Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 537 af i alt 1126 anmeldelser" "
10 - Fremragende
537
Bedømmelse på 8 − Udmærket. 242 af i alt 1126 anmeldelser" "
8 - Udmærket
242
Bedømmelse på 6 − Okay. 157 af i alt 1126 anmeldelser" "
6 - Okay
157
Bedømmelse på 4 − Dårligt. 79 af i alt 1126 anmeldelser" "
4 - Dårligt
79
Bedømmelse på 2 − Forfærdeligt. 111 af i alt 1126 anmeldelser" "
2 - Forfærdeligt
111
8,4/10
Rengøring
8,4/10
Service og personale
7,8/10
Faciliteter
8,0/10
Overnatningsstedets tilstand og faciliteter
8,2/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Malene, Rødby
9. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel it self is amazing but right bow its under construction so its quite hard to get to..
The area is not that nice lots of homeless people one even followed me into the hotel the staff quickly got him out.
The staff is super friendly and very professional.
Malene
Overnattede 1 nat i marts 2024
Svar fra Donique J den 12. mar. 2024
Thank you for staying with us and also for taking the time to provide us with feedback. We are so happy to hear that you enjoyed your stay. Please accept our apologies for the issue you experienced with a vagrant. We take the safety and security of our guests seriously and can assure you our team takes every measure to ensure our guests have the most comfortable environment. Come back and see us again.
10/10 Fremragende
William, Cottonwood Heights
Rejste med partner
14. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff.
William
Overnattede 2 nætter i maj 2024
6/10 Okay
Amanda M
13. maj 2024
Synes godt om: Service og personale
Amanda M
Overnattede 1 nat i maj 2024
10/10 Fremragende
Louis, Washington
12. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Louis
Overnattede 2 nætter i maj 2024
2/10 Forfærdeligt
atiya
12. maj 2024
Synes godt om: Rengøring
atiya
Overnattede 1 nat i maj 2024
10/10 Fremragende
Bradley
10. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location and friendly staff.
Bradley
Overnattede 2 nætter i maj 2024
Svar fra Donique J den 10. maj 2024
Thank you for staying with us. We are so happy you had an excellent stay ! We hope to host you again soon
6/10 Okay
Carlos
9. maj 2024
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The rms are old.. no iron or ironing board in the room. No trash can in bathrm. Bathrm door off track. Not only is Valet parking expensive, but you couldn't tell who worked for the company. Ppl was justhanging around. I only stayed one night, but i wont be returning. Its not a four star rated .2 1/2 at best. Step above super 8..
Carlos
Overnattede 1 nat i maj 2024
10/10 Fremragende
Sukhrob
30. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Sukhrob
Overnattede 1 nat i april 2024
Svar fra Donique J den 30. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing and the team delivered excellent service. We look forward to host
10/10 Fremragende
Aaron
29. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service was great! Chanice was also very helpful
Aaron
Overnattede 2 nætter i april 2024
Svar fra Donique J den 30. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing and that Charnice delivered excellent service. We look forward to hosting you again.
10/10 Fremragende
Niekema
Forretningsrejsende, Rejste i en gruppe
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was in the perfect location for where I needed to be. The staff were friendly and helpful. Will stay here again.
Niekema
Overnattede 3 nætter i april 2024
Svar fra Donique J den 30. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing and the team delivered excellent service. We look forward to host
10/10 Fremragende
Ponce
28. apr. 2024
Synes godt om: Service og personale
Small congested area in the front of the hotel. Overall so far great hotel
Ponce
Overnattede 1 nat i april 2024
Svar fra Donique J den 30. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. Please accept our apologies for the resurfacing of our front drive impacting your experience. The project is near completion. We look forward to hosting you again.
10/10 Fremragende
Nykela
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nykela
Overnattede 1 nat i april 2024
Svar fra Donique J den 30. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing and the team delivered excellent service. We look forward to host
8/10 Udmærket
Sade
20. apr. 2024
Synes godt om: Service og personale
Sade
Overnattede 1 nat i april 2024
Svar fra Donique J den 25. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. We look forward to hosting you again.
10/10 Fremragende
Ma. Leann
17. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ma. Leann
Overnattede 2 nætter i april 2024
Svar fra Donique J den 25. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. We look forward to hosting you again.
