Interiør

Anmeldelser af Aloft Bogota Airport

3.5 out of 5
Aloft Bogota Airport
Avenida Calle 26 #92-32, Bogotá, Distrito Capital

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 646 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 253 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 61 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 1005 anmeldelser" "

9,6/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Karin

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2018
Svar fra Alejandra Gómez den 3. mar. 2019
Fue un placer tenerle con nosotros, enviamos un cordial saludo de parte de todo el equipo Aloft.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Luz Alcira den 21. maj 2016
Dear Guest Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We hope to welcome you back at Aloft Bogota Airport. Best Regards

10/10 Fremragende

Line Beck, Aarhus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Hotel!
We had a great stay at the Aloft Bogota Hotel! It is a perfect hotel when you arrive in Bogotá late night, and has a flight the next day. Free airport transfer and amazing breakfast. We would at anytime choose this hotel again if we have a transit night in Bogotá.
Svar fra Luz Alcira den 21. maj 2016
Dear Guest Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We hope to welcome you back at Aloft Bogota Airport. Best Regards

10/10 Fremragende

Rosita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente
Overnattede 1 nat i maj 2024
Svar fra Rosita den 11. maj 2024
Dear Ms. RositaThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Rosita

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buena elección para el acceso
Overnattede 3 nætter i maj 2024
Svar fra Rosita den 9. maj 2024
Apreciada Sra. RositaMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenida. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

4/10 Dårligt

Harald

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Harald den 9. maj 2024
Apreciado Sr. HaraldPara nosotros ha sido muy grato contar con su visita en Aloft Bogota Airport Hotel y agradecemos por elegirnos como su lugar de hospedaje y descanso en la ciudad de Bogotá.Igualmente estamos muy interesados en recibir cualquier observación o sugerencia sobre aquellos aspectos que desde su punto de vista podríamos mejorar, o saber si durante su visita se presentó algún evento desafortunado que impidió generar en usted una experiencia mas memorable.Seguiremos trabajando con todo nuestro cariño y dedicación para mejorar la experiencia de cada uno de nuestros huéspedes.Esperamos tenerlo con nosotros en un futuro no muy lejano. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

6/10 Okay

Michelle

Overnattede 1 nat i maj 2024
Svar fra Michelle den 11. maj 2024
Dear Ms. MichelleFor us it has been a pleasure have your visit at Aloft Bogota Airport Hotel, and thank you for choosing us as your place of lodging and rest in the city of Bogota.How ever we would like to know if you have any suggestions regarding those items that didnt get an excellent rating. Or to know if during your visit any unfortunate event occurred that prevented you from generating a more memorable experience.We continue working with all our love and dedication in action plans, that allow us to improve the experiencie of each of our guests.We hope to have you back at the hotel and to have the pleasure of serving you. Have a great day.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

vickiana, New york

Synes godt om: Rengøring
Overnattede 25 nætter i april 2024

10/10 Fremragende

Jairo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente location. Safe place. Variety of places to eat.
Overnattede 1 nat i april 2024
Svar fra Jairo den 2. maj 2024
Dear Mr. JairoThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Edwin

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bien
Overnattede 2 nætter i april 2024
Svar fra Edwin den 29. apr. 2024
Apreciado Sr. EdwinMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

Roberto, Carolina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is well located,easy to check in and service is outstanding.
Overnattede 1 nat i april 2024
Svar fra Roberto den 25. apr. 2024
Dear Mr. RobertoThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Michele

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i april 2024
Svar fra Michele den 19. apr. 2024
Dear MicheleThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Roberto, Carolina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is close to the airport.
Overnattede 1 nat i april 2024
Svar fra Roberto den 13. apr. 2024
Dear Mr. RobertoThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

cinthia Massiel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente
Overnattede 4 nætter i april 2024
Svar fra Cinthia den 12. apr. 2024
Apreciada Sra. CinthiaMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenida. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

Mauricio

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel tiene un ambiente muy agradable que te motiva a disfrutar de sus instalaciones. El personal de recepción y restaurante fueron muy amables. La habitación cómoda y agradable, con las amenidades necesarias para hacer agradable la estadía. La zona es tranquila y segura y con facilidad de acceso al transporte público
Svar fra Mauricio den 11. apr. 2024
Dear Mr. LozanoThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pour ceux recherchant une chambre près de l’aéroport, très bien et aussi nous retrouvons un super marché devant, très pratique.
Overnattede 1 nat i april 2024
Svar fra Patrick den 6. apr. 2024
Dear Mr. PatrickThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Julio

Overnattede 1 nat i april 2024
Svar fra Julio den 27. apr. 2024
Apreciado Sr. JulioMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

Diana

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the stayed at Aloft. Restaurant service incredibly slow. The lady at the front desk who seemed to be the manager was rude and every time we had a question was never able to answer, we asked the shuttle driver to put our luggage in the car and she called him in and yelled at the poor guy for doing so 5 min before the time. I felt terrible for the way she addressed the issue in front of everyone.
Overnattede 4 nætter i januar 2024
Svar fra Diana den 19. mar. 2024
Dear Ms. DianaThank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.we know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel. We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

