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Anmeldelser af Caresse, a Luxury Collection Resort & Spa, Bodrum

5 out of 5
Caresse, a Luxury Collection Resort & Spa, Bodrum
Adnan Menderes caddesi No: 89, Asarlik Mevkii PK 225, Bodrum

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 58 af i alt 83 anmeldelser" "
Bedømmelse på 8 − Udmærket. 20 af i alt 83 anmeldelser" "
Bedømmelse på 6 − Okay. 1 af i alt 83 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 83 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 83 anmeldelser" "

9,6/10

Rengøring

9,0/10

Service og personale

9,6/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,6/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Deniz

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, værelsets komfort
Dyreste og dårligste service
Det var det dyreste med det væreste ophold jeg nogensinde har oplevet. Der var en så tydelig forskelsbehandling (service) mellem Residence og Hotel gæsterne. Service var super for de gæster som havde købt en residence mens vi andre som var på hotel ophold blev 2. prioriteret. Også fik vi et værelse lige tæt ved beach restauranten, og den sidste nat vi var der holdte de "fest" der hvor de sang til kl 05 om morgenen. Det var igen residence gæster der sang og spille musik til kl 05 om morgenen. Det var forfærdeligt. Jeg føler at hotellet skylder os en kompensation for denne forfærdelige oplevelse. I det at jeg har booket dette hotel via Hotels.com kommer jeg også til at dele min utilfredshed ved at nævne hotels.com da jeg hsr en forestiling om at de værelser man får på tilbud, bliver altid de dårligste placeringer på hotellet.
Overnattede 3 nætter i juli 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2017

10/10 Fremragende

TOLGA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i marts 2024
Svar fra Ece Aydın den 9. maj 2024
Dear Tolga,Thank you for your wonderful feedback!We are thrilled to hear that you enjoyed your experience with us, from our accommodations to the service provided by our staff. We look forward to welcoming you back in the near future.Ece AydınAssistant Guest Relations Manager

8/10 Udmærket

UGUR

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Harun Nalbat, Hotel Manager den 12. jan. 2024
Değerli Uğur Bey,Caresse, a Luxury Collection Resort & Spa Bodrum'dan selamlar! Öncelikle otelimizde güzel bir konaklama deneyimi yaşadığınız için memnuniyetimizi belirtmek isteriz. Konaklamanız süresince keyifli zaman geçirdiğinizi duymak ve unutulmaz anılarla sizleri uğurladığımızı bilmek bizleri çok mutlu etti. Sizin gibi değerli misafirlerimizin olumlu geri bildirimleri, bizim için büyük önem taşımaktadır. Sizlerin de tatilinizden keyif aldığınızı görmek ve güzel yorumlarınıza tanıklık etmek bizlere ekstra motivasyon sağlamaktadır. Bir sonraki tatilinizde sizleri yeniden Caresse, a Luxury Collection Resort & Spa Bodrum'da ağırlamak dileğiyle. Saygılarımla,Harun NalbatHotel Manager

10/10 Fremragende

Fatima

Overnattede 3 nætter i november 2023
Svar fra Harun Nalbat, Hotel Manager den 20. dec. 2023
Dear Fatima, Warm greetings from Caresse, a Luxury Collection Resort & Spa Bodrum!Thank you very much for your recommendation, it motivates us to continually strive for excellence in all aspects of our service. We are looking forward to welcoming you back to Caresse, a Luxury Collection Resort & Spa Bodrum as soon as the opportunity arises.Best regards,Harun NalbatHotel Manager

8/10 Udmærket

Edward, Chevy Chase

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring
ultra-modern fittings. space-age . I could not operate even the telephone , staff could not lift the curtain that descended on the sea-facing glass wall. Every body very nice but ultra-modern fittings too modern
Overnattede 1 nat i oktober 2023
Svar fra Harun Nalbat, Hotel Manager den 20. dec. 2023
Dear Edward, Warm greetings from Caresse, a Luxury Collection Resort & Spa Bodrum!Thank you very much for taking the time to share your feedback with us. The satisfaction of our guests is our main priority and we regret to learn that your experience left you with mixed feelings. We highly appreciate your candid review that gives us the opportunity to enhance the quality of our services. We hope to have the pleasure of welcoming you back soon at Caresse, a Luxury Collection Resort & Spa Bodrum.Best regards,Harun NalbatHotel Manager

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful beach view
A beautiful hotel, lovely view, small stone beach and clear water and great breakfast. Pricy restaurants
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Aida

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice, new property. Very clean. Food and drink service is overpriced and service have room for improvement. Otherwise it’s beautiful hotel with nice amenities
Overnattede 4 nætter i juli 2023

10/10 Fremragende

Neil

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property is stunning. Everything is so beautiful and luxurious. The service is amazing. I would definitely recommend this property to anyone. It’s not cheap, but well worth the price.

