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Anmeldelser af Crowne Plaza Vilamoura - Algarve, an IHG Hotel

5 out of 5
Crowne Plaza Vilamoura - Algarve, an IHG Hotel
Rua Do Oceano Atlantico, Loulé

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 590 af i alt 895 anmeldelser" "
Bedømmelse på 8 − Udmærket. 232 af i alt 895 anmeldelser" "
Bedømmelse på 6 − Okay. 51 af i alt 895 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 895 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 895 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i april 2019
Svar fra General Manager den 29. apr. 2019
Dear guest, Thank you very much for your review. It is our pleasure to read that you had a great stay with us. We look forward to welcoming you at Crowne Plaza Vilamoura very soon. Sincerely, General Manager

6/10 Okay

Verificeret rejsende

Overnattede 7 nætter i april 2019
Svar fra General Manager den 16. apr. 2019
Dear Guest, Thank you for staying at Crowne Plaza Vilamoura. We would also like to thank you for your time to review our hotel. Looking forward to welcome you back again. Kindest regards, General Manager

2/10 Forfærdeligt

kenneth

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 7 nætter i maj 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super fint hotel lige på stranden
Fint hotel lige ned til stranden. Rigeligt med solsenge til alle. Meget venligt personale, dog synes vi at rengøringsniveauet var lidt mangelfuld, Men hotellets placering er super ligger midt i byen og 5 minutters gang til byen og marinaen med masser af restauranter og shopping.

6/10 Okay

Pedram, kbh

Synes ikke om: Rengøring, værelsets komfort
Kan ikke anbefales
Hotellet kan ikke anbefales. Service var dårligt og værelserne var ikke altid rene. Deres SPA og indendørs pool som skilres i deres billeder lever ikke op til det faktiske. Bestil noget andet end denne hotel.

10/10 Fremragende

Henrik duus Rosengreen, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig godt hotel
Det eneste vi var lidt utilfredse med var hovedpuderne, som var for hårde. Ellers var det et rigtig godt hotel med god service. God rengøring og dejlig morgenmad. Centralt beliggende. Meget tilfreds

10/10 Fremragende

Ralph Tiedemann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Poul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Nick

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

svend hansen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
nice hotel
perfect hotel with very good service. first time i had to pull down curtain when going to bathroom due to glasswalls!!

4/10 Dårligt

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale

4/10 Dårligt

Ajay

Overnattede 4 nætter i maj 2024
Svar fra The Crowne Plaza Vilamoura Team den 23. maj 2024
Dear Guest,The Hotel's team would like to thank you for assessing your recent stay. We are deeply sorry to know that your experience fell short of your expectations.Kind regards,The Crowne Plaza Vilamoura Team

10/10 Fremragende

Robert Frank

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Have visited this Hotel on several ocassions and never been disapointed. I do think however that the cost of the Spa use should be reconsidered.
Overnattede 4 nætter i februar 2024
Svar fra The Crowne Plaza Vilamoura Team den 20. maj 2024
Dear Guest,Thank you for making our hotel your second home when you are in Vilamoura-Algarve. Your continued preference of our hotel is sincerely appreciated and we hope to be part of your future trips. Sincerely,The Crowne Plaza Vilamoura Team

10/10 Fremragende

alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great relaxing place. Service and food excellent
Overnattede 4 nætter i maj 2024
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 6. maj 2024
Dear Guest,Thank you for your kind feedback and for taking the time to share it with us. We are delighted to know that you had an enjoyable experience at Crowne Plaza Vilamoura-Algarve and we are looking forward to your next stay, which we hope will be in the near future! Kind Regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 23. apr. 2024
Dear Guest,Thanks for your five-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

8/10 Udmærket

Ally

Synes godt om: Rengøring
Overnattede 3 nætter i april 2024
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 20. apr. 2024
Dear Guest,Thanks for your four-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Bethany

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing location, had the duplex suite with amazing sea views. Being on the top floor meant we heard no noise which was bliss. Very friendly and accomodating staff. Room was cleaned daily. Whilst not much amenities provided in the room, there was a sign you could ask for items, if you needed. We used the spa, 1 free pass and that was bliss to have the facilities to ourselves. All in all, a great location and hotel.
Overnattede 3 nætter i april 2024
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 16. apr. 2024
Dear Guest,It's heartening to hear that our hotel provided a great combination of comfort, hospitality, and relaxation in a fantastic location. Thank you for sharing your positive experience!We will have the pleasure of welcoming you for many more visits to come.Kind regards,The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Lauri

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff where very accommodating and friendly . The location was excellent .
Overnattede 3 nætter i april 2024
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 20. apr. 2024
Dear Guest,Thank you very much for choosing to stay with us and for your valuable feedback following your recent stay at Crowne Plaza Vilamoura-Algarve. Would be our pleasure to welcome you back in near future.Best Regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Anne-Marie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i februar 2024
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 8. mar. 2024
Dear Guest,Thanks for your five-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

