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Anmeldelser af SUPPER Hotel

3 out of 5
SUPPER Hotel
462 Singel, Amsterdam, NH

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 25 af i alt 67 anmeldelser" "
Bedømmelse på 8 − Udmærket. 17 af i alt 67 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 67 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 67 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 67 anmeldelser" "

7,6/10

Rengøring

8,6/10

Service og personale

7,0/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

Rasmus Steen

Overnattede 4 nætter i november 2023

8/10 Udmærket

Sif

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice and fancy
Very nice and neat room, helpful and kind crew. We had the Noir-room. It was dark, indeed - almost a bit too dark, but the room was overall very nice. We had two nights.
Overnattede 2 nætter i marts 2023
Svar fra Lisa den 13. apr. 2023
Dear Sif, Thank you so much for this amazing feedback! Me and my crew enjoyed you being here and would love to welcome you back one day!

2/10 Forfærdeligt

Michelle

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Disaster dirty room's disgusting cleanliness no privacy
Overnattede 2 nætter i april 2024

4/10 Dårligt

Nino

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not
Overnattede 7 nætter i marts 2024

10/10 Fremragende

Paul

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024

10/10 Fremragende

Samuel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A very niche and quirky place to stay. Rooms are very unique but excellent. Staff were very friendly, welcoming, and helpful. Only thing I could fault would be that the water within the room wasn’t very warm
Overnattede 3 nætter i april 2024

10/10 Fremragende

Owain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely stay at this hotel, right in the town centre so easy access to everything. The staff at this hotel are by far the best you could ask for! Nothing was too much trouble so thanks very much for helping towards our first experience in Amsterdam!
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Kym

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Take a mirror as the rooms are dark and if you’re sharing it’s hard to see.
Overnattede 2 nætter i marts 2024

4/10 Dårligt

Daren, Bainbridge Island

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was terrible, no elevator and the noise at midnight when folks came back was so loud
Overnattede 1 nat i februar 2024
Svar fra Team SUPPER den 4. mar. 2024
Dear Guest,Thats unfortunate to hear.We cant have an elevator because we are a monumental building, but our staff is always willing to help you bring your luggage to your room. Kind regards,FabienneSupper

10/10 Fremragende

Marco

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Perfect verzorgd
Overnattede 1 nat i februar 2024
Svar fra Team SUPPER den 1. mar. 2024
Dear,Thank you for choosing our hotel for your stay and for sharing your wonderful feedback about Supper Hotel.Kind regards,Team SUPPER

10/10 Fremragende

Cristina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pretty good
Amazing hotel , amazing staff, small 2 issues we had were the mattress topper which was sliding down the bed constantly and it wasn’t easy to put back up and the fact neither the room or bathroom had a door , only a curtain , slightly uncomfortable if u don’t know your partner for over 10 years lol
Overnattede 3 nætter i januar 2024
Svar fra Team SUPPER den 1. mar. 2024
Dear,Thank you very much for the compliments and appreciation about our hotel and team after an enjoyable stay at Supper Hotel .We also appriciate your feedback so we an improve our hotel.Kind regards,Team SUPPER

4/10 Dårligt

Ali

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

8/10 Udmærket

Bas

Overnattede 1 nat i januar 2024

8/10 Udmærket

desiree

Rejste med partner
Synes godt om: Rengøring, service og personale
Cute place for a spicy night out.
Overnattede 1 nat i januar 2024
Svar fra Team SUPPER den 1. mar. 2024
Dear,Thank you very much for the compliments and appreciation about our hotel and team after an enjoyable stay at Supper Hotel.Kind regards,Team SUPPER

4/10 Dårligt

Fadwa

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

4/10 Dårligt

Whitney

Synes godt om: Værelsets komfort
It was fine when we checked in and they were friendly at the front desk, but it isn't really a front desk because there are only there at certain hours, so if you need help later in the day you are out of luck. This became a problem when mosquitos were all over our room, we found out the were coming through the ac/heating unit and we were bitten up all over. When we went downstairs to ask for help, no one was there and the bartender said they knew nothing about the hotel. We had asked them to change our sheets one day and they didn't, we had to ask again the next day. Also we were on the top floor and we could still hear the club on the bottom floor, I can't imagine how loud it would be and how impossible it would be to sleep if we were any lower down.
Overnattede 4 nætter i oktober 2023
Svar fra Team SUPPER den 4. mar. 2024
Dear Whitney,Our shifts are from 07.00 till 00.00, after that there will be someone availlable through the night.Were sorry about the complications in your room and will take it in mind to improve.Kind regards,FabienneSupper

