Very nice luxury hotel at Potzdammer Platz.
Very friendly and helpfull staff who makes you feel very welcome and valuable already at check in.
Our room (suite, management) was a nice large suite with balcony, kitchenette, walk in closet and a very comfortable bed. The room was very stylish furnished.
To our suprise the balcony was not furnished, but shortly after asking the reception for a couple of chairs for the balcony - these were delivered and placed at the balcony. Further - we had expected to meet some kind of coffee brewer at the room, but unfortunately - only instant coffee was available in the room. However - when asking the reception if there was a chance of a better-quality coffee - a Nespresso with pods was delivered the next morning. This is really good service!!!
The hotel is placed just across the Sony Center at Potzdammer Platz - a good location for reaching Ku'Damm and Mitte + Brandenburger Tor etc. - shopping is very close - both the Arcade and the large Mall of Berlin. The area isn't as charming as many places in Mitte - but a few subway stops - og €10 in a taxi will bring you to these places - and back to the more quiet area when you need this.
All in all a very good hotel with a very friendly staff. Absolutely not inexpensive - but you have to pay a little for the quality of a 5 star hotel. And considering the price range of 5 stared hotels - we found it as good value for money.
Absolutely recommendable.