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Anmeldelser af Holiday Inn Express Bicester, an IHG Hotel

2.5 out of 5
Holiday Inn Express Bicester, an IHG Hotel
Bicester Gateway Business Park, Wendlebu, Bicester, England

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 359 af i alt 597 anmeldelser" "
Bedømmelse på 8 − Udmærket. 157 af i alt 597 anmeldelser" "
Bedømmelse på 6 − Okay. 36 af i alt 597 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 597 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 597 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2022

10/10 Fremragende

KEN

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 1 nat i maj 2024

8/10 Udmærket

Sadiq

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Aircon not working. No shower gel. Otherwise good stay
Overnattede 1 nat i maj 2024
Svar fra Katy den 24. maj 2024
Thank you for stay with us and taking the time to leave a review we are going to pass your feed back on to our house keeping team and are looking in to air-con issues.

10/10 Fremragende

diane

Synes godt om: Overnatningsstedets tilstand og faciliteter
Lovely stay would love to come again
Overnattede 1 nat i maj 2024
Svar fra Katy den 4. maj 2024
Thank you for stay with us and your feed back.We hope to see you again.

10/10 Fremragende

Jayne

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely clean rooms, lovely dinner and breakfast, easy check on and check out and lovely courteous helpful team from the cleaning staff to the check in staff, were all fantastic
Overnattede 1 nat i april 2024
Svar fra HOM den 2. maj 2024
Wow, 5-stars! Thanks so much, Jayne. We're happy to know you had a lovely stay at our hotel. We're committed to delivering a great experience to our guests. We're happy to see you were impressed. We hope to see you again and All the best, Richard - Hotel Operations Manager.

8/10 Udmærket

Lucy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The over all stay was amazing and perfect for the weekend away the rooms were very clean and comfortable , the staff were incredible very friendly and helpful. The only thing that happened was at about 11:30pm we had someone try and get into our room while we were asleep (not the hotels fault) but it was quite unsettling for us.
Overnattede 1 nat i april 2024
Svar fra Katy den 28. apr. 2024
Thank you for choosing to stay with us and you feed back. We are sorry to hear you had an unsettling experience this time. We hope to see you again.

10/10 Fremragende

Victoria

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and modern feel to the hotel. Bends were comfortable and bathroom very nice. Staff were great. Breakfast was good, few items missing from cooked breakfast, but plenty of choices
Overnattede 1 nat i april 2024
Svar fra HOM den 26. apr. 2024
Wow, 5-stars! Thanks so much, Victoria. A comfortable bed is important for a good night's sleep, glad to see you enjoyed it! We're committed to delivering a great experience to our guests. We're happy to see you were impressed. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Dionne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a really good affordable option if visiting Oxford, lovely hotel with the added bonus of having a free breakfast. Staff are really amazing really friendly and helpful - would definitely recommend and would stay here again
Overnattede 1 nat i april 2024
Svar fra Katy den 22. apr. 2024
Thank you for stay with us and your lovely feed back.We look forward to seeing you again.

10/10 Fremragende

Janice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great overall Didn’t like the whirring sound of the aircon in my room
Overnattede 2 nætter i april 2024
Svar fra Katy den 10. apr. 2024
Thank you for choosing to stay with us and your feed back.

10/10 Fremragende

AFSHIN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was better than what we were expecting
Overnattede 1 nat i april 2024
Svar fra katy den 10. apr. 2024
Thank you for choosing to stay with us and your feed back.

8/10 Udmærket

Hiu man cindy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Katy den 10. apr. 2024
Thank you for choosing to stay with us and your feed back.

8/10 Udmærket

Vishal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good property and good rate
Overnattede 1 nat i marts 2024
Svar fra katy den 7. apr. 2024
Thank you for your feed back.

10/10 Fremragende

Lisa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very spacious, clean and smart TV is a bonus as we can stream netflix from it! Breakfast included was great too. Only thing to note is the tap is so far from the sink that no matter how high or low you have the taps running, its inevitable that water will splash all out of the sink! Poor design? But other than that, brilliant value!
Overnattede 1 nat i marts 2024
Svar fra HOM den 5. apr. 2024
Wow, 5-stars! Thanks so much, Lisa. We're glad to see you had an enjoyable stay. We're glad to hear our hotel cleanliness was a highlight of your stay. Thanks for the feedback and we hope to see you again. All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Lucy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location if staying over for shopping at Bicester Village. Staff were all lovely and helpful. Good value for decent size double room with breakfast.
Overnattede 1 nat i marts 2024
Svar fra HOM den 25. mar. 2024
Wow, 5-stars! Thanks so much, Lucy. We're happy our location was convenient for your stay. We're glad you felt the team were lovely and helpful. That's what we like to hear! We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel! Perfect if your shopping in bister… literally a 10 minute walk. Comfortable clean rooms lovely breakfast and friendly staff
Overnattede 1 nat i marts 2024
Svar fra HOM den 18. mar. 2024
Wow, 5-stars! Thanks so much, Laura. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Jack

