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Anmeldelser af Holiday Inn Express Birmingham - Oldbury, an IHG Hotel

3 out of 5
Holiday Inn Express Birmingham - Oldbury, an IHG Hotel
Junction 2 M5 Birchley Pk, Oldbury, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 522 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 323 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 93 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 32 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 1000 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lars

Overnattede 1 nat i maj 2023
Svar fra HOM den 25. maj 2023
Lars, thanks for your review of our hotel.Thanks for the perfect rating and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Det var nyrenoveret og meget rent. Meget flot i forhold til prisen
Overnattede 4 nætter i maj 2019

10/10 Fremragende

Frances

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was quiet, very comfortable and the staff were smiley, very welcoming and firmly. Was a lovely surprise when I arrived🙂 Thank you all
Overnattede 1 nat i maj 2024
Svar fra HOM den 17. maj 2024
Wow, 5-stars! Thanks so much, Frances. We're thrilled to hear you had a pleasant stay. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Manohar

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
On a busy roundabout but location was good for where I needed to be. Breakfast was good and was included. Staff were very good.
Overnattede 4 nætter i marts 2024
Svar fra Hotel Operations Manager den 2. apr. 2024
Thanks for the review.We're pleased to hear that you enjoyed our breakfast service!We're glad you got a warm welcome from the team!All the best,Jurate

10/10 Fremragende

Rafat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were very helpful
Overnattede 2 nætter i marts 2024
Svar fra Hotel Operations Manager den 2. apr. 2024
Thanks for the review, Rafat.We're pleased to hear that our team's efforts were noticed!All the best,Jurate

10/10 Fremragende

Nigel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel car park was clean and tidy however, the hotel is adjacent to a pub. This is very convenient for meals. The exit road from the hotel leads past the pub and this road is heavily littered with rubbish. It was a bit of an eyesore.
Overnattede 1 nat i marts 2024
Svar fra HOM den 26. mar. 2024
Wow, 5-stars! Thanks so much, Nigel. We appreciate the feedback provided and hope to see you again. All the best, Jurate - Hotel Operations Manager.

4/10 Dårligt

Avinash

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
1, Bar poor services 2, Breakfast no veg. option 3, Services poor Never book this property again
Overnattede 1 nat i marts 2024
Svar fra HOM den 22. mar. 2024
Avinash, thanks for your feedback. We want every guest’s stay to be perfect, so we’re sorry to see this wasn’t the case for you. Please feel free to drop us a message so we can discuss this. All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Debra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Stay
Return visit and hotel did not disappoint. Room well thought out and very clean. Food was excellent and staff really friendly.
Overnattede 1 nat i februar 2024
Svar fra HOM den 28. feb. 2024
Thanks for the 10/10 rating, Debra. Hopefully, we will continue to exceed your expectations. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cramped Rooms
Pros: Breakfast included Cons: Cramped Room: Unfortunately, our room felt like it was too tight for a family with young kids. The space was tight, making it challenging to move around comfortably. Wobbly Sofa Bed: The sofa bed was not in good condition. The springs in the mattress were practically doing a trampoline routine. Backache Alert: I woke up with a backache after a night on that mattress. Not the best start to the day! Overall Impression: While IGH Oldbury has its charms, the cramped room and uncomfortable sofa bed left us yearning for more space.
Overnattede 1 nat i februar 2024
Svar fra HOM den 26. feb. 2024
Hi, thanks for the feedback. Please drop us a message so we can discuss this. All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Kizito

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and friendly
Overnattede 2 nætter i februar 2024
Svar fra HOM den 26. feb. 2024
Wow, 5-stars! Thanks so much, Kizito. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

8/10 Udmærket

Patricia

Overnattede 1 nat i februar 2024
Svar fra HOM den 26. feb. 2024
Hi Patricia, thanks for the amazing rating. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Thomas

Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 20. feb. 2024
Wow! What a wonderful review. Thanks, Thomas.All the best, Jurate -

4/10 Dårligt

pat

Overnattede 2 nætter i februar 2024
Svar fra Hotel Operations Manager den 20. feb. 2024
Pat, thanks for reviewing your recent stay. We’re sorry to hear your time at the hotel wasn’t 5/5. Please know that our team are available 24/7 to help with any issues that might happen during your stay. All the best, Jurate -

8/10 Udmærket

Dylan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location off the motorway. Places to et nearby.
Overnattede 2 nætter i februar 2024
Svar fra Hotel Operations Manager den 20. feb. 2024
Thanks for your lovely review, Dylan.All the best, Jurate -

