Udsigt fra overnatningsstedet

Anmeldelser af InterContinental Phoenicia Beirut, an IHG Hotel

5 out of 5

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 222 af i alt 301 anmeldelser" "
Bedømmelse på 8 − Udmærket. 57 af i alt 301 anmeldelser" "
Bedømmelse på 6 − Okay. 12 af i alt 301 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 301 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 301 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Rasmus Jakobi

Overnattede 2 nætter i januar 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt ophold
Overnattede 1 nat i juni 2019
Svar fra Karen Watt den 12. jun. 2019
Dear Guest, Thank you for your feedback about the Phoenicia Hotel on Expedia. We look forward to welcome you back. Best regards, Karen Watt Hotel Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk
Fantastisk hotel og buffet.. Venlig personale..

10/10 Fremragende

Cindy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you all for your kind and professional hospitality. Perfect stay.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Muhammet

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Still the best place best ppl best food best service Beirut ❤️
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Abdulrahman, Kuwait

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy Walk around
Overnattede 5 nætter i april 2024

10/10 Fremragende

Kubair

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unparalleled service! Very people centric staff
Overnattede 3 nætter i februar 2024
Svar fra Naif Zureikat, General Manager den 19. feb. 2024
Dear Kubair, It was a pleasure having you as our guest. We look forward for your next visit!Best Regards,

10/10 Fremragende

Mohamad, sammamish

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
wonderful people, great service and great food
Overnattede 5 nætter i februar 2024
Svar fra Naif Zureikat, General Manager den 12. feb. 2024
Dear Mohamad, Thank you for your positive feedback. We look forward to your next visit.

10/10 Fremragende

Bachar

Overnattede 1 nat i januar 2024
Svar fra Naif Zureikat, General Manager den 22. jan. 2024
Dear Bachar, It’s heartwarming to receive an excellent rating as a testament to our mission of delivering true hospitality. Kind Regards,

10/10 Fremragende

suki

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful and helpful staffs, we had great stay. Excellent job and thank you for your service.
Svar fra Naif Zureikat, General Manager den 2. jan. 2024
Dear suki, It’s always a pleasure to receive a glowing rating. Thank you for taking the time to rate us.We're looking forward to your next visit.

10/10 Fremragende

carine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Le plus bel hôtel de Beyrouth et qui n’a pas perdu sa qualité. Excellent emplacement, très bel hôtel, luxueux, propre ´. Chambres magnifiques et propre avec u e belle vue . Lit moelleux et d’âne de bain équipée. Je recommande même si un peu coûteux.
Overnattede 3 nætter i oktober 2023
Svar fra Naif Zureikat, General Manager den 6. nov. 2023
Dear Carine, It was a pleasure having you as our guest. We look forward for your next visit!Kind Regards,

10/10 Fremragende

samer

Overnattede 1 nat i oktober 2023
Svar fra Naif Zureikat, General Manager den 2. jan. 2024
Dear Samer, Thank you for sharing your rating of InterContinental Phoenicia Beirut. We look forward to welcoming you again.

10/10 Fremragende

FADI

Overnattede 4 nætter i oktober 2023
Svar fra Naif Zureikat, General Manager den 2. jan. 2024
Dear Fadi, Thank you for the rating. We hope to see you again.Best Regards, Naif Zureikat General Manager

10/10 Fremragende

KUTEYBE

Overnattede 1 nat i oktober 2023
Svar fra InterContinental Phoenicia den 17. okt. 2023
Dear KUTEYE,Thank you for taking the time to rate InterContinental Phoenicia Beirut. We look forward to welcoming you again.Kind Regards, Naif ZureikatGeneral Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente atención y gran calidad de hotel
Overnattede 5 nætter i september 2023
Svar fra InterContinental Phoenicia Beirut den 9. okt. 2023
Dear Sir,We're delighted to know you had an excellent experience at our hotel. Thank you for your rating and we look forward to welcoming you again.Regards,Kind Regards, Naif ZureikatGeneral Manager

10/10 Fremragende

SIMON K.