4/10 Dårligt

Espen

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Min erfaring på dette hotellet var skuffende og langt fra forventningene. Det burde markedsføres som et 'luksuriøst hostell' siden det føles som et billig overnattingssted. Inngangen til rommet er plassert på utsiden av bygningen, krever at man navigerer gjennom folkemengden ved uteplassen for å komme seg inn, spesielt om kvelden. Støyen fra uteplassen gjør det vanskelig å sove, og det føles som om man sover midt i festen. Prisen står ikke i forhold til kvaliteten; det koster fire ganger mer enn det burde. Totalt sett en veldig skuffende opplevelse.
Overnattede 4 nætter i november 2023
Svar fra Team SUPPER den 4. mar. 2024
Dear Espen,Were really sorry to hear that your stay in Supper Hotel didnt furfill your expectations.I assume you have stayed in our suites and to enter the suites you indeed need to go through the outside.We hope that you overall had a good time in Amsterdam !Kind regards,FabienneSupper

10/10 Fremragende

Johan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Väldigt nöjd
Väldgt fräscha rum och välstädat. Branta trappor så inget för den som har svårt att gå. Lättare frukost som serverades liknande en afternoon tea, superfint och gott. Jag kommer boka det här hotellet fler gånger.
Overnattede 1 nat i november 2023
Svar fra Team SUPPER den 4. mar. 2024
Dear Johan,Thankyou for your good review, we appreciate it !We are looking forward to welcome you again!Kind regards,FabienneSupper

2/10 Forfærdeligt

Karl

Overnattede 3 nætter i september 2023

8/10 Udmærket

Julia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Uriges Hotel in schöner zentraler Lage, sehr freundliches Personal; den Club im Nebenhaus hat man akustisch jedoch mitbekommen
Overnattede 4 nætter i november 2023
Svar fra Team SUPPER den 4. mar. 2024
Dear Julia,Thankyou for your good review, we appreciate it !Kind regards,FabienneSupper

10/10 Fremragende

Marc

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr nettes Hotel und freundliches Personal. Stylishes Zimmer mit sehr guter Ausstattung
Overnattede 6 nætter i oktober 2023
Svar fra Team SUPPER den 4. mar. 2024
Hi Marc,Thank you for your good review !Kind regards,Fabienne Supper

10/10 Fremragende

Joseph

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super nettes Personal, gemütliches Zimmer und schöne Bar.
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Schenk

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Georgi

Overnattede 4 nætter i oktober 2023

8/10 Udmærket

Natasia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Johan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A lovley hotel will visit again.
Oli erittäin mahtava kokemus. Huone oli eritätin mieluisa ja henkilökunta niin mukavia. Tuntu kodilta kaikinpuolin. Tulen uudestaan.
Overnattede 2 nætter i oktober 2023
Svar fra Rakell den 19. okt. 2023
We would like to thank you for your time taken to write such positive comments regarding your stay with us here at Supper Hotel. Was lovely to have you and we hope to see you again soon!Kind regards

8/10 Udmærket

Alice

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disco room
We stayed in the disco room and had a lovely stay. The hotel was very close to the town centre and everything was within walking distance. Staff were friendly and welcoming and kept our bags when we had checked out so we could continue to explore. Slight uncleanliness with dust and a contact lense by the sink. The shower would over flow and not drain causing the bathroom to flood. Overall, lovely hotel and really lovely area. Would go again.
Overnattede 3 nætter i oktober 2023
Svar fra Rakell den 19. okt. 2023
Thank you for choosing to stay at Supper Hotel. We appreciate you taking the time to write about your pleasant experience with us. Our team here strives to make each guest experience as close to perfect as possible. We are happy to know that you found our location convenient and because of that, you had a chance to explore Amsterdam. Please rest assured that we are constantly striving to enhance our performance to exceed the expectations of our guests. Once again, I would like to thank you for all your comments, which motivate us to strive harder and make it right for our guests. We hope to see you again!

