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Anmeldelser af Dusit Thani LakeView Cairo

5 out of 5
Dusit Thani LakeView Cairo
The Lakeview, El Tesseen Street, City Center, Fifth Settlement, New Cairo

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 101 af i alt 218 anmeldelser" "
Bedømmelse på 8 − Udmærket. 65 af i alt 218 anmeldelser" "
Bedømmelse på 6 − Okay. 24 af i alt 218 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 218 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 17 af i alt 218 anmeldelser" "

8,2/10

Rengøring

8,0/10

Service og personale

7,8/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Brian Mølmer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2019
Svar fra Nesreen Ahmed den 13. maj 2019
Dear Valued Guest, Sawasdee kha. Greetings from Dusit Thani Lakeview Cairo Thank you very much for taking your time in completing our online guest survey. It is through continuous feedback from guests such as yourself that enable us to constantly review the facilities and services to continuously delighting our guest. We look forward to be at your service all the time. Warmest regards, Rady Rady General Manager

10/10 Fremragende

Yanal, MANAMA

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a very great stay at this hotel, the staff was extremely helpful and professional... helping you to the maximum without asking. In addition i want to thank Mr. MAHMOOD who is working at the reception for such amazing service
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Pascal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Rady Rady den 3. maj 2024
Dear Mr. PascalGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

6/10 Okay

Bader

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Rady Rady den 3. maj 2024
Dear Mr. BaderGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe feel sorry that our services have not met with your expectation, we would really appreciate if you share with us the reason of your rating.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

2/10 Forfærdeligt

Robert

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The property itself is really nice but unfortunately, the staff were beyond incompetent which ruined my entire stay. I had booked two nights (paid in advance), but due to Visa complications I had to delay my stay. I emailed the hotel and they confirmed my reservation had been changed. Upon checkout, they attempted to charge me one night's penalty stating that it was a condition of my reservation being changed in the first place. This is not at all what was agreed upon. 3 different people harassed me at reception and they continued to call my room past midnight on my final stay. It is quite shocking that a hotel of that quality hires people who are this incompetent and unethical. I certainly would not stay there again. There is no value in what you pay by any standard and I have been to 108 countries and travel 6 months per yer. A completely terrible experience.
Overnattede 1 nat i marts 2024
Svar fra Rady Rady den 20. mar. 2024
Dear Mr. RobertGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do apologize for the inconvenience occurred during your stay and we thank you for your understanding to the situation and we hope that our service recovery action have met with your expectations.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 Fremragende

Reem

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good hotel with nice staff in a convenient location.
Overnattede 5 nætter i december 2023
Svar fra Rady Rady den 11. jan. 2024
Dear Ms. ReemGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 Fremragende

othman

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Rady Rady den 19. jan. 2024
Dear Mr. OthmanGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

8/10 Udmærket

Nicholas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i oktober 2023
Svar fra Rady Rady den 15. nov. 2023
Dear Mr. NicholasGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

6/10 Okay

Mazin S.

Synes ikke om: Rengøring
Overnattede 5 nætter i oktober 2023
Svar fra Rady Rady den 31. okt. 2023
Dear Mr. MazinGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 Fremragende

Khalid

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed at room 2255 with a great pool view and access, woke up to greenery, birds chirping, and lovely sunshine
Overnattede 1 nat i oktober 2023
Svar fra Rady Rady den 31. okt. 2023
Dear Mr. KhalidGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 Fremragende

Mark

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great experience. Would come back to stay here for sure.
Overnattede 2 nætter i august 2023
Svar fra Rady Rady den 20. aug. 2023
Dear Mr. MarkGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 Fremragende

husameddin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice place to stay
Overnattede 1 nat i juli 2023
Svar fra Rady Rady den 1. aug. 2023
Dear Mr. HussamGreetings from Dusit Thani Lakeview CairoI highly appreciate your repected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 Fremragende

