende

Anoosheh

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely stay at the Voco St David’s, very clean and staff friendly. Beds very comfortable
Overnattede 1 nat i januar 2024
Svar fra voco St. David's Team den 28. jan. 2024
Dear AnooshehThank you for your feedback I am happy that you enjoyed your stay with us .Kind regardsFOH Team

8/10 Udmærket

Karl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra voco St. David's Team den 28. jan. 2024
Dear Karl Thank you for your feedback Kind regardsFOH Team

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Service excellent. Staff friendly and helpful. Room very clean. We had an outstanding lunch and breakfast.
Overnattede 1 nat i januar 2024
Svar fra guest relations team den 26. jan. 2024
Dear Margaret Thank you for your feedback I am pleased that you enjoyed your stay with us Kind RegardsFOH Team

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra guest relations team den 26. jan. 2024
Dear Stephen Thank you for your feedback Kind regardsFOH Team

8/10 Udmærket

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra guest relations team den 26. jan. 2024
Dear Jennifer Thank you for your feedback Kind RegardsFOH Team

8/10 Udmærket

fredrik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bra läge
Mycket bra läge med fin utsikt över hamn och city. Något högt ljud på värmefläkt i övrigt utmärkt.
Overnattede 2 nætter i januar 2024
Svar fra guest relations team den 19. jan. 2024
Dear FredrikThank you for your feedback ,I am happy that you liked your stay with us and i will speak to maintenance regarding the fan noise Kind RegardsFOH Team

10/10 Fremragende

Courtney

Overnattede 1 nat i januar 2024
Svar fra guest relations team den 19. jan. 2024
Dear Courtney Thank you for your feedback ,Kind regardsFOH Team

10/10 Fremragende

Jihad

Overnattede 3 nætter i januar 2024
Svar fra guest relations team den 11. jan. 2024
Dear Jihad Thank you for your feedback .Kind Regards FOH Team

8/10 Udmærket

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra voco St. David's Team den 8. jan. 2024
Dear Rachel Thank you for your feedback Kind Regards FOH Team

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, faciliteter
Overnattede 1 nat i januar 2024
Svar fra voco St. David's Team den 8. jan. 2024
Dear ElizabethThank you for your feedback Kind Regards FOH Team

8/10 Udmærket

Abid

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra voco St. David's Team den 8. jan. 2024
Dear AbidThank you for your feedback Kind Regards FOH Team

10/10 Fremragende

Malgorzata

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra voco St. David's Team den 8. jan. 2024
Dear MalgorzataThank you for your feedback Kind Regards FOH Team

8/10 Udmærket

Tyler

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, staff were really nice at check in, the walls are very thin so you hear the people talking in the next room, that was not helpful when I really needed sleep and couldn’t sleep at all
Overnattede 1 nat i januar 2024
Svar fra voco St. David's Team den 8. jan. 2024
Dear Tyler Thank you for your feedback ,I am happy that you enjoyed your stay , nice hotel Kind Regards FOH Team

6/10 Okay

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
We booked it to have a one night family stay and use spa facilities - to our disappointment - when we arrived , we were informed that spa is closed , we can’t use it .. not great for the price we paid and not able to use full facilities of the hotel … very poor..
Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 5. jan. 2024
Dear Mark Thank you for your feedback ,I am sorry that you were disappointed with your stay with us over the festive period we do operate altered opening and closing times as advertised on our spa website and in the morning , I can ensure that there was no intension to upset you in any way .Kind RegardsFOH Team

6/10 Okay

Charles

Overnattede 2 nætter i december 2023
Svar fra voco St. David's Team den 7. jan. 2024
Dear Charles Thank you for your feedback Kind RegardsFOH Team

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wouldn't rush back
Not a great start to our stay. £24 for 24 hours to park the car I think is extortionate. The room should have been ready at 3pm but it wasn't. However when we got to the room it was very clean, spacious and comfortable. The staff were friendly and helpful. We didn't eat in the hotel so can't comment on the food.
Overnattede 2 nætter i december 2023
Svar fra voco St. David's Team den 4. jan. 2024
Dear Sir/Madam Thank you for your feedback ,The car parks are public use and managed by NCP and Parking Eye directly , I am sorry that your room was not ready on time but happy when you did get in the room enjoyed your stay with us .Kind RegardsFOH Team

2/10 Forfærdeligt

Victoria

Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 4. jan. 2024
Dear Victoria Thank you for your feedback Kind regardsFOH Team

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Just magnificent
Beautiful hotel. Incredible service. My favourite hotel I’ve been too
Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 30. dec. 2023
Thank you Mark for your 10 out of 10 rating following your recent stay. We are delighted you had a great time and we hope to welcome you back soon.

