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Anmeldelser af Hilton Garden Inn Albuquerque North/Rio Rancho

3 out of 5
Hilton Garden Inn Albuquerque North/Rio Rancho
1771 Rio Rancho Blvd., Rio Rancho, NM

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 530 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 306 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 88 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 50 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 27 af i alt 1001 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Gregory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff was very helpful and the room was clean and neat.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Gayle

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is professional and friendly. The rooms are very clean.
Overnattede 1 nat i april 2024
Svar fra Paul Romero den 6. maj 2024
Good Morning Gayle,Thank you for you recent review of our Hilton Garden Inn.We always look forward to reviews as we enjoy sharing these with our staff. Thank you again and we hope to be of service to you again in the future.

10/10 Fremragende

Arthur

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice. I'll be back
Overnattede 1 nat i april 2024
Svar fra Paul Romero den 8. apr. 2024
Good morning, Arthur,Thank you for taking the time to place your review of our Hilton Garden Inn. We look forward to sharing it with our staff as well as assisting you again in the future.

10/10 Fremragende

Michael

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location. Clean and quiet
Overnattede 2 nætter i april 2024
Svar fra Paul Romero den 6. apr. 2024
Good Afternoon, Michael,Thank you for your recent review, we look forward to sharing it with our staff as well as assisting you again in the future.

2/10 Forfærdeligt

Jacobo

Overnattede 1 nat i marts 2024
Svar fra Paul Romero den 3. maj 2024
Good Evening, I'm sorry that your reservation did not meet your expectations for your stay. I hope that you give us the opportunity to show that this is not the typical service that we provide.

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked pretty much all parts of my stay at Garden In at Hilton. Thanks sincerely. Dr. Simon J.
Overnattede 2 nætter i marts 2024
Svar fra Paul Romero den 1. apr. 2024
Good morning Dr. Simon J,Thank you for taking the time to complete your most recent review of our Hilton Garden Inn. We look forward to assisting you again in the future.

10/10 Fremragende

Nadine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Paul Romero den 26. mar. 2024
Good afternoon Nadine,Thank you for your review, we look forward to sharing it with our staff as well as assisting you again in the future

2/10 Forfærdeligt

John

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Paul Romero den 1. apr. 2024
Good morning, John,Thank you for taking the time to complete your recent review of our Hilton Garden Inn. I'm very sorry to hear that we did not meet your expectations. We strive to make every guest's stay the most enjoyable possible. We look forward to possibly serving you again in the furture .

8/10 Udmærket

Alisa

Synes godt om: Rengøring, service og personale
I have stayed here numerous times, and this visit unfortunately was not at its best, but I'm hoping it was just a one-timer. Window blind wouldn't open or close all the way, & 2 light bulbs out. Staff very nice, good area, and very quiet. Otherwise, this is my go-to hotel in the area.
Overnattede 1 nat i marts 2024
Svar fra Paul Romero den 26. mar. 2024
Good evening, Alisa, Thank you for your review, we are very sorry to hear that your most recent stay was not up to the standard that we strive to provide to all of our guests. We look forward to seeing you again in the future and will be addressing your concerns with our staff immediately.

8/10 Udmærket

Gregg

Rejste med familie og småbørn
Great pool! Extensive breakfast with something for everyone.
Overnattede 1 nat i marts 2024
Svar fra Paul Romero den 26. mar. 2024
Good evening, Greg,Thank you for your recent review and we are happy to hear that you were able to enjoy our pool and breakfast. We look forward to seeing you again in the future.

8/10 Udmærket

Rosalie or David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Paul Romero den 26. mar. 2024
Good evening, Rosalie & David, Thank you for your recent review. We hope to be able to assist you again in the future.

