Hi Casper! We're delighted to hear that you had a great time with us! Your positive feedback brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future! With best regards,RalphInterim General Manager

Dear Ole, Thank you for your 8 out of 10 rating. Looking forward to welcome you again. With kind regards, Inge Maas Duty Manager

Dear Dany,Thank you for sharing your feedback following your recent stay with us. We appreciate your perspective and take all comments seriously.We apologize if there was any confusion regarding our payment policy. As a cashless hotel, we aim to streamline the check-in and payment process for our guests. It's also stated on Expedia's website that we do not accept cash payments.Regarding your comment about room service, we want to clarify that Holiday Inn Express hotels operate as select service hotels, and room service is not a brand standard. We apologize if this was not made clear during your stay.Your insights are invaluable, and we will use them to improve our communication and services moving forward. We hope to have the opportunity to welcome you back and provide a more enjoyable experience.Warm regards,Ralph E.General Manager

Dear Kusum,Thank you for sharing your recent experience with us. While we value all feedback, we're sorry to hear that your stay didn't meet your expectations.Regarding your mention of shuttle service, we want to clarify that we don't offer this service and is something we don't promote. However, taxis are readily available and can typically reach the hotel from the airport in just 15 minutes. Additionally, there's a train station conveniently located below the airport which is 4 minutes to the Hoofddorp station and a 10 minutes walk to the hotel, providing another efficient means of reaching our hotel.We appreciate your insights and hope to have the opportunity to better serve you in the future.Best regards,Ralph E.General Manager

Hi Jennifer! It warms our hearts to read such a positive review. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your feedback motivates us to continue delivering exceptional service. We can't wait to have you again soon!Kind regards,Ralph E.General Manager

Hi Stella, It warms our hearts to read such a positive review. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your feedback motivates us to continue delivering exceptional service. We can't wait to have you again soon!Kind regards,Ralph E.General Maneger

Hi Akshay Dienshkumar! We're delighted to hear that you had a great time with us! Your positive feedback brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future!With kind regards,Ralph E.General Manager

Dear Jaqueline, Thank you for taking your time to share your experience. We're truly grateful for your kind words and positive review. It's wonderful to know that you had a great time with us. We hope that we will be able to welcome you back in the nearest future. Thanks! Kind regards,Ralph E.General Manager

Dear Abelardo Manzo, thank you for taking your time to share your experience. We apologize for the disappointment you encountered during your visit. Your feedback is important to us, and we're committed to addressing these issues to the right people to ensure a better experience for our guests moving forward. We hope that you still want to consider us for a next trip. Once again, thank you for leaving a review. Kind regards,RalphGeneral Manager

Hi David C! We're delighted to hear that you had a great time with us! Your positive feedback brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future!With kind regards,Ralph EcuryGeneral Manager

Dear Leif Mikael,Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your input as it helps us to continually improve our services and facilities.We're glad to hear that you chose to stay with us, and we regret that your experience didn't meet your expectations entirely. While we strive to provide exceptional service to all of our guests, we understand that there may have been areas where we fell short during your stay.Your satisfaction is important to us, and we would have appreciated more specific feedback to better understand the aspects of your stay that were less than satisfactory. Nonetheless, we assure you that your comments are valuable to us, and we will take them into consideration as we work to enhance the overall guest experience.We hope that you will consider staying with us again in the future, allowing us the opportunity to exceed your expectations and provide you with the outstanding service that we are known for.With kind regards,Ralph EcuryGeneral Manager

Hi James! We're delighted to hear that you had a great time with us! Your positive feedback brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future!With kind regards,Ralph EcuryGeneral Manager

Dear Rick, Thank you for taking your time to share your experience. We're truly grateful for your review. We hope that we will be able to welcome you back in the nearest future. Thanks!Kind regards,Ralph EcuryGeneral Manager

Hi Daniel. First of all, thank you for taking your time to leave us feedback. We apologise for any inconvenience and understand the frustration with the construction noise during your stay. We apologize for any service issues that affected your stay. Your feedback is important to us, and we are committed to addressing the concerns you've raised to enhance our service quality. Thank you for bringing these matters to our attention. We are committed to guaranteeing comfort of our guests, and we hope to make your future stay more comfortable. Thank you!Kind regards,Ralph EcuryGeneral Manager

