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Anmeldelser af Mantra MacArthur Hotel

4 out of 5
Mantra MacArthur Hotel
219 Northbourne Avenue, Turner, ACT

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 366 af i alt 870 anmeldelser" "
Bedømmelse på 8 − Udmærket. 353 af i alt 870 anmeldelser" "
Bedømmelse på 6 − Okay. 91 af i alt 870 anmeldelser" "
Bedømmelse på 4 − Dårligt. 40 af i alt 870 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 870 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,0/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Alan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were great...especially Arnel! It's too bad that the there's no free parking, but there is street parking within a block or two of the hotel (David and Verdun). There a large construction site on the east side of the hotel, but I asked and received a quiet room. Not a lot of restaurants around. Great stay though!
Overnattede 7 nætter i marts 2024
Svar fra Mantra MacArthur Management den 6. apr. 2024
Dear Alan,Thank you for taking the time to share your experience with us, we are glad you noticed the hospitality of our team members.We are looking forward to seeing you again in the not so distant future.Kind regards,

10/10 Fremragende

Rajan

Overnattede 1 nat i januar 2024
Svar fra Team Mantra den 26. mar. 2024
Hi rajan,Thank you very much for your review. i am glad that your stay with us was comfortable.

6/10 Okay

Emma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The hotel has all you need for a quite overnight stay. The breakfast was nice and fresh. It was disappointing that there was building work right outside our bedroom window so it was very noisy early in the morning.
Overnattede 1 nat i marts 2024
Svar fra Mantra MacArthur Team den 21. mar. 2024
Dear Emma,Thank you for sharing your experience with us.We are looking forward to welcoming you again in the not so distant future.Kind regards,

8/10 Udmærket

Gary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was good to stay, comfortable and clean…
Overnattede 2 nætter i februar 2024
Svar fra Team Mantra den 25. feb. 2024
Hi Gary,Thanks for your review.

10/10 Fremragende

Phillip

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location of the Property, to the light rail give access to the city, central to the major suburbs. The parking for our stay was easy, however, staff did indicate it could be full at times. The room was clean with a nice shower. Staff were more than helpful.
Overnattede 3 nætter i februar 2024
Svar fra Team Mantra den 25. feb. 2024
Hi Phillip,Thank you for your review. i am glad that your stay with us was comfortable and our staff were highlights of your stay with us.

8/10 Udmærket

Lara

Rejste med familie, Forretningsrejsende
Reliable standard of accommodation. Polite and friendly staff. Comfortable stay. Thank you. :)
Overnattede 2 nætter i februar 2024
Svar fra Uvin den 25. feb. 2024
Hi Lara,Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We very much appreciate your comments regarding your stay and it is always a pleasure to receive a positive feedback.We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

2/10 Forfærdeligt

Glen

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were rude and unhelpful and it should be stated when you book a room that you will be charged for parking your vehicle
Overnattede 1 nat i februar 2024
Svar fra Uvin den 25. feb. 2024
Hi glen,Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. We am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We appreciate your sharing your concerns, and we will try our best to rectify these issues. It is our hope that you will give us the opportunity to serve you better in the future.Sincerely,

10/10 Fremragende

Michael

Overnattede 2 nætter i februar 2024
Svar fra Mantra MacArthur Team den 21. mar. 2024
Dear Michael,Thank you for taking the time to give us your positive rating.We look forward to your return.Kind regards,

10/10 Fremragende

monca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
easy location well maintained
Overnattede 1 nat i februar 2024
Svar fra Nikhil H den 18. feb. 2024
Hi Monca,Thank you very much for your review. I am glad that your stay with us was wonderful and location was highlight of your stay with us.

6/10 Okay

Elizabeth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and basic needs meet. Construction next door is loud. Breakfast was not worth the $28.
Overnattede 1 nat i februar 2024
Svar fra Team Reception den 3. feb. 2024
Dear Elizabeth,Thank you for your stay at Mantra MacArthur Hotel. Our apologies if you were disturbed by the project next to us. These are private apartments which will be completed by the end of next month .We appreciate your feedback which will be addressed accordingly to make our guests's stay more comfortable. Looking forward for your return visit.Kind Regards

10/10 Fremragende

Karin Margarete

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our stay at the hotel was very comfortable. Way stayed there to be close to a family friend and didn't explore the area around the hotel very much except to walk to our friend's place, which was always a nice stroll through a residential area and nice park.
Svar fra Mantra MacArthur Hotel den 28. jan. 2024
Dear Karin,Thank you for staying with us at Mantra MacArthur Hotel. We are glad to know that you are enjoying your stay with us. Please let us know if we can be of further assistance during the rest of your stay.Kind Regards

6/10 Okay

Don

Overnattede 1 nat i januar 2024
Svar fra Mantra MacArthur Team den 21. mar. 2024
Dear Don,Thank you for taking the time to give us your rating.We are looking forward to serve you better in the future.Kind regards,

10/10 Fremragende

Elizabeth

Overnattede 1 nat i januar 2024
Svar fra Mantra MacArthur Team den 23. jan. 2024
Dear Elizabeth,Thank you for your stay at Mantra MacArthur Hotel and for taking the time to send us your feedback. We are happy to hear that you had a great stay with us. We will be looking forward for your return visit, hopefully soon!Kind Regards.

