4/10 Dårligt
Line
11. apr. 2023
Synes godt om: Rengøring
Synes ikke om: Service og personale
Would NOT recommend this hotel
I would not recommend this hotel. We had 3 nights here and paid a good amount for it. The room was very nice and clean but that was just about it.
- On our first night we ordered room service and the waiter was "begging" for tips (although it said in the information folder that the amount of tips (and even giving tips) were optional). He said that if we did not give him tips his Manager would ask him to pay-out that minimum amount from his own pocket. Not sure whether this is true - but it was just an uncomfortable position to be in. Especially taking into account that we were paying almost 300 USD per night.
- When we checked out the hotel receptionist said everything was fine and we asked if he could order a taxi. When the taxi arrived we asked for the price (we were going 8 min. down the road) and the driver stated an extremely high price. We asked the hotel to find another taxi but you could clearly sense that he was supporting the driver - and said this was the price (although we had been taking taxis for far less the previous days).
- When we then insisted to wait for another taxi, the hotel receptionist started claiming that we had used from the minibar (although we already checked out where he said everything was fine). Since we had not touched the minibar, I told him this and after a longer discussion he gave up.
- The restaurant was not nice and in general the staff seemed a bit like they did not bother to help.
Line
Overnattede 3 nætter i februar 2023