Udendørsområde

Anmeldelser af Steigenberger Hotel El Tahrir

4 out of 5
Steigenberger Hotel El Tahrir
2, Kasr Al Nile Street, Downtown, Tahrir Square, Cairo, Cairo Governorate

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 332 af i alt 596 anmeldelser" "
Bedømmelse på 8 − Udmærket. 177 af i alt 596 anmeldelser" "
Bedømmelse på 6 − Okay. 58 af i alt 596 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 596 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 17 af i alt 596 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

emilie, dk

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bliver ikke bedere alle pengene værd.
Super fantastisk hotel der ligger helt centralt i down town. Du har alle ting du behøver inden for 500m. Og hvis ikke kan du saktens tage en taxa der er mange af dem og de er billige. En tur vi ville give 800dkr for her hjemme giver man 20dkr i egypten. Sikkerhedden er i tip top og personalet er så hjælpsomt som de kan være. Så snart man går ind er det meget lukseriøst at se på. Der er picoloer der hjælper dig med dine ting til værelset eller ud til bil eller taxa. Hvis man har bil kan man (ved betaling) få den parkeret under hotellet hvor den er top sikret. Vi havde booket et snadart værelse og havde ikke givet specielt meget for det men fik langt over forventet. Vi havde udsigt til udendørspoolen som var super lækker at bade i, i varmen. Der er ogsp spa og fitnessrum som vi desværre ikke fik udnøttet da vi var meget kulturelle. Morgenmaden er dejlig, jeg nød fx en frisklavet omelet med selvvalgt tilbehør. Der var også mange andre ting og det er selvfølgelig egyptisk inspireret på en lækker måde, meget anderledes fra europærisk morgenmad. Vi havde minibar på værelset som vi udnøtte meget da det var varmt, men det var helt fint fordi det var meget betalelige priser. Generelt på hele hotellet i forhold til standarten er det meget billigt at opholde sig der. Når man går ud af hotellet og til højre, ligger det egyptiske museeum hvor du kan se ting og relekvier fra den egyptisne historie. Lige ovre på den anden side af vejen er der en lille kiost hvor man også kan snolle.
Roomservice
Roomservice
Queensize seng
Flot lampe ved lobby
Overnattede 7 nætter i juni 2017

10/10 Fremragende

Louis

Overnattede 1 nat i april 2024

8/10 Udmærket

Wajd, Wayne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was clean. Staff was super friendly.
Overnattede 5 nætter i april 2024
Svar fra Kind Regards, The Management den 18. apr. 2024
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward to welcoming you in the near future.

10/10 Fremragende

steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, comfy bed, good location, great service and the food was really good too. Only negative is the artwork in the rooms and common areas - what we’re they thinking!
Overnattede 6 nætter i februar 2024
Svar fra Kind Regards, The Management den 3. mar. 2024
Dear Valued Guest,We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir.We greatly value your time writing to us.Your generous contribution has been conveyed to the hotel team which has greatly motivated us all.Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 Fremragende

Rose Kamel Said

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very central and convenient.
Overnattede 10 nætter i januar 2024
Svar fra Hotel Management den 3. mar. 2024
Dear Valued Guest,We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir.We greatly value your time writing to us.Your generous contribution has been conveyed to the hotel team which has greatly motivated us all.Looking forward welcoming you again at Steigenberger El Tahrir.

6/10 Okay

Claire

Rejste i en gruppe
Staff at reception separately made my colleague and I feel less than welcome and poor attention to detail meant a subsequent follow-up was directed to him and not me despite us booking separate rooms. Good location and nice hotel but staffing including in the restaurant was not to the expected standard
Overnattede 2 nætter i februar 2024
Svar fra Ahmed Elsawy - Front Office Manager den 8. feb. 2024
Dear Ms. Claire,Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience caused during your stay.We are truly sorry to hear about the poor attention to detail and the way you and your colleague were made to feel at the reception. This is not the level of service we strive to provide, and we deeply regret any miscommunication or oversight that occurred in directing the subsequent follow-up.Please rest assured that we take your feedback seriously, and we will address this matter with our reception and restaurant teams to ensure that such incidents do not happen again in the future. We appreciate your feedback about our location and the hotel itself.We would love the opportunity to make it up to you on your next visit to Cairo. Please feel free to reach out to us directly, and we will be more than happy to assist you with any future reservations or special arrangements.Once again, we apologize for the inconvenience caused and thank you for bringing this to our attention. We hope to have the chance to welcome you back and provide you with the exceptional service you deserve.Regards,Ahmed ElsawyFront Office Manager

