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Anmeldelser af Wingate by Wyndham Baltimore BWI Airport

2.5 out of 5
Wingate by Wyndham Baltimore BWI Airport
829 Elkridge Landing Rd, Linthicum Heights, MD

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 626 af i alt 1587 anmeldelser" "
Bedømmelse på 8 − Udmærket. 427 af i alt 1587 anmeldelser" "
Bedømmelse på 6 − Okay. 242 af i alt 1587 anmeldelser" "
Bedømmelse på 4 − Dårligt. 147 af i alt 1587 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 145 af i alt 1587 anmeldelser" "

7,8/10

Rengøring

8,0/10

Service og personale

7,4/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Christine

Forretningsrejsende
Synes godt om: Rengøring, service og personale
I stayed in room 542. It is huge and is like a suite. It's not a bad room but the one area is sparsely furnished. Some of the hotel has updates and some stull need updates.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 22. maj 2024
Dear Christine,It was great to have you staying with us at Wingate by Wyndham Baltimore BWI Airport and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Udmærket

Luwani

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Having to remind the staff to clean the room as priority was given to vacated in readiness for new guests.
Overnattede 6 nætter i maj 2024
Svar fra General Manager den 22. maj 2024
Dear Luwani,It was great to have you staying with us at Wingate by Wyndham Baltimore BWI Airport and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 Forfærdeligt

Steve

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Uncooperative
Overnattede 1 nat i maj 2024
Svar fra General Manager den 22. maj 2024
Dear Steve,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Fremragende

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice experience.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 23. maj 2024
Dear Natalie,Thank you for choosing us at Wingate by Wyndham Baltimore BWI Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Fremragende

Shantanique

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Peaceful and the staff was great
Overnattede 1 nat i april 2024
Svar fra General Manager den 21. maj 2024
Dear Shantanique,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Udmærket

TraMonica

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to airport, early airport shuttle.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Dear TraMonica,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Jeff

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I read reviews about the shower and tubs not draining and water pressure not that good well they were correct. Shower would not drain. Standing in 6 inches of water after shower and shower wouldn’t turn on entire way leaving half come out the spicket head instead of the shower. Other than that was great place, breakfast is good here. Many options for my family in which we had two children with us 9 and 2. All in all ok for the price.
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 10. maj 2024
Dear Jeff,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Fremragende

Sinthia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good job
Overnattede 1 nat i april 2024
Svar fra General Manager den 10. maj 2024
Dear Sinthia,We are delighted that you decided to stay with us at Wingate by Wyndham Baltimore BWI Airport during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 Udmærket

Mark, Warrenton

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra General Manager den 10. maj 2024
Dear Mark,We are delighted that you decided to stay with us at Wingate by Wyndham Baltimore BWI Airport during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Fremragende

Nancy

Overnattede 2 nætter i april 2024

8/10 Udmærket

Randi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
They had a shuttle to pick us up from the airport.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 6. maj 2024
Dear Randi,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Udmærket

Cortney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
..
Overnattede 1 nat i april 2024
Svar fra General Manager den 2. maj 2024
Dear Cortney,Thank you for choosing us at Wingate by Wyndham Baltimore BWI Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Fremragende

Manu

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very welcoming stay by the property and the staff. Fresh wholesome breakfast was included. The property provides a free shuttle to/from BWI Airport which is another plus point. Overall had a pleasant experience and stay with family at this property.
Overnattede 1 nat i april 2024
Svar fra General Manager den 2. maj 2024
Dear Cortney,Thank you for choosing us at Wingate by Wyndham Baltimore BWI Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Fremragende

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra General Manager den 1. maj 2024
Dear Nancy,It was great to have you staying with us at Wingate by Wyndham Baltimore BWI Airport and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Fremragende

Deborah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The young lady was amazing at the front desk. Very kind!
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Deborah,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Danielle

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
Staff was very kind li
Overnattede 3 nætter i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Danielle,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okay