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice, clean and lovely hotel to stay
Staff are friendly and very helpful. The hotel is very clean and parking is good. The rooms are comfortable and quiet place to rest. Staff cleans the room with very good condition. Breakfast was served hot and good. Hotel location is good to travel around the city.
Overnattede 2 nætter i februar 2024
Svar fra oh den 19. feb. 2024
hi thanks for the kind review

8/10 Udmærket

Denise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable bed :)
Comfortable bed. Room and bathroom were clean, although the drain hole from the hand basin had a bad smell (which I reported to Reception the following morning). You have to sign your car in for parking on a tablet at Reception - there were a number of people signing in when I arrived so I couldn’t get to do it, then forgot as I was going to a funeral the next day and so I’m now worried I will get a parking fine!
Overnattede 1 nat i februar 2024
Svar fra HOM den 16. feb. 2024
Denise, thanks for taking the time to review our hotel! Making sure you have a clean and comfortable room is our housekeeping teams' top priority. Please drop us a message so we can sort this. All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Hanumantha

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 13. feb. 2024
Thanks for your review!All the best,Jurate

6/10 Okay

Rene

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I didn't like the wait to order food, gave up after 25mins
Overnattede 1 nat i februar 2024
Svar fra HOM den 7. feb. 2024
Hi Rene, we appreciate the feedback. Please drop us a message so we can discuss this. All the best, Jurate - Hotel Operations Manager.

6/10 Okay

James

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Unfortunately, the basin waste jammed so unable to release the water from the basin. To be fair, the hotel did offer to swap rooms but as my partner had already been to bed for a couple of hours, we thought it unfair on the hotel staff and as we were only staying for one evening we were prepared for the minor inconvenience.
Overnattede 1 nat i februar 2024
Svar fra HOM den 5. feb. 2024
James, thanks for your feedback. Please know that our team are available 24/7 to help with any issues that might happen during your stay. We appreciate the comments and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Alan

Overnattede 1 nat i februar 2024
Svar fra HOM den 22. mar. 2024
Wow, 5-stars! Thanks so much, Alan. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Winston

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra HOM den 5. feb. 2024
Wow, 5-stars! Thanks so much, Winston. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

8/10 Udmærket

louise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra HOM den 30. jan. 2024
Hi louise, thanks for the amazing rating. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

6/10 Okay

Alison

Overnattede 2 nætter i januar 2024
Svar fra HOM den 30. jan. 2024
Hi Alison, thanks for the rating. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Michelle

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra HOM den 29. jan. 2024
Hi Michelle, thanks for the perfect rating. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Ebrahim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dining options
Overnattede 3 nætter i januar 2024
Svar fra HOM den 25. jan. 2024
Wow, 5-stars! Thanks so much, Ebrahim. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra HOM den 23. jan. 2024
Thanks for the 10/10 rating. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Reception staff very friendly and helpful. Room facilities good and breakfast was plentiful
Overnattede 2 nætter i januar 2024
Svar fra HOM den 15. jan. 2024
Thanks for the perfect rating, Thomas. We're glad you felt the team were friendly and helpful. That's what we like to hear! It's great to see you started your day with our inclusive buffet breakfast. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Jason

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra HOM den 9. jan. 2024
Thanks for the 10/10 rating, Jason. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Dean

Overnattede 1 nat i januar 2024
Svar fra HOM den 9. jan. 2024
Thanks for the 10/10 rating, Dean. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

8/10 Udmærket

Gary

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra HOM den 9. jan. 2024
Gary, thanks for the amazing rating. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Paul

Overnattede 1 nat i januar 2024
Svar fra HOM den 9. jan. 2024
Thanks for the 10/10 rating, Paul. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

J

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience
The check in was easy and straightforward. Staff at reception were nice and staff in the restaurant were great. Thank you
Overnattede 2 nætter i december 2023
Svar fra HOM den 5. jan. 2024
Thanks for the 10/10 rating, J. Knowing you had a great stay brings a smile to our faces! We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

8/10 Udmærket

Candice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and great price with breakfast included and free on-site parking. Only booked for an overnight stay but no complaints.
Overnattede 1 nat i december 2023
Svar fra HOM den 9. jan. 2024
Candice, thanks for the amazing rating. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra HOM den 2. jan. 2024
Thanks for the 5/5 rating, Pamela. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager..

