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Anmeldelser af Marcliffe Hotel and Spa

5 out of 5
Marcliffe Hotel and Spa
North Deeside Road, Pitfodels, Aberdeen, Scotland

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 71 af i alt 98 anmeldelser" "
Bedømmelse på 8 − Udmærket. 21 af i alt 98 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 98 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 98 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 98 anmeldelser" "

9,8/10

Rengøring

9,8/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert luksusophold.
Det var et utroligt fantastisk ophold 😃
Overnattede 1 nat i oktober 2018
Svar fra Gaynor den 25. okt. 2018
Glad to hear that you enjoyed your stay with us. Hopefully we will see you again in the future.

10/10 Fremragende

KENYON

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was amazing with beautiful gardens everywhere you looked. Sparkling rooms and outstanding staff. Best dinner and breakfast on our entire trip. Definitely worth going back!
Overnattede 1 nat i maj 2024
Svar fra Nicola den 23. maj 2024
Good morningThank you for your wonderful review. We are delighted you enjoyed your stay with us and we look forward to welcoming you back some time in the future.Enjoy the rest of your trip.RegardsThe Marcliffe Hotel

8/10 Udmærket

Ridley

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful hotel. Nice and peaceful. Literally the only issue - they have cheap instant coffee in the hotel room. Maybe it’s a UK thing but Nescafé instant coffee is garbage and not what I’d expect to see offered at a 5 star hotel.
Overnattede 1 nat i maj 2024
Svar fra Nicola den 23. maj 2024
Good morningThank you for your review and advising us about the coffee. We are currently looking in to an alternative option for the coffee in our bedrooms at present and will hopefully have a different offering moving forward.I hope we can welcome you back some time in the future.RegardsThe Marcliffe Hotel

10/10 Fremragende

George

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i marts 2024
Svar fra Carly den 29. mar. 2024
Good afternoon George,Many thanks for the excellent feedback. We hope you enjoyed your stay with us here at the Marcliffe and we hope to welcome you back in the future.Kind regards,

2/10 Forfærdeligt

Andrew

Overnattede 1 nat i januar 2024
Svar fra The Marcliffe Hotel den 9. feb. 2024
Dear Mr Thomson,We are disappointed to see your review. Can you tell us where we went wrong so we can try and learn from this?

10/10 Fremragende

CAROL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra The Marcliffe Hotel den 9. feb. 2024
Thank you for your review. We are delighted you enjoyed your stay with us and we hope to welcome you back some time in the future.

8/10 Udmærket

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
there was nothing you could really say it was just perfect thankyou all for making my birthday special
Overnattede 2 nætter i november 2023

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Just great
Great place to spend the night for my wife's birthday
Overnattede 1 nat i november 2023

10/10 Fremragende

Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed 2 stays here and loved the experiences A first class hotel. Would recommend to anyone visiting Aberdeen.
Overnattede 3 nætter i november 2023
Svar fra The Marcliffe Hotel den 11. nov. 2023
Thank you for your review. We look forward to welcoming you back some time in the future.

10/10 Fremragende

eirik

Overnattede 1 nat i november 2023
Svar fra The Marcliffe Hotel den 11. nov. 2023
Thank you for your review. We hope to welcome you back some time in the future.

10/10 Fremragende

Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the whole experience, a great place to stay when in the Aberdeen area. Thoughly recommend
Overnattede 3 nætter i november 2023
Svar fra Nicola den 9. nov. 2023
Thank you for your review. We are delighted you enjoyed your stay with us. We hope to welcome you back some time in the future.

10/10 Fremragende

Alastair, Reading

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just one night, but very welcoming, helpful staff; spacious room with huge comfortable bed; excellent quality breakfast.
Overnattede 1 nat i september 2023
Svar fra Diane den 15. sep. 2023
Thank you very much Alastair for taking the time to review our hotel and also for your lovely compliments with regards to your stay.We do hope that you will come and stay with us again.Diane

10/10 Fremragende

Ewan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel and rooms. Great staff. Fabulous food.
Overnattede 1 nat i august 2023
Svar fra Nicola den 14. aug. 2023
Thank you for your review, we appreciate your comments.We hope to welcome you back some time in the future.

10/10 Fremragende

Sharon

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely beautiful!
Overnattede 1 nat i juni 2023
Svar fra Nicola den 8. jun. 2023
Thank you for your review. We are delighted you enjoyed your stay with us and we hope to welcome you back some time in the future.

