Lobby
Tjek tilgængelighed

Anmeldelser af Sofitel Buenos Aires

4.5 out of 5
Sofitel Buenos Aires
Arroyo 841, Buenos Aires, Capital Federal

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 185 af i alt 259 anmeldelser" "
Bedømmelse på 8 − Udmærket. 55 af i alt 259 anmeldelser" "
Bedømmelse på 6 − Okay. 14 af i alt 259 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 259 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 259 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,4/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

10/10 Fremragende

PatD, Brussel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
correct hotel
op alle vlakken een correct hotel : personeel, logistiek, faciliteiten, ligging ea.
Overnattede 1 nat i juli 2018

10/10 Fremragende

ARA, Sydney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Charming hotel in good area.
Excellent location & close to a group of top restaurants. Able to walk to most BA sights .
Overnattede 3 nætter i december 2017
Svar fra Frédéric Ribault den 13. dec. 2017
Dear ARA, Thank you for choosing Sofitel Buenos Aires! We are pleased to know that you have had a lovely stay. We wish you very Happy Holidays! Sincerely, Frédéric Ribault General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent 5 star hotel
Outstanding service. Beautiful, elegant premises very well kept. Great location
Overnattede 4 nætter i december 2017
Svar fra Frédéric Ribault den 13. dec. 2017
Dear Guest, Thank you for your very kind words regarding your experience with us. It has been a pleasure to welcome you at Sofitel Buenos Aires. We wish you very Happy Holidays. Sincerely, Frédéric Ribault General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location for walking
Professional, helpful staff Nice lobby bar Full service breakfast included
Overnattede 3 nætter i november 2017
Svar fra Frédéric Ribault den 6. dec. 2017
Dear Guest, Thank you for your very kind words. It is a pleasure to know that you have felt welcome and enjoyed your stay with us. Looking forward to receiving you again soon at Sofitel Buenos Aires. Frédéric RIbault General Manager

10/10 Fremragende

Marylin, Miami, Fl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent service, incredible staff, very clean. It is sad that is closing its doors next month. I am happy to have the opportunity to stay here for a week while I was in Argentina.
Overnattede 5 nætter i november 2017
Svar fra Frédéric Ribault den 28. nov. 2017
Dear Marilyn, Thank you for choosing Sofitel Buenos Aires. It has been a pleasure to welcome you in our home and to know that you have enjoyed your stay. We very much appreciate your kind words regarding our team. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

10/10 Fremragende

marcel, montreal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Un véritable 5 étoile urbain
Le service fait la difference pour un hôtel de cette catégorie et tout le personnel est vraiment à la hauteur.
Overnattede 3 nætter i november 2017
Svar fra Frédéric Ribault den 27. nov. 2017
Dear Marcel, Thank you for choosing Sofitel Buenos Aires. It is a pleasure to know that you have had enjoyed your stay with us. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel appears somewhat ‘tired’
Overnattede 1 nat i november 2017
Dear Guest, Thank you for choosing Sofitel Buenos Aires. We are pleased to know that you have had a pleasant stay. Yours sincerely, Frédéric Ribault General Manager

10/10 Fremragende

Marcio, Piracicaba/SP - Brasil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente
Minha estadia foi excelente, quarto confortável, ótimo atendimento e bem localizado.
Overnattede 2 nætter i november 2017
Svar fra Frédéric Ribault den 24. nov. 2017
Estimado Marcio, Muchas gracias por elegir Sofitel Buenos Aires! Es un placer saber que ha disfrutado de nuestro servicio y que ha tenido una estadía "Magnifique". Esperamos volver a recibirlo nuevamente en un futuro cercano. Saludos cordiales, Frédéric Ribault Gerente General

8/10 Udmærket

Silvana, Marietta, GA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location!
The staff was great, very nice location and beautiful building. Room was "ok"
Overnattede 1 nat i november 2017
Svar fra Frédéric Ribault den 15. nov. 2017
Dear Silvana, Thank you for choosing Sofitel Buenos Aires. We very much appreciate your kind comments regarding our team. It is a pleasure to know that you have had a lovely stay with us. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