Dear Taylor Gabrielle,Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply apologize for the discomfort you experienced due to the temperature control issues in your room. Providing a comfortable and enjoyable stay for our guests is our utmost priority, and we regret that we fell short of meeting your expectations in this regard.Rest assured, your comments have been shared with our maintenance team for immediate review and necessary improvements to ensure such issues are addressed promptly.Please accept my sincerest apologies for any distress this may have caused during your stay. As a gesture of our commitment to your satisfaction, I would like to offer you a 50% discount on your next stay with us when booking directly with the hotel. We hope that this offer demonstrates our dedication to making amends and providing you with the exceptional experience you deserve.Please do not hesitate to contact us directly to arrange your next reservation and ensure that your stay exceeds your expectations. We truly value your feedback and the opportunity to regain your trust.Warm regards,Ralph EcuryGeneral Manager

Hi Evelyn! It warms our hearts to read such a positive review. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your feedback motivates us to continue delivering exceptional service. We can't wait to have you again soon!Regards,RalphGeneral Manager

Dear Angela, thank you for sharing your experience. We're genuinely grateful for your positive review. Your happiness during your stay is our ultimate goal, and we're thrilled to have achieved that. We'll continue to provide top-notch service and can't wait to see you again!Regards,RalphGeneral Manager

Dear Swisspaints, thank you for taking your time to share your experience. We apologize for the disappointment you encountered during your visit. Your feedback score is important to us, as we strive for exceptional service. We hope that you still want to consider us for a next trip. Once again, thank you for leaving a review.With Kind regards,Ralph EcuryGeneral Manager

Hi Isabel, It warms our hearts to read such a positive review. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your feedback motivates us to continue delivering exceptional service. We can't wait to have you again soon!Regards,RalphGeneral Manager

Dear Laurent, Thank you for taking your time to share your experience. We're truly grateful for your positive review. It's wonderful to know that you had a great time with us. We hope that we will be able to welcome you back in the nearest future. Thanks! Kind regards, Regards,RalphGeneral Manager

Hi Katrina, We're delighted to hear that you had a great time with us! Your positive feedback brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future!Regards,RalphGeneral Manager

Hi Simone! We're delighted to hear that you had a great time with us! Your positive feedback score brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future!With kind regards,Ralph EcuryGeneral Manager

Dear Julianne, Thank you for taking your time to share your experience. We're truly grateful for your kind words and positive review. It's wonderful to know that you had a great time with us. We hope that we will be able to welcome you back in the nearest future. With kind regards,Ralph EcuryGeneral Manager

Dear Evelyn, Thank you for taking your time to share your experience. We're truly grateful for your positive review. It's wonderful to know that you had a great time with us. We hope that we will be able to welcome you back in the nearest future. Thanks! Kind regards,RalphInterim General Manager

Dear Navid, thank you for taking your time to share your experience. We apologize for the disappointment you encountered during your visit. Unfortunately, there is no comment or feedback in your review which is important to us, as we're committed to addressing these issues to the right people to ensure a better experience for our guests. We hope that you still want to consider us for a next trip. Once again, thank you for leaving a review. If there is anything we can assist you with, please do not hesitate to contact us!Regards,Ralph General Manager

Hi Deborah! We're delighted to hear that you had a great time with us! Your positive review brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future! With kind regards,RalphInterim General Manager

Dear Mildred, Thank you for taking your time to share your experience. We're truly grateful for your review. We hope that we will be able to welcome you back in the nearest future once the constructions is all done. Thanks! Kind regards, RalphInterim General Manager

Hi Anonymous! It warms our hearts to read such a positive review score. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your review score motivates us to continue delivering exceptional service. We can't wait to have you again soon! With regards,RalphInterim General Manager

Thank you for your positive review! We're delighted you enjoyed and appreciated our friendly staff. We look forward to welcoming you back soon! Safe travels!

Dear Paul, thank you for sharing your experience. We're genuinely grateful for yours review. We'll continue to provide top-notch service and we hope that we will be able to welcome you back in the nearest future.With kind regards,Ralph Interim General Manager

We're delighted to hear that our place provided you with a perfect resting spot while waiting for your next flight! Thank you for your positive review.