10/10 Fremragende

David

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Service here is incredible. Well-staffed, experienced, attentive-- the highlight of the stay. Setting is Scottish suburban and visited in the off-season so didn't get a sense of the grounds. Food and beverage had a formality that were worth the trip.
Overnattede 2 nætter i februar 2023
Svar fra Nicola den 7. feb. 2023
Thankyou for your review. We are delighted you enjoyed your stay with us and we hope to welcome you back some time in the future.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
5 star? Hardly
We were given one key - placed in a slot to keep electrics on: Fine, until one of us wanted to leave and return to the room. The room was lovely and the bathroom spacious. However, it was cold and the heater inoperative. I slept with socks on too. The towel rail was nice and hot. The ceiling light at the door didn't work and bedside lights shaded and so far from bed that reading not at all easy. In the morning the room was cold and the towel rail also. Neither was operable by me. There was a small amount of black mould behind the bath taps. Altogether not great. Shame really cos it could be fabulous .
Overnattede 1 nat i november 2022
Svar fra The Marcliffe Hotel den 30. nov. 2022
Good morning. Thank you for your review and we are so sorry to read about your recent stay.On check out you did make us aware of this and we had our maintenance team check the room after you left and it has been discovered the towel rail was faulty and we can only apologize for this and thank you for informing us as this has now been rectified with your feedback.Please accept our sincere apologies and we do hope we can welcome you back to the Marcliffe some-time in the future.

10/10 Fremragende

Roy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Will be back! And not one time
Amazing. Quality with everything is outstanding. Food is top notch. Only small note is the dog friendly. Yes, you can bring a dog but only to the one room type (which was nice enough), and dogs are not allowed in the bar, only in the lobby. That was a bit of a disappointment but the whole overall stay was brilliant
Overnattede 1 nat i november 2022
Svar fra Nicola den 17. nov. 2022
Thank you for your review. We are delighted you enjoyed your stay and we look forward to welcoming you back again some time in the future.

8/10 Udmærket

Jenni

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay in a lovely hotel! Food at dinner was fab too.
Svar fra Nicola den 9. nov. 2022
Thank you for your review. We are delighted you enjoyed your stay with us and we hope to welcome you back some time in the future.

10/10 Fremragende

Cicelia

Overnattede 2 nætter i oktober 2022
Svar fra The Marcliffe Hotel den 18. okt. 2022
Thank you for your review & we hope to welcome you back some time in the future.

8/10 Udmærket

Ewan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not 5 star
Hotel was nice but room not 5 star been in better rooms at 4 star hotels spa was fully booked and unable to order tea and cake in bar in afternoon as they did not offer that as not on the menu? Private party in suite next to my room which was very noisy I did complain but nothing done apart from offer to take 2 drinks off the bill when checking out. Food was ok but again not 5 star I won’t be rushing back to this hotel anytime soon
Overnattede 2 nætter i august 2022
Svar fra The Marcliffe Hotel den 31. aug. 2022
Thank you for your review. We apologise for the disruption you had with a private party. There was an option of a room move however I realise you felt this was too late in the evening and I am glad to see that the reception team allowed off some drinks on your account.We are sorry to hear you will not return, however if you feel you will in the future, please contact us directly so we can arrange a complimentary upgrade for you.Again, please accept our sincere apologies for your trouble.

8/10 Udmærket

Albert

Synes godt om: Rengøring, service og personale, værelsets komfort
Stay was ok but was promised an upgrade when I booked it. They told me that was not available most dissapointing. Also milk was off in the bedroom and got a fly in my melon
Overnattede 1 nat i august 2022
Svar fra Marcliffe Hotel den 17. aug. 2022
Thank you for your review and I am delighted to see that we did give you a discount on departure. Our complimentary upgrades are subject to availability on arrival and I am sorry we were full and could not do this for you. Hopefully we can welcome you back some time in the future.

10/10 Fremragende

Mili

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely stay
Room very comfortable and had everything we needed. Excellent breakfast served in the morning. We had dinner one of the evenings as well and it was delicious. Highly recommend the marcliffe. Gym small but adequate. Cleanliness can be improved but also challenging in a big hotel.
Overnattede 2 nætter i august 2022
Svar fra Nicola den 10. aug. 2022
Thank you for your review. We are delighted you enjoyed your stay and we hope to welcome you back some time in the future.

10/10 Fremragende

James

Overnattede 1 nat i august 2022
Svar fra Nicola den 10. aug. 2022
Thank you for your review.

10/10 Fremragende

Julie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A warm welcome
The hotel and facilities were very good, but the staff were incredibly pleasant and helpful, making it exceptionally welcoming.
Overnattede 2 nætter i maj 2022
Svar fra Nicola den 16. jul. 2022
Thankyou for your review. We are delighted you enjoyed your stay and we look forward to welcoming you back some time in the future.

