Hi Dorte,Thanks a lot for taking the time to share your experience with us!We're thrilled to hear that you enjoyed our breakfast and appreciated our proximity to the beach! We're sorry to hear that you found the room a bit small and had some issues with the shower. Our rooms are designed to be cozy and functional, but we understand that everyone's preferences may vary. As for the pool, it can get quite popular during peak hours, but we're glad you were able to take advantage of our location and enjoy the nearby beach instead. We hope you'll consider staying with us again in the future, and we'll do our best to make your next visit even better! Take care! Mª Carmen ORTIGOSA, General Manager

Kære Allan Tak for dit ophold hos os på Ibis Styles Barcelona City Bogatell Vi er rigtig kede af at læse at du bla. har haft en oplevelse af dårlig service i vores reception. Vi har en 24 timers åben reception, og vi er meget bevidste om vigtigheden, af den kontakt der er ved check-in/out, og derimellem, med gæsterne, spiller en stor factor i gæsternes samlede oplevelse. Kan du komme med en mere detaljeret beskrivelse af den manglende service, så vi kan rette op så hurtigt som muligt. Vi håber du samlet set havde et godt ophold hos os , og at du fik samlet gode minder sammen. Vi håber på din forståelse, og det vil altid glæde os at få lov at have dig som gæst. Mª Carmen ORTIGOSA, General Manager

Kære Gæst. Vi takker mange gange for anmeldelsen af dit ophold, og af din oplevelse hos os. Det er altid rart at hører når gæsterne har nydt deres ophold, vi beklager meget ang varmen på værelset, en anden gang så skal du blot tage kontakt til personalet, vi er altid glade for at være behjælpelige. Vi håber at kunne få lov at byde dig velkommen tilbage igen, når du næste gang besøger Barcelona. Mª Carmen ORTIGOSA, General Manager

Kære Marie. Vi takker dig mange gange for anmeldesen af dit ophold. Vi beklager hvis dit indtryk af hotellet ikke levede op til dine forventninger, vi mener selv vi gør vores bedste for at imødekomme vores gæsters individuelle behov. Vi ser positivt på din anmeldelse og takker for din feedback Vi håber at få lov at byde dig velkommen tilbage til Barcelona en anden gang. Mª Carmen ORTIGOSA, General Manager

Kære Heidi. Tusinde tak for din fine anmeldelse af dit ophold på Ibis Styles Barcelona City Bogatell. Det er altid rart at hører når vores gæster har haft et fantastisk ophold Vi takker for rosen, og minder dig om, at vi vil være glade for at se dig igen. Mª Carmen ORTIGOSA, General Manager

Hej Peter. Mange tak for anmeldelsen af dit ophold på vores hotel, Ibis Styles Barcelona City Bogatell, og for du valgte at booke hos os. Vi for rosen til beliggenheden, det er dejligt i havde en positiv oplevelse og et godt ophold. Vi beklager naturligvis oplevelsen med kommunikationen. Der tales 6 sprog på hotellet, og vores receptionspersonale er normalt veludrustet til at give alle gæster en behagelig oplevelse. Det er bestemt en feedback vi tager til os. Vi håber at kunne få lov at byde dig velkommen tilbage igen, når du næste gang besøger Barcelona. Mª Carmen ORTIGOSA, General Manager

Kære Kristina. Tusinde tak for din fine anmeldelse af dit op hold på Ibis Styles Barcelona City Bogatell. Det er sådan en glæde at læse I havde et rigtig godt ophold hos os, og I nød hele hotellet og faciliterne til fulde. Det betyer meget for os, at vore gæster ligger en flot anmeldelse som din, for det er det vi arbejder for hver eneste dag. Dine roser er videregivet til personalet, som selvfølgelig takker varmt tilbage. Det vil være os alle en stor fornøjelse at byde Jer velkommen tilbage, når I kommer til Barcelona igen. Mª Carmen ORTIGOSA, General Manager

Hi Nikos. We thank you for your comments about your stay at our hotel.We're thrilled to hear you found our rooms spotless and our service top-notch – it's what we strive for! And it sounds like our amenities hit the mark for you too, which is awesome. Just to clear the air, while we don't have individual fans, our rooms are indeed climate-controlled for those hot or chilly days. As for laundry, while we don't have an in-house service, we're always ready to point you to the nearest spot for getting your clothes fresh and dry.Regarding the window, we do keep them restricted for safety, but we hope the little breeze was a breath of fresh air! Remember, our 24h bar is always ready to serve a cool drink to beat the heat!We would love you to come back again soon. Take care,Mª Carmen ORTIGOSA, General Manager

Hello Adriano,Thanks for sharing your experience with us!It's fantastic to hear you enjoyed the newness of our place, and that comfy room and 24-hour lobby bar hit the spot! Furthermore, the rooftop pool's view is indeed a stunner, so glad you liked it! About the safe, while we don't have in-room safes, we've got secure facilities at reception for your valuables, keeping those passports safe and sound. As for the mini-fridge, while we don't have those in the rooms, our 24-hour bar's always ready to chill your drinks. As for that water noise, we’ll definitely investigate to ensure a peaceful night's sleep for all.We can't wait to see you again soon.Cheers!Mª Carmen ORTIGOSA, General Manager

Hi there Çagla,thanks for your honest feedback. We're genuinely sorry that things didn't go as planned, and we'd like to know more about your experience.I'm really sorry to hear that your room didn't meet your expectations, especially with a baby in tow. Comfort for all our guests, big and small, is top of our list, so it's disappointing we missed the mark for you. As for the missing rubbish bin and other accessories; all our bathrooms should be equipped with bins, and our room amenities are carefully checked. If there's ever a hiccup, our 24h front desk team is ready to jump into action to sort it out. The odour smell you mentioned is definitely not the norm around here. If something like this sneaks up again, we're here to make it right. And hey, if you're ever back, remember we've got cribs, bottle warmers, and even strollers to help make your stay as smooth as a baby's... well, you know!We'd absolutely love another chance to get it right for you and your little one. Swing by anytime! Cheers!Mª Carmen ORTIGOSA, General Manager