8/10 Udmærket

Milenko

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Mantra MacArthur Team den 23. jan. 2024
Dear Milenko,Thank you for your stay at Mantra MacArthur Hotel and for taking the time to do rating. We would like to know how we could have improved your stay with us. We will be looking forward for your return visit so we can oversee all aspects of your stay and make sure you have a perfect stay!Kind Regards.

2/10 Forfærdeligt

Kara

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very helpful and lovely but the rooms are absolutely filthy the bath rooms are so bad I had to go but bleach to clean it first before showering
Overnattede 2 nætter i januar 2024
Svar fra Mantra MacArthur Hotel den 23. jan. 2024
Dear Kara,Thank you for staying at Mantra MacArthur Hotel. We are sorry to hear that you experienced couple of disappointments during your stay. We appreciate your comments and feedback, which will be considered to improve our guests' experience. Hopefully we can host you in the near future again. Kind Regards.

6/10 Okay

Naomi

Overnattede 1 nat i januar 2024
Svar fra Mantra MacArthur Hotel den 15. jan. 2024
Dear Naomi,Thank you for staying at Mantra MacArthur Hotel. We appreciate your rating, which will be considered to improve our guests' experience. Hopefully we can host you better in the near future again. Kind Regards,

10/10 Fremragende

mark

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i januar 2024
Svar fra Mantra MacArthur Hotel den 15. jan. 2024
Dear Mark,Thank you for your stay at Mantra MacArthur Hotel. We are happy to hear that you had a great stay with us. We will be looking forward for your return visit, hopefully soon!Kind Regards.

6/10 Okay

Jakki-Lee

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 3 nætter i januar 2024
Svar fra Mantra MacArthur Team den 9. jan. 2024
Hi Jakki-Lee,Thank you for your rating, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,

10/10 Fremragende

Nadine

Overnattede 1 nat i januar 2024
Svar fra Team Reception den 28. jan. 2024
Dear Nadine,Thank you for your stay at Mantra MacArthur Hotel. We are happy to hear that you had a great stay with us. We will be looking forward for your return visit, hopefully soon!Kind Regards

2/10 Forfærdeligt

QIQI

Overnattede 3 nætter i december 2023
Svar fra MantraMacArthur Team den 9. jan. 2024
Hi QIQI,Thank you very much for your rating. We very much appreciate your rating regarding your stay at the Mantra Macarthur Hotel.Best Regards,Mantra MacArthur Team

10/10 Fremragende

Bianca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Mantra MacArthur Team den 9. jan. 2024
Hi Bianca,Thank you for taking the time to post a rating for us, we hope to see you again soon in the near future!Best Regards,

10/10 Fremragende

Deborah

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were super friendly & helpful, give them an A Shower could do with a better clean, lot of soap scum build up so grout was orange. Would not take much to clean this up. Bed was comfortable so all in all a good place to stay.
Overnattede 3 nætter i december 2023
Svar fra Nikhil H den 5. dec. 2023
Hi Deb,Thank you very much for your rating. We really appreciate it and I am glad that your stay with us was comfortable. I am glad that our staff were highlights of your stay with us. Regarding cleanliness of shower. please accept my sincere apologies. Will discuss with the concerned department.thank you again for your stay with us.

10/10 Fremragende

Terry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Quiet even though on a busy intersection, convenient (pay for) parking, helpful staff. Coming soon... in-house dining, however good dining locations are nearby
Overnattede 2 nætter i december 2023
Svar fra Nikhil H den 5. dec. 2023
Dear Terry,Thank you very much for your rating. We really appreciate it and I am glad that your stay with us was comfortable. We have opened with breakfast and Lunch options and are in process to start with Dinner.

8/10 Udmærket

Lu

Overnattede 1 nat i december 2023
Svar fra Nikhil H den 5. dec. 2023
Hi Lu,Thank you very much for your rating. We really appreciate it and I am glad that your stay with us was comfortable.

8/10 Udmærket

Tamara

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good. We only had an overnight stay
Overnattede 1 nat i november 2023
Svar fra Mantra MacArthur Team den 1. dec. 2023
Dear Tamara,Thank you for your high ratingWe are looking forward to welcoming you again.Kind regards,

8/10 Udmærket

Wayne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only issue we had was poor lighting in bathroom.
Overnattede 2 nætter i november 2023
Svar fra Mantra MacArthur Team den 1. dec. 2023
Dear Wayne,Thank you for taking the time to give us your feedbackWe are looking forward to welcoming you again.Kind regards,

10/10 Fremragende

Kim

Overnattede 1 nat i november 2023
Svar fra Mantra MacArthur Team den 1. dec. 2023
Dear Kim,Thank you for your high ratingWe are looking forward to welcoming you again.Kind regards,

10/10 Fremragende

Sonia

Overnattede 2 nætter i november 2023
Svar fra Nikhil H den 5. dec. 2023
Hi Sonia,Thank you very much for your rating. We really appreciate it and I am glad that your stay with us was comfortable.

