Reception

Anmeldelser af IntercityHotel Amsterdam Airport

4 out of 5
IntercityHotel Amsterdam Airport
Spark Avenue 1, Hoofddorp

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 457 af i alt 732 anmeldelser" "
Bedømmelse på 8 − Udmærket. 190 af i alt 732 anmeldelser" "
Bedømmelse på 6 − Okay. 43 af i alt 732 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 732 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 732 anmeldelser" "

9,6/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

8/10 Udmærket

Jens-Olaf Sohn

Overnattede 4 nætter i april 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i april 2023

10/10 Fremragende

Tomasz Piotr

Overnattede 1 nat i marts 2023

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Heating does NOT work on this hotel.
The hotel seems very new. Its almost impossible to find via GPS. Rooms are nice however the heating does NOT work. The room gets ICEcold after 19.00 and the heating doesnt work again before next morning. After three days like this, without the hotel being able to sort the issue, the offered us a free drink or a breakfast. I do not find that to be fair compensation at all. I will sadly never return as I do not want to gamble with my health and now I am sick after staying there. That is how cold it was. Staff is nice but the entire stay was ruined because of the ICEcold room.
Overnattede 3 nætter i februar 2023
Svar fra rvdbeek den 10. feb. 2023
Dear Mrs Sondergaard,We regret reading about your experience and rating of your stay.You indeed requested the room temperature to be set higher than our standard 21 degrees. Since my team was unable to do so over the weekend you were offered on several occasions to move to another room as we had ample rooms available. Since you did not choose this option the team provided you with additional blankets. Since you even extended your stay with one night it was believed that the issue was solved to your satisfaction.The issue with the heating in your specific room was indeed very unfortunate but any time during your stay an alternative room was available and offered.The heating in our hotel rooms are working fine but a technical malfunction in a room can occur even in a brand new hotel.We ofcourse truly regret this from happening and we hope you will allow us to show differently in the future.Regarding your remarks on the gps and route to the hotel.The hotel is indeed located on a new street close to Hoofddorp trainstation but not all gps systems are 100% updated with the latest streets hence the reason we have clear route descriptions on our website as well.Again we regret the entire situation and hope you feel better soon.Best regardsRob van der BeekGeneral Manager

6/10 Okay

Gert

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotellet er godt, men vi havde en dårlig oplevelse
Udemærket hotel der ligger tæt på banegård med let adgang til Amsterdam. Du når centrum på 30. min. Da området er nyt er det næsten umuligt at finde frem til hotellet i bil. Hverken Google Maps eller Apple Map kan hjælpe dig. Vi kørte rundt om hotellet i en halv time. Hotellet kunne bekræfte at det var sket for mange. Parkeringsområdet skal man vide hvor er, specielt om aftenen, da skiltet til området ikke er oplyst. Vi bestilte mad om aftenen og måtte efter 45 minutter rykke for maden. Det viste sig da, at bestillingen åbenbart ikke var registreret. Efter nye 45 minutter fik vi maden, som så til gengæld var velsmagende. Ærgerligt når hotellet bestemt har potentiale.
Overnattede 2 nætter i december 2022
Svar fra doonk den 5. feb. 2023
Dear Gert, We would like to thank you for your recent stay in our hotel. However, we highly regret your comments and would like to sincere apologies for the inconvenience that you have experienced, this is not the service that you may expect from us and is already discussed with the colleague involved. Unfortunately, the colleague was last minute alone on shift. This is not an excuse but would explain how it could happen. We do hope we may welcome you back in the future to show you the services you may expect from us. With kind regards, DewiFront Office ManagerIntercityHotel Amsterdam Airport

10/10 Fremragende

Hussein

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2022
Svar fra doonk den 25. dec. 2022
Dear Hussein, We are very delighted to receive a 10/10 score from your recent stay at IntercityHotel Amsterdam Airport. Thank you for sharing this with us!It would be our great honor to welcome you back in the future. With warm regards, Dewi OonkFront Office ManagerIntercityHotel Amsterdam Airport

10/10 Fremragende

Frederik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2022

10/10 Fremragende

Flemming

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra doonk den 8. jul. 2022
Dear Flemming, Thank you for your recent stay at IntercityHotel Amsterdam Airport! We are very delighted to receive a 10/10 score from you! It would be our great pleasure to welcome you back in the future. With kind regards, Dewi Oonk Front Office Manager IntercityHotel Amsterdam Airport

10/10 Fremragende

samuele

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bellísimo
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Keral

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Train station within a short walk is convenient.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Ashonda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing stay amazing chief comfortable room
Overnattede 1 nat i maj 2024

8/10 Udmærket

Reshard, Gainesville

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet facility. The walk from rail station to hotel was not very convenient.
Overnattede 1 nat i maj 2024

8/10 Udmærket

irfan

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Un endroit éloigné. Il y a des espaces vides partout. Mais les frais de stationnement sont de 15 EUR.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Karl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nicht Alles zufriedenstellend aber keine Probleme. Guter Fahrradverleih. Frühstück super. Restaurant: Teuer und sehr wenig!
Overnattede 7 nætter i maj 2024