May

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Return stay in Dusit Cairo
This was my second stay in Dusit Cairo, the hotel is a calm oasis in the midst of a bustling city. Food quality excellent, friendly staff and great facilities.
Overnattede 1 nat i juli 2023
Svar fra Rady Rady den 13. jul. 2023
Dear Ms. MayGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 Fremragende

Sarah, Beirut

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i april 2023
Svar fra Rady Rady den 13. jul. 2023
Dear Ms. SarahGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 Fremragende

Amro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Rady Rady den 31. maj 2023
Dear Mr. AmroGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
very disappointing
I was looking forward to staying at this hotel and was put in a pool side courtyard room. Unfortunately, this room was one of the worst I have stayed in for a long time. The roof was leaking from a broken pipe. I was sat outside so only noticed after a while - after it had leaked into my suitcase and soaked most of my clothes. The floor tiles were either chipped/ broken/ or loose. Plug sockets were hanging out of the wall The towel rail fell off the wall whilst I was having a shower There were no lamps, so you could have total darkness or all ceiling lights on. I complained to the staff who were just not interested. My flight was delayed so I had to extend one night, I insisted on a new room and explained to the reception staff that my room is terrible. The response was 'yes, those rooms are better in the summer.' and then still charged me $300 per night. I would not stay here again
Overnattede 2 nætter i maj 2023
Svar fra Rady Rady den 18. maj 2023
Dear Valued GuestGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do apologize for the inconvenience occurred during your stay, rest assured that all your comments have been noted with the needed corrective measure to avoid having such incidents in the future.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 Fremragende

Wessam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I had a pleasant stay. Nice and big rooms, friendly staff, prime location, and easy accessibility.
Overnattede 3 nætter i marts 2023
Svar fra Rady Rady den 27. mar. 2023
Dear Ms. WessamGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

4/10 Dårligt

Hisham

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
old, poor quality and poorly cleaned facility

10/10 Fremragende

Maged

Overnattede 1 nat i december 2022
Svar fra Rady Rady den 4. jan. 2023
Dear Mr. MagedGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

8/10 Udmærket

Mhammed, DUBAI

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
it was short stay and difficult to judge in fair way
Svar fra Rady Rady den 9. nov. 2022
Dear Mr. Mohamed Greetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 Fremragende

May

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022
Svar fra Rady Rady den 2. sep. 2022
Dear Ms. MayGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 Fremragende

Amr

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent lobby, Pool, and dining areas, I have to mention how appropriate and honest the staff were , the night staff found my wife lost purse, she hadn’t realize or even report it , there was a lot of money in it and that’s a real good thing
Overnattede 3 nætter i august 2022
Svar fra Rady Rady den 23. aug. 2022
Dear Mr. AmrGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

8/10 Udmærket

Mohamed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
one night trip
very clean. helpful staff. breakfast is not good, very few selection.
Overnattede 1 nat i juli 2022
Svar fra Rady Rady den 3. aug. 2022
Dear Mr. Mohamed Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 Fremragende

Jameel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i juli 2022
Svar fra Rady Rady den 23. jul. 2022
Dear Mr. Jameel Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 Forfærdeligt

Ahmed

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The hotel is beautiful however staff members need to understand the meaning of a do not disturb sign. It means DO NOT DISTURB. 5-10 minutes after placing the sign constant knocking on the door, I expressed that I have a DND sign and still the knocking kept on going and to top it off they kept calling the room to get my attention. All because they had sent me the wrong adapter for my American plugs ( which took at least 4 phone calls to get the staff to understand what I was asking for) and they wanted the wrong one back. I get it you need it back but understand the DND sign is obviously there for a reason when I expressed my concern to the staff members they didn’t seem to care they just said ok. This property was recommended to me by multiple people but I don’t think I’ll be staying here again. The couples massage was amazing.
Overnattede 1 nat i juni 2022
Svar fra Rady Rady den 23. jul. 2022
Dear Mr. Ahmed Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do apologize for the inconvenience occurred during your stay, rest assured that all your comment were noted with the corrective measures to avoid having such incident in the future. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 Fremragende