10/10 Fremragende

Agnes

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente
Gostei muito!!! Impecável
Overnattede 2 nætter i november 2017
Estimada Agnes, Muchas gracias por elegir Sofitel Buenos Aires! Nos complace saber que ha tenido tan agradable experiencia con nosotros. Esperamos tener el placer de volver a recibirla en un futuro cercano. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2017
Estimado, Muchas gracias por compartir con nosotros su experiencia. Esperamos recibirlo pronto nuevamente en Sofitel Buenos Aires. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Lara, New Jersey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel with attentive staff
Wonderful central location. The staff was super attentive, courteous, accomodating and nice. The food was excellent. Thank you!
Overnattede 5 nætter i oktober 2017
Svar fra Frédéric Ribault den 7. nov. 2017
Dear Lara, Thank you for choosing Sofitel Buenos Aires. It has been a pleasure to welcome you with us, and it is a pleasure to know that you have enjoyed our service and restaurant. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

10/10 Fremragende

ANDRES

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Muy lindo y muy buena atención
Overnattede 3 nætter i september 2017

10/10 Fremragende

NORBERTO ALEJANDRO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cercano a lo perfecto
En un Sofitel, no hay manera d pasarla mal, todo espectacular
Overnattede 1 nat i oktober 2017
Estimado Norberto Alejandro, Muchas gracias por sus amables comentarios respecto a su reciente estadía con nosotros. Es un placer saber que ha tenido una estadia "Magnifique" y que ha disfrutado de nuestros servicios. Esperamos su próxima estadía sea tan agradable como la previa. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Julio Ricardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best in BsAs
We have been to Buenos Aires over eight times and have stayed and multiple hotels around the city, therefore I believe to have a good point of reference. This is without a doubt the best hotel in Buenos Aires! The rooms although on the small side, are perfectly decorated in a classic style. The staff is phenomenal: they greeted us by our names (how do they do it!), knew that we had two reservation one week apart, offered us to leave things at the hotel to reduce our load while traveling around the country since we were staying there our last night before leaving the country, and on and on. The staff is just superb. We also ate at their restaurant and its a french culinary delight and highly recommended also. I will look no further....this is where I will always stay in Buenos Aires and look forward to my next visit!
Overnattede 1 nat i august 2017

10/10 Fremragende

Julio Ricardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best in Buenos Aires
We have been to Buenos Aires over eight times and have stayed and multiple hotels around the city, therefore I believe to have a good point of reference. This is without a doubt the best hotel in Buenos Aires! The rooms although on the small side, are perfectly decorated in a classic style. The staff is phenomenal: they greeted us by our names (how do they do it!), knew that we had two reservation one week apart, offered us to leave things at the hotel to reduce our load while traveling around the country since we were staying there our last night before leaving the country, and on and on. The staff is just superb. We also ate at their restaurant and its a french culinary delight and highly recommended also. I will look no further....this is where I will always stay in Buenos Aires and look forward to my next visit!
Overnattede 1 nat i august 2017

10/10 Fremragende

Hyeyoon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service, good room, delicious breakfast
Staffs were kind and every staff used perfect English. Room was great, got upgraded room. Breakfast was delicious with various options, hot meals and buffet tables with various bread, cereals, potatoes, bacon etc. Could not use swimming pool and sauna as I did not bring swimming suit. It would be good if hotel provide it. There was a small miscommunication on my reservation between CS section and front desk, but it was quickly solved.
Overnattede 1 nat i oktober 2017
Dear Hyeyoon, Thank you for sharing your experience with us. We are pleased to know that you have had a lovely stay and enjoyed our breakfast and facilities. It will be a pleasure to welcome you back at Sofitel Buenos Aires, we hope your next stay will be as pleasant as the previous one. Yours sincerely, Frédéric Ribault General Manager

8/10 Udmærket

Rodrigo R.

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ubicación
El hotel está muy bien ubicado y con un muy buen restaurante.
Overnattede 4 nætter i september 2017
Estimado Rodrigo R, Muchas gracias por elegir Sofitel Buenos Aires. Es un placer saber que ha disfrutado del servicio de nuestro restaurant y nuestra locación. Esperamos volver a recibirlo de visita pronto. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Camila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Melhor estadia em Buenos Aires
Hotel com ótima localização. Atendimento excelente, recepção cordial e solícita. Muito confortável: cama boa, quarto espaçoso, muito limpo (arrumam o quarto duas vezes por dia). Café da manhã excelente, servido a la carte, mas tem opções no buffet: pães, doces, frutas, iogurtes, ovos...
Overnattede 3 nætter i september 2017
Estimada Camila, Muchas gracias por elegir Sofitel Buenos Aires, y por sus amables palabras. Es un placer saber que han disfrutado de nuestras facilidades y la atención de nuestro equipo. Esperamos volver a recibirla en un futuro cercano. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Evandro, Curitiba