10/10 Fremragende

Michael

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was excellent alhumdulillaah
Overnattede 7 nætter i januar 2024
Svar fra Kind Regards, The Management den 7. feb. 2024
Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 Fremragende

Abdulla

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
The staff are very helpful and kind.
Overnattede 2 nætter i januar 2024
Svar fra Kind Regards, The Management den 31. jan. 2024
Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 Fremragende

Yim Ming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice experience
The location is very convenient, just 2 minutes walk to the Egyptian museum, maybe that’s why many police force in this area, make tourists feel safe. The staff here are very helpful and enthusiastic, a nice experience.
Overnattede 2 nætter i november 2023
Svar fra Kind Regards, The Management den 20. dec. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 Fremragende

Martha

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very helpful and attentive.
Svar fra Hotel Management den 3. mar. 2024
Dear Valued Guest,We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir.We greatly value your time writing to us.Your generous contribution has been conveyed to the hotel team which has greatly motivated us all.Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 Fremragende

Margaret

Overnattede 2 nætter i november 2023
Svar fra Kind Regards, The Management den 20. dec. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 Fremragende

Ana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Experiência perfeita
Ja tinhamos nos hospedado em outro hotel da rede, em Luxor, mas o do Cairo é ainda melhor. Nos deram um upgrade de quarto que foi maravilhoso, uma suite ampla, vista da praca el Tahir e museu egipcio, tudo de excelente qualidade. O cafe da manhã muito variado e bem atendido. A localização é otima, permite ir a pe ao museu egipcio e passear pelas ruas centrais. Nao deixe de caminhar nas ruas comerciais próximas ao hotel à noite, é quando a população local sai às compras e para se divertir, é a verdadeira atmosfera do Cairo, nao ha assédio a turista porque nao é area turística, super tranquilo de caminhar. Gostamos e com certeza voltaríamos ao Steigenberger.
Overnattede 1 nat i oktober 2023
Svar fra Sincerely, Hotel Management den 1. nov. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.

10/10 Fremragende

Michelle, Chattanooga

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wow this is the must stay property in Cairo! The hotel has it’s own little gated driveway and security which makes you feel VERY safe! The hotel is in a great location, walkable to The Egyptian Museum. Lots of eats and shops around also. The room was very comfortable and had great room amenities. We hung out at the pool twice and it was really lovely and has a nice bar with food options. The gym is quite nice for a hotel gym! We enjoyed the weights, machines, and cardio equipment. The best part of this hotel might just be their breakfast buffet!! Absolutely the best hotel buffet (maybe even just buffet period!) TONS of options! Stay here while in Cairo! The staff will make you feel very welcome and you won’t want to leave!
Overnattede 2 nætter i september 2023
Svar fra Sincerely, Hotel Management den 1. okt. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.

8/10 Udmærket

Gaetan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
La climatisation est vraiment exagérée, ext 41° et dans le restaurant 15°, je suis tombé malade.
Overnattede 3 nætter i juli 2023
Svar fra Kind Regards, The Management den 24. jul. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We greatly value your patronage and looking forward welcoming you in the near future.

6/10 Okay

Lyne

Rejste med familie
Synes godt om: Rengøring
In my opinion, this hotel would be classified as a 3-star hotel. If you're looking for a 4-star or higher rating, it's best to consider other options. However, the hotel's downtown location provides convenience, as it's right around the corner from the Egyptian Museum. The breakfast buffet is enjoyable, and the dinner options offer a wide variety of tasty choices. While some staff members are nice, it's worth noting that not all of them provide the same level of service. This hotel is suitable for a short stay but not recommended for long-term stays. Safety is a top priority here, evident through the comprehensive detection system in place. All vehicles entering the premises undergo security checks, which include the use of dogs and electronic devices. Personally, I felt very safe during my stay.
Overnattede 4 nætter i juli 2023
Svar fra Kind Regards, The Management den 16. jul. 2023
Dear Valued Guest, We were privileged and delighted that we have you here with us, We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.Please note that all you valued comments were directed to the concern manager for investigation and action, the concerned team members will be coached and re-trained for better handling the next time, and many thanks for the praising of the dining team members.We greatly value your patronage and look forward to welcoming you in the near future.