Inas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Overnattede 7 nætter i maj 2022
Svar fra Rady Rady den 13. jun. 2022
Dear Dr. Inas Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 Fremragende

Amirah

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good dtsy
My go to hotel in Egypt when i travel for work, close to everything. Everyone is so friendly and helpful. Yess the food is so fresh however you won't find traditional Egyptian food like Molokhia there haha
Overnattede 2 nætter i maj 2022
Svar fra Rady Rady den 13. jun. 2022
Dear Ms. Amirah Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

8/10 Udmærket

Toufic

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
It was under construction
Overnattede 3 nætter i maj 2022
Svar fra Rady Rady den 18. maj 2022
Dear Mr. Toufic Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback As we always strive to provide the best service, atmosphere and ambiance we are renovating our main entrance and it is due to finish soon Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 Fremragende

Ahmad

Overnattede 2 nætter i marts 2022
Svar fra Rady Rady den 23. jul. 2022
Dear Mr. Ahmad Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 Fremragende

Ramzy, Canton

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and welcoming staff. Nice and clean hotel, with large rooms that are very inviting and accommodating. Large bathrooms w spectate tub/ shower and glass partition from tub to room so you can watch tv. Power shade provided privacy.. quite unique! Only drawback did not know about hotel entrance “renovation” taking place that detoured yes to the back side of the hotel. Overall great experience!
Overnattede 1 nat i marts 2022
Svar fra Rady Rady den 4. apr. 2022
Dear Mr. Ramzy Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

6/10 Okay

Omar

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Big hotel
The hotel is so big and I had a very far room which made my stay not so comfort, Such a big hotel and they have very bad breakfast, this really made me disappointed and it was nt only my opinion all the group. But the team were very nice.
Overnattede 4 nætter i februar 2022
Svar fra Rady Rady den 2. mar. 2022
Dear Mr. Omar Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We feel sorry that our services have not met with your expectations. In regards to the room issue i wish you have raised your concern to our attention so we could have sorted it out immediately to avoid any inconvenience Rest assured that all your comments were taken into consideration with a promise to work on them Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2022
Svar fra Rady Rady den 4. feb. 2022
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nie wieder
Wir mussten das Zimmer zweimal wechsle weil es so alt unhygienisch war. Leider hat sich beim Wechsel nichts geändert. Auch ist der Service sehr schlecht, die Mitarbeiter sind eher langsam und unaufmerksam.
Overnattede 8 nætter i december 2021
Svar fra Rady Rady den 11. jan. 2022
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do apologize for the inconvenience occurred during your stay We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 Fremragende

AGEE A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2021
Svar fra Rady Rady den 11. jan. 2022
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 Fremragende

Wells

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2021

10/10 Fremragende

Hazem

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2021
Svar fra Rady Rady den 2. dec. 2021
Dear Mr. Hazem Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring
Over priced!
Over priced hotel, should be 3 stars not 5!
Overnattede 6 nætter i november 2021
Svar fra Rady Rady den 29. nov. 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

8/10 Udmærket

Mads

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Business trip
Nice hotel with good level Of service
Overnattede 1 nat i november 2021
Svar fra Rady Rady den 29. nov. 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 Forfærdeligt

Victor

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2021
Svar fra Rady Rady den 12. nov. 2021
Dear Mr. Victor Greetings from Dusit Thani Lakeview Cairo Thank you for your time sharing your review, we are very sorry for the inconvenience occurred during your stay Looking forward to welcoming you back at Dusit Thani Lakeview Cairo Graciously yours, Rady Rady General Manager

10/10 Fremragende

Sung

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2021
Svar fra Rady Rady den 7. nov. 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 Fremragende

Hussein

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice stay, pools and relaxation in New Cairo. Hood service and classy hotel overall, a bit overpriced too.
Overnattede 1 nat i september 2021
Svar fra Rady Rady den 2. okt. 2021
Dear Mr. Hussien Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 Forfærdeligt

