On our arrival we confirmed our Hotels.com reservation, our booking at the Akkan Luxury Hotel was for a ground floor double room with "separate seating area", after check-in we were taken up 3 flights of stairs to our room that was approx 10ft square that included the double bed, the bathroom was about 5ft.square that included the shower, toilet and sink, figure it out for yourself.. The next mo I complained to the manager showing him our Hotels.com confirmation and he said that the room we were in was an upgrade, I laughed and asked him if he was joking.. I requested to see the room we had booked which was on the second floor, there are No ground floor rooms, also none of the rooms have "separate seating areas".. This Hotel needs to remove the word "LUXURY" from its title, this is our fourth visit to Bodrum and we have also stayed at the Akkan sister hotels, the Akkan Plus and Akkan Beach, both hotels far superior to the Akkan LUXURY Hotel..