10/10 Fremragende

Carolynn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juni 2023

10/10 Fremragende

Avi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juni 2023

10/10 Fremragende

Nahla

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay very nice staff and very clean
Overnattede 4 nætter i maj 2023
Svar fra Guest Service Team den 21. maj 2023
Dear Nahla;Thank you for your review about your stay with us.Looking forward to welcoming you again in the near future.Best regards

8/10 Udmærket

SAUL

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
the property is new and located in a beautiful setting. food was good, beach and pool area was very nice. Staff was pleasant and helpful but they need to be trained more.
Overnattede 4 nætter i maj 2023
Svar fra Guest Service Team den 15. maj 2023
Dear Mr. Sau,Dear Mr. Brown;We would like to thank you to share your comments with us.We are delighted to hear that you had a great time with us. It was a pleasure to have you in our beautiful hotel. We are taking notes about training to staff thank you so much it will be very useful for our improvement.Looking forward to welcoming you again in Caresse, a Luxury Collection Resort & Spa.Sincerely;Guest Service Team

10/10 Fremragende

Natalie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are extremely pleasant. Service is of very high standard, staff very helpful. My housekeeper was very trustworthy and gave me great services throughout my stay. Shall return before the end of summer beautiful holiday destination/hotel
Overnattede 3 nætter i april 2023
Svar fra Caresse, a Luxury Collection Resort & Spa den 21. apr. 2023
Dear Natalie;We would like to thank you to share your comments with us.We are delighted to hear that you had great time with us. It was a pleasure to have you in our beautiful hotel. Looking forward to welcome you again in Caresse, a Luxury Collection Resort & Spa.Sincerely;Guest Service Team

8/10 Udmærket

Eliahu

Overnattede 3 nætter i september 2022

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Summer 2022
Wonderful experience at Caresse we enjoyed every minutes we spend there, the beach was beautiful. I would like to thank Mr. Onur for making our stay at ease stress free. And Mr. Utim at the reception such a professional guy, thank you so much 😊
Overnattede 8 nætter i august 2022
Svar fra Alex Mousios / General Manager den 26. dec. 2022
Dear Guest,Thank you so much for your great feedback. We are delighted to see that you fully enjoyed your daughter’s wedding and that you were impressed with the service received. Your feedback is huge motivation for us to continue directing our efforts into delivering an impeccable service to all our guests. Thank you once again for choosing Caresse, a Luxury Collection Resort & Spa, Bodrum and we hope to welcome you again on your next visit to Bodrum.Sincerely,

6/10 Okay

Abdullah

Overnattede 7 nætter i august 2022

10/10 Fremragende

michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property and rooms. Sea view is worth the premium.
Overnattede 1 nat i maj 2022
Svar fra Alex Mousios / General Manager den 26. dec. 2022
Dear Mr. Michael,Thank you so much for your great feedback on your recent stay in our hotel. We are happy to see that you enjoyed your stay and that you recognized the effor of our staff who always aim at delivering their service at the highest level. Looking forward to hosting you in our hotel again to deliver a perfect stay that you have come to expect from Caresse, a Luxury Collection Resort & Spa, Bodrum.Sincerely

10/10 Fremragende

Farah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Incredible stay. Unforgettable experience staying here. The views are breathtaking
Overnattede 2 nætter i maj 2022
Svar fra Alex Mousios / General Manager den 26. dec. 2022
Dear Ms Farah,Thank you so much for your great feedback on your recent stay in our hotel. We are happy to see that you enjoyed your stay and that you recognized the effor of our staff who always aim at delivering their service at the highest level. Looking forward to hosting you in our hotel again to deliver a perfect stay that you have come to expect from Caresse, a Luxury Collection Resort & Spa, Bodrum.Sincerely

10/10 Fremragende

Jonny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2022

10/10 Fremragende

Joanna

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2022

10/10 Fremragende

Türker

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles war super, nichts auszusetzen
Overnattede 8 nætter i september 2021