10/10 Fremragende

Cynthia

Overnattede 2 nætter i april 2022

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great
Superb. High quality room. Beautiful grounds. Great restaurant and service. Highly recommend. Family trip with our dog.
Overnattede 1 nat i april 2022

10/10 Fremragende

Allister

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful property and easily accessible to City
Fantastic spot for anyone visiting the city and wants to stay in countryside. Easily accessible from major highwAy from airport and couple of mins from city.
Overnattede 2 nætter i november 2021

10/10 Fremragende

Barbara

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 2 nætter i marts 2022

8/10 Udmærket

Katrina

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We had a lovely stay and our meal was nice. The staff were all really nice and helpful, however the service in the restaurant was very slow and we had long waits in between each course. Whilst it is nice to see the food being cooked from scratch, we were right next to the pass and it did not feel very relaxed being so close to the hustle and bustle while we wondered if each plate being prepared would at last be ours!
Overnattede 1 nat i marts 2022

10/10 Fremragende

JAMES

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2022

8/10 Udmærket

Dorothy

Overnattede 1 nat i februar 2022

10/10 Fremragende

Stephen

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cant say enough about the good points of this Hotel. From the minute we arrived and were greeted with class and elegance to the attentive staff(including management), and first class food and drinks menu. Add that to the dog friendly room just to the side of the main entrance and we just couldn't go wrong. 5 Stars for all the tiny little boxes that at ticked at Marcliffe Hotel & Spa Aberdeen. We will definitely be back. Steph & Debbie
Overnattede 1 nat i februar 2022

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2021

10/10 Fremragende

Nader, Chicago

Overnattede 1 nat i november 2021

10/10 Fremragende

Grant

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely place to stay
Attended an event at the hotel and then stayed the night. Room was excellent and the staff friendly and helpful. Plenty of choice in the bar and not silly prices. Breakfast was excellent, as were the views.
Overnattede 1 nat i oktober 2021

10/10 Fremragende

marc

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a fantastic property and I would recommend to anyone. Excellent rooms, great restaurant and amenities.
Overnattede 1 nat i oktober 2021

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great family night
Overnattede 1 nat i oktober 2021

8/10 Udmærket

Chloe

Overnattede 1 nat i august 2021

8/10 Udmærket

Jeremiah

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel good Not enough staff for the bar or breakfast No one at reception for 10 minutes when trying to check out -!not good
Overnattede 1 nat i august 2021

8/10 Udmærket

I Y

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely visit
A wonderful visit with my parents. Very relaxing, superb service and attentiveness from staff. The food was just excellent, incredibly high standard.
Overnattede 1 nat i august 2021
Svar fra Gaynor den 10. aug. 2021
Thank you for the great review and delighted to hear that you enjoyed your stay and food with us. Hopefully we will see you all again in the furture.

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i juni 2021

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Marcliffe hotel
Great Stay,hotel very clean staff friendly and food fantastic, could not ask for anymore
Overnattede 2 nætter i juni 2021
Svar fra Gaynor den 30. jun. 2021
Thank you for the great review. Glad you enjoyed your stay with us.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i marts 2020
Svar fra Marcliffe den 3. apr. 2020
Thank you for your review. Kind regards Team Marcliffe

10/10 Fremragende

shin, tokyo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
これぞスコットランドという風情があるホテルでした。 フロントからレストランに至るまで、オーナーの意思が感じられる対応で、大満足でした。 レストランも朝食からランチ、アフタヌーンティーまでスコットランドを満喫できる美味しさ、スタッフの接遇はゆったり過ごす事配慮されたかんで高感が持てました。 次回、もしアバディーンに訪問する機会があれば是非宿泊したいと思います。
Overnattede 2 nætter i februar 2020
Svar fra Gaynor den 17. feb. 2020
Thank you for the great review. Glad that you enjoyed your stay with us.

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Couldn’t fault it outstanding in every way will definitely return
Overnattede 1 nat i januar 2020
Svar fra Gaynor den 27. jan. 2020
Thank you for your great comments. Look forward to your return in the future.

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i januar 2020
Svar fra Gaynor den 27. jan. 2020
Great score. Thanks

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Peace and tranquility. Lovely surroundings and lovely food.
Overnattede 1 nat i januar 2020
Svar fra Gaynor den 27. jan. 2020
Thank you for your lovely comments. Glad you had a great time.

10/10 Fremragende

JoAnne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic
Overnattede 1 nat i januar 2020
Svar fra Gaynor den 14. jan. 2020
Thank you for the great score. Glad you had a fantastic time.

10/10 Fremragende

Alaisdair

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2019
Svar fra Gaynor den 19. nov. 2019
Thank you for taking the time to post.