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Anmeldelser af Moness Resort

3 out of 5
Moness Resort
Crieff Road, Aberfeldy, Scotland

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 429 af i alt 982 anmeldelser" "
Bedømmelse på 8 − Udmærket. 387 af i alt 982 anmeldelser" "
Bedømmelse på 6 − Okay. 117 af i alt 982 anmeldelser" "
Bedømmelse på 4 − Dårligt. 34 af i alt 982 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 982 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Peter

Overnattede 1 nat i juli 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2019

10/10 Fremragende

Steffen, Nyborg, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pragtfuld beliggenhed
Et rigtig dejligt hotel i rigtig dejlige omgivelser. Høj standard på rengøring
Overnattede 1 nat i maj 2018

4/10 Dårligt

stuart

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Sixth or seventh visit to Moness. As per all other trips we really enjoyed our stay, until check out. We were told at check out that we had to pay £25 due to the fact we had our dog with us. At no point was thus raised by Expedia or the resort in their confirmation email or check in process. When I asked why we weren’t informed there was no coherent answer, just some mention of Expedia T&C’s. At no point did Expedia highlight this. The cottage we stayed in was dog friendly, in fact we have stayed in it on an earlier visit. Why they would seek to charge extra for a dog to stay in a dog friendly cottage is beyond me. Checking out at the end of a holiday is surely an opportunity for the resort to engage with the client and hopefully make the guest want to return? The handling of this situation was poor and the staff simply could not provide detail as to why the charge was not communicated to before the holiday and indeed on check in. With this level of service we will find it very difficult to return.
Overnattede 2 nætter i maj 2024
Svar fra Annie den 22. maj 2024
Thank you for your feedback. Please refer to the terms and conditions on Expedia to clarify why you were asked to pay a dog friendly cottage supplement. We're happy that we were able to allocate a dog friendly cottage for you on request, however these are not available to book via Expedia. The amount owing is 25.00. Please contact us at Reception to settle this.Kind regards,Annie, Moness Reception Team

8/10 Udmærket

William

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was good and spacious.Had problems with Tv remote, not switching on, had batteries replaced but no difference. Exterior of property could do with a clean up. Enjoyed stay and thought it was good value.
Overnattede 4 nætter i maj 2024
Svar fra Annie den 15. maj 2024
Thank you for taking the time to leave feedback William - we really appreciate it!We're so pleased that you enjoyed your stay and I hope we can welcome you back again soon. Annie, Moness Reception Team

10/10 Fremragende

Yvonne

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I feel so relaxed having spent the week at Moness. Pool, sauna etc was included in the price . Aberfeldy was lovely
Overnattede 4 nætter i maj 2024
Svar fra Annie den 15. maj 2024
We're so pleased to see that you enjoyed a relaxing stay at Moness! Thank you for taking the time to leave feedback, and I hope we can welcome you back again soon.Annie, Moness Reception Team

10/10 Fremragende

Martijn

Rejste med familie og småbørn
Great location, accomodation was a little bit outdated, but very clean and comfortable. Would go back again.
Overnattede 3 nætter i maj 2024
Svar fra Annie den 10. maj 2024
Thank you for staying with us, and for your taking the time to leave feedback - we really appreciate it.We're looking forward to welcoming you back to Moness! Annie, Moness Reception team

10/10 Fremragende

Martyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Annie den 8. maj 2024
Thank you for staying with us and for feedback Martyn! We hope to welcome you back again soon. Annie, Moness Reception Team

10/10 Fremragende

Marcin

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place is amazing, very quiet but and beautiful Recommend it
Overnattede 1 nat i maj 2024
Svar fra Annie den 8. maj 2024
Thank you for your ki9nd feedback Marcin - we're delighted to see that you enjoyed your stay and look forward to welcoming you back again soon. Annie, Moness Reception Team

8/10 Udmærket

Jacqueline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed with my 8 year old grandson and the only disappointment was the games room. It only had a pool table, I was hoping for a bit more for his age group.
Overnattede 1 nat i maj 2024
Svar fra Nesse den 6. maj 2024
Thank you for taking the time the time to leave us a review. We are sorry that you felt disappointed by our games room. I hope this didn't affect your stay too much. I I will pass along your feedback to the team.