8/10 Udmærket

Alejandro

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Restaurant food needs improvement.
Overnattede 3 nætter i marts 2024
Svar fra Alejandro den 19. mar. 2024
Dear Mr. Alejandro Thank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.we know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel.We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

6/10 Okay

Alejandro

Rejste med partner
Synes ikke om: Rengøring
In general it was a decent stay except for the fact my room was not clean. I found stains, hairs and dust. Breakfast was good.
Overnattede 1 nat i marts 2024
Svar fra Alejandro den 18. mar. 2024
Dear Mr. AlejandroThank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.we know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel.We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

6/10 Okay

Lizeth

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Location close to the airport. No hot water! We could not enjoy showering because the water was cold.
Overnattede 1 nat i marts 2024
Svar fra Lizeth den 15. mar. 2024
Dear Ms. LizethThank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved. We know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel.We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

2/10 Forfærdeligt

diego, BEVERLY HILLS

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Diego den 13. mar. 2024
Apreciado Sr. DiegoMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, para nosotros es de gran valor su retroalimentación, y queremos ofrecer nuestras sentidas disculpas por las molestias que se presentaron en su estadíaDefinitivamente esta no es la percepción que queremos que nuestros huéspedes se lleven de nuestro hotel.Continuamos trabajando con la mayor dedicación para mejorar la experiencia en su próxima visita.Esperamos que su próximo paso por Bogotá, nos siga incluyendo en su itinerario y así poder brindar el trato que usted merece. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

4/10 Dårligt

Elizabeth

Rejste med partner
Synes godt om: Rengøring
Aloft is pretty consistent in appearance and service world wide. Pros: quiet room with comfortable beds, good breakfast, decent location with shops and cafes nearby. Cons: NO hot water!! Inconsistent room service, and room with zero ventilation (windows don’t open and no a/c made it stifling in the room, but we were told this was because they were eco-friendly…)
Overnattede 2 nætter i marts 2024
Svar fra Elizabeth den 11. mar. 2024
Dear Ms. ElizabethThank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.We know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel.We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

8/10 Udmærket

Bud

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Everything was fantastic
Overnattede 6 nætter i marts 2024
Svar fra Bud den 11. mar. 2024
Dear BudThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Emin Ercument

Overnattede 1 nat i marts 2024
Svar fra Emin Ercument den 9. mar. 2024
Apreciado Sr. EminMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

Constanza, kissimmee

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient to have a free airport shuttle. Wonderful breakfast Friendly staff Near a mall (2 blocks away)
Overnattede 1 nat i februar 2024
Svar fra Constanza den 6. mar. 2024
Apreciada Sra ConstanzaMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenida. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

Karglis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente
Overnattede 1 nat i marts 2024
Svar fra Karglis den 4. mar. 2024
Apreciado KarglisMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tanespeciales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

Helen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It's Awsome!
Overnattede 1 nat i februar 2024
Svar fra Helen den 27. feb. 2024
Dear Ms. HelenThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Maria, Wichita

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and close to airport with shuttle !
Overnattede 1 nat i februar 2024
Svar fra Maria den 26. feb. 2024
Dear Ms Mario Thank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

8/10 Udmærket

Jose Antonio, Flowery Branch

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's clean and convenient. I wish their bar and food service was open for longer.
Overnattede 2 nætter i februar 2024
Svar fra Jose Antonio den 26. feb. 2024
Dear Mr Jose AntonioThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Design
Overnattede 1 nat i februar 2024
Svar fra Stephen den 22. feb. 2024
Dear Mr StephenThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

8/10 Udmærket

Noel, Miami

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The shuttle service only works every hour from 5 to 11:00 pm The bed mattress are very hard
Overnattede 1 nat i februar 2024
Svar fra Noel den 20. feb. 2024
Dear Mr Noel Thank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.We know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel. We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

8/10 Udmærket

Elizabeth

Overnattede 1 nat i februar 2024
Svar fra Elizabeth den 22. mar. 2024
Apreciada Sra. ElizabethMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenida Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

4/10 Dårligt

Roshan

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
No A/C in the rooms, which is not advertised anywhere. Unfortunately, it was quite warm and uncomfortable over night and during the day with the sun heating the room. Everything else about the property was great, especially the staff.
Overnattede 4 nætter i januar 2024
Svar fra Roshan den 14. feb. 2024
Dear RoshanOn behalf of the entire team at Hotel Aloft Bogota Airport, I would like to express our most sincere apologies for the lack of air conditioning during your stay at our hotel. We understand how important it is to have essential amenities, and we deeply regret that we have not met your expectations in this regard.We value our guests and their satisfaction is our top priority. We hope to have the opportunity to welcome you again in the future and show you that we can provide you with a much more pleasant experience.Thank you for your understanding and patience.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Liliana maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Liliana maria den 15. feb. 2024
Apreciada Sra Liliana mariaMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenida. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