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Nikhil H den 5. dec. 2023
Hi William,Thank you very much for your rating. We really appreciate it and I am glad that your stay with us was comfortable.

10/10 Fremragende

Murray

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great place to stay, convenient to places we wanted to see.
Overnattede 2 nætter i oktober 2023
Svar fra Mantra Macarthur Reception den 6. nov. 2023
Thank you Murray for staying at Mantra Macarthur!We are looking forward to welcoming you again :)Mantra Macarthur Reception

10/10 Fremragende

Raghuveer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023
Svar fra Mantra MacArthur Team den 28. okt. 2023
Dear Raghuveer,Thank you for giving us your rating.We are glad you did enjoy you stay. We look forward to your return in the not so distant future.Kind regards,

10/10 Fremragende

Anjaly

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Clean and spacious rooms.
Overnattede 1 nat i oktober 2023
Svar fra Uvin den 22. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We very much appreciate your comments regarding your stay and it is always a pleasure to receive a positive feedback.We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Uvin den 22. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Uvin den 22. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

8/10 Udmærket

Jacky

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Decent area. A bit old but acceptable.
Overnattede 3 nætter i september 2023
Svar fra Uvin den 22. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

8/10 Udmærket

Meredith

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really good overall, the construction noise from outside is terrible. The rooms are also very small and there are zero convenient PowerPoints.
Overnattede 3 nætter i oktober 2023
Svar fra Uvin den 22. okt. 2023
Hi Mererith,Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We would like to apologies for the construction noise and power points. And would like to let you know that we have larger rooms if required.We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

4/10 Dårligt

See Wai

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The car park facility is not clearly mentioned until we entered the lift notice after parking in a nearly fully book public carpark (actually we can part along street for free during public holiday. The boiling pot is very dirty and have water inside when we want to use it.😅😨
Overnattede 1 nat i oktober 2023
Svar fra Uvin den 22. okt. 2023
Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Fremragende

Michele

Overnattede 2 nætter i september 2023
Svar fra Uvin den 22. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

6/10 Okay

Mohit Robinson

Rejste med familie
Synes godt om: Rengøring
Overnattede 2 nætter i september 2023
Svar fra Uvin den 1. okt. 2023
Dear Mohit,Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Fremragende

Jian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice and clean.
Overnattede 2 nætter i september 2023
Svar fra Uvin den 1. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We very much appreciate your comments regarding your stay and it is always a pleasure to receive a positive feedback. We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

10/10 Fremragende

Shiana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Uvin den 1. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

6/10 Okay

Ben

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
No food options at all. Very poor wifi connection.
Overnattede 2 nætter i september 2023
Svar fra Uvin den 1. okt. 2023
Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies regarding restaurant closure and poor wifi speed.Im delighted to inform you that we have fully rectified the wifi issue and restaurant will be open for breakfast very soon. It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Fremragende

Sunil

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Some construction work going in front of the premises, Otherwise okay.
Overnattede 2 nætter i september 2023
Svar fra Uvin den 1. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

2/10 Forfærdeligt

Michael

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Uvin den 1. okt. 2023
Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Kind regards,

8/10 Udmærket

Annette

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Did not like the fact that no food was available even though there was a nice dining room. Did not like the construction site with the noise right in front
Overnattede 3 nætter i september 2023
Svar fra Uvin den 1. okt. 2023
Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I would like to apologise for the restaurant closure and construction at the front.We appreciate you sharing your concerns, and it is our hope that our restaurant will be back and running for your next stay. Sincerely,

8/10 Udmærket

Ryan

Overnattede 1 nat i september 2023
Svar fra Uvin den 1. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfoo
Overnattede 3 nætter i september 2023
Svar fra Uvin den 1. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We very much appreciate your comments regarding your stay and it is always a pleasure to receive a positive feedback. We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

10/10 Fremragende

Robert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No fuss, booking is quick and painless. Friendly staff. The only downside is that the restaurant closed for renovation during my stay. Would have been nice to know to have the choice to book elsewhere for the convenience of having a restaurant and bar at the staying location. However, the two-day stopover was very comfortable would stay again when in the neighborhood.
Overnattede 2 nætter i september 2023
Svar fra Uvin den 1. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We very much appreciate your comments regarding your stay and it is always a pleasure to receive a positive feedback. Sincere apologies regarding the restaurant closure. I'm delighted to inform you the we are planning to open for breakfast soon.We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

8/10 Udmærket

Annette

Overnattede 1 nat i september 2023
Svar fra Uvin den 22. okt. 2023
Thank you for staying at the Mantra MacArthur Canberra and providing a kind review.We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

4/10 Dårligt

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Noisy and poor pillows and no towel rails or biscuits got $180
Overnattede 1 nat i september 2023
Svar fra Uvin den 1. okt. 2023
Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope that you will give us the opportunity to better serve you in the near future. Sincerely,