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Anmeldelser af Alila Ventana Big Sur, All Inclusive Adults Only

4.5 out of 5
Alila Ventana Big Sur, All Inclusive Adults Only
48123 Highway One, Big Sur, CA

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 243 af i alt 332 anmeldelser" "
Bedømmelse på 8 − Udmærket. 46 af i alt 332 anmeldelser" "
Bedømmelse på 6 − Okay. 20 af i alt 332 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 332 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 332 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

10/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Tom

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

sun

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved everything from the time we arrived to the time we left, and the staff was so polite. We will definitely be visiting again.
Overnattede 2 nætter i februar 2023

10/10 Fremragende

Jim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2022

4/10 Dårligt

Kimberly

Overnattede 1 nat i november 2022

10/10 Fremragende

Betty

Overnattede 1 nat i november 2022

10/10 Fremragende

Ashley

Overnattede 4 nætter i september 2022

10/10 Fremragende

Adrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Loved every moment
AMAZING!!! 5 star
Overnattede 2 nætter i februar 2022

10/10 Fremragende

Natasha N

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wow , I was blown away but this resort. From views, to friendly and helpful staff, to cleanliness of the room. Had massage as well and absolutely loved it. The gourmet meals were so delicious and to my surprise they were all included in your stay, breakfast, lunch and dinner. If you are looking for a quiet romantic getaway this place is a must! I will definitely come back. I don’t usually write reviews but i was so impressed buy this hotel. Every detail was taught through. Loved it ♥️
Overnattede 3 nætter i januar 2022

10/10 Fremragende

Brad

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2021

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i juni 2021

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2021

10/10 Fremragende

Marianna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2020

10/10 Fremragende

Nancy, San Francisco

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is in an incredible setting. The facility itself is beautiful. It is, however, very expensive. The biggest drawback is the food. Very uneven in quality. Breakfasts are good, other food is mediocre. In spite of that, I had an amazing time.
Overnattede 2 nætter i november 2020

8/10 Udmærket

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Much needed: kinks need to be worked out
Check in took FOREVER. Instructions for reception were unclear. Our room wasn’t ready at check in time, and when we received our key cards, they didn’t work! The key cards would deactivate multiple times during our stay as well, and replacements were needed each time. Stay here for the stunning environment and views, but expect some operational/management issues.
Overnattede 2 nætter i juli 2020

4/10 Dårligt

Verificeret rejsende

Overnattede 1 nat i marts 2020

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect! The only thing my wife and I can think of is: For the cost of staying at Ventana, plus the Entertainment fee, the food should have been free! No joke!
Overnattede 2 nætter i marts 2020

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2020

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This resort is fantastic. The accommodations are top notch and the property is absolutely gorgeous. It’s the perfect couples retreat getaway
Overnattede 2 nætter i februar 2020

10/10 Fremragende

Andrea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2020

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view from the breakfast patio is stupendous. We had a wonderful stay.
Overnattede 3 nætter i februar 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing property. Needs better device.
The resort is gorgeous. The staff very friendly. But they are short staffed. Calls to room service always got an answering machine. One bartender for full bar waiting on drinks, etc. Service was not at the level you expect for such a top resort.
Overnattede 3 nætter i februar 2020

6/10 Okay

MarK

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was complicated as the person operating the gate didn't recognize my name and only after buzzing twice were we allowed in. Property is beautiful but room did not have a fireplace as described and we could hear our neighbors making "noises" (yuck!). The nature walk with Brian is a must! He is a great host and this hike followed by a nice stay in the hot tub was highlight.
Overnattede 1 nat i januar 2020

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
So, I don’t like crabby reviewers who nitpick on smaller issues etc. I read the reviews on ventana and they were mixed but I booked anyway. Here’s the deal. The area is expensive. I don’t generally spend 1100 a night on a hotel so when I do, I expect it to be top notch. This was not. I would have paid 500-600 a night no problem and felt like I got my money’s worth. It has beautiful views, nice pools, the room was good. The spa was really a check in place more than a spa. The messages were outdoors and excellent (at 200/piece plus tip).
Overnattede 1 nat i januar 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2020

