Dear Jens, Thank you for taking the time to tell us about your experience at Holiday Inn Express CAMBRIDGE WEST - CAMBOURNE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and we look forward to welcoming you back soon. Sincerely, Ilhan Kose General Manager

Thank you for posting a review of your stay, and pleased to read that you enjoyed your time with us.

Thank you for taking the time to provide us with feedback on your stay, and naturally very pleased that you enjoyed your time with us.

Thank you for your review. Delighted to read that all members of your party, both two and four legged, enjoyed their stay at the hotel.

Thank you for taking the time to post a review of your recent stay at the hotel.

Thank you for your feedback, and pleased to read that your expectations were met resulting in a pleasant stay.

Thank you for your review of your stay. Having been open just over two years it is very pleasing to hear that the team are doing a fantastic job maintaining it to a new feel.

Thank you for your feedback. Please to see you enjoyed your stay ad we look forward to welcoming you back.

Thank you for taking the time to post such a positive review of your stay. Delighted that you enjoyed your time with us.

Thank you for your feedback and disappointing to hear that there were issues with your stay.

Thank you for your feedback, and very pleased to read that you found all areas of your stay to be of the highest level.

Thank you for your feedback it is very much appreciated

Thank you for posting a review of your stay, and delighted you awarded your time with us top marks

Thank you for your feedback. Your comments will be shared with the team, and we appreciate you taking the time to post a review of your time with us.

Great way to start the week reading your comments regarding your stay. Thank you for taking the time to provide us with feedback on your time with us.

Thank you for providing us with feedback on your recent stay. At this time the brand has no plans to change the facilities in the bedroom, but we a do offer guests the use of fridges for food and medicine that the team can access 24/7ontheir behalf.

Thank you for taking the time to let us know that you enjoyed your recent stay with us.

Thank you for your fantastic feedback. Delighted to read that you had such an enjoyable stay.

Thank you for choosing to award your recent stay with us full marks.

Thank you for your kind comments regarding your recent stay with us, particularly the high level of service and cleanliness. We record the usage of our four EV chargers and it is very unusual that they are all in use. We will continue to monitor demand and make additions if required.

Thank you for taking the time to review your stay at the hotel.

Thank you for your feedback. Fantastic to hear that the EV units were ideal for your stay. We look forward to welcoming you back.

Delighted to see that your stay was worthy of full marks. Thank you for your feedback.

Thank you for taking the time to provide us with feedback on your recent stay. and naturally very pleased that you enjoyed your time at the hotel.

Disappointing to read that you did not enjoy your stay with us. Slightly confused by the feedback concerning the noisy duvet covers and pillows that are both soft and firm depending on their side. Breakfast is served from 7:30am on the weekends, and thus does mean a wait for guests who come down just after 7:00am, with bacon served as one of the hot items. Strangely it appears that none of our other guests were similarly effected by the issues raised.

Thank you for your feedback on you recent stay.

Thank you for taking the time to post a review of your stay.

Thank you for your review. Naturally delighted you had such an enjoyable stay.

Thank you for taking the time to review your stay at the hotel.

Thank you for your feedback. Pleased that the range of food catered for all, and that the cleanliness of your bedroom was to a high standard.

Thank you for your fantastic review. Naturally pleasing to read that the high standard of service has been maintained and we look forward to welcoming you back to the hotel.

Thank you for your review of your stay.

Thank you for taking the time to review your stay. Pleased to read that you enjoyed a hassle free stay, and that you would not hesitate to recommend the hotel.

Delighted to read that you had such an enjoyable stay at the hotel.

Thank you for providing us with feedback on your stay, and delighted that you choose to score your time with us full marks.

Thank you for your feedback, and best wishes for the New Year.

Delighted to read such fantastic feedback. We look forward to welcoming you back to the hotel when you are next in the area.

Thank you for taking the time to post a review. Very pleased that we are your hotel of choice when you are staying in the area, and that you would not hesitate to recommend us to your colleagues, friends and family

Thank you for taking the time to rate your stay with us, and very pleased that you choose to award the hotel top marks.

Disappointed to read that you did not enjoy your stay. Please contact the hotel if you wish to discuss further, as it is unclear as to the reasons for your dissatisfaction and this is not typical of the feedback that we tend to receive.

Thank you for your feedback and great to see you enjoyed your stay. Best wishes for the New Year.

Thank you for taking the time to post a review of your stay at the hotel over the festive period. Delighted to read your comments regarding the service you received from the team especially Zahid and Jeff. Thank you again for your feedback.

Thank you for your feedback. Delighted that you enjoyed your stay. Best wishes for the festive season.

Thank you for your review of your stay. Delighted to read your comments on the service you received from the team.

Thank you for providing us with feedback on your stay. Pleased to see that the service form the hotel team assisted you in having such an enjoyable time with us.

Thank you for your feedback. Great to read that the hotel was ideal for your visit to the area.

Thank you for your feedback on your stay with us, and pleased to read that the hotel met your expectations.

Obrigado pela sua avaliação da sua estadia. É um prazer ler seus comentários sobre o serviço que você recebeu da equipe.

Thank you for posting feed back on your time at the hotel. Very pleasing to read your comments on the service that you received from the staff, and that you would not hesitate to recommend the hotel.

Thank you for posting such a fantastic review of your stay at the hotel. Delighted to read that you had such an enjoyable time with us.