Interiør
Tjek tilgængelighed

Anmeldelser af The Arcadian powered by Sonder

3.5 out of 5
The Arcadian powered by Sonder
1200 Beacon St, Brookline, MA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 995 af i alt 2186 anmeldelser" "
Bedømmelse på 8 − Udmærket. 552 af i alt 2186 anmeldelser" "
Bedømmelse på 6 − Okay. 306 af i alt 2186 anmeldelser" "
Bedømmelse på 4 − Dårligt. 187 af i alt 2186 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 146 af i alt 2186 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

David, Santa Cruz

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and good price for corner suite. Light bulb burnt out in room and bathroom doors that did not lock were slight let downs.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Gloria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to Coolidge corner. Walkable area. Nice staff
Overnattede 7 nætter i maj 2024

8/10 Udmærket

Alex

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall pretty decent. Great environment, nice location, good facility and service. I don't like their breakfast selection tho: only milk and bread, no essential proteins like egg or meat in any source. Other than that, there's no vent inside the restroom.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Joel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo bien muy bueno
Overnattede 3 nætter i maj 2024

4/10 Dårligt

Melanie, London

Synes ikke om: Overnatningsstedets tilstand og faciliteter
I booked a room that said “No view” and assumed that meant no nice view. What I didn’t realise is it meant its only windows face an interior hallway. This meant we couldn’t open the curtains at all - as people walking by- or get any natural light. I can’t believe a hotel would even offer such a room.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
AMAZING
Overnattede 1 nat i maj 2024

10/10 Fremragende

Johnathan, Montpelier

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Ryan

Overnattede 1 nat i maj 2024

10/10 Fremragende

Corinne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great area reminded me of an IBIS European type hotel.
Overnattede 2 nætter i maj 2024

6/10 Okay

Neelufar

Rejste med familie
Synes ikke om: Rengøring, faciliteter
When we checked in for our 5 day/4 night stay, it was clear that the room had been only partially cleaned; there were trash items on the carpet and floors (eg, dried grape stems) and crumbs in the drawers. We were informed that the room would be serviced "every other day" but no one came to clean, and it was only after we notified the front desk that the room was serviced on Day 4 (we were leaving the next day). The breakfast service was good and the rest of the facilities looked fine, except that the lobby carpets hadn't been vacuumed when we arrived and they were in the exact same condition when we left 5 days later (I have photos of all of the above).
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Alejandra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It could be an amazing place, but it needs some more care. The floor in the lobby was always sticky, and the upholstery dirty (but not sticky). They ran out of coffee early afternoon and wouldn't replace. The room's WC it was so low it was dangerous bc of the placement in front of the shower. And it was super noisy, not because of guests but plumbing and ac. You could tell everytime when somebody opened a faucet or used the bathroom. Lastly, thier check id is a hassle; had to try on 3 different computers, and no one responded when I tried to contact support. No people available. Otherwise it was a great stay, great location and convenient. Would stay again, no problem
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Bing

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024

6/10 Okay

Julia Ann Covington

Rejste med familie
Synes godt om: Service og personale
This hotel is so close to BU we could easily walk or take the T anywhere. The AC thermostat was not calibrated correctly and the room stayed quite warm. The ventilation in the bathroom was not sufficient so the room really heated up when any of us took a shower. The sofa bed mattress was no good. I miss the catered hot breakfast option. There are ice machines only on every other floor. We stay here for the location.
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Aliza

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

mahnaz

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
You can’t get a good rest at this property . Music blasting in the hallways through out the night . No protein of any kind for breakfast and no windows to outside
Overnattede 4 nætter i maj 2024
Svar fra Sonder den 24. maj 2024
Hi Mahnaz, thank you for your honest feedback and we’re sorry for the nearby noise levels. This is a popular neighborhood with a buzzing nightlife and we feel awful for it disrupting your stay. Please reach out to us before your next stay and we can provide complimentary earplugs and a white noise machine. While we understand that may not fully solve the problem, we want to help reduce the street noise however we can.

10/10 Fremragende

Xiaoling, Fremont

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
很满意
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Mary

Synes godt om: Service og personale
Breakfast was from 7am to 10am I was at breakfast two mornings before 9am and only coffee and bagel left and when I enquired about muffins and pastries they said they were finished
Overnattede 7 nætter i maj 2024

2/10 Forfærdeligt

Oguz

Rejste med familie
Synes ikke om: Rengøring, service og personale
Cannot open any windows, can hear every noise in the neighboring room, have to ask for room cleaning, very basic breakfast, has no facility for any simple functions like printing a page or two! It is just like a dormitory.
Overnattede 5 nætter i maj 2024
Svar fra Sonder den 23. maj 2024
Hi Oguz, thank you for your honest feedback. It saddens us that your stay fell short of expectations. While we do not offer daily cleanings at this location, all guests can book on-demand housekeeping services. This ensures you can enjoy an uninterrupted and environmentally sustainable stay. We’re sorry if this was different than what you expected, and we’ll have our team review the listing details. Your feedback means a lot to us as it helps us continuously improve our hospitality standards.

8/10 Udmærket

Pedro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good place to stay when visiting Boston in the very nice Brookline town. Right beside Coolidge Corner.
Overnattede 4 nætter i maj 2024

6/10 Okay

Rosa

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Service og personale
The property was fair , but no one cleaned our room and we hadn’t put out a no disturb sign
Overnattede 2 nætter i maj 2024
Svar fra Sonder den 22. maj 2024
Hi Rosa, thank you for sharing your feedback. While we do not offer daily cleanings at this location, all guests can book on-demand housekeeping services. This ensures you can enjoy an uninterrupted and environmentally sustainable stay. We’re sorry if this was different than what you expected, and we’ll have our team review the listing details. Your feedback means a lot to us as it helps us continuously improve our hospitality standards.

