Hej Jørgen. Mange tak for du anmeldte dit ophold, vi er glade for du gav dig tiden til det. Det er dejligt du havde et godt ophold, og du benyttede vores cykeludlejning. Det er en del af at være i Amsterdam!Og så er vi selvfølgelig glade for du synes om hotellets hyggelige stemning. Du er altid velkommen tilbage igen. Willi Palsma, Hotel Manager

Dear Morten. Thank you for letting us know how satisfied you were with your recent stay. We welcome your kind mention of the convenient location we are lucky to have. Thank you for your high rating! We very much look forward to the pleasure of welcoming you back. Best wishes,

Dear Jette, Thank you for the time you have taken to let us know your opinion about your stay. The main challenge of every hotel establishment is its clients' satisfaction and we strive to deliver services that better comply with the customers' needs. We are sorry to read your disappointment concerning our hotel. We regret the misunderstanding with your reservation and hope we were able to find a room with the view you preferred. We are sorry the bathroom layout wasn't to your liking. We do understand some guests may prefer more privacy and therefore we do provide additional toilets on every floor. Please accept our apologies for our shortfall in not providing the quality service we set ourselves. We will be addressing this matter with our team. The management is always available to deal with any issues you may have, please don't hesitate to contact us. We hope to be able to welcome you back again on a future occasion. Best regards, Willi Palsma, Operations Manager

Dear Kulbinder. Thank you for the time you have taken to review your stay. We are very sorry not to have been able to meet your expectations. We regret that you were not entirely happy with our modern open-plan room and bathroom. We understand that our guests may prefer more privacy and have provided extra toilets on each floor. We also regret that you were not entirely happy with your room, which is a Large Room and that the bathroom was not up to our usual high standard of cleanliness. We wish you had informed us at the time as our team would have been very happy to take the appropriate action or help you find another room more suited to your requirements. We would like to mention that all our Large rooms have a built-in desk/bar area that can be used to work at, with high seats for your comfort. Rest assured that our safes are of standard quality for hotels and are large enough to leave your laptop in for your peace of mind. We apologise that we were not able to give you any discount for your early departure, as you had booked a special rate that is prepaid and non-refundable as stated in the bookings website. With our best regards, Willi Palsma, Operations Manager

Kære Rune, Vi sætter stor pris på dine fine komplimenter angående dit ophold hos os! Mange tak for dine ord om vores hotel, vi er rigtig glade for at du satte pris på det, og havde en god oplevelse. Det vil glæde os at kunne byde dig velkommen en anden gang.

Hi, Thank for your review. Good to hear that it was a ‘clean-nice-comfortable’ experience for you. The Qbic Hotel concept as you mentioned is quite minimalistic. We provide all the basics in one giant ‘cubi’. If you want more privacy you can always use the public lavatories in the hall. We hope to see you again in Qbic Amsterdam! With kind regards Sander Gerets, Qbic Team Amsterdam