8/10 Udmærket

Dale

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love Moness, its a great place for a relaxing time away. There is a small kids play area that could do with a few extra items and the pool was a little cool this time but that aside we will definitely be back.
Overnattede 3 nætter i april 2024
Svar fra nessie den 13. apr. 2024
Thank you for staying with us Dale- we look forward to welcoming you back again soon! Annie, Moness Reception Team

8/10 Udmærket

Sarah

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a much needed quiet break here. Excellent facilities, well cared for, and friendly, responsive staff.
Overnattede 7 nætter i april 2024
Svar fra nessie den 13. apr. 2024
Thank you for staying with us Sarah! I hope we can welcome you back again soon. Annie, Moness Reception Team

10/10 Fremragende

Mhairi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra nessie den 13. apr. 2024
Thank you for the kind feedback Mhairi - we're so pleased to see that you had a great stay and look forward to welcoming you back to Moness. Annie, Moness Reception Team

6/10 Okay

Grant

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Cabin hadnt been hoovered, broken shelf in fridge, one very overpriced resteraunt open after 5pm, no lifeguards at pool, pool water freezing - so cold that all 20 swimmers had leftlong before the session was over
Overnattede 2 nætter i april 2024
Svar fra Moness Reception Team den 10. apr. 2024
Thank you for your feedback Grant - we really appreciate it. Our Spa Pool is unattended and all children must be accompanied in the Pool. I hope we were able to sort any issues you experienced and look forward to welcoming you back to Moness soon.

10/10 Fremragende

Susan

Overnattede 1 nat i marts 2024
Svar fra Megan den 19. apr. 2024
Thank you for staying with us1 We appreciate your kind feedback!

8/10 Udmærket

David

Overnattede 3 nætter i februar 2024
Svar fra Moness Reception Team den 20. mar. 2024
Thank you for staying with us and for leaving feedback David. We really appreciate it and hope to welcome you back again soon.

8/10 Udmærket

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place, needs a little bit of maintenance
Overnattede 2 nætter i februar 2024
Svar fra Moness Reception Team den 18. feb. 2024
Thank you for taking the time to leave feedback.We are delighted to see that you had a good time at Moness and we hope we can welcome you back soon.Kind Regards,

4/10 Dårligt

David

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
In need of updating
Good sized cottage, all basics provided. But decor in bad need of updating, cupboard were falling apart, carpet beyond dirty and bed so uncomfortable we considered leaving early.
Overnattede 3 nætter i februar 2024
Svar fra Nessie den 14. feb. 2024
Thank you for taking the time to leave feedback - we really appreciate it.I'm sorry to hear that your experience was disappointing on this occasion, and I've passed on your comments to be investigated.

8/10 Udmærket

Stuart

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
No hot water in the kitchen , place is getting a little dated . otherwise all ok
Overnattede 2 nætter i februar 2024
Svar fra Nesse den 12. feb. 2024
Thank you for taking to time to leave feedback. We are very sorry about the maintenance issue in your accommodation, and thank you for highlighting this. I have passed this along.We hope we can welcome you back to Moness in the future and meet all expections.Kind Regards,The Reception Team

10/10 Fremragende

Justin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Nesse den 4. feb. 2024
Thank you for your lovely review, we really appreciate it and hope we can welcome you back to Moness for years to come.Kind Regards,The Moness Reception Team

6/10 Okay

Debbie

Rejste med familie
Not returning
Hotel stay our Rom was big but very nosey with people upstairs also we decided to have dinner service was soooooo slow staff were ok but then after long wait after getting dinner 15 min wait for bill we actually went up and payed at the bar as no one came back to us. Fridge in room not turned on and stank will not stay again. Only positive was breakfast was lovely
Overnattede 1 nat i januar 2024
Svar fra Nessie den 27. jan. 2024
Thank you for taking the time to leave feedback Debbie. Your comments have been passed to the relevant departments to investigate. We apologise that this has been your recent experience with us and we hope to improve this for the future.Kind regards,Moness Reception

