Well first the pictures do not show what the room looks like in reality, The main reason we chose this hotel was that the town its in was having a snow storm, and I was scheduled for a back surgery 2/16 and had to be there at 5:30 am and we are 70 miles from the hospital and needed to be close due to the weather, When we first arrived the Lady was pleasant but does everything through a Window and Speaker System, It was when we got to the room and already knew their was a no cancellation or refund policy we understood why, We would have at that time but it was clearly on your documentation and the hotels after we paid for it, and it was 6 degrees outside with a negative 18 windchill, and it took us 3 hours in the storm to drive 70 miles, so we were going to make the best of it. Our first impression the door to the room did not fit weather tight, so on the inside they had placed Blue Painters tape up and down the door frame to keep the cold air out and it did help some if you kept pressing it against the frame, The bed had a Old sheet and Bed Spread for a blanket, and 3 worn out pillows, on a mattress that was clearly 20 to 30 years old. There were stains sprayed across the TV, the walls in bathroom and sink area looked like they had not been cleaned in years, I will never stay in this again, it looks more like it has become the Party Place Hotel,and with all kinds of extra activities seen by my wife the following day, I honestly don't see how it has the stars you site says