2/10 Forfærdeligt

Brooke

Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 30. dec. 2023
Thank you Brooke for your rating following your stay. We are disappointed that we did not meet you expectations. Please can you help us by providing some details of your experience. We look forward to hearing from you

10/10 Fremragende

Erin

Overnattede 1 nat i december 2023
Svar fra guest relations team den 19. jan. 2024
Dear Erin Thank you for your feedback Kind RegardsFOH Team

10/10 Fremragende

Michael

Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 22. dec. 2023
Dear Michael ..Thank you for your feedback Kind RegardsFOH Team

10/10 Fremragende

James

Rejste med partner
Synes godt om: Faciliteter
A brilliant bay location, great views and a fantastic hotel. All staff were amazing, the food in the restaurant was excellent. Great for walking or for shopping with a great selection of pubs and restaurants very close by. Thoroughly enjoyed our stay.
Overnattede 3 nætter i december 2023
Svar fra voco St. David's Team den 22. dec. 2023
Dear James Thank you for your feedback I am happy that you enjoyed your stay with us , Brilliant location , views and restaurant .Kind RegardsFOH Team

10/10 Fremragende

Alex

Synes godt om: Rengøring, faciliteter
Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 16. dec. 2023
Dear AlexThank you for your feedback .Kind RegardsFOH Team

10/10 Fremragende

Je

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 15. dec. 2023
Dear JeThank you for your feedback .Kind Regards FOH Team

10/10 Fremragende

Miss Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 15. dec. 2023
Dear Caroline Thank you for your feedback .Kind Regards FOH Team

10/10 Fremragende

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great quality and super friendly service
Lovely hotel with good food and a very nice spa- but the best thing was the friendly attentive service. Would definitely recommend.
Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 15. dec. 2023
Dear IanThank you for your feedback .Kind Regards FOH Team

10/10 Fremragende

Cindy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay nothing is to much trouble would definitely stay again
Overnattede 3 nætter i december 2023
Svar fra voco St. David's Team den 15. dec. 2023
Dear CindyThank you for your feedback .Kind Regards FOH Team

10/10 Fremragende

Frances

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great!
Great hotel, well maintained with lovely staff.
Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 5. dec. 2023
Thank you Frances for your 10 out of 10 rating following your recent stay. We are happy you had a good time and we hope to welcome you back soon.

8/10 Udmærket

Clare

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous
Lovely room, we even got a cheeky up grade to a king size bed. Breakfast was delicious with a wide variety of products. Only downside is the expensive of the parking 24 for 24 hours which if your staying in Cardiff to do something then you normally have to add extra to this too.
Overnattede 1 nat i december 2023
Svar fra voco St. David's Team den 5. dec. 2023
Thank you Clare for your comments following your recent stay. We are happy you had a good time and we hope to welcome you back soon.

10/10 Fremragende

Lorna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra voco St. David's Team den 17. dec. 2023
Dear Lorna Thank you for your feedback Kind RegardsFOH Team

10/10 Fremragende

wayne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra voco St. David's Team den 15. dec. 2023
Dear WayneThank you for your feedback Kind regardsFOH Team

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All very good and friendly.Downstairs disability lavatory very small and difficult to get in with my wheelchair no hand drying facilities and exit door opens inward so v difficult to get out by myself. Room very hot snd pillows too soft. Otherwise a GREAT stay, thank you.
Overnattede 2 nætter i november 2023
Svar fra voco St. David's Team den 23. nov. 2023
Dear JohnThank you for your feedback ,I am very happy that you enjoyed your stay with us , we will look again what can be altered for future reservations .Kind regardsFOH team

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra voco St. David's Team den 21. nov. 2023
Dear JohnThank you for your feedback Kind RegardsFOH Team

8/10 Udmærket

sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra voco St. David's Team den 21. nov. 2023
Dear Sandra Thank you for your feedback Kind regardsFOH Team

8/10 Udmærket

Tash

Overnattede 1 nat i november 2023
Svar fra voco St. David's Team den 21. nov. 2023
Dear Tash Thank you for your feedback Kind RegardsFOH Team

8/10 Udmærket

Tom

Overnattede 1 nat i november 2023
Svar fra voco St. David's Team den 20. nov. 2023
Dear Tom Thank you for your feedback Kind RegardsFOH team

8/10 Udmærket

John

Overnattede 1 nat i november 2023
Svar fra voco St. David's Team den 19. nov. 2023
Dear John Thank you for your feedback Kind RegardsFOH team