10/10 Fremragende

Sascha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i oktober 2023
Svar fra Rakell den 22. okt. 2023
It is a pleasure for us to know you have enjoyed your stay with us and we look forward to welcoming you back shortly.

8/10 Udmærket

Nazley

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra ip den 6. okt. 2023
Thank you very much for taking the time and effort to write about your great experience at Supper Hotel

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra ip den 6. okt. 2023
Thank you very much for taking the time and effort to write about your great experience at Supper Hotel

10/10 Fremragende

Edlirjan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Rakell den 22. okt. 2023
Dear Edlirjan, It is a pleasure for us to know you have enjoyed your stay with us and we look forward to welcoming you back shortly. Hope to welcome you again soon!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ótima localização e excelente atendimento.
Overnattede 1 nat i september 2023
Svar fra ip den 6. okt. 2023
Thank you very much for taking the time and effort to write about your great experience at Supper Hotel

10/10 Fremragende

William

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really cool hotel in a great location. The air conditioner in the room was amazing! Staff were all really nice and we'll certainly stay here again next time we're in Amsterdam. Thanks!
Overnattede 4 nætter i september 2023

10/10 Fremragende

Simran

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra ip den 6. okt. 2023
Thank you very much for taking the time and effort to write about your great experience at Supper Hotel

6/10 Okay

Alice

Overnattede 2 nætter i august 2023
Svar fra Rakell den 22. okt. 2023
Thank you for your feedback! We are constantly striving to provide the best service and we appreciate your comment very much.

4/10 Dårligt

Alexandra

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i august 2023

8/10 Udmærket

Audric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hôtel
Hôtel bien situé pour visiter Amsterdam je recommande
Overnattede 1 nat i august 2023
Svar fra Supper Hotel den 10. aug. 2023
Thank you so much for taking the time to share this review. Team SUPPER

2/10 Forfærdeligt

Zac

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I only had one man who was nice and helpful I didn’t appreciate the dirtiness of my room at one point an employee just straight up walked into my room without waiting for me to respond which is beyond a breach of privacy, very disgusted with my stay
Overnattede 2 nætter i juli 2023
Svar fra Supper Hotel den 10. aug. 2023
Dear Zac,We regret very much that you experienced some inconvenience during your stay with us. We are constantly striving to provide the best service and we appreciate your comment very much. Our F&B department has already taken actions regarding your remarks.Kind regards,Team SUPPER

6/10 Okay

Carolina

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room has no space to store your clothes. Projector did not work, no space to hang or store your clothes. Room felt very cramped. For the amount I paid I expected better facilities. Staff friendly and helpful.
Overnattede 3 nætter i juli 2023
Svar fra Front Office Manager den 25. jul. 2023
Hi Carolina, We are very sorry to hear your experience was not to your expectations. We have checked to ensure all projectors are working so this issue will not happen again. Thank you kindly for your feedback, this is how we endeavour to improve our facilities.

8/10 Udmærket

Selene

Overnattede 3 nætter i juni 2023
Svar fra Lisa den 30. jul. 2023
Dear Seline, Thank you for taking the time to leave us a wonderfull review! Love to see you at our property again.

6/10 Okay

Karl

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very nice receptionists - when they were available, otherwise nice bartender or security staff, very helpful. - Very small room, not even a single chair/stool, no table/desk, no night table(s), no space for a large suitcase, only a small coat-rack with six coat-hangers. No elevator (typical steep staircase). Over four days management was unable to solve a problem with the keycard access to the room, access problems each evening anew.
Overnattede 4 nætter i juni 2023
Svar fra Supper Hotel den 10. aug. 2023
Dear Karl,Thankyou for your review.Please rest assured that we are constantly striving to enhance our performance to exceed the expectations of our guests. Once again, I would like to thank you for all your comments, which motivate us to strive harder and make it right for our guests.Kind regards,Team SUPPER

