Sæsonbestemt udendørs pool, gratis hytter, parasoller

Anmeldelser af Conrad Bengaluru

5 out of 5
Conrad Bengaluru
Kensington Road, Halasuru, Bengaluru, Karnataka

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 80 af i alt 124 anmeldelser" "
Bedømmelse på 8 − Udmærket. 20 af i alt 124 anmeldelser" "
Bedømmelse på 6 − Okay. 11 af i alt 124 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 124 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 124 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jimmy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra HOTEL MANAGEMENT den 7. mar. 2024
Dear Mr. Erinne, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Krithika

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I just have one thing to say about Conrad - They personify luxury and comfort! My stays at this hotel are always phenomenally memorable.
Overnattede 1 nat i marts 2024
Svar fra HOTEL MANAGEMENT den 15. mar. 2024
Dear Mr. Raghavendran, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Sabyasachi

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property. Friendly staff. Prompt service. Near to a lot of places. Recommended
Overnattede 2 nætter i marts 2024
Svar fra HOTEL MANAGEMENT den 15. mar. 2024
Dear Mr. Mukherjee, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

6/10 Okay

Andre

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i februar 2024
Svar fra HOTEL MANAGEMENT den 7. mar. 2024
Dear Mr. Lafleur, Greetings from Conrad Bengaluru.Thank you for taking the time to share your experience about your recent stay at our hotel. As we could see, there is still a room for improvement, we would be happy to discuss your experience and review your feedback to ensure we improve, it would be great, if you could share with us. Rest assured we would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Digvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Nikita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra HOTEL MANAGEMENT den 7. mar. 2024
Dear Ms. Gupta, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Hardeep

Overnattede 4 nætter i februar 2024
Svar fra HOTEL MANAGEMENT den 23. feb. 2024
Dear Mr. Hare, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Ayyadevera

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service and very nice facilities and food, what you’d expect from a Conrad hotel. Make sure you ask for Edward, excellent driver.
Overnattede 1 nat i februar 2024
Svar fra HOTEL MANAGEMENT den 23. feb. 2024
Dear Mr. Rao, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Yoko

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
家族連れも安心して過ごせました。 スタッフの対応も素晴らしかったです!
Overnattede 2 nætter i januar 2024
Svar fra HOTEL MANAGEMENT den 21. jan. 2024
Dear Mr. Onishi, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Anna

Overnattede 1 nat i januar 2024
Svar fra HOTEL MANAGEMENT den 21. jan. 2024
Dear Ms Eurenius,Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

pradeep

Overnattede 2 nætter i december 2023
Svar fra Priyadarsini den 12. jan. 2024
Dear Mr. Gangabhathina,Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Akash

Forretningsrejsende
Very comfortable stay good staff very good service
Overnattede 3 nætter i december 2023
Svar fra HOTEL MANAGEMENT den 18. dec. 2023
Dear Mr. Dobaria, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Darshana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its in a good location, just about 10 mins from Commercial street and Brigade Road. MG road just behind. Staff are very friendly and helpful. John and his colleagues were very helpful and friendly. Any question you ask its a YES. Breakfast is amazing, a huge variety as well. Keep up the good work.
Overnattede 4 nætter i oktober 2023
Svar fra HOTEL MANAGEMENT den 8. nov. 2023
Dear Ms. Kika, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

2/10 Forfærdeligt

Mincheol

Overnattede 4 nætter i oktober 2023
Svar fra HOTEL MANAGEMENT den 11. nov. 2023
Dear Mr. Park, Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. Best Regards, Priyadarsini Conrad Bengaluru

8/10 Udmærket

HAYATH

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We are from FL, USA. Grew up in Bangalore. Stayed there for two weeks with my wife. Nice and clean property. Overall was good. Close to most commercial areas. Staff was good some were excellent except for Harish Chauhan at the entrance of buffet breakfast who should not be at a “5 star” restaurant especially not working with the guests. Last year stayed at Leela palace. This visit it was not available for two weeks. Except for the bad experience with this guy, I would definitely consider staying again at this hotel next year.
Overnattede 5 nætter i oktober 2023
Svar fra HOTEL MANAGEMENT den 23. okt. 2023
Dear Mr. Javeed, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about our hotel. Please accept our sincere apology as your experience was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad BengaluruPlease be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon.Best Regards, Priyadarsini, Conrad Bengaluru.

8/10 Udmærket

HAYATH

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i september 2023
Svar fra Priyadarsini den 12. okt. 2023
Dear Sir,We are truly heartened to receive your generous review of Conrad Bengaluru. Thank you for letting us know how much you enjoyed it.We look forward to having you with us again in the near future.Best Regards,PriyadarsiniConrad Bengaluru.