8/10 Udmærket

alexander

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 8. mar. 2024
Dear Guest,Thanks for your four-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Keith

Overnattede 1 nat i november 2023

10/10 Fremragende

Sally

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 9. okt. 2023
Dear Guest, Thank you very much for your review. It is our pleasure to read that you had a great stay with us. We look forward to welcoming you at Crowne Plaza Vilamoura very soon. Sincerely, The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i september 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 2. okt. 2023
Dear Guest, Thank you for taking time to share your feedback with us. We are delighted to read that you enjoyed your overall experience at our hotel and it would be our pleasure to welcome you back in near future.Best Regards, The Crowne Plaza Vilamoura-Algarve Team

8/10 Udmærket

Paulo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 18. sep. 2023
Prezado Hóspede,Obrigado por ter escolhido hospedar-se connosco durante a sua visita ao Algarve e pelo seu tempo em nos avaliar no Hotels.com. Esperamos recebê-lo novamente em breve!Melhores cumprimentos,A Equipa Crowne Plaza Vilamoura-Algarve

10/10 Fremragende

Kathy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great rooms and location to the Marina. Pool could be a bit warmer and skimmer cleaned better. Staff and breakfast buffet were top shelf.
Overnattede 7 nætter i september 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 14. sep. 2023
Dear Guest,We sincerely appreciate your feedback on your stay at our hotel. We're delighted that you had a comfortable stay and enjoyed the excellent breakfast, as well as the friendly service from our colleagues. Looking forward to welcoming you back at Crowne Plaza Vilamoura-Algarve. Kind regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

James

Overnattede 3 nætter i august 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 30. aug. 2023
Dear Guest,Thanks for your positive review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Nolene

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommend
Lovely hotel on the coast in Villa Moura. The rooms were well presented and clean. The bed was large and really comfortable. The pool area was really nice with plenty of beds. The breakfast was good as was food from the restaurant. Lovely hotel overall would definitely return.
Overnattede 3 nætter i maj 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 30. aug. 2023
Dear Guest,Thank you so much for your wonderful review and great pictures! We're delighted to hear that you had an amazing and memorable holiday during your stay at our hotel.We will have the pleasure of welcoming you for many more visits to come.Kind regards,The Crowne Plaza Vilamoura-Algarve Team

8/10 Udmærket

Marvin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr ruhiges und stilvolles Hotel. Super zum erholen. Das Personal ist sehr freundliche.
Overnattede 7 nætter i august 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 30. aug. 2023
Dear Guest,We are thankful you shared with us your wonderful experience at Crowne Plaza Vilamoura-Algarve. It is a great pleasure to read that you enjoyed your stay in our hotel and we are glad that our facilities met your expectations and that the staff left a wonderful impression on you, as well as showed genuine care for you.We will have the pleasure of welcoming you for many more visits to come. Kind regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Diana

Overnattede 2 nætter i juli 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 30. aug. 2023
Dear Guest,Thanks for your five-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Place is extremely well ran
Overnattede 5 nætter i juli 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 1. aug. 2023
Dear Guest, Thank you for your candid review and positive rating here on Expedia.com! It is lovely to read that you had an enjoyable stay with us. Looking forward to welcoming you back. Kind regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

JANETTE

Overnattede 7 nætter i juli 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 30. aug. 2023
Dear Guest,Thanks for your five-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Lisa

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed in the Jnr Suite with a water view, it was lovely the room was lovely, only thing if I have to say anything bad would be I left the do not disturb on my door and they made me pay 5 EUR for 2 coffee pods, but whatever, the stay was amazing - most importantly everything works - we changed hotels as had air con issues with another one
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 14. jul. 2023
Dear Guest,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate both your positive comments and the concerns you've raised, and we apologize for any inconveniences you experienced. We will coach the entire room service team to ensure they follow correctly the DND procedure.We hope to have the pleasure of welcoming you back for another amazing and relaxing stay in one of our Junior Sefront Suite.Warmest regards,The Crowne Plaza Vilamoura Team

6/10 Okay

Hanh

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The rooms are old and not well maintained. Mold and mildew in the showers. Furniture is scratched. Good options are very limited. Would not recommend the property.
Overnattede 3 nætter i juni 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 28. jun. 2023
Dear Guest,Thank you for sharing with us your experience within our hotel, and we would like to express our most sincere apologies for this experience. We are extremely amazed by your review, as this does not reflect at all our our IHG Clean Promise, we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. We will hope to serve you again in the future. Kind regards,The Crowne Plaza Vilamoura-Algarve TeamThank you,The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Serife

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relax Holiday
The hotel was nice , clean and simple. It has a nice swimming pool area and easy access to the beach but no sun beds on the beach . However it’s a nice hotel if your looking to just relax.
Overnattede 3 nætter i maj 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 5. jun. 2023
Dear Guest, Thank you for taking time to share this review and for choosing the Crowne Plaza Vilamoura as your holiday destination in Algarve. We appreciate your preference and hope you will continue to choose us for the future travel needs.Kind regards,The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Henry