6/10 Okay
Alana
Rejste i en gruppe
17. apr. 2024
Synes godt om: Rengøring
Someone was supposed to email me a receipt Sunday when I checked out & I haven’t gotten it. They are also doing construction which makes valet hard right now. The valet staff was very nice though, however due to construction it took them a long time to get the cars to us. So maybe the valet experience will be better once construction is finished
Alana
Overnattede 2 nætter i april 2024
Svar fra Donique J den 25. apr. 2024
Thank you for staying with us and also for taking the time to provide us with feedback. We are truly sorry your stay was less than satisfactory. We are committed to reviewing our processes in an effort to improve the guest experience. We hope to have the opportunity to restore your faith in our ability to deliver an excellent hospitality experience.
10/10 Fremragende
yahyaa
15. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Friendly and courteous staff and managers
yahyaa
Overnattede 1 nat i april 2024
Svar fra Donique J den 25. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing and the team delivered excellent service. We look forward to hosting you again.
2/10 Forfærdeligt
Young
15. apr. 2024
Young
Overnattede 1 nat i april 2024
Svar fra Donique den 10. maj 2024
Thank you for staying with us. We are so sorry to hear your time with us was less than enjoyable. We would like to get additional information on your stay. Please feel free to contact the property directly and request to speak with the manager on duty.
10/10 Fremragende
Shewonyui
Rejste med familie og småbørn
15. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are big and match the pictures online. The staff, particularly Nicole, Lilian, and the bar attendant, helped us with our food order. My son said his recommendation for a hamburger was precise. I highly recommend this hotel. The hotel lobby is undergoing some new modifications, so be patient when you get there.
Thanks again, guys. Penn/Bay 520
4/12-4/14-2024
Shewonyui
Overnattede 2 nætter i april 2024
Svar fra Donique J den 15. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing! We absolutely agree we have some of the best service champions in the city. We cant wait to host you again
2/10 Forfærdeligt
Dandra
Forretningsrejsende, Rejste i en gruppe
14. apr. 2024
Synes ikke om: Faciliteter
Don’t recommend
Dandra
Overnattede 1 nat i april 2024
Svar fra Donique J den 15. apr. 2024
Thank you for staying with us and also for taking the time to provide us with feedback. We are truly sorry your stay was less than satisfatory. We are committed to reviewing our processes in an effort to improve the guest experience. We hope to have the opportunity to restore your faith in our ability to deliver an excellent hospitality experience
10/10 Fremragende
Asia
Rejste med familie
14. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good area
Asia
Overnattede 2 nætter i april 2024
Svar fra Donique J den 15. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. Come back and see us again
8/10 Udmærket
sabine
Rejste med partner, Forretningsrejsende
12. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter
The hotel is nice, clean and conveniently located to all our points of interest
sabine
Overnattede 1 nat i april 2024
Svar fra Donique J den 15. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing! Come back and see us soon
4/10 Dårligt
Richard
9. apr. 2024
Richard
Overnattede 2 nætter i marts 2024
Svar fra Donique J den 15. apr. 2024
Thank you for staying with us and also for taking the time to provide us with feedback. We are truly sorry your stay was less than satisfactory. We are committed to reviewing our processes in an effort to improve the guest experience. We hope to have the opportunity to restore your faith in our ability to deliver an excellent hospitality experience
6/10 Okay
Shannon
8. apr. 2024
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Not very many place close to walk to eat. The area is scary when the sun goes down.
Shannon
Overnattede 1 nat i marts 2024
Svar fra Donique J den 15. apr. 2024
Thank you for staying with us and also for taking the time to provide us with feedback. We are truly sorry your stay was less than satisfatory.The safety and security of our guests is of paramount importance. We are committed to reviewing our processes in an effort to improve the guest experience. We hope to have the opportunity to restore your faith in our ability to deliver an excellent hospitality experience
10/10 Fremragende
Ismail
8. apr. 2024
Ismail
Overnattede 1 nat i marts 2024
Svar fra Donique J den 30. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. We look forward to hosting you again.
8/10 Udmærket
Bonnie Lisa
Rejste med partner
7. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter
The hotel is under renovation - we had to drive around several times before we found where we were supposed to be in order to valet the car which is mandatory.
Bonnie Lisa
Overnattede 1 nat i april 2024
Svar fra Donique J den 8. apr. 2024
Thank you for staying with us and taking the time to provide us with a review. Please accept our apologies for the challenges related to our renovation and valet. We are committed to reviewing our internal processes. We hope to have the opportunity to restore your faith in our ability to deliver an excellent hospitality experience. Come back and see us soon.
