The staff are lovely, the hotel is clean and tidy, the rooms are spacious and well-equipped. It takes around 10-15mins of walking to get to the tram stops nearby so it’s convenient enough to get into centraal and other locations. We did have a small issue with our allocated room’s shower, but staff were incredibly kind and quick to get it sorted, so we switched to another room and stayed there for the entire break with no issues. We only looked at the menu at the bar downstairs but it seemed quite small both drink & food-wise, however there are plenty of other options nearby. If visiting Amsterdam, I would strongly urge using this hotel for your stay!