10/10 Fremragende

Donald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Nesse den 23. jan. 2024
Thank you for your kind feedback, we really appreciate it and hope we can wlecome you back to Moness in the future. Kind Regards,

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We went for a last minute 2 night escape. We had a 2 bedroom cottage and were amazed at the space. Everything was perfectly clean. The bathrooms appear to have been renovated recently. Kitchen had everything we needed to cook breakfast and an evening meal one night. We ate in the hotel restaurant one night and can’t fault the food. It did feel a little expensive but no complaints. We wandered into Aberfeldy on the Saturday and had lunch at a lovely place we stumbled across, the three lemons, highly recommended. Some lovely walks around the resort. We used the pool and hot tub and again no complaints. Couldn’t fault any of the staff who were all very pleasant and happy to help or advise. We will be back and have already recommended to others. Our only gripe would be the 10am checkout time, 11am feels more normal but guess with the size of the cottages and resort there is a lot of cleaning to be done on a changeover day.
Overnattede 2 nætter i januar 2024
Svar fra Nessie den 18. jan. 2024
Thank you for your kind feedback Andrew. We 're delighted to see that you had a great stay at Moness and if you'd like us to organise a late check out for you next time you stay with us at Moness, please ask at Reception on check in.Moness Reception Team

8/10 Udmærket

Claire

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 3 nætter i januar 2024
Svar fra Nessie den 18. jan. 2024
Thank you for taking the time to leave feedback Claire. We're so pleased to see that you enjoyed your stay and I hope we can welcome you back again soon. Moness Reception Team

10/10 Fremragende

Clare

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location.
Overnattede 3 nætter i januar 2024
Svar fra nessie den 18. jan. 2024
Thank you for the kind feedback Clare. It's lovely to see that you had a great stay at Moness, and we look forward to welcoming you back again soon. Moness Reception Team

10/10 Fremragende

Napoleon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place
Stayed a few times before, nice surroundings room was clean and enjoyed the stay.
Overnattede 2 nætter i december 2023
Svar fra nessie den 18. jan. 2024
We're so pleased that you enjoyed your stay and I hope we can welcome you back again soon. Moness Reception Team

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra Nessie den 18. jan. 2024
Thank you for taking the time to leave feedback David. We're so pleased to see that you had a great stay at Moness and hope to welcome you back again soon. Moness Reception Team

10/10 Fremragende

Maureen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice room very comfortable and spacious, Due to weather conditions on the 27th dec the power went down for a while however it did go back on later that day then they had problems with the boilers so unfortunately no hot water for the rest of my stay. There was showers in the changing rooms at the pool but as you can imagine they would be busy. Anyway apart for that i had a great time and wouldnt hesitate to return .
Overnattede 2 nætter i december 2023
Svar fra Nessie den 6. jan. 2024
Thank you for taking the time to leave feedback Maureen!We're so pleased to see that you had a great stay at Moness and I'm sorry the Engineer was delayed with the storm.We look forward to welcoming you back again soon.Moness Reception Team

6/10 Okay

kirstie

Overnattede 1 nat i december 2023
Svar fra Nessie den 7. jan. 2024
Thank you for taking the time to leave feedback Kirstie. I hope you enjoyed your stay at Moness and that we have the chance to impress in the future.Moness Reception Team

8/10 Udmærket

Kaye

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Really enjoyed our stay. Loved the cottage. The only issue was the mattresses in both bedrooms were very uncomfortable. Apart from that the cottage is well appointed and the whole estate is lovely as are all the staff we encountered.
Overnattede 2 nætter i december 2023
Svar fra Nessie den 6. jan. 2024
Thank you for taking the time to leave feedback Kaye!We're so pleased that you had a great stay at Moness, and I'm sorry that you found the beds uncomfortable. I hope we were able to sort this for you.

