Reception
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Anmeldelser af Holiday Inn Express Birmingham NEC, an IHG Hotel

3 out of 5
Holiday Inn Express Birmingham NEC, an IHG Hotel
Bickenhill Parkway, Birmingham, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 480 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 350 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 105 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 36 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 31 af i alt 1002 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Per

Overnattede 1 nat i september 2023
Svar fra HOM den 15. sep. 2023
Per, thanks for your feedback. Thanks for the perfect rating and we hope to see you soon. All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Laila

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023
Svar fra HOM den 15. aug. 2023
Laila, thanks for your review of our hotel. Thanks for the perfect rating and we hope to welcome you back. All the best, Richard - Hotel Operations Manager.

8/10 Udmærket

Marianne

Overnattede 4 nætter i august 2023
Svar fra HOM den 15. aug. 2023
Marianne, thanks for your review of our hotel. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

8/10 Udmærket

pia trane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Steve

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel good breakfast limited but adequate
Overnattede 2 nætter i maj 2024
Svar fra HOM den 20. maj 2024
Steve, thanks for the amazing rating. Thank you for letting us know about the breakfast options. Your feedback helps us do better. All the best, Andy - Hotel Operations Manager.

2/10 Forfærdeligt

Jon

Overnattede 1 nat i april 2024
Svar fra HOM den 8. maj 2024
Hi Jon, please drop us a message so we can discuss what went wrong. All the best, Andy - Hotel Operations Manager.

2/10 Forfærdeligt

Miriam

Overnattede 2 nætter i april 2024
Svar fra HOM den 7. maj 2024
Hi Miriam, please drop us a message so we can discuss this. All the best, Andy - Hotel Operations Manager.

10/10 Fremragende

Andreas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra HOM den 7. maj 2024
Wow, 5-stars! Thanks so much, Andeas. We hope to welcome you back and All the best, Andy - Hotel Operations Manager.

10/10 Fremragende

Dong Joo

Overnattede 1 nat i april 2024
Svar fra HOM den 17. maj 2024
Hi Dong Joo, thanks for the perfect rating. We hope to see you again and All the best, Andy - Hotel Operations Manager.

8/10 Udmærket

Julie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient and good distance between airport and town
Overnattede 2 nætter i april 2024
Svar fra Hotel Operations Manager den 15. apr. 2024
Thanks for the review and feedback, Julie.We're pleased to hear that you found our location convenient and well-placed!Andy

10/10 Fremragende

Charlotte

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Genuinely a really lovely hotel, staff are really friendly, lovely breakfast and good size rooms
Overnattede 1 nat i april 2024
Svar fra Hotel Operations Manager den 15. apr. 2024
Thank you for the lovely review, Charlotte!The team will be happy to see they made a good impression.We're glad the Express Start breakfast was a highlight of your stay. What's better than a bacon bap and coffee in the morning?We're glad to hear you were impressed with the facilities.Andy

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel with good service
Overnattede 1 nat i marts 2024
Svar fra HOM den 8. apr. 2024
Wow, 5-stars! Thanks so much, Chris. We're happy to know you had a lovely stay at our hotel. We hope to see you again and All the best, Andy - Hotel Operations Manager.

10/10 Fremragende

Maria

Overnattede 2 nætter i marts 2024
Svar fra The team den 2. apr. 2024
Thanks for the review, Maria!All the best,

10/10 Fremragende

Pauline

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent accommodation for short stay .. everything yo need and exceptionally clean. Friendly staff were so helpful . Thank you
Overnattede 1 nat i marts 2024
Svar fra HOM den 11. mar. 2024
Wow, 5-stars! Thanks so much, Pauline. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, - Hotel Operations Manager.

8/10 Udmærket

Scott

Rejste med partner
Good
Overnattede 1 nat i februar 2024
Svar fra HOM den 4. mar. 2024
Scott, thanks for the amazing rating. We hope to see you again and All the best, - Hotel Operations Manager.

10/10 Fremragende

Martin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really good stay for trade show at NEC. Very close with good bar and pub next door.
Overnattede 3 nætter i februar 2024
Svar fra HOM den 28. feb. 2024
Wow, 5-stars! Thanks so much, Martin. It's good to know that our location was handy for your trip. We hope to welcome you back and All the best, - Hotel Operations Manager.

8/10 Udmærket

neil

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Typical airport hotel
Stayed here for work and it’s a typical airport hotel, a bit souless and depressing if you’re not going on holiday! Having said that it’s perfectly ok just not particularly homely. The bar is more like a canteen!
Overnattede 2 nætter i februar 2024
Svar fra HOM den 27. feb. 2024
neil, thanks for the amazing rating. We appreciate the feedback and hope to see you again. All the best, - Hotel Operations Manager.