10/10 Fremragende

Cashmier

Overnattede 1 nat i juni 2023
Svar fra Kind Regards, The Management den 24. jul. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

8/10 Udmærket

Usman

Overnattede 6 nætter i juni 2023
Svar fra Kind Regards, The Management den 16. jul. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 Fremragende

Farouk

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2023
Svar fra Kind Regards, The Management den 30. maj 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 Fremragende

Kevin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location in Downtown Cairo across the main street from the Cairo Museum. Very helpful staff. Great rooms. Extensive safety/security measures (a good thing). FANTASTIC breakfast! A little more expensive, but worth it!
Overnattede 1 nat i maj 2023
Svar fra Kind Regards, The Management den 15. maj 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 Fremragende

Henry L

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2023
Svar fra Kind Regards, The Management den 15. maj 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 Fremragende

matteo

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
pulita confortevole con servizi personale cordiale e qualificato
Overnattede 3 nætter i april 2023
Svar fra Riham den 11. apr. 2023
Dear Mr. Matteo, Greetings from Steigenberger EL tahrir hotel, The team of Steigenberger El Tahrir Cairo is looking forward welcoming you in the near future, and please let me know for any further assistance.Kind Regards,Riham KhaledGuest Relation Supervisor

10/10 Fremragende

Juilet, brooklyn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was so courteous and helpful. The property was immaculate . The rooms were so clean and bathroom was huge . Location was great as it was within walking distance to many places
Overnattede 3 nætter i april 2023
Svar fra Kind Regards, The Management den 20. apr. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 Fremragende

c

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel and staff were great. Breakfast has fantastic choice. If the pool is important to you be aware it has limited opening hours, is very small and over-heated.
Overnattede 4 nætter i marts 2023
Svar fra Kind Regards, The Management den 2. apr. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

8/10 Udmærket

Dawaud

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good service and facility, and the area is in the heart of Cairo, but be ready for the street noise.
Overnattede 2 nætter i marts 2023
Svar fra Kind Regards, The Management den 2. apr. 2023
Dear Valued Guest, Thank you for your review. We greatly value your patronage and looking forward to welcoming you in the near future.

4/10 Dårligt

Riyadh

Overnattede 1 nat i marts 2023
Svar fra Kind Regards, The Management den 14. mar. 2023
Dear Valued Guest, Greetings from Steigenberger Cairo and thank you for taking the time to share your valued feedback. First of all I would like to thank you for choosing Steigenberger El Tahrir Cairo as your lodging choice in Cairo. On the other hand, please note that we have tried to contact you for more details about your experience but with no answer, Steigenberger prides itself with the highest levels of guest satisfaction and we are looking forward recovering your experience. The team of Steigenberger El Tahrir is looking forward welcoming your good self in the near future.

10/10 Fremragende

Nevtaj

Overnattede 1 nat i februar 2023
Svar fra Kind Regards, The Management den 1. mar. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 Fremragende

Mena

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and excellent cleanliness
Overnattede 1 nat i februar 2023
Svar fra The Management den 1. mar. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

8/10 Udmærket

amjad

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
central with many things are within walking distance
Overnattede 3 nætter i januar 2023
Svar fra Kind Regards, The Management den 20. feb. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

8/10 Udmærket

Ashod

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Very good location right next to the El Tahrir square. Very pleasant experience on check-in: we arrived early and were not forced to wait for the check-in time. Not big but comfortable room. Safe box, iron and the board in the closet, sitter in the corridor that can be used also as a luggage rack, shoe cleaning set and a shoehorn. Fridge, kettle, tea, coffee. Excellent service. To close the room door one must really push it hard. My wife couldn’t close it. Slow internet, WhatsApp and Wi-Fi calling didn’t work. The VPN is blocked. All fixtures in the bathroom were loose ready to fall at the first rough touch. The mirror had integrated lights that didn’t work, making shaving a challenge because the main lights were on your back putting a shadow on your face. No heating in the room, though we were offered a portable heater. A/C and fresh air coming from outside worked. Very unpleasant view on half crumbled building in a bad shape and full of construction garbage on the street.
Overnattede 3 nætter i januar 2023
Svar fra Sincerely, Hotel Management den 2. feb. 2023
Dear Valued Guest,Greetings from Steigenberger Cairo and thank you for taking the time to share your valued feedback. First of all I would like to thank you for choosing Steigenberger El Tahrir Cairo as your lodging choice in Cairo. On the other hand, please note that all your valued comments were cascaded to the concerned Department Managers to take the needed actions. Steigenberger prides itself on the highest levels of guest satisfaction and we are looking forward to recovering your experience. The team of Steigenberger El Tahrir is looking forward to welcoming your good self in the near future

10/10 Fremragende

Debra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel and service people were great!
Overnattede 4 nætter i januar 2023
Svar fra Kind Regards, The Management den 1. feb. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.Kind Regards, The Management