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel requintado com excelente serviço
O Sofitel Buenos Aires é um ótimo exemplo de Hotel urbano com classe, requinte, excelente serviços e gastronomia exemplar. A localização é muito boa, próximo à Recoleta e a Calle Florida, em uma rua discreta e sem barulho. O apartamento De Luxe é perfeito para casal, com bom espaço de circulação, banheiro grande e isolamento acústico. O café da manhã não apresenta uma variedade tão grande como em outros hotéis da rede Sofitel que eu já me hospedei, no entanto, todos os itens oferecidos são de excelente qualidade. Os colaboradores do hotel são sempre atenciosos e muito gentis. A limpeza e arrumação dos quartos foi perfeita e as 04 garrafas de água mineral oferecidas pelo hotel diariamente foram muito bem vindas uma vez que o valor cobrado pelas bebidas do frigobar é bastante elevado. Voltaremos ao Sofitel Buenos Aires, com certeza.
Overnattede 3 nætter i september 2017
Svar fra Frédéric Ribault den 6. okt. 2017
Estimado Evandro, Muchas gracias por sus cálidos comentarios, y por compartir su experiencia con nosotros. Ha sido un placer recibirlo y lo es más aún saber que ha tenido una agradable estadía. Nos complace saber que ha disfrutado su habitación asi como el servicio brindado por nuestro equipo y nuestros restaurants. Esperamos tal como menciona, volver a recibirlo en un futuro cercano en Sofitel Buenos Aires. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

vera l c

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2017
Estimada vera l c, Muchas gracias por su feedback respecto a su experiencia con nosotros. Esperamos volver a tener el placer de recibirla pronto en Sofitel Buenos Aires. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Denise, New Zealand

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gorgeous Grand lady
Loved this Hotel. Travel a lot and would highly recommend. Staff, service and food very good. Rooms nice and comfortable.
Overnattede 1 nat i september 2017
Svar fra Frédéric Ribault den 23. sep. 2017
Dear Denise, Thank you for choosing Sofitel Buenos Aires! It is a pleasure to know that you have enjoyed your stay with us and you are willing to come back.Rest assure I will share your kind comments with our team. We hope to receive you on your next visit to our city. Yours sincerely, Frédéric Ribault General Manager

6/10 Okay

David, Rosario, Argentina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice but poor value
Nice hotel of average facilities with helpful, friendly staff. However, details which should be basic for the price level are overlooked and general pricing is exorbitant for value offered. Examples: Lamp in living area of suite didn't work Scales in bathroom didn't work Plug for desk didn't work Lift didn't work correctly and trapped us for several minutes Pre-ordered newspaper didn't arrive Breakfast area not ready at 9am forcing a wait outside in the lobby A mediocre meal for two without dessert is overpriced at $3000 Not competeitve with other hotels in Buenos Aires of similar pricing.
Overnattede 1 nat i september 2017
Svar fra Frédéric Ribault den 23. sep. 2017
Dear David, We appreciate your comments regarding your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, since it is a precious source for us to make improvement. Thank you to bring to our attention these details which can enhance our guest experience. Please rest assured that we are taking the appropriate measures to prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. We remain at your entire disposal shall you need our assistance. Sincerely, Frédéric Ribault General Manager

10/10 Fremragende

Giuliana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2017
Dear Giuliana, Thank you for choosing Sofitel Buenos Aires. It is a pleasure to know that you have had a lovely experience. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

10/10 Fremragende

Georgina, Houston TX

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff were wonderful and breakfast was delicious. The hotel was in a nice area of the city and in a very convenient location
Overnattede 3 nætter i september 2017
Svar fra Frédéric Ribault den 6. sep. 2017
Dear Georgina, Thank you for sharing your experience at Sofitel Buenos Aires. We are pleased to know that you have enjoyed our services and breakfast. Looking forward to welcoming you back in a near future. Sincerely, Frédéric Ribault General Manager