10/10 Fremragende

Thomas

Overnattede 2 nætter i september 2023
Svar fra Priyadarsini den 25. sep. 2023
Dear Mr. Thomas, We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future. Best Regards, Team Conrad Bengaluru

2/10 Forfærdeligt

Mahtab

Rejste med familie
Synes ikke om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Priyadarsini den 5. okt. 2023
Dear Mr. Mahtab,Greetings from Conrad BengaluruI'm writing in response to your recent stay at Conrad Bangalore, and I want to sincerely apologize for the experience you had during your visit. It deeply saddens us to hear that your stay did not meet your expectations, and I assure you that we take your feedback seriously.Your comfort and satisfaction are of utmost importance to us, and we are committed to making things right. I would appreciate it if you could share more details about your stay, such as the issues you encountered or the areas where we fell short of your expectations. This information will be invaluable in helping us improve our services and ensure a better experience for our guests in the future.Once again, I apologize for any inconvenience you experienced during your stay. We genuinely value your patronage and hope you will consider giving us another opportunity to provide you with the exceptional service that Conrad Bengaluru is known for.Best Regards, Priyadarsini Nayak Conrad Bengaluru.

10/10 Fremragende

Tijen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Priyadarsini den 5. okt. 2023
Dear Guest, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsPriyadarsini

2/10 Forfærdeligt

Colston Julian

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
this hotel should be avoided at all cost
this has perhaps the worst experience i have had in a 5 star in India , it was shocking to see the staff shabbily presented , rude , the coffee shop was actually dirty , food at the buffet was cold and stale, the staff hygiene was bad , and they had no manners ! the room floor was damp , towels damp , the heater pot did not work , the lobbly was filled with noisy guest ordering take away it is surprising that the senior management could see all this but did not care .
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Amitabha

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Excellent service and amenities. Friendly staff
Overnattede 2 nætter i juli 2023
Svar fra Priyadarsini den 12. okt. 2023
Dear Mr. Amitabha,We are truly heartened to receive your generous review of Conrad Bengaluru. Thank you for letting us know how much you enjoyed it.We look forward to having you with us again in the near future.Best Regards,PriyadarsiniConrad Bengaluru.

2/10 Forfærdeligt

Koji

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
両替もできない!ホテルじゅうの絨毯がカビだらけ エアコンが18度から動かない!消せない!
Overnattede 7 nætter i juni 2023
Svar fra HOTEL MANAGEMENT den 12. okt. 2023
Dear Mr. Koji, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Please be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Digvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Kiran

Overnattede 2 nætter i juni 2023
Svar fra Priyadarsini den 12. okt. 2023
Dear Mr. Kiran,We are truly heartened to receive your generous review of Conrad Bengaluru. Thank you for letting us know how much you enjoyed it.We look forward to having you with us again in the near future.Best Regards,PriyadarsiniConrad Bengaluru.

10/10 Fremragende

Kiran

Overnattede 2 nætter i juni 2023

6/10 Okay

Gaurav

Overnattede 2 nætter i april 2023

10/10 Fremragende

Indrajit

Overnattede 3 nætter i april 2023

8/10 Udmærket

preethi

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2023
Svar fra Priyadarsini den 12. okt. 2023
Dear Ms. PreethiWe are truly heartened to receive your generous review of Conrad Bengaluru. Thank you for letting us know how much you enjoyed it.We look forward to having you with us again in the near future.Best Regards,PriyadarsiniConrad Bengaluru.

8/10 Udmærket

Daisuke

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
部屋は清潔で、ホテル内の設備や機能も充実している。 部屋の中の、センサーのノイズが気になって苦情をしたら、すぐにエンジニアが対応してくれた。 wi-fiはzoom会議で問題なく、快適に使用できた。
Overnattede 1 nat i marts 2023
Svar fra HOTEL MANAGEMENT den 12. okt. 2023
Dear Mr. Daisuke, We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to welcoming you back soon to showcase the bespoke hospitality that Conrad Bengaluru has to offer. Best Regards, Digvijay Singh General Manager Conrad Bengaluru

2/10 Forfærdeligt

VENU

Overnattede 1 nat i februar 2023

10/10 Fremragende

Roberto

Overnattede 14 nætter i januar 2023

10/10 Fremragende

Noushad

Svar fra HOTEL MANAGEMENT den 22. nov. 2023
Dear Noushad, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Anuradha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
had a lovely stay at Conrad over Xmas. Staff and hospitality were commendable!! Would highly recommend this hotel

10/10 Fremragende

Chloe

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great assistance and customer service from staff. Quick check-in/check-out process. The breakfast buffet has a great selection and very fresh. Great restaurants available within the hotel too! Location is good. 10mins walk to Brigade Road and Church Street. Will definitely be back!
Svar fra Priyadarsini den 12. okt. 2023
Dear Mr. Chole, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsPriyadarsiniConrad Bengaluru