10/10 Fremragende

Ahmed

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked the place as it was convenient to some interesting cultural places and the employees were helpful when we needed something !
Overnattede 2 nætter i januar 2023
Svar fra Kind Regards, The Management den 1. feb. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

2/10 Forfærdeligt

Mohamed

Rejste med partner
Synes ikke om: Service og personale, faciliteter
El emplazamiento del hotel, el personal deja mucho que desear en cuanto a trato, te acechan por todas partes para darles propina
Overnattede 6 nætter i januar 2023
Svar fra Sincerely, Hotel Management den 1. feb. 2023
Dear Mr. Mohamed,First of all please allow me to take the opportunity to thank you for taking the time to share with us your comments Please allow us to unreservedly apologize for any dissatisfaction that you felt during your recent visit to our property. Please rest-assured that the mentioned issues raised by yourself was taken very seriously. Your concern has been addressed to the involved team member & the necessary action is being carried out to avoid such inconvenience to our guests in the future Once again, Thanks for sharing your valuable feedback with us and bringing your concerns to our attention. It is of utmost importance that we live up to our promise of turning moments into memories and by evaluating our hospitality – telling us what we do right as well as what we must improve – you help us meet your expectations. We do sincerely hope that your overall impression of the service offered at our hotel will not harm its perception of Steigenberger Hotel El Tahrir and that you will ultimately bestow other opportunities on us to welcome you back out hotel.

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We had a great time in Cairo and found the services outstanding and staff to be very friendly. Highly recommend
Overnattede 3 nætter i januar 2023
Svar fra Kind Regards, The Management den 1. feb. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

6/10 Okay

Takehisa

Overnattede 4 nætter i januar 2023
Svar fra Riham Khaled, Guest Relation Officer den 24. jan. 2023
Dear Mr. Honda, Greetings from Steigenberger El tahrir hotel, First of all I would like to thank you for choosing Steigenberger El Tahrir Cairo as your lodging choice in Cairo.On the other hand, please note that all your valued comments will be cascaded to the concerned Department Managers to take the needed actions, However, we need more details and explanation in order to work on your comments and provide the best level of services.Waiting for your soonest reply. Kind Regards,Riham KhaledGuest Relation Officer

10/10 Fremragende

Sandro

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i januar 2023

10/10 Fremragende

Helena

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I found the Steigenberger El Tahrir by accident after arriving late at night and after a long journey. My original accommodation unbeknownst to me and which was booked online proved to be unsafe. It was a scary room in an empty building. I was so fortunate to find the Steigenberger nearby and that it was not completely booked. I felt safe and taken care of at this property. It is an accommodation with everything considered for travelers. A great place to unwind before seeing the sights of Cairo. My favorite was the business center with access to a computer with internet and a printer. I was traveling with my phone and this service saved time. The food was excellent and well presented. Magnificent breakfast buffet. Friendly front desk and staff. Airport pick-up was a great service as it can be tricky at the airport with taxi's and getting an Uber. I would definitely stay here again. Everything was above my expectations. The only unpleasant happening was when my friend was overcharged at the restaurant on his credit card. We are not sure if it was intentional or a mistake. This was quickly resolved at the front desk the next morning and refunded. The hotel is almost across the street from the original Egyptian museum which is open. Down the street is a government regulated souvenir shop (no bargaining). Directly across the street from security gate is a vendor selling drinks and snacks. Next time I hope to try the spa. Thank you so much for a great stay.
Svar fra Kind Regards, The Management den 1. feb. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.

10/10 Fremragende

Ana

Svar fra Kind Regards, The Management den 21. nov. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 Fremragende

Mohammad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Happy customer.
The location of the hotel is excellent as it’s just next to the museum and Tahrir square. The reception desk was very helpful and the room was great. Also the breakfast was really good. The only slight issue was that shower door was not closing fully so lots of water on floor after shower.
Overnattede 1 nat i januar 2023
Svar fra Sincerely, Hotel Management den 1. feb. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.