Anthony

Rejste med partner
Synes godt om: Rengøring
Hotel not in the best shape.
Overnattede 1 nat i april 2024
Svar fra General Manager den 26. apr. 2024
Dear Anthony,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale
Courtesy transportation, pleasant staff
Overnattede 1 nat i april 2024
Svar fra General Manager den 25. apr. 2024
Dear Karen,Thank you for choosing us at Wingate by Wyndham Baltimore BWI Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

2/10 Forfærdeligt

Debbie

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We were told parking was free if you stayed at the hotel. The gentleman that checked us in did not speak clear English. Very broken and hard to understand. He insisted parking was not free and he insisted we pay $8.00 per night ($32.00 total). This was not what I was told when making the reservation. He stared at us, like if we don't want to pay then we'd better look for another location because he really didn't care! His attitude sucked!! He was not nice, kind, nor professional - not a positive role model for the hotel.
Overnattede 1 nat i april 2024
Svar fra General Manager den 24. apr. 2024
Dear Debbie,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Udmærket

William, Laurel

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Disappoint with atitude of desk staff!
Overnattede 1 nat i april 2024
Svar fra General Manager den 22. apr. 2024
Dear William,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Fremragende

kristen

Overnattede 1 nat i april 2024
Svar fra General Manager den 12. maj 2024
Dear Kristen,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Fremragende

TATIA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I LIKE THE FAC
Overnattede 3 nætter i april 2024
Svar fra General Manager den 23. apr. 2024
Dear Tatia,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Fremragende

Katherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra General Manager den 20. apr. 2024
Dear Katherine,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Fremragende

John

Overnattede 1 nat i april 2024
Svar fra General Manager den 10. maj 2024
Dear John,We are delighted that you decided to stay with us at Wingate by Wyndham Baltimore BWI Airport during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Fremragende

Anecia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was cool for one night
Overnattede 1 nat i april 2024
Svar fra General Manager den 18. apr. 2024
Dear Anecia,Thank you for choosing us at Wingate by Wyndham Baltimore BWI Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

2/10 Forfærdeligt

Brandi, Pasadena

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This reservation was cancelled 10 minutes after making it! It was changed to a different date and you people charged me $121 for a reservation I couldn’t even go to! This was cancelled through you guys! I want my money back now!!!!!!! I cancelled this through you guys
Overnattede 1 nat i april 2024
Svar fra General Manager den 18. apr. 2024
Dear Brandi,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 Dårligt

Jessica

Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was my second stay here. The first was much better than this one. Last year, they didn't charge me for parking because I had been a guest at the hotel. This year, they charged me $8/day. I wouldn't have minded, and I understand it's reasonable, but it was just unexpected. I was on the 5th floor, which reeked of skunkweed. Also, that evening, when I went to the vending machines, I slipped on some water leaking from the ice machine. I could have gotten badly hurt. Also, my vending selection failed to fall out, so I had to put two more dollars in so the product behind the one I purchased would force my selection to fall out. So, $4 for the candy bar I wanted. :( The ladies at the front desk just seemed stressed and unfriendly. The coffee wasn't to my liking, but I admit I'm a bit of a coffee snob. Thankfully, there's a Starbucks nearby! My room was comfortable, but they failed to remove the trash from the previous occupant, which kind of grossed me out. It was just a big ball of someone's hair from the cleaning of a hairbrush. Wingate sounds like it's going to be upscale, but it was definitely more run-of-the-mill. The stink from the smoking of marijuana was the worst part. There are no smoking signs and threats of hefty fees, but it doesn't seem enforced.
Overnattede 1 nat i april 2024
Svar fra General Manager den 17. apr. 2024
Dear Jessica,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

2/10 Forfærdeligt

Martha

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The door had such a huge gap in the door that i could see clear to the hallway. The lock latch was falling apart. I did not feel safe at all. I paid 40 dollars for a soda, burger and fries for room service. Ill never go to that location again.
Overnattede 1 nat i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Martha,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Fremragende

Becky

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in, friendly staff, everyone was so welcoming and accommodating!
Overnattede 1 nat i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Becky,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Fremragende

Carolyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 1 nat i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Carolyn,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Udmærket

jason

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location to get everywhere. Staff was friendly and helpful. Room had an odd smell when first entering. Also there were two sets of elevators and only one of each worked. No signs on ops ones
Overnattede 2 nætter i april 2024
Svar fra General Manager den 12. apr. 2024
Dear Jason,We are delighted that you decided to stay with us at Wingate by Wyndham Baltimore BWI Airport during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 Okay

Melissa

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I waited a long time to check in. It was after midnight and I followed another guest in to the facility, after 5 minutes of waiting for service to be checked in, I began calling the phone number and it rang for greater than 7minutes before I hung up. Finally, each of us was on our way but not before the clerk had made the assumption that we were together. A very long wait after a long night. Frustrating.
Overnattede 1 nat i april 2024
Svar fra General Manager den 11. apr. 2024
Dear Melissa,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 Udmærket

Roberta

Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Roberta,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Fremragende

Cynthia

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra General Manager den 9. apr. 2024
Dear Cynthia,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff. Great location
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 4. apr. 2024
Dear Michael,Thank you for choosing us at Wingate by Wyndham Baltimore BWI Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Udmærket

Denise

Overnattede 1 nat i april 2024
Svar fra General Manager den 21. apr. 2024
Dear Denise,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okay

WARREN

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It was convenient to a restaurant. I had a good dinner and a good nights sleep. The furniture was old, the facility could be better maintained but it was good for the price.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 2. apr. 2024
Dear Warren,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Fremragende

john, fayetteville

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff are very friendly and helpful
Overnattede 1 nat i marts 2024
Svar fra General Manager den 31. mar. 2024
Dear John,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Fremragende

Glenn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Minor issue but the ceiling paint in the bathroom was peeling.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 30. mar. 2024
Dear Glenn,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 Okay

Darrell, Richmond

Rejste med partner
Synes godt om: Rengøring, service og personale
It was cool. But nothing to write home about.
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 25. mar. 2024
Dear Darrell,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okay

Lulu

Overnattede 1 nat i marts 2024
Svar fra General Manager den 24. mar. 2024
Dear Lulu,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Fremragende

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was very accommodating and friendly. Breakfast was a nice array of choices. Check in and check out was quick and smooth.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 17. mar. 2024
Dear Susan,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra General Manager den 17. mar. 2024
Dear Robert,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Fremragende

Harry

Very clean. linens and bedding clean, bathroom spotless. Besides the smallish sized pillows, it was very nice for an overnight stay. Breakfast was a nice setup as well. Coffee not too shabby either!
Overnattede 1 nat i marts 2024
Svar fra General Manager den 16. mar. 2024
Dear Harry,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We appreciated the seamless shuttle system which ensured that we were able to make our early morning flight out of BWI
Overnattede 1 nat i marts 2024
Svar fra General Manager den 15. mar. 2024
Dear Anne,We are delighted that you decided to stay with us at Wingate by Wyndham Baltimore BWI Airport during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Fremragende

Reginald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The receptionist and manger at the desk were very professsional.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 13. mar. 2024
Dear Reginald,It was great to have you staying with us at Wingate by Wyndham Baltimore BWI Airport and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 Forfærdeligt

Miesha

Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The water was not even warm in the tub and not hot at all from the sink. I left and did not stay.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 13. mar. 2024
Dear Miesha,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Fremragende

John

Overnattede 1 nat i marts 2024
Svar fra General Manager den 1. apr. 2024
Dear John,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Okay

Patrick

the lady working the desk when we first arrived was not as helpful as she could of been. She seemed to have a chip on her shoulder. About what I have no idea. But the gentleman that worked the midnight shift and drove us to the the airport was exceptional. A true asset to your workforce.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 10. mar. 2024
Dear Patrick,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Fremragende

Sharon

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The bathroom shower made the bathroom floor very wet snd slippery. Real safety hazard. Room was comfortable.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 9. mar. 2024
Dear Sharon,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager