Dear MomThank you for your valuable time and feedback. We are delighted to learn that you had a good time and enjoyed your stay with us. We look forward to welcome you back in near future. Sincerely

Dear Brian, We are pleased to know of your good experience and your great appreciation to our service! Thank you for posting your positive feedback on Expedia. I will share your comments with my team so they will be able to know that their efforts, hospitality and unique services made your stay comfortable. I am taking note of your concerns particularly the breakfast buffet offers which will be addressed directly to our kitchen team. Rest assured that they will take action for this for better guests’ satisfaction. We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. Looking forward to welcome you again soon to Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

Dear Bent, It is always a pleasure to receive positive feedback. Thank you for your positive comments. We are glad that you are satisfied with your stay. Thank you for your admiration of our property. We are happy that you are contented with the buffet offers in our restaurant and for mentioning the good services of our staff. Yes, it is true that Marjan Island Resort and Spa is an alcohol free resort as advertised on our hotel website. On the other hand, in the absence of alcoholic drinks, we offer alternative beverages based on natural ingredients like fresh fruits, raw vegetables and cool herbal tea mixtures. Your feedback will be shared to all our team to constantly inspire them as we continually exceed our guest’s expectations. Thank you for sharing your experience and we hope to welcome you again soon at Marjan Island Resort and Spa! Sincerely, Michael Calixte General Manager Marjan Island Resort and Spa, managed by ACCORHOTELS

Dear Guest, Thank you for your feedback. We do take all comments seriously and appreciate all the feedback we can get. We consider your observations and we appreciate your suggestions. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. First and foremost we express our apology for your unfortunate experience. Rest assured that the issue you raised will be sorted out by our concerned department and also for their awareness. Respectfully we take note of your concern with the sun beds. We apologize for our slip ups and rest assured that we will share this to our team. Your concern regarding with the food will be shared to our executive chef. As a matter of fact, he is on the process of upgrading his varied menus for better guest experience. Rest assured, however, that we are improving our offers. Our property is a family hotel and as advertised in our website, Marjan Island Resort and Spa is an ALCOHOL FREE resort. Non alcoholic hotel is not something that we should take negatively but an added value to the place where we serve alcohol. On the other hand, we offer alternative beverages based on natural ingredients like fresh fruits, raw vegetables and cool herbal tea mixtures. Despite the above, we are glad that you are satisfied with the structure of the hotel and beach, the rooms, the cleanliness and appreciated the hospitality of our staff. Thank you for the comments which will help us in our ongoing efforts to improve our service. Thank you for staying with us at Marjan Island Resort and Spa! Sincerely, Michael Calixte General Manager Marjan Island Resort and Spa, managed by ACCORHOTELS

Dear Mamoun,Thank you for your feedback shared in Expedia. Those stars make our day brighter, and we’re always delighted to serve happy guests like you.We’re overjoyed to have given you a wonderful experience. We look forward to your future visit at Pullman Resort Al Marjan Island.Sincerely,Laurent NouryGeneral Manager

Dear Kellen, Thank you for the excellent feedback. Your appreciation of our hotel and services make our day brighter, and we’re always delighted to serve happy guests like you.We’re overjoyed to have given you a wonderful experience at Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager

Dear Nidal, We appreciate sharing your feedback. Your appreciation of our hotel and services make our day brighter, and we’re always delighted to serve happy guests like you.We will look into your concerns with the WiFi which has been already shared to our IT head. Our apologies for the inconveniences caused. Thank you for your recommendation. We’re overjoyed to have given you a wonderful experience at Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager

Dear Hani,Thank you for sharing your experience from your recent stay with us at Pullman Resort Al Marjan Island. We gratefully appreciate your feedback. We are delighted that you have enjoyed your stay with us. We always strive to provide quality service and satisfaction to all our guests. Thank you for commending Said and Rahima.We look forward to having you back with us. With all our very best wishes, Laurent Noury General Manager

Dear valued guest,Thank you for sharing your experience from your recent stay with us.Your concerns had been highlighted and will definitely share to our team. Rest assured that we will strive to rectify your concerns and make improvements accordingly. We sincerely apologize for the inconveniences caused.Your satisfaction is of utmost importance to us. We hope to regain your trust on a future visit to Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager

Dear Edward,Thank you for sharing your feedback. Your pleasure is our first priority, and we’re thrilled to have provided you a pleasant experience. Thank you for your patronage. We look forward to having you back with us at Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager

Dear Mr. Mohamed,Thank you for sharing your feedback.It is a regret to hear that your experience with us fell short of expectations. Rest assured that your concerns will be taken seriously for improvements to be made. We sincerely apologize for the inconveniences caused.Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit to Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager

Dear Scott,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit here in Pullman Resort Al Marjan Island. With all our very best wishes,Laurent NouryGeneral Manager

Dear Aladdin,Thank you for sharing your experience from your recent stay with us at Pullman Resort Al Marjan Island. Your concerns had been highlighted and will definitely share to our team. Rest assured this will be taken seriously for improvements to be made. We sincerely apologize for the inconveniences caused.We always strive to provide quality service and satisfaction to all our guests. Thank you for your patronage. We look forward to having you back with us.With all our very best wishes,Laurent NouryGeneral Manager

Dear valued guest,We appreciate sharing your feedback during your recent stay with us at Marjan Island Resort. We are truly sorry to hear that we did not deliver the service you have come to expect from us. These concerns have been highlighted and will be shared to the team members. Rest assured that your feedback has been taken very seriously to rectify these issues. Nonetheless, we still hope you will give us the opportunity to redeem ourselves and welcome you back very soon.With all our very best wishes this Festive Season,Laurent NouryGeneral Manager

Dear Ambili,Your words have brightened our day!We put a lot of effort into providing comfortable accommodations and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know you really had an amazing stay. We value your feedback and look forward to seeing you again at Marjan Island Resort.With all our very best wishes this Festive Season,Laurent NouryGeneral Manager

Dear Roberto,We sincerely appreciate your five-star review you sent us over. Thank you for placing your trust in us. Our entire team deeply appreciates it.With all our very best wishes,Laurent NouryGeneral Manager

Dear Mrs. Sarabjit,We sincerely appreciate your excellent feedback. Thank you for placing your trust in us. Our entire team deeply appreciates it.We look forward to welcoming you again to Marjan Island Resort.With all our very best wishes,Laurent NouryGeneral Manager

Dear Iyas,We sincerely appreciate sharing your feedback. Thank you for placing your trust in us. Our entire team deeply appreciates it.We look forward to welcoming you again to Marjan Island Resort.With all our very best wishes,Laurent NouryGeneral Manager

Dear FarahThank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. The concerns that you have highlighted about the overall level of service has been shared with the team. Rest assured that your feedback has been taken very seriously for improvements to be made.Nonetheless, we still hope you will give us the opportunity to redeem ourselves and welcome you back very soon.With all our very best wishes,

Dear DarrellThank you for your valuable time and feedback. We have taken note of your comments for future improvements to be made and we sincerely look forward to welcome you back in near future. With best wishes

Dear OmowunmiThank you for your constructive comments and positive feedback. We value your feedback and it motivates us to keep improving. We sincerely look forward to welcome you soon at our Resort. With best wishes

Dear Jean Christophe Thank you for your constructive and valuable feedback. We have taken note of it and will share with our team to ensure we improve on our services and facilities. We hope to welcome you back in near future.