8/10 Udmærket

Burak

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2021

8/10 Udmærket

seham

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2021

10/10 Fremragende

MOHAMED ANTRI

Overnattede 3 nætter i august 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel with stunning view. The staff is very professional and friendly. The food is very tasty. Thank you Caresse team for making our stay memorable. We will definitely come back and will recommend it to all our friends.
Overnattede 4 nætter i maj 2021
Svar fra Alex Mousios / General Manager den 26. dec. 2022
Dear Guest,Thank you so much for your great feedback on your recent stay in our hotel. We are happy to see that you enjoyed your stay and that you recognized the effor of our staff who always aim at delivering their service at the highest level. Looking forward to hosting you in our hotel again to deliver a perfect stay that you have come to expect from Caresse, a Luxury Collection Resort & Spa, Bodrum.Sincerely

8/10 Udmærket

Aziz, Kuwait

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely view, friendly staff, clean and well organized room.
Overnattede 1 nat i oktober 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2020
Svar fra Serkan Ozcan den 4. nov. 2020
Dear Guest, We are delighted to receive your survey which has understood your stay was at your satisfactory. We look forward to welcome you back to our lovely resort. Best regards, Serkan Ozcan Front Office Manager

2/10 Forfærdeligt

Hikmat

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2020

8/10 Udmærket

Murat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kaliteli şık ve iyi hizmet
Overnattede 2 nætter i september 2020

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2020
Svar fra Serkan Ozcan den 22. okt. 2020
Dear Ms. Laura, Thank you very much for positive feedback. We look forward welcome you back in the near future. Best regards, Serkan Ozcan Front Office Manager

8/10 Udmærket

Jason Josh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good property for sunrise
our stay was nice. a little dated with fake plants dotting the property. But staff was friendly and efficient. Beach was clean and good location best for sunrise as it doesn’t see the sunset . Rooms have semi blocked ocean views.
Overnattede 1 nat i oktober 2020
Svar fra Serkan Ozcan den 22. okt. 2020
Dear Mr. Josh, Thank you very much for your valuable feedback. Caresse is taking most advantage of being in the beauty of natüre and very careful on live plants and envoirnment. I would be very happy if you expand the outdated fake plants comments. We look forward to welcome you back to our lovely hotel. Best Regards, Serkan Ozcan Front Office Manager

10/10 Fremragende

Ömer sefa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2020

10/10 Fremragende

NJTraveler, NewJersey

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a wonderful time at this beautiful hotel! The property is beautiful, clean and the rooms are very nicely appointed. The only “complaints “are that the only restaurant is expensive and serves only Asian/Japanese sushi on the menu. There should be more options available. Also, there is no concierge desk and the front desk staff seems to be frequently overwhelmed with guests arriving, departing or needing assistance. We visited the other Marriott property in the area called Bodrum Edition, which was very lovely and I had fantastic restaurants. If we were to return, we would probably stay there instead.
Overnattede 4 nætter i september 2020
Svar fra Serkan Ozcan den 14. okt. 2020
Dear NJ Traveler, Thank you very much for your constructive feedback. We will definetly take in serious consideration all your comments, as we are seeking all oppurtunuties to improve our services. We look forward to welcome you back to our lovely property. Best regards, Serkan Ozcan Front Office Manager

10/10 Fremragende

Verificeret rejsende

Overnattede 4 nætter i august 2020
Svar fra Serkan Ozcan den 14. okt. 2020
Dear Mr. Anonymous, Thank you very much your nice feedback. We look forward to see you near future in our lovely resort. Best regards, Serkan Ozcan Front Office Manager

4/10 Dårligt

François

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
A fuir
Personnel incompétent. Niveau d'anglais médiocre et surtout aucun respect du port du masques durant le service et en cuisine... les cuistos ne portent jamais de masque pour cuisiner. Ce n'est pas faute d'avoir parlé avec plusieurs manager dont leur directeur général rien m'a changé pendant les 4 jours de ce sejour...
Overnattede 4 nætter i august 2020
Svar fra Serkan Ozcan den 17. okt. 2020
Chér François, Nous nous excusons pour tous les inconvénients. Nous avons pris les mesures nécessaires et corrigé pour tout le personnel. Nous sommes impatients de vous accueillir de nouveau dans un proche avenir. Sincèrement votre, Serkan Ozcan / Front Office Manager