10/10 Fremragende

Mujibur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022

6/10 Okay

Key Travel

Overnattede 2 nætter i september 2022
Svar fra HOTEL MANAGEMENT den 12. okt. 2023
Dear Guest,Dear Guest, Greetings from Conrad Bengaluru.Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. As we could see, there is still a room for improvement, we would be happy to discuss your experience and review your feedback to ensure we improve, it would be great, if you could share with us. Rest assured we would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Digvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Deepak

Overnattede 4 nætter i august 2022

10/10 Fremragende

Shabistha

Overnattede 1 nat i august 2022

10/10 Fremragende

Shabistha

Overnattede 1 nat i august 2022

4/10 Dårligt

Anish

Overnattede 1 nat i august 2022
Svar fra HOTEL MANAGEMENT den 12. okt. 2023
Dear Mr. Anish, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. As we could see, there is still a room for improvement, we would be happy to discuss your experience and review your feedback to ensure we improve, it would be great, if you could share with us. Rest assured we would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Digvijay SinghGeneral Manager Conrad Bengaluru

6/10 Okay

venkat

Overnattede 2 nætter i august 2022

10/10 Fremragende

ganesh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2022
Svar fra Priyadarsini den 12. okt. 2023
Dear Mr. Ganesh, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsPriyadarsiniConrad Bengaluru

10/10 Fremragende

Amit

Overnattede 2 nætter i juli 2022

10/10 Fremragende

Jagannath

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay. Staff is amazing and go out of the way to make your stay comfortable. My only beef - have charging stations on your seating areas.
Overnattede 6 nætter i juli 2022
Svar fra HOTEL MANAGEMENT den 12. okt. 2023
Dear Mr. Jagannath, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Fremragende

Anand

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2022
Svar fra Priyadarsini den 12. okt. 2023
Dear Mr. Anand, We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after.We look forward to welcoming you back soon to Conrad Bengaluru. Best Regards, Team Conrad Bengaluru

10/10 Fremragende

Mohamed

Overnattede 4 nætter i maj 2022
Svar fra Conrad Team den 7. jun. 2022
Dear Mr. Mohammed We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to welcoming you back soon to showcase the bespoke hospitality that Conrad Bengaluru has to offer. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

2/10 Forfærdeligt

Mohit

Overnattede 1 nat i maj 2022

6/10 Okay

Vivekkrishnan

Rejste med familie
Synes ikke om: Rengøring
Terrible service
We stayed at this property for 3nights in their Executive Suite. The overall service was average but the most disappointing part was housekeeping. In spite of us staying in a suite, they did not bother cleaning the rooms thoroughly. Even after we made a complaint it did not make any difference. Housekeeping staff is in such a hurry that one of the days they left fresh hand and face towels in the bathroom sink. Breakfast at this property is good but in- room dining is not that great and the food at their restaurant next to the pool is average. The service at this restaurant is terrible. Even at check out we were not even asked once if our stay was comfortable. Overall, would not recommend this property especially when you have other big brands of hotels right next to it. If this is the service provided at an executive suite I wonder what would it be like staying at one of their entry level rooms.
Overnattede 3 nætter i maj 2022
Svar fra Conrad Team den 16. jun. 2022
Dear Mr. Krishnan, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Please be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

2/10 Forfærdeligt

Mohit

Forretningsrejsende
Synes ikke om: Service og personale
Horrible experience
- fell Ill at 3am. Was in pain. Asked the hotel staff to fetch some medicine (willing to pay fetcher and everything) but told no - went down at 3am to ask for cab for pharmacy (5 mins away) but told all cabs busy. Busy at 3am !!! Nothing for guest emergency No help to the guest in their time of need. No empathy or anything
Overnattede 1 nat i maj 2022
Svar fra Conrad Team den 16. jun. 2022
Dear Mr. Mohit, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Please be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

8/10 Udmærket

Akheto

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was too small, no snacks, no items were placed in the minibar, spread of BF/dinner was excellent.
Overnattede 2 nætter i maj 2022
Svar fra Conrad Team den 17. maj 2022
Dear Guest, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Please be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

6/10 Okay

Pritesh

Overnattede 2 nætter i april 2022
Svar fra Conrad Team den 9. maj 2022
Dear Mr.Pritesh, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Please be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

10/10 Fremragende

Suresh

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
location
Overnattede 1 nat i april 2022
Svar fra Conrad Team den 9. maj 2022
Dear Mr. Suresh, We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. As we still see there is a room for improvement, we acknowledge your feedback and the same has been shared with our concerned manager to take necessary steps. Thank you for your patience and understanding. We look forward to welcoming you back soon to showcase the bespoke hospitality that Conrad Bengaluru has to offer. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru