Dear Mairaj,Thank you for the wonderful feedback. We are pleased to learn your lovely stay with us. As Anantara, we commit to deliver only luxurious facilities and services. We thank you for recognizing our efforts. Looking forward to welcome you again soon.

Many thanks for the 8-Star rating!We are all looking forward to the pleasure of welcoming you again at Anantara Eastern Mangroves Abu Dhabi Hotel in the near future.

Many thanks for the 10-Star rating!We are all looking forward to the pleasure of welcoming you again at Anantara Eastern Mangroves Abu Dhabi Hotel in the near future.

Dear Valued Guest,hank you for taking the time to share your thoughts on your recent stay at Anantara Eastern Mangroves Hotel & Spa. We appreciate your detailed feedback, both positive and concerning, as it helps us enhance our guest experience.We are delighted to hear that you enjoyed the unique views, spacious rooms, and on-site facilities. However, we sincerely apologize for the lapses in cleanliness, staffing issues, and the inconvenience with your initial room assignment. Your comments regarding the service and staff have been duly noted, and we are addressing these matters to ensure improvements moving forward.We understand the importance of a seamless and enjoyable stay, and your feedback is invaluable in helping us achieve that goal. We hope to have the opportunity to welcome you back and provide you with a more positive experience.Thank you for your understanding and for choosing Anantara Eastern Mangroves Sincerely,Nicola MandoliniHotel Manager

Dear Saeed,شكرا لك على كلماتك اللطيفة وتعليقاتك الإيجابية حول إقامتك الأخيرة في Anantara Eastern Mangroves Hotel & Spa. يسعدنا أن نعلم أنك استمتعت بالخدمة الممتازة، والفطور اللذيذ والمتنوع، والنظافة الممتازة، وموقعنا المتميز.كان من دواعي سرورنا استضافتك، ونتطلع إلى الترحيب بك مرة أخرى لتجربة رائعة أخرى.

Thank you for your kind words! We're delighted to hear that you had another wonderful stay with us. Your continued support means a lot, and we look forward to welcoming you back for more memorable experiences.

Thank you for your valuable feedback! We're delighted to hear that you enjoyed our amenities, spacious rooms, and the thoughtful touch of our departure lunch box. We appreciate your insights on areas for improvement, and we'll certainly take them into consideration for future enhancements. We hope to welcome you back for another positive experience.

Thank you for your wonderful feedback! We're thrilled that the combination of our location, hotel facilities, and activities made your stay special. It's great to hear that you enjoyed the perfect room layout. We look forward to welcoming you back for another delightful stay!

Dear Michael,We appreciate your loyalty and feedback regarding your recent stay. We're sorry to hear that your experience this time did not match the memorable one from 2017. Your observations about the changes, particularly in the lounge area, are duly noted. We understand your disappointment, and we apologize for any inconvenience caused. Your feedback is invaluable, and we are committed to addressing and improving the areas you highlighted.Should you decide to give us another chance in the future, we will do our utmost to provide you with a more satisfying experience.

It will be great if you could share more details about your recent visit by sending us an email at easternmangroves@anantara.com. We are all looking forward to the pleasure of welcoming you again at Anantara Eastern Mangroves Abu Dhabi Hotel in the near future.

Dear Guest,Thank you for sharing your pleasant experience and posting such a lovely review. I must agree, my team is my asset to ensure guests' satisfaction and creating enjoyable memories for our valued guests like you. We are grateful for your recognition of their efforts. I will definitely share these with them and I am sure they will be very happy to know about it. We would love to see you again in the near future. Sincerely,Nicola MandoliniDirector of Operations

Dear Chrisoph,You left us speechless with your inspiring words. Thanks a lot for taking the time to share your feedback following your recent staycation. We are glad to learn your stay is flawless and we have met your expectations. We hope this will be the start of your continued patronage with our property and brand. Looking forward to welcoming you again in the near future. Sincerely,Nicola MandoliniDirector of Operations

We appreciate you reaching out on Expedia to notify us of your concerns related to your recent stay.It will be great if you could share more details about your recent visit by sending us an email at easternmangroves@anantara.com. We look forward to welcoming you back to Anantara Eastern Mangroves Abu Dhabi Hotel in the near future.Sincerely,Nicola MandoliniDirector of Operations

Dear Valued Guest,We appreciate you reaching out on Expedia to notify us of your concerns related to your recent stay. We have read your review with our utmost attention and will take note of your constructive remarks. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future.We look forward to welcoming you back to Anantara Eastern Mangroves Abu Dhabi Hotel in the near future.Sincerely,Nicola MandoliniDirector of Operations

Dear Valued Guest,We appreciate you reaching out on Experdia to notify us of your concerns related to your recent stay.It will be great if you could share more details about your recent visit by sending us an email at easternmangroves@anantara.com. Sincerely,Nicola MandoliniDirector of Operations

Dear Salem,Many thanks for the 5-Star rating!We are all looking forward to the pleasure of welcoming you again at Anantara Eastern Mangroves Abu Dhabi Hotel in the near future.Thank you and kind regards, Nicola MandoliniDirector of Operations

Dear Seongju,Thank you for the wonderful feedback. We are pleased to learn your lovely stay with us. As Anantara, we commit to deliver only luxurious facilities and services. We thank you for recognizing our efforts. Looking forward to welcome you again soon. Sincerely,Akram Al AmeerGeneral Manager

Dear Ms. Pamela,Thank you very much for taking the time to share your feedback with us following your recent stay at Anantara Eastern Mangroves Abu Dhabi Hotel. We are indeed grateful to have you as our valued guests. We are glad to know that our team members had made your stay memorable. Your words of affirmation are a huge encouragement and motivation to our team.Looking forward to have you again in the near future. Sincerely,Akram Al AmeerGeneral Manager

Dear Reto,Thank you very much for taking the time to share your feedback with us following your recent stay at Anantara Eastern Mangroves Abu Dhabi Hotel. We are indeed grateful to have you as our valued guests. Your words of affirmation are a huge encouragement and motivation to our team.Looking forward to having you again in the near future. Sincerely,Akram Al AmeerGeneral Manager

Dear Ms. Melody,First and foremost we would like to thank you for choosing Anantara Eastern Mangroves Abu Dhabi Hotel and for recommending us to the travel community of Expedia, this is undoubtedly the best reward for us all. I have noted your concern about the slippers and this concern has been looked into already.We hope to welcome you again in the near future. Sincerely,Akram Al AmeerGeneral Manager

Dear Melissa, Thank you very much for taking the time to share your feedback with us following your recent stay at Anantara Eastern Mangroves Abu Dhabi Hotel. We are indeed grateful to have you as our valued guests. We are glad to know that our team members had made your special occasion memorable. Your words of affirmation are a huge encouragement and motivation to our team. Looking forward to have you again in the near future. Sincerely, Khaled Sharabassy General Manager

Dear Christophe, Thank you very much for taking the time to share your feedback with us following your recent stay at Anantara Eastern Mangroves Abu Dhabi Hotel. Your words of affirmation are a huge encouragement and motivation to our team. Looking forward to have you again in the near future. Sincerely, Khaled Sharabassy General Manager

Dear Mr. Ali, Greetings from Anantara Eastern Mangroves Abu Dhabi Hotel! I sincerely feel your frustrations. Please do accept my apologies for any inconvenience it has caused you. I have escalated the same to my department heads. I will ensure the investigation will be carried out, in parallel to putting an immediate action in place. This is to improve our service and avoid any less positive experience you had. We highly consider such a very serious complaint like yours and we are dealing with it with the utmost priority. Once again, we are really sorry for the disappointment. Sincerely yours, Khaled Sharabassy General Manager

Dear Mr. Stephen, Greetings from Anantara Eastern Mangroves Abu Dhabi Hotel! Thank you for taking the time to provide us with your valuable feedback and comments about your recent stay by completing our survey. Guest satisfaction is our utmost objective, and it will not only make our hotel successful but also our work more satisfying. The reputation of Anantara is built on dedication and commitment to exemplary customer service. We are all looking forward to the pleasure of welcoming you again to Anantara Eastern Mangroves Abu Dhabi Hotel in the near future. Sincerely, Khaled Sharabassy General Manager

Dear Sir / Madam, Greetings from Anantara Eastern Mangroves Abu Dhabi Hotel! Thank you for taking the time to provide us with your valuable feedback and comments about your recent stay by completing our survey. I am pleased to know your pleasant stay at our hotel. It is such a great opportunity to have you staying with us. I regret to hear that we were unsuccessful to meet your expectations on a few occasions. Please do accept my apologies for any inconvenience it has caused you. We had implemented a couple of relevant resolutions that will surely improve these areas. Your trust is very important to us and we hope for another opportunity you will give us in the coming period. We hope to welcome you again soon at Anantara Eastern Mangroves Abu Dhabi Hotel. Sincerely, Khaled Sharabassy General Manager

Dear Mr. Osama, Thank you for choosing Anantara Eastern Mangroves Abu Dhabi Hotel. Please do accept our sincerest apologies for the unpleasant experience. Kindly feel free to contact us with any concerns. Looking forward to hearing from you soon. Sincerely, Khaled Sharabassy General Manager

Dear Mr. Ahmed, Thank you for the amazing ratings. We hope to see you again soon at Anantara Eastern Mangroves Abu Dhabi Hotel. Sincerely, Khaled Sharabassy General Manager

Dear Ms. Christie, Thank you for the wonderful feedback. I am pleased to know that you had a lovely experience at Anantara Eastern Mangroves Abu Dhabi Hotel. We will surely strive harder to ensure a high level of customer service is being given to our valued guests like you. We would be delighted to welcome you again soon at Anantara Eastern Mangroves Abu Dhabi Hotel. Sincerely, Khaled Sharabassy General Manager

Dear Ms. Michelle, It is indeed an honour to have you as our valued guest in Anantara Eastern Mangroves Abu Dhabi Hotel. Thank you so much for your kind words. Wishing you all the best and hope to see you again soon. Sincerely, Khaled Sharabassy General Manager

Dear Mr. Osama, Thank you very much for the lovely feedback following your recent stay at Anantara Eastern Mangroves Abu Dhabi Hotel. We are pleased to read and will definitely share with the team. Looking forward to see you again soon. Sincerely, Khaled Sharabassy General Manager

Dear Sir, Thank you for the high ratings. Should you have any concern, please don't hesitate to share with us. Sincerely, Khaled Sharabassy General Manager

Dear Mr. Jason, Greetings from Anantara Eastern Mangroves Abu Dhabi Hotel! Thank you for taking the time to provide us with your valuable feedback and comments about your recent stay by completing our survey. I am pleased to know your pleasant stay at our hotel. It is such a great opportunity to have you staying with us. In regard to your concern about the sound proof, please do accept my apologies for any inconvenience it has caused you. I have escalated the same to concerned department heads. I will ensure this will be actioned immediately. Once again, we are really sorry for the disappointments. I hope this area will not deter you from coming back to Anantara Eastern Mangroves Abu Dhabi Hotel. Your trust is very important to us and we hope for another opportunity you will give us in the coming period. We hope to welcome you again soon at Anantara Eastern Mangroves Abu Dhabi Hotel. Sincerely, Khaled Sharabassy General Manager

Dear Mr. Matthew, Greetings from Anantara Eastern Mangroves Abu Dhabi Hotel! First of all, please allow me to express my sincere apologies that your experience was not up to your expectation. At Anantara, we pride ourselves on offering only the best quality and are passionate about creating meaningful memories for our guests. We are concerned to learn of your experience during the stay with us and it is with regret to acknowledge your dissatisfaction. Kindly be informed that your feedback is greatly appreciated. We welcome the good and even the critical appraises. It is only through your feedback can we work on continuously improving on our services and products for better guest satisfaction which is of vital importance to us. Kindly be aware that guest satisfaction is our utmost objective and it will not only make our Hotel successful but also our work more satisfying. The reputation of Anantara is built on dedication and commitment to exemplary customer services. Once again please accept my sincere apologies for your unpleasant experience. My team and I look forward to the pleasure of meeting you in person on your next visit to Anantara Eastern Mangroves Abu Dhabi Hotel. Please do give us a call, and we would be delighted to have you again with us. Sincerely, Khaled Sharabassy General Manager

Dear Greetings from Anantara Eastern Mangroves Abu Dhabi Hotel! Thank you for taking the time to provide us with your valuable feedback and comments about your recent stay by completing our survey. I am pleased to read that you had enjoyed our facilities and services. I have shared this survey with our colleagues, and they are enthusiastically motivated to read your comments about the hotel and the services. Guest satisfaction is our utmost objective and it will not only make our hotel successful but also our work more satisfying. The reputation of Anantara is built on dedication and commitment to exemplary customer service. I certainly do hope that your recent experience will build a rapport for patronizing continuously our hotel services in the coming period. We are all looking forward to the pleasure of welcoming you again at Anantara Eastern Mangroves Abu Dhabi Hotel in the near future. Sincerely, Khaled Sharabassy General Manager

Dear Mr. Joaquim, Thank you for sending us your feedback. Should you have any concerns please send us an email in order for us to know the areas that require our immediate attention. Looking forward to hearing from you soon. Sincerely, Khaled Sharabassy General Manager

Dear Mr. Lukas, Thankyou for the lovely ratings. We hope to welcome you again soon at Anantara Eastern Mangroves Abu Dhabi Hotel. Sincerely, Khaled Sharabassy General Manager

Dear Mr. Amir, It was a pleasure to having you as our valued guest in Anantara Eastern Mangroves Abu Dhabi Hotel. Thank you very much for the lovely ratings. Hope to see you again soon. Sincerely, Khaled Sharabassy General Manager

Dear Ms. Karen, Many thanks for your wonderful ratings! We're glad you had a relaxing stay and that you enjoyed the service from our group of wonderful professionals from Anantara Eastern Mangroves. In regards to the problem you'd encountered in your Dinning Experience, please do accept our sincere apology. I assure you immediate and corrective action will be in placed at the earliest. That will includes Menu Engineering and related dinning enhancement. We are all looking forward to the pleasure of welcoming you again at Anantara Eastern Mangroves Abu Dhabi Hotel in the near future. Thank you and kind regards, Khaled Sharabassy General Manager