Adriana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s guaranteed you’ll have a good stay. The property is in very good conditions in general. Service of all staff is great, specially the restaurant and transfer to airport. I would only point out that the bathroom downstairs in the lobby, could’ve been a bit cleaner.
Overnattede 1 nat i februar 2024
Svar fra Adriana den 13. feb. 2024
Dear Ms AdrianaThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

6/10 Okay

Miguel, Calgary

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The hotel didn’t have Air Conditioning to be eco friendly, they brought up a fan that was falling apart, food was good, but the bed was a slate of titanium, awful sleep
Overnattede 1 nat i februar 2024
Svar fra Miguel den 13. feb. 2024
Dear Mr Miguel Thank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.we know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel. We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Noel, Miami

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra Noel den 12. feb. 2024
Apreciado Sr NoelMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

Robert D

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Muy buena opción cerca al aeropuerto
Overnattede 1 nat i februar 2024
Svar fra Robert den 9. feb. 2024
Apreciado Sr RobertMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

6/10 Okay

Lorena

Overnattede 1 nat i februar 2024
Svar fra Lorena den 22. mar. 2024
Apreciada Sra. LorenaMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, para nosotros es de gran valor su retroalimentación, y queremos ofrecer nuestras sentidas disculpas por las molestias que se presentaron en su estadía, por supuesto estas situaciones particulares serán revisadas directamente con los jefes de las áreas involucradas.Definitivamente esta no es la percepción que queremos que nuestros huéspedes se lleven de nuestro hotel.Continuamos trabajando con la mayor dedicación para mejorar la experiencia en su próxima visita.Esperamos que su próximo paso por Bogotá, nos siga incluyendo en su itinerario y así poder brindar el trato que usted merece. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean, convenient and great service
Excellent hotel in a convenient and safe location. Very clean, good food options in and outside of the hotel. Good shuttle service. Typically, I find pet friendly hotels to be a bit run down. This was not - highly recommend.
Overnattede 1 nat i februar 2024
Svar fra Lisa den 5. feb. 2024
Dear Ms LisaThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

8/10 Udmærket

Gustavo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Gustavo den 5. feb. 2024
Apreciado Sr GustavoPara nosotros ha sido muy grato contar con su visita en Aloft Bogota Airport Hotel y agradecemos por elegirnos como su lugar de hospedaje y descanso en la ciudad de Bogotá.Muchas gracias por compartir su experiencia, nos alegran bastante sus calificaciones y buenos comentarios. Igualmente estamos muy interesados en recibir cualquier observación o sugerencia sobre aquellos aspectos que desde su punto de vista podríamos mejorar, o saber si durante su visita se presentó algún evento desafortunado que impidió generar en usted una experiencia mas memorable.Seguiremos trabajando con todo nuestro cariño y dedicación para mejorar la experiencia de cada uno de nuestros huéspedes.Esperamos tenerlo con nosotros en un futuro no muy lejano. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

Gonzalo

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Gonzalo den 5. feb. 2024
Apreciado Sr GonzaloMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

MAVY

Overnattede 1 nat i februar 2024
Svar fra mavy den 3. feb. 2024
Apreciada MAVYMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenidA. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

Cynthia

Wow
Overnattede 1 nat i januar 2024
Svar fra Cynthia den 2. feb. 2024
Apreciada Sra CynthiaMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenida. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

6/10 Okay

Maria, Alexandria

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale
The hotel is nice and very well located. Beds are terribly hard.
Overnattede 1 nat i januar 2024
Svar fra Maria den 1. feb. 2024
Dear Ms Maria Thank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.we know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel.We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Fremragende

Katherine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Totalmente recomendado, buen ambiente y atención
Overnattede 1 nat i januar 2024
Svar fra Khaterine den 1. feb. 2024
Apreciada Sra KatherineMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenida. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

4/10 Dårligt

Marco

Overnattede 3 nætter i januar 2024
Svar fra Marco den 22. mar. 2024
Apreciado Sr. MarcoMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, para nosotros es de gran valor su retroalimentación.Continuamos trabajando con la mayor dedicación para mejorar la experiencia en su próxima visita.Esperamos que su próximo paso por Bogotá, nos siga incluyendo en su itinerario y así poder brindar el trato que usted merece. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Fremragende

deiry

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was easy. The room is wonderful and front desk very helpful. Meets all Sheraton standards. Very pleased.
Overnattede 1 nat i januar 2024
Svar fra Deiry den 30. jan. 2024
Dear DeiryThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

6/10 Okay

Mansur, Reunion

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
AIRCO did not work properly
Overnattede 1 nat i januar 2024
Svar fra Mansur den 29. jan. 2024
Dear MansurOn behalf of the entire team at Hotel Aloft Bogota Airport, I would like to express our most sincere apologies for the lack of air conditioning during your stay at our hotel. We understand how important it is to have essential amenities, and we deeply regret that we have not met your expectations in this regard.We value our guests and their satisfaction is our top priority. We hope to have the opportunity to welcome you again in the future and show you that we can provide you with a much more pleasant experience.Thank you for your understanding and patience.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport