We had an amazing stay! It was our first time in Brussels with my mom and this was her birthday present. Alexis was very helpful at our check in and not only did he provide us with an early check-in but also upgraded our room to premium as a nice touch! On top of that he helped resolve an issue which I initially faced with my booking too.Thank you, Alexis! We loved our room, it was huge, very clean and with a wonderful green interior. There was everything you need in the room. The bed was so comfortable we didn't want to leave! Hotel Indigo is very distinct with its green atmosphere, amenities and dining. You can easily spot it from outside as even the entrance is decorated with green leaves. It is very close to the city centre as well as north station, which was very convenient for our trip. Huge thank you to everyone at Indigo Brussels City for our experience, we are definitely going to come back!