10/10 Fremragende

Rochelle

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazingly clean! Friendly!
Overnattede 1 nat i marts 2024
Svar fra Paul Romero den 26. mar. 2024
Good evening, Rochelle,Thank you for you recent review. We are very happy to see that you enjoyed your stay with us and that our staff made your stay enjoyable. We look forward to seeing you again in the future,

8/10 Udmærket

Dr. Mark

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Paul Romero den 10. mar. 2024
Good day, Dr. Mark,Thank you for sharing your stay with us and we look forward to assisting you again in the future.

10/10 Fremragende

Lorraine

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was very nice and spacious. We especially enjoyed the pool with our two children, it was quite large and warm. Breakfast was available but not free so we did not eat there.
Overnattede 3 nætter i februar 2024
Svar fra Paul Romero den 10. mar. 2024
Good day Lorraine,Thank you for sharing your feedback with us. I'm happy to hear that you were able to enjoy our indoor pool. We look forward to seeing you again and will share your feedback with our team.

10/10 Fremragende

Arthur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The shower and bed were a bit underwhelming, but overall super happy with the site and the staff.
Overnattede 1 nat i februar 2024
Svar fra Paul Romero den 10. mar. 2024
Good afternoon Arthur,Thank you for your review. We share all of our reviews with our staff and will be looking into to what we can do improve your stay on your next visit.Thank you again

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Paul Romero den 10. mar. 2024
Good Evening Mark,Thank you for your feedback and we look forward to assisting you again in the future.

10/10 Fremragende

Reesa, Aptos

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent rooms, quiet, wonderful service folks at the sign in desk. Pet Friendly. Easy access. Excellent experience
Overnattede 3 nætter i januar 2024
Svar fra Paul Romero den 11. mar. 2024
Good evening Reesa,Thank you for your review. We are always excited to share your feedback with our team. We look forward to serving you again in the future.

6/10 Okay

Michelle

Rejste med familie
Synes ikke om: Værelsets komfort
Eh, could be better
Hotel appears to be nice. Beds are very uncomfortable. Walls are very thin. The breakfast surcharge isn’t worth it. I wouldn’t go out of my way to stay here again.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Edward

Synes godt om: Faciliteter
Clean friendly and ease of access
Overnattede 1 nat i januar 2024
Svar fra Paul Romero den 12. mar. 2024
Good evening Edward,Thank you for your review we look forward to sharing this with our staff and to serving you again in the future.

10/10 Fremragende

Janet

Overnattede 1 nat i januar 2024

10/10 Fremragende

Destiny

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay!
Our stay here was great. Beds were comfortable, area is quiet and room was very clean! 10/10
Overnattede 1 nat i januar 2024
Svar fra Paul Romero den 26. mar. 2024
Good evening, Destiny,Thank you for your review of our Hilton Garden Inn. We look forward to sharing your feedback with our staff and seeing you again in the future.

8/10 Udmærket

Kimberly

Overnattede 1 nat i januar 2024

10/10 Fremragende

Lane

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Madeleine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was great
Overnattede 2 nætter i december 2023

10/10 Fremragende

Glenn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
1. I liked the rooms. The restaurant was very nice.
Overnattede 1 nat i december 2023

10/10 Fremragende

George

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only negative was the seat on the bathroom appliance
Overnattede 3 nætter i december 2023

10/10 Fremragende

Sam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

8/10 Udmærket

Joan

Overnattede 1 nat i december 2023

4/10 Dårligt

DAVID

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No more Hilton...Just the name
this is a cold place. No service or communication with staff. My bilnds did not work and tha solution was clips. Clip them open. Yet, Im oaying for a HILTON HOTEL!! Why should I keep going to Hilton wheen they aren't Hilton anymore. I won't.
Overnattede 2 nætter i december 2023

8/10 Udmærket

Olivier, Montgomery

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Elevator not working properly !
Overnattede 4 nætter i december 2023

8/10 Udmærket

Chris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Didnt have hot water 1st morning but got it working next evening
Overnattede 2 nætter i december 2023