Rhianna

Rejste med partner
Synes ikke om: Service og personale, faciliteter
The staff were very rude, and did not honor my changes requested through Expedia. They charged me $854 for a single night stay because they counted the first two of three days as no shows, despite having requested the changes through Expedia timely that should have remedied this. To make matters worse, i needed to stay a second night and they charged me another $300 for that. The final straw was when they showed up at my door on the final night of my stay, with a security guard telling us to leave, because our stay had expired. They made a mistake and misread their own records. I would not recommend this hotel if it was half the price. It was the most expensive place we stayed during our whole vacation and by far the worst. Very, very rude staff as well.
Overnattede 3 nætter i september 2021
Svar fra Rady Rady den 2. okt. 2021
Dear Ms. Rhianna Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do apologize for the inconvenience occurred during your stay although there might be a sort of misunderstanding with the booking regulations and no show policies by expedia that cause this issue. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 Fremragende

Christian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wunderbar!
Overnattede 6 nætter i september 2021
Svar fra Rady Rady den 2. okt. 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I arrived at 11:45 AM . I went to the 1st receptionist , he asked me to go to the other one . I went to the other one , he told me the room needs sometime . after 15 m I got it . The room had two flies . When I had a shower in the morning , the water was all over the place outside the bathroom . I went to have my breakfast , the waiters were drained and did not bother to offer anything . I had to bring the forks, knifes and spoons . One more thing was the cleaning person next to ATM Machine down the hall , every time I go there to change money he was spying on me and cleaning around the machine . So weird !
Overnattede 1 nat i juli 2021
Svar fra Rady Rady den 12. aug. 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo Thank you for your time sharing your review, we are very sorry for the inconvenience occurred during your stay, rest assured that your comments were taken into consideration with the corrective measures to avoid such incident to happen in the future Hope this incident does not hold you back from using Dusit Thani Lakeview Cairo during your coming visits Looking forward to welcoming you back at Dusit Thani Lakeview Cairo Graciously yours, Rady Rady General Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely evening at tierce
Overnattede 1 nat i juli 2021
Svar fra Rady Rady den 12. aug. 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 Forfærdeligt

COLIN

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible and not to be recommended
For my work and for my leisure, I have stayed in a lot of hotels. Never have I been so disappointed with the Dusit Thani LakeView in Cairo. One word to sum up: lousy! Not recommended. The so-called "Deluxe patio room" rooms reek of sewage, room service does not empty the trash cans and does not replace so-called free drinks such as coffee pods, pool service is unacceptable: after ordering a bottle of water, I waited 1h15 without being served; I asked another server and had to wait another 45 minutes. The wifi only works intermittently. And the last straw, the spa: you come out with a rash. Instead of staying 6 days, I stayed only one day.
Overnattede 6 nætter i juli 2021
Svar fra Rady Rady den 30. jul. 2021
Dear Mr. Colin Greetings from Dusit Thani Lakeview Cairo Thank you for the time taken to share your feedback, we do apologize for the inconvenience occurred during your stay, rest assured that all corrective measure were taken to avoid having such issues in the future Hope this incident does not hold you back from using Dusit Thani Lakeview Cairo for your future visits Looking forward to welcoming you back at Dusit Thani Lakeview Cairo Graciously yours, Rady Rady General Manager

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i juni 2021

8/10 Udmærket

Ahmed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
جيد
جيده
Overnattede 4 nætter i juni 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, very clean, staff is friendly.
Overnattede 17 nætter i maj 2021
Svar fra General Manager den 1. jun. 2021
Dear Esteemed Guest, Thank you for taking the time to review Dusit Thani Lakeview Cairo. We are glad our high quality standard, hospitable staff and gracious service have met your expectations. We will be looking forward to welcome you back soon. Graciously yours, Rady Rady General Manager