Indendørs pool, liggestole

Anmeldelser af Holiday Inn Express Branson-Green Mountain Drive, an IHG Hotel

2.5 out of 5

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 263 af i alt 539 anmeldelser" "
Bedømmelse på 8 − Udmærket. 169 af i alt 539 anmeldelser" "
Bedømmelse på 6 − Okay. 74 af i alt 539 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 539 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 12 af i alt 539 anmeldelser" "

8,6/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

JOHN

Overnattede 2 nætter i maj 2024
Svar fra Helen den 27. maj 2024
Thank you John for staying with us and we are glad you enjoyed your stay.

10/10 Fremragende

A

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the late pool & hot tub hours! And free breakfast was delicious. With alot of options. Very comfortable beds!
Overnattede 1 nat i april 2024
Svar fra Rhonda - GM den 15. apr. 2024
We appreciate you reviewing our hotel following your stay. We value your feedback, and want to thank you for choosing our location for your recent trip.

10/10 Fremragende

Jim

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024
Svar fra Rhonda - GM den 5. apr. 2024
Thank you for rating our hotel.

8/10 Udmærket

Ashley

Overnattede 3 nætter i marts 2024
Svar fra Rhonda - GM den 21. apr. 2024
Thank you for rating our hotel following your stay.

6/10 Okay

Cory

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The ceiling in our room had a noticeable leak, a live cockroach was on the floor of our bathroom after our first night of our stay, and the pillow was a pancake within an hour of laying on it. Breakfast was great and the staff were very friendly and kind. The facility needs some updating/improvement to get to the expected level of quality compared to what we’ve grown to expect from a Holiday Inn Express.
Overnattede 2 nætter i marts 2024
Svar fra Rhonda - GM den 31. mar. 2024
I believe I have been able to identify the guest room you occupied during your stay with us. Our maintenance team is checking out the ceiling to determine if there is an issue that needs to be resolved. Our hotel employs Presto-X exterminating services to monthly treat the property to prevent pests. I will also make note for them to properly treat the room you occupied for any pests. All Holiday Inn Express hotels offer both soft and firm pillow choices, and there are quality standards in place to ensure the pillows are up to brand expectations. We will ensure the pillows meet thos requirements, or replace them. We appreciate you letting us know. We hope you'll consider staying again.

10/10 Fremragende

Candice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i marts 2024
Svar fra Rhonda - GM den 27. mar. 2024
Thank you for rating our hotel.

10/10 Fremragende

Lee

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great time ! Too bad some thing doesn’t get built as you look out your window. But your place can’t do anything abt that. Very clean and staff was great!
Overnattede 3 nætter i marts 2024
Svar fra Rhonda - GM den 24. mar. 2024
Thanks for the review. We apologize the view out your window wasn't great. Let us know your preference the next time you stay, and we'll make every effort to ensure we accommodate your requests! We hope to see you again, soon.

10/10 Fremragende

Panfilo

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for a family to stay in Branson!
Overnattede 1 nat i marts 2024
Svar fra Rhonda - GM den 22. mar. 2024
Thanks for the great review. So glad to see you enjoyed your stay with us. We hope to see you again, soon!

10/10 Fremragende

Patricia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My daughter and I arrived late. We felt welcomed, safe, and relaxed when arriving. It was so comforting that the room was clean and neat. It has been a great experience so far!
Overnattede 1 nat i marts 2024
Svar fra Rhonda - GM den 21. mar. 2024
Love that you're enjoying yoru stay, and the atmosphere of our Holiday Inn Express Green Mtn Dr. We appreciate you choosing to stay with us, and we hope the end of your stay is just as wonderful as the beginning.

10/10 Fremragende

Nadia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience. Clean rooms. Friendly and professional staff
Overnattede 1 nat i marts 2024
Svar fra Rhonda - GM den 15. mar. 2024
Thanks for the great review! We appreciate you choosing to stay with us, and we hope you'll stay again.

10/10 Fremragende

Steve

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We enjoyed our stay here very much. Very clean, well supplied rooms, friendly and helpful staff. Good breakfast. Quiet location very near the entertainment district. Have stayed here before and it consistently exceeds expectations!
Overnattede 2 nætter i februar 2024
Svar fra Rhonda - GM den 26. feb. 2024
Thanks for the great review following your recent stay. It's always encouraging to see guests enjoy their time, and share what we're doing right along with where we can improve. We appreciate your loyalty, and thank you for continuing to choose our location. We hope to see you again, soon!

10/10 Fremragende

Linda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thanks, Rhonda!
Rhonda was wonderful. We had a housekeeping issue that got resolved quickly. Thank you, Rhonda!
Overnattede 2 nætter i februar 2024
Svar fra Rhonda - GM den 25. feb. 2024
Thanks for the great review. We appreciate the opportunity to serve you, and to make right what is not while you are still here. Glad to see you had a great stay, and we hope you'll visit, again!

10/10 Fremragende

Susanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Rhonda - GM den 5. feb. 2024
Thank you for rating our hotel following your stay! We hope you'll visit again.