6/10 Okay

Kelvin

Overnattede 1 nat i maj 2024

8/10 Udmærket

Scott, Poole

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the hotel. Rooms are spacious and the hotel is fairly new. There are excellent train and bus links from the nearby Hoofddorp station, which is just a five minute walk away. The hotel basically sits in a field, so there aren’t any amenities like shops and restaurants close by. Due to the location the walk to the hotel could feel a bit lonely at night, even though there is a paved path that is well lit. Felt the breakfast was expensive so didn’t pay for that.
Overnattede 10 nætter i maj 2024

10/10 Fremragende

Chontelle

Synes godt om: Faciliteter
Nice hotel and staff. Easy location to get to airport and Amsterdam city. Hotel is close to the station but beware there are some staira you cannot avoid to get to the station so may be difficult with luggage.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Aishel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked the closeness to the trainstation. Found it a bit isolated but felt safe
Overnattede 3 nætter i april 2024

8/10 Udmærket

Alejandro

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is great! It’s clean and the service is good, the. Only thing is that it’s not so close to Amsterdam central.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Abigail

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Like it because the venue is a walking distance to bus and train hubs
Overnattede 2 nætter i april 2024

10/10 Fremragende

Tal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My flight was cancelled and I looked for a convenient room closed to the airport. The hotel is clean, modern and easy accessible by train. Breakfast was good. A great choice for those who need to stay close to Schiphol airport.
Overnattede 1 nat i april 2024

4/10 Dårligt

daniel

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Bar restaurant staff was very rude. They didn't act like they even wanted to serve you. Food was supposed to be avaliable until 11pm then when you ask to order, they say "our system is updating and we can't put in the order, sorry". Then when ordering drinks or enjoying yourself, they wont ask if you want another or something else..its like your bothering them by asking for a drink. Very weird.
Overnattede 1 nat i april 2024

10/10 Fremragende

Hikaru

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
シャワールームが完全に閉まらないスタイルで、床が水浸しになった以外は本当に完璧でした。清潔ですし、ご飯も美味しいし交通の便もいいです。
Overnattede 2 nætter i april 2024

10/10 Fremragende

Alyssa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was really close to the station
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Albert, Rotterdam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
New hotel close to my office. Why I prefer this one is because it is the only one in the vicinity that has sauna facilities.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Timo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Basically very close to the airport, but no bus from the railwaystation makes it challenging when raining
Overnattede 1 nat i februar 2024

10/10 Fremragende

sehba

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Jesper

Forretningsrejsende
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value for money
Simply great, spa was amazing and finally a hotel that makes sure the sauna is at the right temperature (do reserve).
Overnattede 1 nat i januar 2024

10/10 Fremragende

Albert, Rotterdam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

WENFENG

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Xinyuan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i december 2023

8/10 Udmærket

Kyoungjae

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Hotel
Excellent accessibility and valu for money campared to the higher prices of hotels in AMS city.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Javier

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Peacefull, clean and modern.
I really enjoyed staying in this hotel, very clean, modern and good customer service. I like to stay in this area because of the proximity to the airport. I would stay here again, for sure! if I don't mind the 5-minute walk and the climbing of those stairs with big luggage. The only downside to this hotel is walking from the tram station to the hotel, it's a bit strange for the type of hotel, not far but not convenient, with heavy stairs/steps, it feels a bit like an isolated area, even though it is not.
Overnattede 1 nat i januar 2024

10/10 Fremragende

sehba

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay
Nice stay. Initially my check-in experience was somewhat a painful one. But the manager, took over and permitted me to check-in at 12pm, earlier than expected. I can't thank her enough. I will be returning - once a month. Will register for an account.
Overnattede 7 nætter i december 2023

8/10 Udmærket

Janetta

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alternative to staying in the city
Staff are friendly and the room was spacious. The wind was heard howling through the window and some rained leaked in. The hotel is close to the train and bus station to get to airport and city center. I didn't see any stores or restaurants nearby other than the hotel restaurant. Overall a great stay.
Overnattede 5 nætter i december 2023

10/10 Fremragende

Koboyoh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super Hôtel.
Hotel excellent , propre, chambre spacieuse, haute gamme, personnel sympa, sauna et hamman apaisant. Le seul bemol cest le parking payant, ça devrait être gratuit vu le prix des chambres. Et aussi le fait l'hôtel soit carrément dans un desert, mais proche de la gare ce qui compense pour aller à Amsterdam.
Overnattede 1 nat i december 2023

10/10 Fremragende

Ann-leer B

Overnattede 2 nætter i december 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Nice hotel and rooms, easy access to train station into the centre. Not much really round the hotel.
Overnattede 3 nætter i december 2023

10/10 Fremragende

cindy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

Edwin

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and clean hotel. Great staff and good breakfast. Only thing was that it is not easy to reach by car. Routeplanner and GoogleMaps didnt show the proper way.
Overnattede 1 nat i december 2023

8/10 Udmærket

Thierry, North bay village

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Roberto

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the cleaniless of room, the silence and all the service were good.
Overnattede 1 nat i december 2023

10/10 Fremragende

Mahzuni

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All Perfect… the only thing is the reachability with a car. Not so easy to drive to the center of the location. The center is not so far away, but the streets are not accessable. Parking should be free for hotel guest's, but with 15€ per day it is to expensive.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Maureen

Overnattede 2 nætter i december 2023

6/10 Okay

Marianne

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Lino

Overnattede 1 nat i december 2023

10/10 Fremragende

jonas

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mycket bra
Utmärkt
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Przemyslaw

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023