Our experience at Hotel Colon was not what we were hoping for, it was very disappointing. On the plus side the Hotel was clean, with a beautifully decorated lobby, nice breakfast and dining room and great views of the Gothic Cathedral. We were in the family penthouse suite, which had an amazing terrace.It was late March and pretty cool outside, but still lovely. The room itself was much smaller than we anticipated. The closet space was completely insufficient. There were only 3 of us, but the pull out was a double so there could have been 4. There was no dresser and only night stand tables, so no drawers. The closet was completely insufficient for a family considering it was the only storage. I've had bigger closets in Paris in a double occupancy room. The pull out was another problem. It set up as pulled out all the time and could not be put back to a couch . We asked the hotel to do so and they said it could not be done without great effort, so they were not going to pull it out each day we just had to live with it in bed mode. The bathroom was also very disappointing as there was a frosted class door on the toilet and shower, but no other door. This makes no sense in a suite for families and photos online were deceptive and did not reveal this or I would not have booked it. Worst of all the staff was about 60/40 on not acting irritated by request that were standard items.