8/10 Udmærket

JASON

Rejste med familie og småbørn
Synes godt om: Rengøring
Cracks in drywall with water damage in room. Pool was not usable as it was not heated as we were told it was. Kids were disappointed.
Overnattede 1 nat i januar 2024
Svar fra Rhonda - GM den 8. jan. 2024
Thank you for reviewing our hotel following your stay. I have identified the guest room you occupied during your stay, and we will ensure any necessary drywall repairs are taken care of. We appreciate you letting us know. Our indoor pool is heated to 85 degrees Fahrenheit. I have also checked with engineering to ensure the water is at 85 degrees. We apologize for your disappointment, and appreciate your feedback. We hope you'll consider staying in the future.

10/10 Fremragende

TERRI

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Rhonda - GM den 8. jan. 2024
Thank you for reviewing our hotel.

10/10 Fremragende

Jessica

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Rhonda - GM den 25. dec. 2023
Thank you for your review. We hope to see you again.

8/10 Udmærket

Janet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The bed was really confortable, i probably had my best night of sleep while I was there.
Overnattede 7 nætter i december 2023
Svar fra Rhonda - GM den 21. dec. 2023
Sleep is why we choose a hotel, and I am so glad to hear you have one of your best rests at our location! We appreciate the positive feedback, and hope you'll visit again, soon! Merry Christmas, and happy holidays to you and yours.

10/10 Fremragende

Aaron

Overnattede 1 nat i december 2023
Svar fra Rhonda - GM den 8. jan. 2024
Thank you for rating our hotel.

10/10 Fremragende

sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Rhonda - GM den 15. dec. 2023
Thanks for rating our hotel following your stay.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Average place to stay. Maybe not worth the money.
If you're going to be in the business of having bus loads of people who pretty much do everything together, including breakfast have enough seating and a large enough breakfast area to accommodate that massive rush for the people who are not part of that group. Condition of the hotel looks tired, needs some work. There was old food in refrigerator and it was so old it was from obviously many guests ago so not very thorough cleaning. Also there was a wash rag full of human hair in the shower so that obviously wasn't cleaned very well.
Overnattede 2 nætter i december 2023
Svar fra Rhonda - GM den 7. dec. 2023
Dear [Reviewer's Name],Thank you for taking the time to share your experience at Holiday Inn Express Green Mountain Drive. We truly appreciate your feedback, and your comments will be invaluable as we strive to enhance our guests' experiences. Please accept our sincerest apologies for the shortcomings you encountered during your stay. Rest assured, we are taking immediate steps to address the issues you've highlighted to ensure a more thorough and pleasant experience for all our guests. Thank you once again for bringing this to our attention.

10/10 Fremragende

Larry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Rhonda - GM den 30. nov. 2023
Tahnk you for rating our hotel following your stay.

10/10 Fremragende

Cathy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast options were good. Cleaning crew was nice and helpful. Overall cleanliness of the hotel was good.
Overnattede 3 nætter i november 2023
Svar fra Rhonda - GM den 29. nov. 2023
It sounds like you had a positive experience with breakfast and the cleaning crew during your stay at the hotel. Cleanliness is always important, and it's great to hear that it met your expectations overall.

10/10 Fremragende

Anastacia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Rhonda - GM den 23. nov. 2023
Thanks for rating our hotel following your stay.

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Rhonda - GM den 14. nov. 2023
Thank you for rating our hotel following your stay.

8/10 Udmærket

Christine r

Synes godt om: Faciliteter
Just fine
Overnattede 1 nat i november 2023
Svar fra Rhonda - GM den 3. nov. 2023
Thanks for rating our hotel following your stay. We hope you'll be back again soon!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Rhonda - GM den 23. okt. 2023
Thanks for rating our hotel following your stay! We hope to serve you again in the future.

10/10 Fremragende

Sue

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beds were comfortable and it was quiet so good sleeping. Breakfast bar was good to start the day. Hotel was convenient for our adventures.
Overnattede 4 nætter i oktober 2023
Svar fra Rhonda - GM den 18. okt. 2023
It sounds like you had a pleasant stay at the hotel! Comfortable beds, a quiet environment for a good night's sleep, and a satisfying breakfast are all important factors for an enjoyable stay. Additionally, having a convenient location for your activities is a great bonus. If you have any more questions or would like to share more about your experience, feel free to do so.

8/10 Udmærket

Randy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Rhonda - GM den 16. okt. 2023
Thanks for rating our hotel following your stay.

8/10 Udmærket

Constance

Overnattede 6 nætter i september 2023
Svar fra Rhonda - GM den 30. okt. 2023
Thank you for rating our hotel following your stay.

10/10 Fremragende

Erica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice, quiet,clean,nice people 👍
Overnattede 2 nætter i september 2023
Svar fra Rhonda - GM den 2. okt. 2023
We're delighted to hear that you found our hotel nice, quiet, clean, and that you had the pleasure of meeting our friendly staff. Your kind words are greatly appreciated, and we look forward to providing you with the same excellent experience on your next visit. Thank you for your wonderful review!