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was lovely and the staff were excellent with nothing too much trouble
Overnattede 4 nætter i maj 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 25. maj 2023
Dear Guest,It is great to read how much you enjoyed your stay in our hotel and that the outstanding service provided by our team members contributed to your overall hotel experience. Thank you for your feedback and looking forward to welcoming you back to the Crowne Plaza Vilamoura-Algarve. Best regards, The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Gerard

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing breakfast. A lovely environment for a break. Spa was superb - good for wet or windy weather in the off season.
Overnattede 4 nætter i maj 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 25. maj 2023
Dear Guest,We appreciate your positive feedback about our hotel. We are sure our entire hotel staff enjoyed serving to your needs as much as you enjoyed your stay. Looking forward to welcoming you back soon. Sincerely,The Crowne Plaza Vilamoura-Algarve Team

8/10 Udmærket

sarah

Rejste med familie
Synes godt om: Rengøring, service og personale
Would say more a 4* than 5* Wasn't happy having to pay to use the spa. Rooms were ok ish. Food was outstanding and bar staff were lovely
Overnattede 4 nætter i marts 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 29. mar. 2023
Dear Guest,We are so glad to hear that you enjoyed your stay with us. We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best regards,The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Sue

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Another fabulous stay at the Crown Plaza, Vilamoura. Always a warm welcome, clean and well maintained room and facilities and plentiful choice of quality food for breakfast.
Overnattede 4 nætter i februar 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 27. feb. 2023
Dear Guest, Thank you for taking time to share this review and for choosing the Crowne Plaza Vilamoura as your holiday destination in Algarve. We appreciate your preference and hope you will continue to choose us for the future travel needs.Kind regards,The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Jeffrey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i februar 2023
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 29. mar. 2023
Dear Guest,Thanks for your five-star review. We are looking forward to having you again as a guest in our hotel.Sincerely,The Crowne Plaza Vilamoura-Algarve Team

10/10 Fremragende

Paul

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thanks
Lovely hotel. 5 minutes walk from the marina. Nice pool. Great breakfast.
Overnattede 2 nætter i november 2022

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel, amazing staff - all very friendly and helpful, bteakfast buffet out of this world 5*+. Had a delightful time will definitely be going back.
Overnattede 5 nætter i november 2022

8/10 Udmærket

sharon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2022

10/10 Fremragende

Joanne Sharon, Muenchen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely, friendly staff, clean roos with high quality beds and bedding, excellent brekafast buffet.

10/10 Fremragende

Ian

Overnattede 2 nætter i oktober 2022

10/10 Fremragende

Sally

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i september 2022

8/10 Udmærket

Glenn van

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles was super en top alleen jammer als we tussen de middag bij het zwembad gingen lunchen met zijn vieren en dan een aantal gerechten bestelden (shared dining ) was er 1 gerecht bij wat wel bij het kindermunu stond en niet op de algemene menukaart (Fishfingers a 10,50 euro ) niet te bestellen was. Je moet dan een kind meenemen om dit gerechtje wel te verkrijgen. Toch wel bijzonder dat een tafel naast ons dit gerechtje wel kan bestellen omdat er een kind bij was en wij 5 gerechten bestellen en de Fishfingers a 10.50 euro niet konden bestellen. eindresultaat is dat we de rest van onze vakantie in andere hotels en eetgelegenheden zijn gaan lunchen. Jammer dat ze zo een stuk omzet laten liggen.Mvg Henri van Antwerpen
Overnattede 7 nætter i august 2022
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 18. aug. 2022
Dear Guest, Please allow us to respond in English. Thank you for taking the time to tell us about your experience at Crowne Plaza Vilamoura-Algarve. Please know that your candid feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes and coach our team in order to improve the guest experience, your review has been passed on to the concerned managers. Once again, thank you for your review and it will be a pleasure to welcome you back soon. Kind regards, The Crowne Plaza Vilamoura-Algarve Team

8/10 Udmærket

Richard

Overnattede 10 nætter i august 2022

10/10 Fremragende

Expedia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Uma semana muito agradável em família, num local de eleição. Junto à praia é uma com uma piscina fantástica.
Overnattede 7 nætter i august 2022
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 18. aug. 2022
Prezado Hóspede, Obrigado por ter escolhido hospedar-se connosco durante a sua visita ao Algarve e pelo seu tempo em nos avaliar no EXPEDIA. Esperamos recebê-lo novamente em breve! Melhores cumprimentos, A Equipa Crowne Plaza Vilamoura-Algarve

10/10 Fremragende

Fani

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Overnattede 5 nætter i juli 2022
Svar fra The Crowne Plaza Vilamoura-Algarve Team den 18. aug. 2022
Prezada Hóspede, Obrigado por ter escolhido hospedar-se connosco durante a sua visita ao Algarve e pelo seu tempo em nos avaliar no EXPEDIA. Esperamos recebê-la novamente em breve! Melhores cumprimentos, A Equipa Crowne Plaza Vilamoura-Algarve