10/10 Fremragende
Ernest
Forretningsrejsende
5. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The evenig front desk attendant Casandra (black lady) was great
Ernest
Overnattede 1 nat i april 2024
Svar fra Donique J den 8. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. We will certainly commend Charnice on the excellent service she provided . Come back and see us soon
10/10 Fremragende
JAMAL
4. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
JAMAL
Overnattede 2 nætter i marts 2024
Svar fra Donique J den 8. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. We cant wait to see you again!
8/10 Udmærket
Senia
Rejste med familie
4. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lo único bueno es el personal súper amable de limpieza, luego el hotel es bien ladrón , no te quiere dar el dinero retenido hay que estarles rogando
Senia
Overnattede 4 nætter i marts 2024
Svar fra Donique J den 8. apr. 2024
Thank you for staying with us and also for taking the time to provide us with feedback. We are truly sorry your time with us was less than satisfactory. Please contact the property directly as we would love the opportunity to billing issue further .
2/10 Forfærdeligt
Kaneshia
1. apr. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kaneshia
Overnattede 1 nat i marts 2024
Svar fra Donique J den 8. apr. 2024
Thank you for staying with us and also for taking the time to provide us with feedback. We are truly sorry your time with us was less than satisfactory. Please contact the property directly as we would love the opportunity to discuss your stay in further details.
10/10 Fremragende
Patrick
1. apr. 2024
Patrick
Overnattede 1 nat i marts 2024
Svar fra Donique J den 25. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. We look forward to hosting you again.
8/10 Udmærket
Kendra
Rejste med partner
31. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed the downtown city view and close location to the room. I also enjoyed the balcony was very nice to have.
Kendra
Overnattede 2 nætter i marts 2024
Svar fra Donique J den 8. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing and the balcony was enjoyable. Come back and see us soon!
10/10 Fremragende
Ivan David
29. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Ivan David
Overnattede 2 nætter i marts 2024
Svar fra Donique J den 2. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. Come back and see us again
10/10 Fremragende
Jennifer
Rejste med familie og småbørn
29. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Jennifer
Overnattede 5 nætter i marts 2024
Svar fra Donique J den 2. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. Come back and see us again
10/10 Fremragende
Tiffany
Rejste med familie
28. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Walls are very thin so you’ll definitely hear your neighbor and they’ll definitely hear you.
Tiffany
Overnattede 2 nætter i marts 2024
Svar fra Donique J den 8. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. We are so sorry to hear noise negatively impacted your stay. We hope to host you again soon..
8/10 Udmærket
RHONDA
24. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
RHONDA
Overnattede 1 nat i marts 2024
Svar fra Donique J den 8. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. We hope to host you again soon
10/10 Fremragende
Dawn
Rejste med familie
23. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient to aquarium & park.
Dawn
Overnattede 3 nætter i marts 2024
Svar fra Donique J den 2. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. Come back and see us again.
10/10 Fremragende
Francisco Javier
22. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful stay.
Francisco Javier
Overnattede 1 nat i marts 2024
Svar fra Donique J den 2. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. Come back and see us again
8/10 Udmærket
Steven
Rejste med partner
13. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They are under construction right now so be prepared for that. I had to pay to park across the street. They offer parking but it’s pretty pricey. Not a bad stay. They gave us waters and cookies when we checked in.
Steven
Overnattede 1 nat i februar 2024
Svar fra Donique J den 21. mar. 2024
Thank you for staying with us and also for taking the time to provide us with valuable feedback. We are happy to hear you enjoyed the cookies and water. We are on the tail end of our renovation and hope to have the opportunity to host you again once it is complete.
4/10 Dårligt
Sophia
13. mar. 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Sophia
Overnattede 4 nætter i februar 2024
Svar fra Donique J den 21. mar. 2024
Sophia thank you for staying with us and also for taking the time to provide us with valuable feedback. We are so saddened to hear that your stay was less than satisfactory. We would love the opportunity to get additional feedback. Please connect with us directly at the property and request to speak with the Manager on Duty. We hope to talk with you soon.
6/10 Okay
Kaitlin
Rejste med partner
11. mar. 2024
Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Clean and cute, under construction currently. Security and night workers allowing other customers to blast music and be extremely loud in lobby at night. Cookies good!
Kaitlin
Overnattede 2 nætter i marts 2024
Svar fra Donique J den 12. mar. 2024
Thank you for staying with us and also for taking the time to provide us with valuable feedback. We are truly sorry to hear noise levels impacted your stay. We are committed to reviewing our processes to ensure this is an isolated incident. We hope to have the opportunity to host you again in the future.