10/10 Fremragende

Allwyn

Overnattede 2 nætter i december 2023
Svar fra nessie den 7. jan. 2024
Thank you for your kind feedback Allwyn.We're delighted to see that you enjoyed your stay and I hope we can welcome you back again soon.Moness Reception Team

10/10 Fremragende

Tommy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely break at Moness.
In the earlier part of this review I have given 5 stars for comfort, cleanliness and service so I don't really have anything to add to that.
Overnattede 3 nætter i december 2023
Svar fra nessie den 6. jan. 2024
Thank you for the kind feedback Tommy! We look forward to welcoming you back to Moness again soon.

8/10 Udmærket

Kenny

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Huge rooms at outskirts of town
Nice hotel at the outskirts of the town. Room was huge, maybe better for big families with need of extra bed.
Overnattede 1 nat i november 2023
Svar fra Nessie den 6. jan. 2024
Thank you for your kind feedback Kenny! I hope we can welcome you back to Moness again soon.

4/10 Dårligt

Bryn

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Spa facilities, hot tub broken, steam room broken, sauna working but a big wooden panel broken and hanging off the wall and the pool, too crowded. Dinner at their restaurant, the food was ok. The menu was very limited so we ended up getting 5 starters to make a tapas style meal. Bedroom, bed was very old. As soon as you sat on it you were hitting the hard base. The bathroom, very clean but very dated. Beautiful stand alone Victorian style bath ruined by rust around the plug hole and various other spots. Would not recommend, sorry Moness.
Overnattede 1 nat i november 2023
Svar fra Nessie den 19. jan. 2024
We so sorry to read that there was some damage to the complementary Spa facilities during your stay andI'm sorry too, that you found the bed uncomfortable. I hope we had the opportunity to sort this for you.Annie, Moness Reception team

8/10 Udmærket

Edmund

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Excellent location and the staff were very friendly. We had a cottage which had a great view. The sofa was a bit tired looking. The main restaurant food was just ok.
Overnattede 2 nætter i november 2023

8/10 Udmærket

george

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

10/10 Fremragende

lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Beautiful hotel in amazing area. Great breakfast fabulous clean good size rooms
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Melissa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

6/10 Okay

Katie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Grounds are lovely and ideal location however, Changing room at pool had a very strong smell of urine. We stayed in the hotel, we were kept up most of the night by the sound of the room above walking about, flushing the toilet etc. there was also a large green fire exit light in the room that lit the room up all night.
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Carolyn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay - not pram friendly
We stayed in a courtyard cottage which was a brilliant size for our needs. I brought my toddler and he absolutely loved it. It does have a stair gate at the top of the stairs which is very handy but one at the bottom would have been amazing as the ground level is all open plan. It’s grounds themselves aren’t the best for prams so keep in mind if walking into the town.
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Frances Jane

Synes godt om: Service og personale
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Kerry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Margaret

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

PATRICK

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A break from the norm
Comfort and Cosiness and plenty space for our 2yr old to run-around. Happy days.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Andy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023

10/10 Fremragende

Allan

Overnattede 1 nat i september 2023

8/10 Udmærket

william

Overnattede 2 nætter i september 2023

10/10 Fremragende

Rhoderick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful setting. Hotel has been modernised internally and the large spacious bedroom was well presented and clean. The bathroom was ginormous and the large Victorian style bath very welcoming after a day on the hills. The pool area was excellent and barely used during our visit. Can thoroughly recommend and we intend to return.
Overnattede 2 nætter i september 2023

8/10 Udmærket

Judith

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Stay
We enjoyed our stay. Everywhere was clean, but on closer look, a lot of decorating needs done. Our paint work needs touched up in our. Chalet and outside everywhere needs a face lift. Used the pool, great, but not the restaurant. Would stay again.
Overnattede 3 nætter i august 2023

6/10 Okay

David

Synes godt om: Rengøring, værelsets komfort
Not a particularly memorable experience.
There are better alternatives which offer more value for money. The staff are nice but the rooms are tired and need a refurbishment. On the Saturday night I stayed, there was no Food available on the premises due to a wedding they were hosting. If you are a young family with kids, the pool would be great although not all the facilities were operational during my weekend. Overall, it was just about ok but I won’t be back.
Overnattede 2 nætter i august 2023