10/10 Fremragende

Sumeet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well trained staff.
Svar fra Sincerely, Hotel Management den 1. feb. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.Sincerely, Hotel Management

6/10 Okay

marcia

Rejste med partner
There is only one restaurant on site and it is not truly 24hrs as I came down a few times and was told I needed to wait or come back b/c they were not open.
Svar fra Riham Khaled den 8. jan. 2023
Dear Ms. Rahman,Greetings from Steigenberger Cairo and it was my pleasure meeting your good self upon check out.First of all I would like to thank you for choosing Steigenberger El Tahrir Cairo as your lodging choice in Cairo.On the other hand, please note that all your valued comments where cascaded to the concerned Department Managers to take the needed actions, please rest assured that corrective measures as now in place and the concerned team members will be coached and re-trained for better handling.In the meantime, as a gesture of goodwill, please accept 15% discount on the room rate upon booking with us directly, along with upgrade to the next room category.Ms. Rahman, Steigenberger prides itself with the highest levels of guest satisfaction, however we have fallen short this time and we are looking forward accepting our apology.I hope the above will bring a sense of satisfaction for the matter encountered and please let me know for any further assistance.The Team of Steigenberger El Tahir is looking forward welcoming your good self in the near future.Kind Regards,Riham KhaledGuest Relation Officer

10/10 Fremragende

Tamar, Hamden

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well-run hotel in an excellent location. Breakfast is superb. Service is exceptional.
Svar fra Sincerely, Hotel Management den 1. feb. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.

10/10 Fremragende

Christie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was convenient and in walking distance m. Staff was very friendly and helpful always checked to see if we needed anything. Felt secure in and around the hotel security was very noticeable and tight.
Svar fra Sincerely, Hotel Management den 2. feb. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

8/10 Udmærket

Syed

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An excellent experience. The hotel is very well maintained. Staff are welcoming and look out for your needs. Room service was awesome. The food service could be better as it lacked in consistency and taste.
Svar fra Riham Khaled - Guest Relation Officer den 26. dec. 2022
Dear Mr. SyedGreeting from Steigenberger El-Tahrir Hotel,First of all, I would like to thank you for taking time to express your experience during your stay.We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence, your generous contribution has been conveyed to the hotel team which has greatly motivated us all, and we greatly value your kind patronage.The team of Steigenberger El Tahrir Cairo is looking forward welcoming you in the near future, and please let me know for any further assistance.Kind Regards,Riham KhaledGuest Relation Officer

10/10 Fremragende

Christie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenience walkable and friendly and accommodating staff. Can’t think of anything I didn’t like
Svar fra Riham Khaled Guest Relation Officer den 24. dec. 2022
Dear M. Christie,Greetings from Steigenberger El tahrir hotel, First of all, I would like to thank you for taking time to express your experience during your stay.We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence, your generous contribution has been conveyed to the hotel team which has greatly motivated us all, and we greatly value your kind patronage.The team of Steigenberger El Tahrir Cairo is looking forward welcoming you in the near future, and please let me know for any further assistance.Kind Regards,

10/10 Fremragende

Walaa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel staff were very friendly and welcoming. The room was clean, it was new, the furniture and bathroom were super clean, and everything was working; the service was fast and very helpful. No one bothered you. Everything is close to the hotel too. The hotel staff are truly very kind; it was the best hotel I’ve stayed at. Better than any other 5 star hotel.
Svar fra The Management den 2. jan. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward welcoming you in the near future.

6/10 Okay

Tammie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Great stay, the only issue is the noise.
Overnattede 5 nætter i december 2022
Svar fra The Management den 2. jan. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward welcoming you in the near future.

10/10 Fremragende

Mauro

Overnattede 2 nætter i december 2022
Svar fra Kind Regards, The Management den 2. jan. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward welcoming you in the near future.

10/10 Fremragende

Chiara, Lodi

6/10 Okay

JOSE

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Ofrecían vista al Nilo que no tuve jamás y en la alberca me tocó un mozo cuyo servicio dejó mucho que desear, tuve que ir a quejarme a la recepción. El mozo nos ignoró casi todo el tiempo y le "movía la cola" a otros visitantes. Lo demás estuvo perfecto. Bonito el hotel.
Svar fra Sincerely, Hotel Management den 2. jan. 2023
Dear Valued Guest, First of all please allow me to take the opportunity to thank you for taking the time to share with us your feedback.Please note that your valued comments in regards of the service quality was shared with the concerned manager for investigation and action, the concerned team member was coached and re-trained for better handling the next time. Please note that Steigenberger El Tahrir prides itself with the highest levels of guest satisfaction and we are looking forward recovering your experience. we hope that your impression of the service offered at our hotel will not harm its perception of Steigenberger Hotel El Tahrir and that you will ultimately bestow other opportunities on us to welcome you back out hotel.

6/10 Okay

Brigitte

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale
Das Frühstücksbuffet war hervorragend Das Housekeeping war sehr freundlich und entgegen kommend👍
Svar fra Kind Regards, The Management den 30. nov. 2022
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.