4/10 Dårligt

Connor

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room and set out was nice the area also but the amount of dust in the room was actually appalling. As soon as you turn on the projector you can just see nothing but dust particles in the air floating around being assisted by the air conditioning.. I’m also still waiting for a £250 holding fee to be returned into my account that I was not informed about when making the booking.
Overnattede 3 nætter i juni 2023
Svar fra Front Office Manager den 25. jul. 2023
Hi Connor, Thank you kindly for your feed back, we are sorry to hear that your experience was not up to our normal standards. We have since completed several deep cleans of all rooms. Your holding fee deposit was released upon the day of your check out, in some cases depending on your bank account, this may take up to 3 business days. We hope you wish to visit us again to receive the full Supper experience and our high quality service.

8/10 Udmærket

James

Rejste med familie
Synes godt om: Rengøring, service og personale
Staff fair and eager to help
Svar fra Megan den 20. jun. 2023
Thank you so much for taking the time to share this review. Looking forward to the pleasure of welcoming you again as a guest of Supper Hotel.

2/10 Forfærdeligt

Jason

Forretningsrejsende
Synes ikke om: Rengøring
Mosquito invested rooms
The room was invested with Mosquitos I had to re book another hotel
Overnattede 2 nætter i juni 2023
Svar fra Front Office Manager den 25. jul. 2023
Hi Jason, We apologise profusely, this is not a normal occurrence. In the case any windows are left open, mosquitos may enter the room and it is hard to remove them in a timely matter. Again, we are very sorry for your experience and hope you return to see our improvements to prevent this from happening again.

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Me gustó el concepto alternativo y moderno del hotel, la ubicación es perfecta, está cerca de todo . La atención brindada por el personal es muy buena. Quizá podrían mejorar la limpieza, pero en general me encantó la ubicación y las instalaciones
Overnattede 5 nætter i maj 2023
Svar fra Megan den 20. jun. 2023
We would like to thank you for taking the time to write about your recent experience in Supper Hotel. We are delighted to know that you found our location convenient and amenities to your liking.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Overnattede 4 nætter i maj 2023
Svar fra Megan den 20. jun. 2023
Dear Guest,Thank you for your review posted on expedia following your recent stay at Supper Hotel. We would like to thank you for sharing your feedback with us.

8/10 Udmærket

Akaash, London

Synes godt om: Rengøring, service og personale
Staff are wonderful
Overnattede 3 nætter i maj 2023
Svar fra Megan den 20. jun. 2023
Dear Guest,Thank you very much for sharing your positive comments about your stay at Supper Hotel.

2/10 Forfærdeligt

HUEBER

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
L’hôtel est situé à côté d’unr boite de nuit (nous en avions été informé par l’établissement). Première nuit, les bouchons d’oreilles sont non fournis. Deuxième nuit, les bouchons ont été fournis mais aucune différence et nous avons été réveillé à 7h du matin par l’alarme à incendie sans aucune raison ou explication. Les basses de la boîte de nuit sont tellement fortes que cela raisonne dans la chambre soit disant insonorisé. La chambre est très petite, le lit est placé dans une « cage à poule ». Il manque des portants ou rangement pour les habits. La propreté laisse à désirer (cheveux retrouver dans les serviettes de bains, sol sale…). Nous avons passés 2 nuits horrible, je ne recommande absolument pas.
Svar fra Supper Hotel den 10. aug. 2023
Dear Hueber,We regret very much that you experienced some inconvenience during your stay. We would like to assure you that we always do our best to provide outstanding service to all of our guests, and we have already investigated and taken action, and we apologize greatly for any unpleasant experiences. Thank you very much for your constructive remarks.Kind regards,Team SUPPER

10/10 Fremragende

Alberto, Pembroke Pines

Synes godt om: Rengøring
Overnattede 2 nætter i april 2023
Svar fra Megan den 20. jun. 2023
Dear Guest,Thank you so much for sharing your review with us and other travelers of Supper Hotel.Looking forward to welcoming you back soon.

10/10 Fremragende

Macey

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Had an amazing time definitely recommend!
Overnattede 3 nætter i maj 2023
Svar fra Megan den 20. jun. 2023
Dear Guest,Thank you for choosing to stay at Supper Hotel. We appreciate you taking the time to write about your pleasant experience with us.