2/10 Forfærdeligt
Joshua
Rejste med familie og småbørn
10. mar. 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All around terrible place to stay. Or room was dirty and had food leftover inside from previous guests. The staff was extremely rude. The whole site was under construction so be ready for that. The entire hotel reeked of Marijuana. I never review but I checked out a week ago; was overcharged and cant get anyone to sort that mess out. This place is was a nightmare start to finish. Don't stay here.
Joshua
Svar fra Donique J den 12. mar. 2024
Thank you for staying with us and also for taking the time to leave us a review. We are truly sorry to hear your time with us was less than satisfactory. We are committed to addressing your noted concerns. We do hope to have the opportunity to restore your faith in our ability to deliver an excellent hospitality experience.
2/10 Forfærdeligt
Jessica
9. mar. 2024
Jessica
Overnattede 5 nætter i februar 2024
Svar fra Donique J den 8. apr. 2024
Thank you for staying with us and also for taking the time to provide us with feedback. We are truly sorry your time with us was less than satisfactory. Please contact the property directly as we would love the opportunity to discuss your stay in further details.
10/10 Fremragende
Alfreda
5. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed the entire stay. The restaurants made the stay convient.
Alfreda
Overnattede 2 nætter i marts 2024
Svar fra Donique J den 5. mar. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. Come back and see us soon.
10/10 Fremragende
Eva
5. mar. 2024
Eva
Overnattede 1 nat i februar 2024
Svar fra Donique J den 2. apr. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. Come back and see us again
10/10 Fremragende
Lynn
Rejste med familie
5. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great place to stay while seeing a show at The Tabernacle. We enjoyed dinner there as well. Comfortable, safe & quiet.
Lynn
Overnattede 1 nat i marts 2024
Svar fra Donique J den 5. mar. 2024
Thank you for staying with us and taking the time to provide us with an excellent review. We are so happy to hear your time with us was amazing. Come back and see us soon.
10/10 Fremragende
Latoya
4. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff here are excellent I would recommend this hotel any day,anytime and any place,the front desk staff was very patient with me taking my time to get things together to go up to my room and they were very helpful and respectful i definitely appreciate it and will be staying at this location again.👍👍👍
Latoya
Overnattede 1 nat i marts 2024
Svar fra Donique J den 4. mar. 2024
Thank you for staying with us and also for taking the time to leave us an amazing review! We are so happy you enjoyed your stay. We will certainly commend the team on a job well done. We hope to host you again soon.
6/10 Okay
rony
3. mar. 2024
Synes godt om: Rengøring
Warm cookies and a bottle of water upon registration is a nice touch to welcome their guests.
Shower stall was uncleaned. .
rony
Overnattede 3 nætter i februar 2024
Svar fra Donique J den 4. mar. 2024
Thank you for staying with us and also for taking the time to provide us with feedback. Warm DoubleTree cookies are my favorite! Please accept our sincere apologies for the challenges you encountered with cleanliness. We have partnered with the team to provide refresher coaching around our service standards. We hope to have the opportunity to restore your faith in our ability to deliver an exceptional hospitality experience.
10/10 Fremragende
Sara
Forretningsrejsende
3. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed my stay at The American Hotel. The staff members were nice and polite which was extremely helpful.
Sara
Overnattede 1 nat i marts 2024
Svar fra Donique J den 4. mar. 2024
Thank you for staying with us and also for taking the time to leave us an amazing review! We are so happy you enjoyed your stay. We will certainly commend the team on a job well done. We hope to host you again soon.
10/10 Fremragende
Nicole
3. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nicole
Overnattede 3 nætter i februar 2024
Svar fra Donique J den 4. mar. 2024
Thank you for staying with us and also for taking the time to leave us an amazing review! We are so happy you enjoyed your stay. We will certainly commend the team on a job well done. We hope to host you again soon.
6/10 Okay
Marilyn
Rejste med familie
3. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter
No hot water. Elevator didn't always work.
Marilyn
Overnattede 4 nætter i februar 2024
Svar fra Donique J den 4. mar. 2024
Thank you for staying with us and also for taking the time to provide us with feedback. We are truly sorry your time with us was not satisfactory. We experienced an outage with our boiler and elevator which we have since remedied; we certainly understand how frustrating this must have been. We hope to have the opportunity to restore your faith in our ability to deliver an exceptional hospitality experience.