10/10 Fremragende

J, New Zealand

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luxury hotel with superb customer service
Early morning arrival was no problem, with an early check-in easily facilitated, including a hot drink in the breakfast restaurant while bags were taken to the room. Very comfortable spacious and well presented room with all of the amenities required. The bathroom was well designed with a bathtub and seperate shower including a rain head. Maria at concierge was amazing! Wonderfully friendly and extremely helpful with planning day activities, with a great knowledge of options available and which tour operator to best consider. All communications were in English with no problems at all. A highly recommended hotel in a secure and convenient location.
Overnattede 1 nat i august 2017
Svar fra Frédéric Ribault den 1. sep. 2017
Dear Mr. J, Thank you for choosing Sofitel Buenos Aires. Its is a pleasure to know that you have had such a lovely experience and that you enjoyed your room and our services. Rest assure I will share your comments with our team, specially with Maria Jose. We hope to welcome you again in a near future. Yours sincerely, Frédéric Ribault General Manager

10/10 Fremragende

Artur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel excelente
A estadia foi maravilhosa ! O hotel tem excelente localização , quartos amplos com cama muito confortável ! O café da manhã é outro destaque !
Overnattede 3 nætter i august 2017
Estimado Artur, Muchas gracias por elegir Sofitel Buenos Aires! Es un placer saber que ha tenido tan agradable experiencia durante su reciente estadía con nosotros. Esperamos volver a recibirlo nuevamente en un futuro cercano y que su estadía sea tan placentera como la previa. Saludos cordiales, Frédéric Ribault Gerente General

8/10 Udmærket

Gleyson, São Paulo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel with great location
Excellent hotel with great location and front desk staff always willing to help. Food and beverages replenishment very slow at breakfast and inattentive staff.
Overnattede 3 nætter i august 2017
Svar fra Frédéric Ribault den 26. aug. 2017
Dear Gleyson, Thank you for choosing Sofitel Buenos Aires. It is a pleasure to know that you have enjoyed our services and location. Regarding your concern, please rest assure we will take the appropriate measures to prevent future occurrence. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

6/10 Okay

fili, mexico

Synes godt om: Rengøring
Synes ikke om: Service og personale
Hotel bien ubicado
Me dieron una habitación distinta a la adquirida me di cuenta al recibirla se negaron a cambiarla por qué ya había entrado
Overnattede 2 nætter i august 2017

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Accueil parfait, personnel très charmant et accueillant, l'hôtel se situe dans un coin très calme et chic de la ville. Le hall d'accueil est très chic La suite junior est très spacieuse, élégamment et sobrement décorée. La literie est un peu molle à mon goût mais reste très confortable. En bref à recommander vivement.
Overnattede 9 nætter i august 2017
Svar fra Frédéric Ribault den 24. aug. 2017
Dear Guest, We very much appreciate your kind words regarding your recent stay at Sofitel Buenos Aires. It has been a pleasure to welcome you, and to know that you have had a lovely stay. We hope your next visit will be as pleasant as the recent one. Please do not hesitate to contact us shall you need our assistance. Sincerely, Frédéric Ribault General Manager

6/10 Okay

Marc

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel en grand besoin de renovations. Tapis , divans , rideaux sales et usés.
Overnattede 4 nætter i august 2017
Dear Marc, Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires. I am sorry that it did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, rest assure we will have your comments in consideration. Sincerely, Frédéric Ribault General Manager

10/10 Fremragende

Santiago

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2017
Estimado Santiago, Muchas gracias por compartir con nosotros su experiencia. Ha sido un placer recibirlo en Sofitel Buenos Aires. Esperamos su próxima visita sea tan agradable como la previa. Saludos cordiales, Frédéric Ribault Gerente General

8/10 Udmærket

RODRIGO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ÓTIMO LOCAL PARA DESCANSAR
hotel de alto padrão, boas instalações, bonito, pessoal bem treinado, café delicioso, bar e academia muitos boas.
Overnattede 3 nætter i juli 2017
Estimado Rodrigo, Muchas gracias por sus amables comentarios. Es un palcer saber que ha disfrutado de su estadía y nuestros servicios. Esperamos vovler a recibirlo con nosotros en un futuro cercano. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente opção para Buenos Aires
Overnattede 6 nætter i juli 2017
Estimado huésped, Muchas gracias por compartir su experiencia con nosotros. Es un placer saber que ha tenido tan agradable experiencia, y esperamos volver a recibirlo con nosotros en su próxima visita a nuestra ciudad. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Sharon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel maravilhoso e romântico
Algumas críticas que li antes de ir me deixaram um pouco receosa em relação ao hotel. É verdade que o hotel não é mais novinho, mas tenho que dizer que tivemos um fim de semana maravilhoso. O hotel está lindo como sempre e o staff foi extremamente atencioso. O quarto era espaçoso, silencioso e bem decorado e nos sentimos muito bem acolhidos. Muito obrigada por excelentes momentos, Sofitel!
Overnattede 2 nætter i august 2017
Estimada Sharon, Es un placer para nosotros saber que han disfrutado su estadía y se han sentido bienvenidos. Le agradecemos sus amables palabras, y esperamos volver a recibirlos pronto en Sofitel Buenos Aires. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Aníbal, Santiago, Chile