10/10 Fremragende

Ermira

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Was amazing I will be back soon
Overnattede 2 nætter i februar 2024
Svar fra Hotel Operations Manager den 20. feb. 2024
Wow! What a wonderful review. Thanks, Ermira.We hope to see you again soon!Best wishes, Richard -

8/10 Udmærket

Nectarios

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not a lot of food range especially dinner burger was overprized.
Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 20. feb. 2024
Thanks for the kind review,Nectarios.Best wishes, Richard -

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra - Hotel Operations Manager den 20. feb. 2024
Thanks for reviewing your recent stay. Best wishes, Richard

10/10 Fremragende

Violet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking very safe and secure. The breakfast was very good. The staff were all attentive, very helpful and polite. Our room was very clean and well presented. We had a really lovely stay.
Overnattede 2 nætter i februar 2024
Svar fra Hotel Operations Manager den 20. feb. 2024
Violet, we're grateful for the lovely feedback.Take care, Richard -

10/10 Fremragende

Jeanette

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great hotel to use if you are visiting the NEC, as we were. We avoided all the queues from the motorway slip road! Clean, comfortable and spacious rooms with a decent breakfast too. Plenty of choice to be had and replenished very well. Staff are very helpful and friendly. We will be using this hotel again for sure.
Overnattede 2 nætter i februar 2024
Svar fra Hotel Operations Manager den 20. feb. 2024
We appreciate your kind words, Jeanette.Take care, Richard -

10/10 Fremragende

Phil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra The team den 19. feb. 2024
Thanks for the review!All the best,

10/10 Fremragende

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hot buffet breakfast could be improved with addition of mushrooms and hash browns. The car park would benefit from clearing litter, especially around the edges and undergrowth.
Overnattede 1 nat i februar 2024
Svar fra HOM den 14. feb. 2024
Wow, 5-stars! Thanks so much, Andrew. We appreciate the feedback and we hope to see you again. All the best, - Hotel Operations Manager.

8/10 Udmærket

Ian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel
Comfortable enough room. Parking expensive but it is near the airport so not surprised. Friendly staff. Great pub restaurant next door.
Overnattede 1 nat i januar 2024
Svar fra The Team den 12. feb. 2024
Thanks for the review and feedback, Ian!We're so pleased to hear that you found your room comfortable and our team, friendly.All the very best,

6/10 Okay

Fiona

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra HOM den 29. jan. 2024
Hi Fiona, thanks for the rating. We hope to welcome you back and All the best, - Hotel Operations Manager.

8/10 Udmærket

Robert

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i januar 2024
Svar fra HOM den 26. jan. 2024
Robert, thanks for the amazing rating. It's lovely to see that our location was a highlight of your trip. We hope to welcome you back and All the best, - Hotel Operations Manager.

6/10 Okay

Mona

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra HOM den 15. jan. 2024
Hi Mona, thanks for the rating. We hope to see you again and All the best, - Hotel Operations Manager.

10/10 Fremragende

Marcus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable warm
It was a very cold night when we arrived so to open the door to our room and fell the warmth was really good. The room was clean, and we had a comfortable nights sleep. We ate in the Little Owl pub which is only a few steps away. Breakfast next morning was ss usual for a Holiday inn good and ample.
Overnattede 1 nat i januar 2024
Svar fra HOM den 15. jan. 2024
Thanks for the 10/10 rating, Marcus. Making sure you have a clean and comfortable room is our housekeeping teams' top priority. We appreciate the feedback and hope to see you again. All the best, - Hotel Operations Manager.

10/10 Fremragende

Rita

What an excellent stay
The staff are very good and make sure as i have mobilty issues that the room meets my needs
Overnattede 3 nætter i januar 2024
Svar fra HOM den 15. jan. 2024
Thanks for the perfect rating, Rita. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, - Hotel Operations Manager.

8/10 Udmærket

Gary

Overnattede 1 nat i januar 2024
Svar fra HOM den 15. jan. 2024
Hi Gary, thanks for the rating. We hope to see you again and All the best, - Hotel Operations Manager.

8/10 Udmærket

Alema

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was decent.
The first night was great, went down for drinks and appetisers. The next morning they ran out of food and half of us did not have breakfast. Cleanliness was good. Towels were clean but smelt horrible. The heater is one of the rooms was not working properly. Absolutely amazing bartender, recommend all who stays there to try the White Owl next door.
Overnattede 3 nætter i december 2023
Svar fra HOM den 8. jan. 2024
Alema, thanks for your comments. Please drop us a message so we can discuss this. All the best, - Hotel Operations Manager.

