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Anmeldelser af Crowne Plaza Birmingham NEC, an IHG Hotel

4 out of 5
Crowne Plaza Birmingham NEC, an IHG Hotel
Pendingo Way Natl Exhib Ctr, Birmingham, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 482 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 334 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 108 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 45 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 1001 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2022

8/10 Udmærket

Kaj Frøling

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Okay ophold
Udmærket ophold, men da vi ankom, var der gule urinpletter på toiletbrættet :(
Overnattede 4 nætter i marts 2020

10/10 Fremragende

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2019

10/10 Fremragende

Alison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra matthew den 25. maj 2024
Dear Alison, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fremragende

RACHEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were all really friendly and efficient. Stayed one night only as visiting the Arena. Very good stay
Overnattede 1 nat i maj 2024
Svar fra matthew den 17. maj 2024
Dear Rachel, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

8/10 Udmærket

Karen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was lovely clean and in a lovely location walking distance from airport but far enough away for it to be peaceful. We had a room on the 5th floor it was clean and a good size bed was not great but ok for 1 night my only fault for my stay was waking up at around 4am when i heard what i think was a washing machine above me i have a feeling the floor above 5th is for staff maybe and thats where they have their laundry done so would avoid the 5th floor if possible
Overnattede 1 nat i maj 2024
Svar fra matthew den 10. maj 2024
Dear Karen, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, ]Crowne Plaza NEC

6/10 Okay

Lizzie

Rejste med partner
Synes godt om: Rengøring, faciliteter
Stayed here for my partners 30th as we had plans at resorts world so we stayed here for the weekend. I booked a standard queen size room, when first seeing the room it looked lovely big smart tv in the room the only down fall about this room is the air conditioning as it didn’t seem to get cool in the room it was constantly warm also the toilet when sitting down it felt as if you was leaning forward I noticed that there was a crack on the tile as tho the toilet had previously broke and just been quick fixed. Can’t give any reviews about the staff as they didn’t really interact with us apart from the woman who checked us in other than that was a nice stay
Overnattede 2 nætter i maj 2024
Svar fra Marina Orac den 6. maj 2024
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fremragende

Kath

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra matt den 17. apr. 2024
Dear Kath, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

2/10 Forfærdeligt

Nathan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room was very outdated for the price and the air system was not working making it very hot to sleep. Very disappointing for a Crowne Plaza. Would not recommend based on this experience. Staff & bar/restaurant were good.
Overnattede 1 nat i marts 2024
Svar fra matthew den 23. mar. 2024
Dear Nathan, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza Nec

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra matthew den 14. mar. 2024
Dear Paul, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fremragende

Shane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 1 nat i marts 2024
Svar fra matthew den 12. mar. 2024
Dear Shane, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fremragende

Jeffrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel right next to arena, clean spacious rooms, lovely breakfast, very pleased would definitely recommend
Overnattede 1 nat i marts 2024
Svar fra matthew den 3. mar. 2024
Dear Jeffrey, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

4/10 Dårligt

Graham

Synes ikke om: Service og personale
overall a bit like a carry on film in the hotel ,
Overnattede 1 nat i februar 2024
Svar fra matt den 1. mar. 2024
Dear Graham, Thank you for taking the time to write your review. We are sad to hear of the shortfalls you experienced while staying with us, your comments have been passed to the relevant head of departments as we use feedback such as yours to improve our service We really hope we have the opportunity to welcome you back to the hotel as we would like to give you the true experience at the Crowne Plaza Birmingham N.E.C. Kind regards, Crowne Plaza Nec

8/10 Udmærket

A

Overnattede 1 nat i februar 2024
Svar fra Paris Dhillon den 15. feb. 2024
Dear Guest, Thank you for taking the time to rate your stay with us. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards,

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra matthew den 14. feb. 2024
Dear Guest, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient and Comfortable
Stayed for a show at Resorts Arena. Very comfortable stay, friendly and helpful staff and fabulous breakfast.
Overnattede 1 nat i februar 2024
Svar fra matthew den 14. feb. 2024
Dear Michelle, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Paris Dhillon den 28. jan. 2024
Dear Sarah,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

10/10 Fremragende

Katie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous
Fabulous position, my daughter and I had a wonderful time. Lovely room, lovely breakfast and very kind helpful staff.
Overnattede 1 nat i januar 2024
Svar fra Paris Dhillon den 28. jan. 2024
Dear Katie,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

4/10 Dårligt

Hilary

Overnattede 2 nætter i januar 2024
Svar fra Paris Dhillon den 28. jan. 2024
Dear Hilary,Thank you for taking the time to rate your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

8/10 Udmærket

Andy

Synes ikke om: Rengøring
Overnattede 1 nat i januar 2024
Svar fra Paris Dhillon den 28. jan. 2024
Dear Andy,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

8/10 Udmærket

Svend

Overnattede 4 nætter i januar 2024
Svar fra Paris Dhillon den 28. jan. 2024
Dear Svend,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

10/10 Fremragende

Sharon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stop over before and after a flight
Overnattede 1 nat i januar 2024
Svar fra Paris Dhillon den 28. jan. 2024
Dear Sharon,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

6/10 Okay

Ghalib

Overnattede 1 nat i januar 2024
Svar fra Paris Dhillon den 28. jan. 2024
Dear Ghalib, Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

10/10 Fremragende

Shaun

Synes godt om: Rengøring, faciliteter
Overnattede 1 nat i december 2023
Svar fra Paris Dhillon den 28. jan. 2024
Dear Shaun,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