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Very good experience, since arrival to check-out. Very good bedroom, excellent breakfast, nice bar and restaurant. And very well located.
Overnattede 4 nætter i juli 2017
Svar fra Frédéric Ribault den 8. aug. 2017
Dear Aníbal, Thank you for choosing Sofitel Buenos Aires! It will be a pleasure to share your kind words with our team. We are pleased to know that you have enjoyed your stay and our breakfast services. Looking forward to receiving you in a near future. Yours sincerely, Frédéric Ribault General Manager

10/10 Fremragende

Marisol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente hotel!
El Hotel es precioso, su estilo, decoración, la ubicación, su pileta climatizada, el gimnasio. La habitación amplia, cómoda, sin ruidos externos. Excelente atención del personal. El desayuno muy bueno, me hubiese gustado un poco más de variedad en el buffet, lo que pedimos a la carta estuvo todo exquisito. Una placentera estadía en familia. Muchas gracias!
Overnattede 1 nat i juli 2017
Estimada Marisol, Muchas gracias por elegir Sofitel Buenos Aires! Es un gran placer saber que han disfrutado de nuestros servicios durante su estadía. Esperamos recibirla a usted y su familia pronto nuevamente. Saludos cordiales, Frédéric Ribault Gerente General

6/10 Okay

Fabio

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Ok
O hotel é super bem localizado, numa rua tranquila mas perto de tudo. O quarto merece uma reforma, principalmente a retirada do carpete; já sujo. O concierge é que pisou na bola de acordo. Disse ter marcado num restaurante concorrido para eu e me esposa jantarmos e, chegando lá, nada de reserva. Sorte é que o pessoal do restaurante arrumou uma mesa para mim.
Overnattede 4 nætter i juli 2017
Estimado Fabio, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Sofitel Buenos Aires. Sentimos enormemente que su experiencia con nuestra conserjería no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. Por supuesto compartiré sus comentarios con nuestro equipo a fin de evitar se vuelva a repetir lo acontecido en su estadía. Ha sido un placer recibirlo en su reciente visita, y esperamos nos de otra oportunidad para ofrecerle un servicio óptimo. Saludos cordiales, Frédéric Ribault Gerente General

8/10 Udmærket

Dean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2017
Dear Dean, Thank your for your feedback regarding your experience with us. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Frédéric Ribault General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Værelsets komfort
no me gusto que me cobraran 21 de IVA dado que EXPEDIA paso una tarifa total,y considero que no fueron claros UDS.Lo voy a tener en cuenta a la hora de contratar,no se si con Uds. Gracias por el 10% pero no lo voy a pagar por otro lado.
Overnattede 1 nat i juli 2017
Svar fra Frédéric Ribault den 24. aug. 2017
Estimado huésped, Le agradecemos nos haga llegar sus comentarios respecto a su experiencia. Lamentamos el malentendido que nos menciona respecto a su reserva con Expedia. Permitame indicarle, para referencia futura, que al reservar Expedia indica que el valor del impuesto será abonado de forma directa en el Hotel. De todos modos, le aseguro compartiré sus comentarios a fin de tomar las medidas necesarias para que este malentendido no vuelva a ocurrir. Quedo a su entera disposición ante cualquier necesidad. Saludos cordiales, Frédéric Ribault Gerente General

8/10 Udmærket

aníbal, santiago, chile

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelent, with some details
Staff should be some more faster, reception and bar specially. Room carpet should be changed. Everything else perfect!
Overnattede 3 nætter i juli 2017
Svar fra Frédéric Ribault den 2. aug. 2017
Dear Aníbal, Thank you for taking the time to share your experience with us. It is a pleasure to know that you have had a lovely stay. Regarding your comments, rest assure we will take the appropriate measures to avoid future occurrence. We hope to receive you again in a near future. Yours sincerely, Frédéric Ribault General Manager