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The cleanliness, the luxury, readiness of the staff to do everything to make your stay pleasant, the breakfast buffet is behind imagination with so many excellent and delicious choices. Overall, this is an excellent hotel.
Overnattede 6 nætter i september 2023
Svar fra InterContinental Phoenicia Beirut den 6. okt. 2023
Dear Mr. Simon,On behalf of our entire team, I want to express our heartfelt appreciation for your generous review. Your detailed feedback makes all our efforts worthwhile. Sincerely, Naif ZureikatGeneral Manager

10/10 Fremragende

jaafar

Overnattede 1 nat i september 2023
Svar fra Naif Zureikat, General Manager den 6. nov. 2023
Dear Jaafar, Thank you for taking the time to rate InterContinental Phoenicia Beirut. We look forward to welcoming you again.Kind Regards,

10/10 Fremragende

Dee

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very beautiful hotel.
Overnattede 1 nat i september 2023
Svar fra IC Phoenicia den 6. okt. 2023
Dear Dee,Thank you so much for your lovely comment! We're delighted to hear that you found our hotel beautiful.We hope to have the pleasure of hosting you again in the future.Sincerely, Naif ZureikatGeneral Manager

10/10 Fremragende

wonshik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra InterContinental Phoenicia Beirut den 9. okt. 2023
Dear Wonshik,Thank you for taking the time to rate InterContinental Phoenicia Beirut. We look forward to welcoming you again.Kind Regards,Naif ZureikatGeneral Manager

10/10 Fremragende

Soraia

Overnattede 1 nat i september 2023
Svar fra Naif Zureikat, General Manager den 18. sep. 2023
Dear Soraia, Thank you for taking the time to rate InterContinental Phoenicia Beirut. We look forward to welcoming you again.Sincerely,

10/10 Fremragende

Zeinab

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was extremely professional and welcoming. We were upgraded as a courtesy and it exceeded our expectations.
Overnattede 1 nat i september 2023
Svar fra Naif Zureikat, General Manager den 18. sep. 2023
Dear Zeinab, It is always a pleasure to know that InterContinental Phoenicia Beirut has achieved its mission of delivering true hospitality. We look forward to your next visit. Best Regards,

8/10 Udmærket

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel was nice. Wifi and electricity were issues. Outlets and tv never worked. Hotel is older but still nice and clean.
Overnattede 4 nætter i september 2023
Svar fra Naif Zureikat, General Manager den 18. sep. 2023
Dear Jennifer, Thank you for taking the time to share your feedback. It deeply concerns us to learn about the issue you experienced, as this is not the standard we aim to uphold. Rest assured, we have addressed this matter with our team, and corrective measures are being taken to prevent such occurrences in the future. We hope you'll grant us another opportunity to exceed your expectations on your next visit.Sincerely,

10/10 Fremragende

LAURA MONICA

Overnattede 1 nat i september 2023
Svar fra Naif Zureikat, General Manager den 6. nov. 2023
Dear Laura Monica, Your rating is greatly appreciated. Thank you for taking the time to share it.Best Regards,

10/10 Fremragende

yusra, Yagoona

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel hopped 6 different hotels over my 21 days in Lebanon. This has to be # 1 hotel in Lebanon for me. Loved the hotel, rooms, amazing balcony view of Zaytoun Bay. The breakfast buffet absolutely delicious with so many food options ! Plus the dinner options near the pool. The service from everyone is outstanding, hope to visit again.
Overnattede 2 nætter i august 2023
Svar fra Naif Zureikat, General Manager den 4. sep. 2023
Dear Yusra, We're so pleased you had a memorable stay. We’re always here to provide you with more wonderful experiences in the future. We look forward to welcoming you again. Sincerely,

6/10 Okay

Abbas

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Reception area looks good. Views are good. Staff is average. The rooms need to be renovated, most in-room facilities are outdated and shabby. A 2/5 experience at best.
Overnattede 2 nætter i august 2023
Svar fra Naif Zureikat, General Manager den 28. aug. 2023
Dear Abbas, Thank you for taking the time to share your review. Our goal is to ensure that every guest leaves with a positive and memorable experience. Therefore, we thank you for bringing these matters to our attention so that we can look into this further. We hope to welcome you back soon.