Dear BurnettThank you for staying with us and we are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back. Sincerely

Dear Valued Guest Thank you for your valuable time and feedback. We are delighted to learn that you had a good time and enjoyed your stay. We look forward to welcome you back soon. Sincerely

Dear khawla AlThank you for your valuable time and constructive feedback. We accept your feedback for future improvements to be made and look forward to welcome you back. Sincerely

Dear R.Thank you for your valuable time and feedback. We are pleased to know that you had a good time and we look forward to welcome you back. Sincerely

Dear Muhammad Thank you for positive and wonderful comments. We have shared it with entire team and it inspires us to keep improving. We have taken note of your constructive comments for future improvements also. We look forward to welcome you back in near future. Sincerely

Dear MohammedThank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. The concerns that you have highlighted about the overall level of service has been shared with the team. Rest assured that your feedback has been taken very seriously for improvements to be made.Nonetheless, we still hope you will give us the opportunity to redeem ourselves and welcome you back very soon.With all our very best wishes,

Dear JanineThank you for your valuable time and positive feedback. We are delighted to learn that you had a great time and enjoyed your stay. We look forward to welcome you back soon. With best wishes

Caro PaoloGrazie per aver condiviso la tua esperienza dal tuo recente soggiorno con noi.Siamo lieti di apprendere che hai trascorso una vacanza fantastica e che nel complesso sei rimasto soddisfatto dei servizi e delle strutture forniti dal resort.Non vediamo l'ora di darvi il benvenuto al vostro ritorno presto.Inviato con tutti i nostri migliori auguri,

Dear AnujThank you for your valuable time and feedback. We clearly did not meet your expectations during your stay and accept our sincere apologies for the inconvenience. We hope to have an opportunity to welcome you in future and be at your service.

Dear MohamedThank for your valuable time and feedback. We are delighted that you had a pleasant stay and have taken note of your constructive comment. We look forward to welcome you back in near future. Sincerely

Dear Muhammet HanifiThank you for your valuable time and feedback. We are delighted to learn that you enjoyed your time and had a memorable stay with us. We look forward to welcome you back in near future. Sincerely

Dear Pankaj Thank you for your valuable time and feedback. It is disappointing to know that we did not meet your expectations during your last stay with us. Please share additional comments as it will help us to improve on our services. We sincerely hope we will have the opportunity to welcome you back in near future. Sincerely

Dear Zakariya Thank you for your valuable time and constructive feedback. We have taken note of your comments and shared with our team to make future improvements. We apologize for the inconvenience and sincerely hope to have the opportunity to welcome you in near future. Sincerely

Dear Sheikh Amjad Thank you for your valuable time and constructive feedback. We have taken note of your comments and shared with our team as we strive for continuous improvement. Please accept my apologies for any inconvenience and we sincerely look forward to welcome you back. Best regards

Dear Guest, Thank you so much for your perfect rating and kind review. We will convey your feedback to our team. We hope you will give us a chance to serve you again.

Dear Iamobong Thank you for your valuable feedback and we are delighted to learn that you enjoyed your stay with us. We will share your comments with Ismail and the entire team. We look forward to welcome you back soon.

Dear Laney Thank you for sharing your feedback following your recent stay with us. The experience you described is not characteristic of the level of service our colleagues strive to deliver. Providing the highest level of hospitality is our number one priority, we sincerely apologize for falling short of meeting your expectations and for the inconvenience that you experienced. Please be fully assured that we take all feedback very seriously. As a teachable moment, we have shared your feedback with the entire team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. While we realize that we cannot undo the experience that you had during your stay, we truly hope that you will allow us another chance to welcome you back to turn your impression around.

عزيزي ماجد نشكرك على ملاحظاتك ويسعدنا أن نعرف أن إقامتك كانت مريحة. نتطلع إلى الترحيب بك مرة أخرى في منتجع وسبا جزيرة المرجان. بإخلاص

Dear Valued Guest Thank you for sharing your experience from your recent stay. We are delighted to learn that you had an amazing holiday and were overall happy with the services and facilities provided at the resort. We look forward to welcoming you back. Sent with all our best wishes,

Dear Henrik Thank you for sharing your experience from your recent stay with us. We are delighted to learn that you had an amazing time with us. We look forward to welcoming you back on your return to Marjan Island Resort & Spa With all our very best wishes,

Dear Murat Thank you for sharing your experience from your recent stay. It is our constant goal is to provide an excellent vacation experience to each and every one of our valued guests, hence it deeply saddened us, when we read that for you, we have not achieved our objective. We look forward to welcome you back. With all our very best wishes,