8/10 Udmærket

Chariie, London

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall we really enjoyed our stay. The amenities are good. We loved the beach area and Buddha Bar - great setting, food & service. However, for a 5 star hotel, some things could be improved. Check in was a little lacklustre - no welcome drink/cold towel etc. on arrival - and housekeeping & guest services were not as efficient as they could have been. Our room wasn’t turned down at night, they were slow to bring things we asked or, didn’t collect our luggage etc. The Goss restaurant was also closed with no explanation as to why in high season. Still enjoyed and would return though for the setting.
Overnattede 2 nætter i august 2020
Svar fra Serkan Ozcan den 17. okt. 2020
Dear Chariie, Thank you very much for your kind respnse to survey. We do apologize not creating a warm welcoming with some drinks. We always do last 4 years however this year due to Covid19 we could not able to implement some of our unique guest touches. I am very sorry of the service delays and we will definetly correct it immediately. We hope you see in the near future much healthy conditions for all around the World. Best regards, Serkan Ozcan/ Front Office Manager

10/10 Fremragende

Sevda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2020

2/10 Forfærdeligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible
This place doesn't just lack attention to detail, it lacks attention to literally everything. I asked for a quiet room. I was told that it's above the restaurant so there will be music until 12 but afterwards quiet. The music was still on 3AM. We went to the beach and there was no "avaliable" places, which in this hotel means that if someone comes in the morning and just puts a hotel towel than it is occupied for the rest of the day. This no way of managing sitting if all guests should have a chance to get a sunbed a some time point during the day and have a good experience. As long as there is no personal belongings, a place should not be occupied. We asked an employee to order at the beach, he promised to be back and never came back. 1h later we finally found another one and he said the same. After explaining that we've been waiting for 1h he took our order. During dinner we had to wait so long to get help and afterwards 3 different employees came and got our order and still it took forever to get our food. We wanted our food at the same time and I got my food 20min before my friends and everything came in the wrong order. Through out the night we had to get up from our table to find someone to help us. For breakfast we had the same experience, we were told there were no seats outside then other guests coming after us went right out and sat down. We had to place our order 5 times. Worst thing, they completely ignore the fact that I have food allergies.
Overnattede 1 nat i juli 2020

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As instalações e o Visual perfeito. Café da manhã excelente.
Overnattede 3 nætter i maj 2018

10/10 Fremragende

Katerina

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Very nice, but ...
The hotel is really very nice, not far from the Bodrum center by taxi, but the service of the hotel Caresse is horrible. The only one person Nurcay was perfect. Actually we are repeated guests and we came back because of her. But she got ill after 4 days of our stay so we had the chance to see that the service doesnt work at all. The room service also terrible. They forgot several time to refill complimentary water and coffee. The lady from houskeeping was very good.
Overnattede 11 nætter i oktober 2019

8/10 Udmærket

John

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Satified, but...
My wife and I celebrated our 25th Anniversary at Caresse during the first week of October. The resort's amenities and location were the primary reasons for us choosing to stay there. The spa and staff were amazing as we were able to enjoy a day of blissful relaxation. Unfortunately, we noticed that much of the resort was not in use and basically not offered to the guests due to the late season accomodations (ie. seating areas without cushions, some stores closed, lack of staff to accommodate guests). Overall it was a peaceful stay but lacked the 5⭐ service and attention to detail that we are accustomed to based on the resort rates.
Overnattede 3 nætter i oktober 2019

10/10 Fremragende

Imad, Riyadh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a total pleasure the entire trip. Food, spa, boat ride, in town transportation
Overnattede 6 nætter i september 2019

10/10 Fremragende

Abdulelah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful vacation at Caresse
We stayed there for 3 nights. Everything was perfect, we really cannot complain.
Overnattede 3 nætter i september 2019

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are great with a great view of the water. Restaurant food is ok but not very good. Food service and quality could be improved.
Overnattede 3 nætter i september 2019

10/10 Fremragende

Jean-Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2019

8/10 Udmærket

DA, New York

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice property and very polite and friendly staff
Overnattede 5 nætter i september 2019

10/10 Fremragende

Isaacmichan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo muy bien, en el checkout tuvimos un inconveniente ya que realice unos pagos en efectivo y no me los querian meter al estado de cuenta hasta que pasaron 15 minutos discutiendo lo hicieron
Overnattede 5 nætter i august 2019

10/10 Fremragende

Naser

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing place
It was amazing! The staff are friendly and very helpful. The hotel is very clean and its a great place for family vacations
Overnattede 4 nætter i juli 2019