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Amazing grounds. Beautiful location. With the exception of the Valet and Housekeeping staff, all others act like a 3 star resort. Cant be bothered. Irritated at any requests. For 1500$ a night I would have expected a different level of service.
Overnattede 3 nætter i december 2019

8/10 Udmærket

Michael

Overnattede 1 nat i december 2019

10/10 Fremragende

KL, Singapore

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exclusive. Well maintained. Keep up the maintenance and the trails management.
Overnattede 1 nat i oktober 2019

10/10 Fremragende

Mia, Santa Clara, CA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was told years ago, if I ever wanted a romantic getaway, ave Rana was the right place to indulge in a splurge. My husband and I arrived here for our 3 year wedding anniversary and as soon as we drove up, we were floored by the service and outright beauty of the property. Check in includes a welcome wine and cheese (SO yummy) and our room was immaculate. We took a walk around the grounds and later soaked in the Japanese Bath House before dinner. Morning checkout is later that usual, so even one nights stay felt more than it was. We woke up early in that summer morning and went for a swim in both pools. It was only us at 8am and it was INCREDIBLE. Highly recommend. I can’t wait to come back!
Overnattede 1 nat i august 2019

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly stuff totally recommended for one night
Overnattede 1 nat i december 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ventana is a beautiful well apportioned resort that was perfect for our parents only get away!
Overnattede 1 nat i november 2019

2/10 Forfærdeligt

Donald

Overnattede 3 nætter i november 2019

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property. Beautifully done. Excellent staff service
Overnattede 1 nat i november 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you Ventana for being the location of my recent engagement proposal! Your property is breathtaking and your staff is exceptional. I am so grateful for the room upgrade and your hospitality. I'll never forget my trip to this property. It was simply a dream and I can't wait for the opportunity to return!
Overnattede 1 nat i november 2019

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property exceeded our expectations. I heard there were a lot of negative reviews after we arrived and can’t imagine what anyone could complain about. Ventana was as close to heaven as I’ve ever been.
Overnattede 2 nætter i november 2019

10/10 Fremragende

Jaems

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing get away!
This is an amazing location offering everything you could need for your stay. My girlfriend and I went up for a weeks get away and were super impressed. The rooms were large and very luxurious. They have serval places to eat and swim in (would recommend the Japanese bathhouse) . Massage and relaxation were AMAZING ! Will be going back.
Overnattede 2 nætter i oktober 2019

8/10 Udmærket

LI-WEN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Peaceful, relaxing and dam right dreamy! The perfect getaway from all the daily pressures.
Overnattede 2 nætter i oktober 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Espectacular! Las instalaciones impecables El spa y sus masajes increíbles El personal del hotel muy profesional
Overnattede 2 nætter i oktober 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful and friendly. Prompt service to any situation we had. Beautiful views and amenities.
Overnattede 3 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Simple but luxurious. Our stay here has been wonderful and would return. Staff is excellent.
Overnattede 2 nætter i september 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The accommodation was overpriced for a room with a view of trees
Overnattede 2 nætter i august 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2019

10/10 Fremragende

Claire

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2019

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2019

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super secluded area, nice and quiet. Clean property, friendly staff.
Overnattede 1 nat i marts 2019

4/10 Dårligt

Ronald

Synes ikke om: Service og personale
For the high price the service was disappointing. We were asked to text our requests. That proved ineffective as did calling the desk. I finally connected by calling the reservation line. After all that, the food from room service was mediocre. We were here 20 years ago. It was nice then. There is a lot of differed maintenance: water stains on interior walls, etc. We will not return. We heard “I apologize” way to much for such an expensive resort.
Overnattede 1 nat i juli 2019

8/10 Udmærket

Antonio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019