10/10 Fremragende

M.A., Central Virginia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good times in Argentina
A quaint medium sized hotel with excellent facilities, French restaurant and close to multiple city sites.
Overnattede 5 nætter i juli 2017
Svar fra Frédéric Ribault den 31. jul. 2017
Dear M.A., Thank you for sharing your experience with us. It has been a pleasure to welcome you at Sofitel Buenos Aires. We are glad to know that you have had enjoyed our services and restaurant. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Frédéric Ribault General Manager

10/10 Fremragende

Mario, FLORIANOPOLIS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel Excelente
Foi muito boa nossa viagem! Piscina aquecida do tamanho ideal, sauna excelente, academia parece pequena nas fotos mas é muito boa, bem completa. Atendimento nota 1000 dos recepcionistas até o café. Café da manhã excelente, localização muito boa, a rua do hotel é bem novinha, fica perto de muitas galerias de arte. o Lobby do hotel é muito charmoso para tomar um café na volta dos passeios é perfeito. Quarto limpo e grande, camas limpas, tudo perfeito.
Overnattede 5 nætter i juli 2017
Svar fra Frédéric Ribault den 31. jul. 2017
Estimado Mario, Muchas gracias por elegir Sofitel Buenos Aires. Le agradecemos sinceramente por compartir su experiencia con nosotros. Es un placer saber que ha tenido una agradable estadía y que ha podido disfrutar de nuestro servicio y de las facilidades de nuestro Spa y gimnasio. Esperamos volver a recibirlo en un futuro cercano. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Ana Carolina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Requinte e sofisticação.
Hotel muito bem localizado, atendimento cordial e café da manhã impecável.
Overnattede 1 nat i juli 2017
Estimada Ana Carolina, Muchas gracias por elegir Sofitel Buenos Aires! Nos es muy grato saber que ha tenido una agradable estadía y que ha disfrutado nuestro restaurant. Quedo a su disposición ante cualquier necesidad. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Roberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Me hospedaria novamente
Dificuldade no acesso a rua do hotel devido a uma obra! O hotel fica meio escondido mas muito perto da recoleta e é um otimo bairro para andar a pé! Benheiro é otimo, mas o chuveiro é bem apertado.
Overnattede 2 nætter i juli 2017
Estimado Roberto, Gracias por sus amables comentarios respecto a su estadía en Sofitel Buenos Aires. Ha sido un placer recibirlo con nosotros, y esperamos su próxima estadía sea tan placentera como la previa. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente equipe e instalações.
Hotel diferenciado, realmente aconchegante, com equipe muito atenciosa! voltaríamos mais vezes com certeza!
Overnattede 4 nætter i juli 2017
Svar fra Frédéric Ribault den 28. jul. 2017
Estiamado huésped, Muchas gracias por elegir Sofitel Buenos Aires! Es un placer saber que ha disfrutado su estadía. Le agradecemos sus cálidos comentarios, y esperamos volver a recibirlos en su próxima visita a la ciudad. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2017
Estimada Pamela, Muchas gracias por su devolución en cuanto a su experiencia. Esperamos volver a recibirla de visita nuevamente. Saludos cordiales, Frédéric Ribault Gerente General

8/10 Udmærket

Diego

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2017
Estimado Diego, Muchas gracias por su devolución respecto a su visita. Es un placer saber que ha tenido una agradable experiencia en Sofitel Buenos Aires. Estamos a su disposición. Saludos cordiales, Frédéric Ribault Gerente General

10/10 Fremragende

Hiroshi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
オススメです。
初ブエノスアイレスでした。ホテルの場所は治安の心配もなく、またアクセスも良い場所でした。たまたまホテルの前が道路工事をしており、ホコリとドロで大変なことになっていましたが。
Overnattede 7 nætter i juli 2017
Dear Hiroshi, Thank you for choosing Sofitel Buenos Aires. It is a pleasure to know that you have had a pleasant stay. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

10/10 Fremragende

michel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tudo perfeito, apenas um dessabor no bar café arroyo por informação deficiente do cardapio, onde o vinho estava pouco elucidativo que o preço se tratava de taça e não garrafa
Overnattede 6 nætter i juli 2017
Estimado Sr. Michel, Le agradecemos sus comentarios respecto a su experiencia. Es un placer saber que ha tenido una agradable estadía con nosotros. Le aseguro tendremos su comentario en cuenta a fin de evitar futuros malentendidos. No dude en comunicarse con nosotros ante cualquier necesidad. Saludos cordiales, Frédéric Ribault Gerente General