10/10 Fremragende

Mubarak

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff amazing hotel highly recommended
Overnattede 4 nætter i august 2023
Svar fra Naif Zureikat, General Manager den 28. aug. 2023
Dear Mubarak, Your rating is greatly appreciated. Thank you for taking the time to share it.Best Regards,

10/10 Fremragende

Marc

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thanks to Caroline who took care of my little issue at the room and made my stay magical… just lovely in every way and would definitely be back
Overnattede 2 nætter i august 2023
Svar fra Naif Zureikat, General Manager den 28. aug. 2023
Dear Marc, Thank you for your kind words and wonderful review! We're thrilled to hear you enjoyed your stay with us and that Caroline made a memorable impact. It was a pleasure hosting you, and we look forward to welcoming you back soon!

10/10 Fremragende

RODRIGO

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es un hotel de primera en una ciudad complicada. El servicio muy bueno y las instalaciones están muy bien conservadas.
Overnattede 6 nætter i august 2023
Svar fra Naif Zureikat, General Manager den 28. aug. 2023
Dear RODRIGO, We're so pleased you had a memorable stay. We’re always here to provide you with more wonderful experiences in the future.Sincerely,

10/10 Fremragende

Mehdi Khaleghdad, Carmichael

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had good times.
Overnattede 5 nætter i juni 2023
Svar fra Naif Zureikat, General Manager den 28. aug. 2023
Dear Mehdi Khaleghdad, It was a pleasure having you as our guest. We look forward for your next visit!

10/10 Fremragende

Elie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had an exceptional stay at Phoenicia Hotel in Beirut. The level of service provided by Hanine Hatoum at the guest services desk was truly outstanding. Her attention to detail and warm hospitality made our experience unforgettable. The hotel itself boasts luxurious amenities and breathtaking views, creating a perfect blend of comfort and elegance. Highly recommend!
Overnattede 1 nat i august 2023
Svar fra Naif Zureikat, General Manager den 28. aug. 2023
Dear Elie, Your fantastic review brightened our day! Your kind words motivate us to continue providing exceptional service. We can't wait to see you again!

10/10 Fremragende

Mohsen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Simply amazing!
Overnattede 2 nætter i august 2023
Svar fra Naif Zureikat, General Manager den 28. aug. 2023
Dear Mohsen, We are so glad you enjoyed your experience at InterContinental Phoenicia Beirut. We look forward to welcoming you again. Sincerely,

10/10 Fremragende

Roland

Overnattede 4 nætter i august 2023
Svar fra Naif Zureikat, General Manager den 28. aug. 2023
Dear Roland, Thank you for sharing your rating of InterContinental Phoenicia Beirut. We look forward to welcoming you again.Best Regards,

10/10 Fremragende

Souzane

Overnattede 1 nat i juli 2023
Svar fra Naif Zureikat, General Manager den 3. aug. 2023
Dear Souzane, Thank you for taking the time to rate InterContinental Phoenicia Beirut. We look forward to welcoming you again.Best Regards,

10/10 Fremragende

Ali, New Cairo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and very friendly staff.
Overnattede 1 nat i juli 2023
Svar fra Naif Zureikat, General Manager den 25. jul. 2023
Dear Ali, Thank you for taking the time to rate us! We truly appreciate your positive feedback and are thrilled to hear that you had a wonderful stay with us.We genuinely look forward to welcoming you back in the near future and creating more memorable moments for you.Warm regards,

10/10 Fremragende

Anas

Overnattede 5 nætter i juli 2023
Svar fra Naif Zureikat, General Manager den 28. aug. 2023
Dear Anas, Your rating is greatly appreciated. Thank you for taking the time to share it.Sincerely,