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I recently had the pleasure of staying at this newly established hotel and was thoroughly impressed. The property boasts a modern design, reflecting its freshness and contemporary style. I was pleased to find that the room size was exceptionally comfortable, providing ample space for relaxation and movement. One aspect that stood out to me was the parking facility. The hotel offers a convenient and satisfactory parking arrangement, ensuring that guests have a hassle-free experience when it comes to finding a place to park their vehicles. Overall, I would highly recommend this hotel to anyone seeking a comfortable and enjoyable stay. Its newness, spacious rooms, and satisfactory parking make it a standout choice for travelers.
Overnattede 2 nætter i marts 2024
Svar fra HOM den 13. mar. 2024
Wow, 5-stars! Thanks so much, Jack. We're happy to know you had a lovely stay at our hotel. Making sure you have a clean and comfortable room is our housekeeping teams' top priority. Thanks for the positive feedback and we hope to welcome you back soon. All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Liesl

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely clean hotel. Friendly professional staff. Great breakfast.
Overnattede 1 nat i marts 2024
Svar fra HOM den 11. mar. 2024
Wow, 5-stars! Thanks so much, Liesl. We hope to see you again and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

keith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location with access to local facilities.
Overnattede 1 nat i marts 2024
Svar fra HOM den 11. mar. 2024
Wow, 5-stars! Thanks so much, keith. We hope to see you again and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra HOM den 28. feb. 2024
Thanks for the 10/10 rating, Jane. We hope to see you again and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Christopher

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2024
Svar fra HOM den 28. feb. 2024
Thanks for the 10/10 rating, Christopher. We hope to see you again and All the best, Richard - Hotel Operations Manager.

6/10 Okay

darren

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Bicester village
Room comfortable apart from the AC not working - reported but nothing done resorted to fan in room. Breakfast chaos - staff expected us to find own table during busy period - if you visit weekend perhaps go early to breakfast or leave to last minute.
Overnattede 1 nat i februar 2024
Svar fra HOM den 26. feb. 2024
darren, thanks for your feedback. We appreciate the feedback and will look into this. All the best, Richard - Hotel Operations Manager.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra HOM den 26. feb. 2024
Hi, thanks for the amazing rating. All the best, Richard - Hotel Operations Manager.

6/10 Okay

M

.
Overnattede 1 nat i december 2023
Svar fra HOM den 26. feb. 2024
M, thanks for the amazing rating. All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra HOM den 21. feb. 2024
Thanks for the perfect rating, John. We hope to see you again and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Joanna

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked how easy it was to get off the motorway and be at the hotel, it was nice and clean and the breakfast was good too. Highly Recommend staying here. I'd come back.
Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 19. feb. 2024
We appreciate your kind words, Joanna.All the best, Richard -

10/10 Fremragende

Jackalyn

Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 19. feb. 2024
Wow! What a wonderful review. Thanks, Jackalyn.All the best, Richard -

10/10 Fremragende

Graham

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic place to stay for work or pleasure
Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 13. feb. 2024
Graham, thanks for the amazing rating. Safe travels and see you again soon!All the best, Richard -

2/10 Forfærdeligt

David

Overnattede 1 nat i februar 2024
Svar fra Hotel Operations Manager den 13. feb. 2024
Thanks for your feedback.We’re sorry to hear your time at the hotel wasn’t 5/5. Please know that our team are available 24/7 to help with any issues that might happen during your stay. All the best, Richard -

10/10 Fremragende

Jackalyn

Overnattede 1 nat i februar 2024
Svar fra HOM den 6. feb. 2024
Thanks for the 10/10 rating, Jackalyn. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dirty stained towels, poor standard of room and so so loud - could hear everything the people in the rooms next to us where saying. Plus we had to pay for parking even though we were paying for EV charging and it wasn’t as if we were in a city center, parking should be free
Overnattede 1 nat i februar 2024
Svar fra HOM den 5. feb. 2024
Hi, thanks for your feedback. Please drop us a message so we can discuss this. All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra HOM den 29. jan. 2024
Thanks for the 10/10 rating, mark. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra HOM den 29. jan. 2024
Thanks for the 10/10 rating, mark. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

8/10 Udmærket

mark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice, new, middle of nowhere
Overnattede 1 nat i januar 2024
Svar fra HOM den 26. jan. 2024
Hi mark, thanks for the amazing rating. We appreciate the feedback and All the best, Richard - Hotel Operations Manager.