10/10 Fremragende

Guy

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra - Hotel Operations Manager den 29. dec. 2023
Guy, thanks for the recommendation.All the best, Richard

8/10 Udmærket

Waliyat

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good.
It was quite a relaxing stay, the breakfast was delicious and the room was cozy. When we asked for two additional pillows we were given them with haste, which was very helpful. The bathroom was great, except that i wouldve preffered a bathtub, thats just my personal preference. The couch bed wasnt as comfortable as the normal bed, but was still nice enough to have a good nights sleep in. Overall, we spent a great time at this hotel. Thank you, so much.
Overnattede 2 nætter i december 2023
Svar fra Hotel Operations Manager den 29. dec. 2023
Thanks for your lovely review, Waliyat.All the best, Richard -

10/10 Fremragende

Nicola

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Hotel Operations Manager den 29. dec. 2023
Thanks for the perfect rating, Nicola.All the best, Richard -

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnight stay
Stayed over for Xmas party, very good price and nice hotel . A larger Bed could have been better .
Overnattede 1 nat i december 2023
Svar fra Hotel Operations Manager den 29. dec. 2023
Thanks for the 5/5 rating, Martin.All the best, Richard -

10/10 Fremragende

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Concert stay
This hotel was lovely, the staff are friendly, the breakfast had plenty of choice, my only complaint is the fact it's cashless, I prefer to use cash over card
Overnattede 1 nat i december 2023
Svar fra Hotel Operations Manager den 18. dec. 2023
Wow, 10/10! Thanks so much, Kelly.All the best, Richard -

8/10 Udmærket

Helen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not close
It's not thalt close to the NEC unless you drive. If you can walk at 8mph, it's a 30-40min walk. If you drive its 5min. Cabs are around a fiver. Lovely hotel though, great staff.
Overnattede 3 nætter i december 2023
Svar fra HOM den 7. dec. 2023
Helen, thanks for taking the time to leave a review. We appreciate your feedback and hope to see you again. All the best, Richard - Hotel Operations Manager.

2/10 Forfærdeligt

Jonathan

Overnattede 2 nætter i november 2023
Svar fra HOM den 8. dec. 2023
Jonathan, thanks for your feedback. Please drop us a message so we can discuss this. All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Adrian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra HOM den 6. dec. 2023
Thanks for the perfect rating, Adrian. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Sorin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra HOM den 6. dec. 2023
Thanks for the perfect rating, Sorin. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Trevor

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was very quiet & the room was immaculate!
Overnattede 1 nat i november 2023
Svar fra HOM den 22. nov. 2023
Wow, 5-stars! Thanks so much, Trevor. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

GLENDA

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The little touches
My third stay at this very central and easy to reach hotel. Ideal for the NEC. I had a problem with my TV and it was dealt with immediately… by suppling batteries for the remote, fitted by a very helpful front desk member of staff.
Overnattede 2 nætter i november 2023
Svar fra HOM den 20. nov. 2023
Thanks for the perfect rating, GLENDA. We're happy to see you had a good stay and we hope to see you again soon. All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great for short stay, good value for money
A very clean and high quality room especially for the price, better than expected. Quiet surrounding environment considering the airport is nearby, good for a short stay. The hotel also have the necessities available to purchase to compensate for the lack of shops near by.
Overnattede 1 nat i november 2023
Svar fra HOM den 14. nov. 2023
Hi, thanks for taking the time to leave a review. Knowing you had a great stay brings a smile to our faces! Thanks for the perfect rating and we hope to welcome you back soon. All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One night stay to see a show at the NEC, ideal location for the event.
Overnattede 1 nat i november 2023
Svar fra HOM den 14. nov. 2023
Andrew, thanks for taking the time to review our hotel! We highly appreciate the perfect rating and we hope to welcome you back soon. All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

BASAVARAJ

Overnattede 3 nætter i oktober 2023
Svar fra HOM den 4. dec. 2023
Wow, 5-stars! Thanks so much, BASAVARAJ. We hope to see you again and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Angela

Overnattede 2 nætter i oktober 2023
Svar fra HOM den 31. okt. 2023
Thanks for the perfect rating, Angela. We hope to see you again and All the best, Richard - Hotel Operations Manager.

8/10 Udmærket

Matt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra HOM den 26. okt. 2023
Matt, thanks for the amazing rating. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.