4/10 Dårligt

Nancy

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Extremely traumatized by my hotel stay at Hilton!
When I tried to check in at the front desk the staff member assisting me could not find my reservation. I showed him my confirmation on Hotels.com but he said he could not find it on the hotels’ system and I would need to contact Hotels.com. I had driven very far and had a medical procedure at 6am the next day that required no food the prior day. Therefore, I was not feeling well and told the attendant I had to go to the restroom. I left him my iPhone with the Hotels.com reservation pulled up showing fully prepaid on Hotels.com for my 2 night stay, my ID and a credit card for the $50 incidental hotel charge. When I returned he was still not finding my reservation. Finally, someone emerged from the back and found my reservation as I was still trying to contact Hotels.com. The next day, no sleep due to the prep for my medical procedure I returned from the hospital ready to get some much needed rest. I pushed the elevator button to return to my 3rd floor room. To my horror, the elevator door opened with a member of the hotel staff and another individual trying to manipulate a gurney out of the elevator that contained a very large black body bag with an obviously deceased person. I stood there in shock waiting! Once “they” finally exited I stepped in the elevator alone terrified, shaking and extremely traumatized. I returned to my room locked the door and sit terrified wondering what had happened to the deceased. Were they murdered, or dead in the rooms next door.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Jessica

Overnattede 3 nætter i november 2023

8/10 Udmærket

Patricia

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It’s minutes away from my daughter’s home. I’ve stayed here multiple times and staff has always been friendly and accommodating. While checking in I felt like the staff member didn’t want to really help with the request I was making. I just asked for a Mountain View lol , and I booked and paid for my reservation since Sept. 17,2023.
Overnattede 1 nat i november 2023

10/10 Fremragende

Kathryn, Chicago

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023

8/10 Udmærket

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Road noise for room facing Rio Rancho Boulevard was unacceptable. Noise absorbing curtains or better windows suggested.
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Donna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The employees were very nice and it was pretty quiet.
Overnattede 3 nætter i september 2023

4/10 Dårligt

Craig

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
First room they gave us had a terrible smell. Facility very dated. Especially bathroom. Only elevator was working.
Overnattede 1 nat i oktober 2023

4/10 Dårligt

Amber

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Hotel staff was friendly and efficient. But Hilton Hotels are vastly overpriced and this was my final visit to any of them.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Jeffrey, Redmond

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stay was great. Friendly staff, nice lobby area. I liked how they always had some flavored water and coffee available. The pool was a bit chilly, but that's probably normal for NM in the fall. One quirk was that our hotel room door would not open unless we moved the knob upward. A nice staff member in the hallway let us know when they saw us struggling to get into our room. So, someone installed something backwards! It was no bother once we knew, though, and we enjoyed our stay. Would stay here again.
Overnattede 4 nætter i oktober 2023

10/10 Fremragende

Franceli

Overnattede 1 nat i september 2023

10/10 Fremragende

Mercedes

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent, will book again
Overnattede 2 nætter i september 2023

2/10 Forfærdeligt

Willie

Overnattede 3 nætter i oktober 2023

6/10 Okay

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Long Night
Hilton Garden is my go to when I travel as they always have what I need. This Hilton Garden lacked in several areas. The restaurant/lounge didn't have the variety of food and drinks I was accustom to. They were super slow, which might account for the lack of offerings. The lady at the restaurant was very friendly and helpful. Checking in at the front desk with a young gentlemen who was about as dis-engaged as you can get. Not friendly at all and he looked bothered that we drug him away from his phone. The room was nice and clean, but the noise level from the cars on the nearby highway made it difficult to get to sleep and stay asleep. I know they can't do anything abouth the street noise but it made for a long night
Overnattede 1 nat i september 2023

10/10 Fremragende

Mayra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

10/10 Fremragende

Diana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

10/10 Fremragende

Tara

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was great will surely be going back
Overnattede 1 nat i september 2023