10/10 Fremragende

Mashkur

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay and the good parking facilities. Commute to city centre faster by car.
Overnattede 1 nat i december 2023
Svar fra HOM den 2. jan. 2024
Thanks for the 5/5 rating, Mashkur. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Jason

Overnattede 1 nat i december 2023
Svar fra HOM den 2. jan. 2024
Thanks for the 10/10 rating, Jason. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

8/10 Udmærket

sean

Synes godt om: Service og personale, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra HOM den 5. feb. 2024
sean, thanks for the amazing rating. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

6/10 Okay

Agha

Forretningsrejsende
Synes godt om: Værelsets komfort
Needs upgraded
Overnattede 2 nætter i december 2023
Svar fra Jurate - Hotel Operations Manager den 27. dec. 2023
Agha, thanks for your rating.thanks for the rating.If you'd like to provide any further details about your stay, please get in touch.All the best,

8/10 Udmærket

ananth

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra HOM den 2. jan. 2024
ananth, thanks for reviewing your recent stay. We appreciate the high rating and hope to see you again. All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Shravani

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This stay was very convenient n good.
Overnattede 1 nat i december 2023
Svar fra HOM den 2. jan. 2024
Wow, 5-stars! Thanks so much, Shravani. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very comfortable stay, as usual
Overnattede 1 nat i december 2023
Svar fra HOM den 20. dec. 2023
Thanks for the 10/10 rating, Paul. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
1 Night business trip
Stayed for one night and needed somewhere decent and comfortable.
Overnattede 1 nat i december 2023
Svar fra HOM den 19. dec. 2023
Hi, thanks for taking the time to review our hotel! We appreciate the feedback and hope to see you again. All the best, Jurate - Hotel Operations Manager.

4/10 Dårligt

diane

Synes godt om: Rengøring, service og personale, værelsets komfort
Dissapointed
Staff were pleasant and helpful The room was terrible plugs off the wall ,the shower not working lift not working and to lamps with no bulbs. All in all iwe were very disappointed and these things spoiled our trip.
Overnattede 1 nat i december 2023
Svar fra HOM den 19. dec. 2023
diane, thanks for your feedback. Please drop us a message so we can discuss this. All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

William

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
OK for a couple of nights
Faulty socket for kettle. Long hairs in the wash basin. bin not emptied one day.
Overnattede 4 nætter i december 2023
Svar fra HOM den 15. dec. 2023
Thanks for the 10/10 rating, William. We appreciate the feedback and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Matt

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
10/10
Me and my two children was greeted by a lovely member of staff. Very welcoming and friendly. The room was very clean & beds very comfortable..!!
Overnattede 1 nat i december 2023
Svar fra HOM den 11. dec. 2023
Matt, thanks for taking the time to review our hotel! We're committed to delivering a great experience to our guests. We're happy to see you were impressed. Thanks for the perfect rating and All the best, Jurate - Hotel Operations Manager.

10/10 Fremragende

Ritu

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A lovely holiday inn express
Overnattede 1 nat i december 2023
Svar fra HOM den 11. dec. 2023
Wow, 5-stars! Thanks so much, Ritu. We hope to welcome you back and All the best, Jurate - Hotel Operations Manager.

6/10 Okay

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
It was okey, the food was average and we didnt like the room as we we could hear everything from next room. Staff was nice and helpful
Overnattede 2 nætter i november 2023
Svar fra HOM den 11. dec. 2023
Andrew, thanks for your feedback. Please feel free to drop us a message so we can discuss this. All the best, Jurate - Hotel Operations Manager.

8/10 Udmærket

Delice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's are really good place but the apple juice from breakfast tasted like it had water in it
Overnattede 2 nætter i november 2023
Svar fra HOM den 11. dec. 2023
Delice, thanks for taking the time to review our hotel! Thanks for the feedback, we will look into this. All the best, Jurate - Hotel Operations Manager.

8/10 Udmærket

Wai Ling

Overnattede 1 nat i november 2023
Svar fra HOM den 24. nov. 2023
Wai Ling, thanks for the amazing rating. We hope to see you again and All the best, Jurate - Hotel Operations Manager.

8/10 Udmærket

Pm

Rejste med familie
Synes godt om: Rengøring, service og personale
Inside the hotel very clean. Outside dirty. Hotel users gathered outside to smoke & eat. Bins full with food wrappings tins of beer etc. Not emptied and left on fhe ground. Plus fire alarm went off at 12.45am. Ad to vacate the room. Due to some guests smoking in non smoking rooms.
Overnattede 2 nætter i november 2023
Svar fra HOM den 14. nov. 2023
Pm, thanks for your feedback. We appreciate your feedback and please feel free to drop us a message so we can discuss this. All the best, Jurate - Hotel Operations Manager.