8/10 Udmærket

scott, Leicester

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable bed, staff were friendly and very helpful
Overnattede 1 nat i januar 2024
Svar fra HOM den 26. jan. 2024
scott, thanks for the amazing rating. A comfortable bed is important for a good night's sleep, glad to see you enjoyed it! We're glad you felt the team were friendly and helpful. That's what we like to hear! We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

6/10 Okay

Will

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Cash is King
Good location. Dirty towel hanging up in bathroom from last occupier. Bad news that the hotel doesn’t accept cash, for that reason I’ll not stay again.
Overnattede 1 nat i januar 2024
Svar fra HOM den 15. jan. 2024
Will, thanks for your feedback. Please drop us a message so we can discuss this. All the best, Richard - Hotel Operations Manager.

4/10 Dårligt

Stephanie

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rude staff, dated hotel
Svar fra HOM den 15. jan. 2024
Stephanie, thanks for your feedback. Please drop us a message so we can discuss this. All the best, Richard - Hotel Operations Manager.

8/10 Udmærket

Chuen Kwong

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra HOM den 10. jan. 2024
Chuen Kwong, thanks for the amazing rating. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

8/10 Udmærket

Craig

Overnattede 2 nætter i januar 2024
Svar fra HOM den 29. jan. 2024
Hi Craig, thanks for the amazing rating. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

2/10 Forfærdeligt

Temur

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra HOM den 10. jan. 2024
Hi Temur, please drop us a message so we can know what went wrong. All the best, Richard - Hotel Operations Manager.

6/10 Okay

Tyla

Overnattede 2 nætter i januar 2024
Svar fra HOM den 26. jan. 2024
Hi Tyla, thanks for the rating. We hope to welcome you back and All the best, Richard - Hotel Operations Manager.

6/10 Okay

Emmanuel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Runny tummy after breakfast x 2 days
Fairly comfy room but not sound proof. Had runny tummy both days after breakfast also found a badly chipped cup amongst the juice glasses.
Overnattede 2 nætter i januar 2024
Svar fra HOM den 10. jan. 2024
Emmanuel, thanks for your feedback. Please drop us a message so we can discuss this. All the best, Richard - Hotel Operations Manager.

10/10 Fremragende

Simone

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra HOM den 10. jan. 2024
Thanks for the 10/10 rating, Simone. We hope to see you again and All the best, Richard - Hotel Operations Manager.

8/10 Udmærket

A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room, bar/food area nice, breakfast disappointing
Overnattede 1 nat i december 2023
Svar fra HOM den 2. jan. 2024
A, thanks for the amazing rating. We are sorry to see you felt our breakfast wasn't to your taste. We appreciate you flagging where we can further improve. All the best, - Hotel Operations Manager.

8/10 Udmærket

sanjay

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Overnattede 1 nat i december 2023
Svar fra HOM den 2. jan. 2024
sanjay, thanks for the amazing rating. We hope to see you again and All the best, - Hotel Operations Manager.

10/10 Fremragende

Ramalingam

Overnattede 1 nat i december 2023
Svar fra HOM den 2. jan. 2024
Wow, 5-stars! Thanks so much, Ramalingam. We hope to see you again and All the best, - Hotel Operations Manager.

2/10 Forfærdeligt

Philip

Overnattede 1 nat i december 2023
Svar fra The team den 29. dec. 2023
Philip, we're sorry to see your experience wasn't a 10/10.Please get in touch if you'd like to discuss this.Best wishes,

6/10 Okay

Robert

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
13 day stay from the States with a good price, but small space with weird sink for that long of a stay.
Overnattede 13 nætter i december 2023
Svar fra - Hotel Operations Manager den 28. dec. 2023
Robert, thanks for your feedback.See you soon!All the best,

8/10 Udmærket

chi wah

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Hotel Operations Manager den 29. dec. 2023
Chi, thanks for your review of our hotel.All the best, -

10/10 Fremragende

Salma

Overnattede 2 nætter i december 2023
Svar fra Hotel Operations Manager den 29. dec. 2023
Thanks for the perfect rating, Salma.All the best, -

2/10 Forfærdeligt

Chui Ping

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room is very small, have bad smell in the bathroom even thought it looks clean. Buffet breakfast options are limited, only have 4 hot dishes. Coffee machine was out of order.
Overnattede 1 nat i december 2023
Svar fra The team den 27. dec. 2023
Chui Ping, thanks for your review.We're sorry to see you had some issues during your stay. Please speak to a member of the team if there's ever anything we can do to help you have a more enjoyable stay.All the best,