8/10 Udmærket

Melissa

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Nice breakfast and a good value for staying in the Boston area. Housekeeping was very loud in the mornings which woke us up, and they knocked on our door to bug us well before checkout on the day we were leaving. I’ve never had that experience before.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

PDD

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Never again. Bad in every way and the service via the app is ridiculous to say the least. Stains on the carpet, air conditioning noisy continuously, broken shower soap unit fixations, need to speak with reception and you are transferred to a call centre and the view is something to be desired. The parking arrangements were so complicated & I travel often - I can only imagine how someone that does not travel often like myself would cope.
Svar fra Sonder den 22. maj 2024
Thank you for sharing your experience. We're very sorry about the issues you had during your stay. Our team has been notified about the cleanliness and maintenance problems and is working to address them right away. Should you decide to give us another chance, we'd love the opportunity to make it up to you.

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Súper good
Overnattede 1 nat i maj 2024

10/10 Fremragende

Parker

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Ragaa, Northbrook

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Alexander

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and comfy good service
Overnattede 1 nat i maj 2024

8/10 Udmærket

Andrea, mesa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed the area that the hotel is located at. The room itself was a little small and the walls are kind of thin. I was recommended for the price
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Lynda

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk, housekeeping and maintenance were exceptional Will stay again
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Asmita

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room had a musty smell throughout our stay and keeping the fan on did not help. We could hear everything that was happening in corridor (people walking, talking) as our room had corridor view. The staff was not friendly and didn’t provide extra towels we needed as the shower water comes out on the bath floor and there were no bath mats.
Overnattede 3 nætter i maj 2024
Svar fra Sonder den 16. maj 2024
Thank you for sharing your experience with us, Asmita. We're truly sorry about the challenges you encountered during your stay. We apologize for any lapses in service from our staff and for the oversight regarding the towels and bath mats. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We appreciate your patience and understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Fremragende

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place and venue
Overnattede 2 nætter i maj 2024

8/10 Udmærket

xuehua

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cgeat hotel very convenient and clean
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Nadia

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Good for a few days stay
Overnattede 4 nætter i marts 2024

4/10 Dårligt

Mindee, Naperville

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
.
Overnattede 3 nætter i maj 2024
Svar fra Sonder den 14. maj 2024
Hi Mindee, thank you for leaving a review. Please let us know if there's anything we could have done to improve your stay. Our support team is available 24/7.

8/10 Udmærket

Abdulaziz

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 5 nætter i maj 2024

6/10 Okay

Hongmei

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
The front desk guy did not explain anything about the property. He did not mention that a room service request has to be placed with the front desk. I waited 2 days for the service and it did not happen. On the second day, i asked the cleaning lady if she coukd have someone clean up the room while i was gone and she said she will tell someone on my behalf. I came back at 4pm, room was not cleaned or made up. I called the front desk and i was told the cleaning crew left at 2:30 and it is too late. All in all, i stayed 3 days with no room service. What a shame!
Overnattede 3 nætter i maj 2024
Svar fra Sonder den 14. maj 2024
Hi Hongmei, thank you for sharing your feedback. We’re sorry for any miscommunication regarding the front desk. Our app is designed as a virtual concierge, and guests can check in on their own time. We also have a local team available if you need any assistance in person. We apologize again if this did not meet your expectations. If you’re open to giving us another chance, we’d love the opportunity to make it up to you in the future.

8/10 Udmærket

Melina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall, I loved the property, the area, all the amenities, and the staff especially was always so nice and helpful! The only thing I had particular trouble with was the hotel room bathroom which was a little difficult to flush for some reason and would take multiple attempts. My room was also missing a hooks to hang our bath towels but we made due. Other than these little things, everything else was very nice and I would definitely book here again!
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Cinzia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ottimo posto dove soggiornare a Boston senza spendere una fortuna. Letto e cuscino molto comodi. Abbiamo spento il condizionatore perché rumoroso di notte, a parte questo la stanza era molto silenziosa e la qualità del sonno ottima. Comodamente raggiungibile con i mezzi pubblici. Il check in si effettua on line ma al banco reception c’è personale h 24, tutti molto gentili. Lo consiglio.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great unique hotel.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale
Peaceful
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Valerie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent place to stay in Boston. Price is good . Convenient easy to walk to restaurants, Trader Joe’s . Room are clean and comfortable. Parking close. Nice breakfast and coffee and tea always available. This is our second stay here , we will be back

10/10 Fremragende

Kathryn

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved our stay here
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Fannie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pretty nice but we didn't get room service most of the time we were there even though we requested it on the app
Overnattede 5 nætter i maj 2024

6/10 Okay

cherumgottil

Rejste med familie
Synes godt om: Rengøring, service og personale
Overall a good place to stay, right next to a T station, nice neighborhood, lots of restaurants in walkable distance. What I did not like is the abnormal toilet seat in my room. It was so low as if meant for a kid. An elderly person would struggle to get up from that. Hence 3 stars.
Overnattede 4 nætter i maj 2024

6/10 Okay

Amy

Overnattede 2 nætter i maj 2024
Svar fra Sonder den 15. maj 2024
Hi Amy, thank you for leaving a review. Please let us know if there's anything we could have done to improve your stay. Our support team is available 24/7.

8/10 Udmærket

Caleb

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

bin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Devarajan, Vizag

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 4 nætter i april 2024

10/10 Fremragende

James

Overnattede 4 nætter i april 2024

6/10 Okay

Aishwarya

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
They did not clean our room. Not happy with the cleanliness of room.
Overnattede 7 nætter i april 2024

10/10 Fremragende

Yulin

Overnattede 6 nætter i april 2024