10/10 Fremragende

Crystal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Rhonda - GM den 29. sep. 2023
Thanks for rating our hotel following your recent stay. We hope you'll visit again.

10/10 Fremragende

Wayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Rhonda - GM den 27. sep. 2023
Thank you for rating our hotel following your stay.

10/10 Fremragende

Aubrey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the staff and Rhonda!
Overnattede 1 nat i september 2023
Svar fra Rhonda - GM den 21. sep. 2023
Thanks for the great review! We sincerely hope you'll visit again, soon.

10/10 Fremragende

douglas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasant experience all the way around. We'll be back for sure.
Overnattede 3 nætter i september 2023
Svar fra Rhonda - GM den 18. sep. 2023
Thanks for the great review! We hope your next visit is soon.

10/10 Fremragende

Robert

Overnattede 3 nætter i september 2023

10/10 Fremragende

Audra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Rhonda - GM den 9. sep. 2023
Thanks for rating our hotel following your stay. We hope to serve you again.

10/10 Fremragende

anthony

Overnattede 1 nat i september 2023
Svar fra Rhonda - GM den 6. sep. 2023
Thank you for rating our hotel following your stay. We hope to see you again!

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Rhonda - GM den 30. aug. 2023
Thanks for rating our hotel.

8/10 Udmærket

Eva

Rejste med familie
Synes godt om: Faciliteter
Very good location. Handy for everything. Very clean.
Overnattede 3 nætter i august 2023
Svar fra Rhonda - GM den 22. aug. 2023
Thanks for reviewing our hotel following your stay. Glad you enjoyed the location, and the cleanliness of the hotel. We hope you'll be back to visit again, soon!

2/10 Forfærdeligt

Sergey

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room is not as pictured. Very old compared to picture and smell was horrible
Svar fra Rhonda - GM den 21. aug. 2023
Thank you for rating our hotel following your stay. We appreciate candid feedback. I am checking into your reservation to see if I can determine what guest room was occupied. I will then ensure our photos online are correct. I will also be able to go to the guest room to see if I can identify and resolve any odor you refer to. Again, we appreciate your feedback, and I apologize your stay was not what you expected. Please feel free to reach out to hotel management if we can be of further assistance.

10/10 Fremragende

Elizabeth

Rejste med familie
Synes godt om: Faciliteter
Our room was very clean. All staff were friendly and helpful. We would definitely stay here again.
Overnattede 5 nætter i august 2023
Svar fra Rhonda - GM den 17. aug. 2023
We love seeing great reviews, as they tell us what we're doing well and motivate the team to continue providing excellent service. Thanks for sharing your feedback with us; we hope you'll visit again!

6/10 Okay

Tracy

Rejste med familie
Synes godt om: Rengøring, service og personale
.
Overnattede 4 nætter i august 2023
Svar fra Rhonda - GM den 7. aug. 2023
Thank you for rating our hotel following your stay. We hope you'll be back.

10/10 Fremragende

Jeremy

Overnattede 2 nætter i juli 2023
Svar fra Rhonda - GM den 30. aug. 2023
Thanks for rating our hotel.

10/10 Fremragende

John

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 1 nat i juli 2023
Svar fra Rhonda - GM den 4. aug. 2023
Thanks for rating our hotel following your stay!

6/10 Okay

Klaus

Rejste med partner
Synes godt om: Service og personale
Der Aussenbereich war nicht sauber
Overnattede 4 nætter i juli 2023
Svar fra Rhonda - GM den 31. jul. 2023
We appreciate your review, and apologize the outside of the hotel was not clean at the time of your arrival.

10/10 Fremragende

Austin

Overnattede 1 nat i juli 2023
Svar fra Rhonda - GM den 21. aug. 2023
Thank you for rating our hotel.

10/10 Fremragende

Kenneth

Overnattede 1 nat i juli 2023
Svar fra Rhonda - GM den 11. aug. 2023
Thanks for rating our hotel!

10/10 Fremragende

Arianne, Chicago

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Viajamos en familia y la estancia fue muy buena, está en área tranquila nos sentimos seguros, mis hijos disfrutaron de la alberca, el desayuno excelente, lo único es que el cuarto olía a humedad pero todo excelente el personal amable y servicial.
Overnattede 4 nætter i juli 2023
Svar fra Rhonda - GM den 18. jul. 2023
Thank you for choosing to stay with us. We appreciate your loyalty, and hope your family will visit again.

10/10 Fremragende

Sheena

Overnattede 1 nat i juni 2023
Svar fra Rhonda - GM den 14. jul. 2023
Thank you for rating our hotel.

6/10 Okay

whitney

Rejste med familie
Synes ikke om: Rengøring
We had a quick stay but the hotel was rather dirty. The room was fine but had a mildew type odor. Probably won’t be staying there again
Overnattede 1 nat i juni 2023
Svar fra Rhonda - GM den 21. jun. 2023
We apologize you didn't have a great stay! Our hotel normally gets great reviews for cleanliness. I will research your reservation, and find out where we went wrong, and how we can make a future stay better. We hope you'll reconsider staying with us in the future.