10/10 Fremragende

ALHassan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Best for business visits
Overnattede 2 nætter i juli 2023
Svar fra Naif Zureikat, General Manager den 17. jul. 2023
Dear ALHassan,Thank you for taking the time to rate us! We truly appreciate your positive feedback and are thrilled to hear that you had a wonderful stay with us.We genuinely look forward to welcoming you back in the near future and creating more memorable moments for you.Warm regards,

10/10 Fremragende

Alia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and service.
Overnattede 2 nætter i juli 2023
Svar fra Naif Zureikat, General Manager den 10. jul. 2023
Dear Alia, Thank you for your positive review! We're delighted to hear that you had a wonderful stay at our hotel.Your feedback means a lot to us, and it motivates our team to continue providing exceptional service. We hope to have the pleasure of welcoming you back soon.Best regards,

8/10 Udmærket

Rainer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Recently renovated historic/landmark hotel, with very friendly and capable personnel. Rooms in the front part in good shape, less in the "Roman Tower" (dysfunctional safe and TV, uneven carpetry, noisy a/c).
Overnattede 2 nætter i juni 2023
Svar fra Naif Zureikat, General Manager den 15. jun. 2023
Dear Rainer, Thank you for your kind review. We have taken your feedback on board, and we will strive to make improvements accordingly.Looking forward to welcoming you again soon! Sincerely,

8/10 Udmærket

Rainer

Overnattede 1 nat i juni 2023
Svar fra Naif Zureikat, General Manager den 10. jul. 2023
Dear Rainer, Thank you for your positive review! We are delighted to hear that you had a wonderful stay with us.Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.Warm regards,

10/10 Fremragende

eva

Overnattede 1 nat i juni 2023
Svar fra Manrique Rodriguez, General Manager den 8. jun. 2023
Dear Eva,Thank you for your positive review! We're delighted to hear that you had a wonderful stay at our hotel.Your feedback means a lot to us, and it motivates our team to continue providing exceptional service. We hope to have the pleasure of welcoming you back soon.Best regards,

10/10 Fremragende

Clara

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
As always the Phoenicia is pure perfection.
Overnattede 2 nætter i maj 2023
Svar fra Manrique Rodriguez, General Manager den 22. maj 2023
Dear Clara, Thank you so much for taking the time to review our hotel. We are so happy to be welcoming guests again and I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely,

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra Manrique Rodriguez, General Manager den 12. maj 2023
Dear Michael, Thank you so much for taking the time to review our hotel. We are so happy to be welcoming guests again and I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely,

10/10 Fremragende

Samantha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great people & amazing place
Overnattede 3 nætter i maj 2023
Svar fra Manrique Rodriguez, General Manager den 10. maj 2023
Dear Samantha, Thank you so much for taking the time to review our hotel. We are so happy to be welcoming guests again and I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely,

8/10 Udmærket

IBRAHIM

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
All good except bed and carpet feels over used.
Overnattede 3 nætter i april 2023
Svar fra Manrique Rodriguez, General Manager den 10. maj 2023
Dear Ibrahim, Thank you so much for taking the time to review our hotel. We are so happy to be welcoming guests again and I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely,

10/10 Fremragende

Samer

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Top.Magnifique hôtel,bien géré,Personnel chaleureux et efficace,bien équipé,propre,très bon petit déjeuner.
Overnattede 8 nætter i april 2023
Svar fra Manrique Rodriguez, General Manager den 10. maj 2023
Dear Samer, Thank you so much for taking the time to review our hotel. We are so happy to be welcoming guests again and I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely,

10/10 Fremragende

RAMZI

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in Beirut. Location, service and price.
Overnattede 5 nætter i marts 2023
Svar fra Manrique Rodriguez, General Manager den 10. maj 2023
Dear Ramzi, Thank you so much for taking the time to review our hotel. We are so happy to be welcoming guests again and I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely,

6/10 Okay

Meshal

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very old furniture
Overnattede 2 nætter i februar 2023

10/10 Fremragende

Tarek

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The personnel was very kind and helpful. The room had an excellent view. Breakfast was fabulous
Overnattede 3 nætter i januar 2023

4/10 Dårligt

Abdulla

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff attitude coul be improved.