6/10 Okay

Mark

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was ok, very dirty under the bed I realized when I dropped something. We had a few issues, air conditioning didn’t work, no toilet rolls and conditioner which they fixed when we asked. Convenient location and nice bar
Overnattede 8 nætter i december 2023
Svar fra Paris Dhillon den 3. jan. 2024
Dear Mark, Thank you for providing us your feedback, we appreciate all feedback given and use feedback like yours to make improvements on service. We are glad you enjoyed some aspects of the stay and appreciate your constructive feedback. We really hope that this does not prevent you from returning to the hotel.Kind Regards,

10/10 Fremragende

tesfai

Synes godt om: Rengøring
Overnattede 2 nætter i december 2023
Svar fra Paris Dhillon den 3. jan. 2024
Dear Tesfai, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards,

10/10 Fremragende

Gary

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fremragende

Elaine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fremragende

Colin

Forretningsrejsende
Synes godt om: Rengøring, faciliteter
Very clean and good service
Overnattede 3 nætter i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fremragende

Holly

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5 stars
Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fremragende

TM

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay
Great hotel, fantastic location for concert at Resorts world arena, excellent rooms . Breakfast was very good with many choices. Bar area was busy but then it was Xmas week , had a good atmosphere. Car parking cost £10.
Overnattede 1 nat i december 2023
Svar fra Paris Dhillon den 3. jan. 2024
Dear TM, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards,

10/10 Fremragende

Joanne

Synes godt om: Rengøring, service og personale, værelsets komfort
Wonderful hotel , attended show at resorts world
Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards,

10/10 Fremragende

paul

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fremragende

Tracey

Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

2/10 Forfærdeligt

A

Overnattede 2 nætter i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fremragende

Beverley

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

8/10 Udmærket

Paramjit

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly staff and good service.
Friendly welcome and very efficient service. Check out was stated as 11am, but there was no issue with us leaving 20 minutes after 11. We assumed the check out time was 12.
Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to leave a very kind review following your recent stay with us. We are extremely glad to hear that you enjoyed your stay with us and received exceptional service from our team. We look forward to welcoming you back soon! Kind Regards,

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient, easy walking distance to World Resorts Arena. Plenty of dining options and shopping next to the hotel. Great road transport links to motorways. Reasonable priced ample parking available. Room was spacious, clean, comfortable and quiet. Staff were friendly, helpful and polite. Plenty on reception so no queueing which was welcome after a long drive. Would definitely stay again!
Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to leave a very kind review following your recent stay with us. We are extremely glad to hear that you enjoyed your stay with us and received exceptional service from our team. We look forward to welcoming you back soon! Kind Regards,

8/10 Udmærket

Jennifer

Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards,

10/10 Fremragende

Jill

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Hotel
This is a lovely hotel. It’s clean and comfortable nice big rooms. I booked this for myself and 2 friends. We wanted to stay close to the World Resorts Arena where we were seeing Donny Osmond. This is so close 5 minutes walk away. It’s in a beautiful setting too right by a lake. This would also be ideal for anyone flying from the airport. The breakfast was really nice. We paid for that at check in. Can’t fault this hotel.
Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for choosing to stay at Crowne Plaza Birmingham NEC. We are pleased to hear that you enjoyed your time with us. We pride ourselves on providing excellent service to our guests and strive to go above and beyond expectations. We hope to welcome you again soon! Kind Regards,

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always a great stay.
This was our 4th stay, overall an excellent hotel great location if attending the NEC. Good breakfast choices from traditional cooked English to a continental style, plenty of cereal yoghurts and fruit available. Easy access from M42. We did not have an evening meal here so can’t comment, however bar area looked inviting. Plenty of eating places in the adjacent resorts world.
Overnattede 2 nætter i november 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for choosing to stay at Crowne Plaza Birmingham NEC. We are pleased to hear that you enjoyed your time with us. We pride ourselves on providing excellent service to our guests and strive to go above and beyond expectations. We hope to welcome you again soon! Kind Regards,

10/10 Fremragende

Damian

Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fremragende

Hemant

Synes godt om: Rengøring
Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

8/10 Udmærket

Chloe

Overnattede 1 nat i december 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Stay
Room was great as well as the staff. Great service from all and convenient location from Birmingham NEC
Overnattede 3 nætter i november 2023
Svar fra matthew den 14. feb. 2024
Dear Guest, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fremragende

Stuart

Overnattede 1 nat i november 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Dinning service very slow Saturday night
Overnattede 2 nætter i november 2023
Svar fra Matt den 28. nov. 2023
Dear David, Thank you for your review, your comments are extremely important to us. The feedback we receive from valued guests like yourself, enables us to target problem areas and take the necessary steps to ensure similar situations are avoided in the future. We appreciate your candid feedback and welcome any opportunity to make improvements. I can assure you that your comments were passed on to our Food and Beverage Management Team to investigate and prevent this from happening again. Thank you for your stay and I hope we have the opportunity to welcome you back again soon. Kind regards, Crowen Plaza NEC

8/10 Udmærket

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access to the NEC. Good choice on the menu in the lounge and bar.
Overnattede 1 nat i november 2023
Svar fra Matt den 28. nov. 2023
Dear Lisa, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fremragende

Debs

Overnattede 1 nat i november 2023
Svar fra Marina Orac den 28. dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fremragende

Nigel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything always perfect when I stay here as teach at NEC every year and always stay at this hotel…
Overnattede 2 nætter i november 2023
Svar fra Matthew den 25. nov. 2023
Dear Nigel, Thank you for taking the time to leave your review. On behalf of our entire team, I want to thank you for your lovely comments about our hotel. What you described is definitely the kind of experience we want all of our guests to have. We are so pleased to hear that you enjoyed your time here with us and we look forward to welcoming you back soon! Kind Regards, Matthew